Highlights of the Course Course Type: Online Learning Duration: 1 hour 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Editing and Proofreading Certification Program Online Master the skills you need to propel your career forward in editing and proofreading. This course will equip you with the essential knowledge and skillset that will make you a confident business or creative writer and take your career to the next level. This comprehensive editing and proofreading course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this editing and proofreading course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective editing and proofreading practice and equip you with the essential skills, confidence and competence to assist you in the editing and proofreading industry. You'll gain a solid understanding of the core competencies required to drive a successful career in editing and proofreading. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business or creative writer or for people who are aspiring to specialise in editing and proofreading. Enrol in this editing and proofreading course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive editing and proofreading course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this editing and proofreading can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This editing and proofreading course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This editing and proofreading course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This editing and proofreading course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Introduction To The Course 00:01:00 Introduction to Editing and Proofreading 00:02:00 In-Depth Editing Or Deep Editing 00:01:00 Steps Involved In Editing 00:06:00 Proofreading Strategies 00:07:00 Content Edit Understanding the Context and Scope of Piece 00:02:00 Breaking Up Individual Points 00:01:00 Making Sense of Individual Points 00:04:00 Deleting Irrelevant Points 00:02:00 Eliminating Rambling 00:01:00 Eliminating Repetition 00:02:00 Verifying the âFactsâ 00:01:00 Removing Contradicting Statements 00:02:00 Finding and Adding Missing Points 00:01:00 Structure Edit Choosing the Angle 00:02:00 Creating Categories 00:05:00 Creating a Narrative Structure 00:04:00 Ordering Points within Sections 00:03:00 Creating Narrative Turns 00:06:00 Making the Piece Read Well 00:01:00 Clearing Up the Clutter 00:01:00 Arranging Paragraphs 00:02:00 Creating a Jazzy Intro 00:02:00 Creating a Snazzy Ending 00:02:00 Making the Narrative More Evocative 00:01:00 Correctly Introducing Every Person and Entity 00:02:00 Referencing 00:02:00 Presentation Edit Checking the Spelling, Grammar, and Punctuation 00:05:00 Replacing Jargons with Simple Words 00:02:00 Matching the Title 00:01:00 Fixing Inconsistencies 00:02:00 Addressing Trip-Ups 00:01:00 IT Skills Tracking Changes 00:02:00 Useful Editing and Proofreading Software and Websites 00:01:00 Choosing Editing and Proofreading as Career Proofreading Best Practices 00:03:00 Finding Clients 00:01:00 Marketing Yourself 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00 Supplementary Resources Supplementary Resources - Certification in Editing and Proofreading - Masterclass 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 2 hours 18 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Storytelling Training Program Online Master the skills you need to propel your career forward in storytelling. This course will equip you with the essential knowledge and skillset that will make you a confident storyteller and take your career to the next level. This comprehensive storytelling course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this storytelling course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective storytelling practice and equip you with the essential skills, confidence and competence to assist you in the storytelling industry. You'll gain a solid understanding of the core competencies required to drive a successful career in storytelling. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for storyteller or for people who are aspiring to specialise in storytelling. Enrol in this storytelling course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive storytelling course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this storytelling can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This storytelling course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This storytelling course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This storytelling course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction to Storytelling Programme Overview 00:01:00 Introduction to Story and Storytelling 00:01:00 Foundations of Practical Storytelling Storytelling Styles 00:06:00 The Five Natural Storytelling Style 00:04:00 Understanding Audience 00:03:00 Deciding Which Story to Tell the Audience 00:02:00 Core of a Story 00:01:00 Setting Up Perspective 00:04:00 The Stories of the Audience's Potential Future 00:05:00 Scripting a Story The Elements and Structure of Stories 00:06:00 Step-by-Step Process of Weaving a Story 00:03:00 Techniques to Create a Breath-taking Plot 00:01:00 Techniques to Create a Vivid Setting 00:03:00 Using Anecdote 00:04:00 Using Analogy and Allegory 00:02:00 Scenic Details and Narrative Summary 00:01:00 Techniques to Create Characters 00:05:00 Storytelling - The Show Time Techniques to Start a Story 00:03:00 Techniques to Engage the Audience in a Story 00:02:00 Audience Participation 00:01:00 Techniques to put twists, suspense, and surprises in a story 00:03:00 Techniques to create and release tension 00:02:00 The World-building 00:04:00 Creating body details 00:02:00 Creating sights, taste, and smells in storytelling 00:03:00 Techniques to add humour 00:04:00 Making Fun of Yourself 00:01:00 Techniques to finish a story 00:02:00 Voice modulation during storytelling 00:02:00 Body language during storytelling 00:03:00 Using the Stanislavsky System 00:05:00 Specialized Storytelling Storytelling with data and statistics 00:08:00 Storytelling for Influencing People 00:01:00 Storytelling for Entrepreneurship and Business 00:01:00 Storytelling for Marketing 00:01:00 Brand Storytelling 00:01:00 Storytelling for Kids 00:01:00 Digital Storytelling 00:01:00 Visual Storytelling 00:01:00 Video Storytelling 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 8 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about reiki healing Understand the core competencies and principles of reiki healing Explore the various areas of reiki healing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert reiki healer Reiki Level 1 to Master Course Master the skills you need to propel your career forward in reiki healing. This course will equip you with the essential knowledge and skillset that will make you a confident reiki healer and take your career to the next level. This comprehensive reiki level 1 course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this reiki level 1 course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective reiki healing practice and equip you with the essential skills, confidence and competence to assist you in the reiki healing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in reiki healing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for reiki healer or for people who are aspiring to specialize in reiki healing. Enroll in this reiki level 1 course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive reiki level 1 course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this reiki healing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This reiki level 1 course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This reiki level 1 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This reiki level 1 course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Reiki Level 1 Introduction to Reiki 00:04:00 What is Reiki? 00:04:00 How Reiki works 00:02:00 The History of Reiki 00:07:00 Reiki Principles 00:04:00 Preparing for Reiki 1 The Anatomy 00:01:00 Preparation 00:02:00 Self Treatment 00:04:00 Preparing to Treat Others 00:04:00 Treating Others 00:07:00 The Possibilities Comfort 00:02:00 Endless Possibilities 00:02:00 Conclusion 00:01:00 Reiki Level 2 (& Manual) Introducing Level 2 00:03:00 Gassho 00:04:00 Gassho Meditation Example 00:06:00 Reiji Ho 00:02:00 Chiryo 00:03:00 New Possibilities 00:01:00 Symbols Sacred Symbols 00:02:00 The First Symbol 00:04:00 The Second Symbol 00:04:00 The Third Symbol 00:07:00 Motor Zanon 00:01:00 Distant Healing Distant Healing 00:09:00 Distant Healing Techniques 00:04:00 Examples of Distant Healing 00:09:00 Working with Reiki Working with Reiki 00:04:00 Additional Reiki symbols 00:03:00 Animal Reiki techniques 00:07:00 Symbolism The Reiki Master Symbol 00:05:00 Non Traditional Master Symbol 00:03:00 The Attunement Ceremony The Reiki Attunement Ceremony 00:04:00 Crown To Crown Attunement 00:03:00 Preparing For The Attunement Ceremony 00:04:00 Performing Reiki Attunements Performing Reiki 1 Attunement 00:08:00 Performing Reiki 2 Attunement 00:07:00 Distant Attunement 00:11:00 Assessment Assessment - Reiki 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 Hour 42 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog training Understand the core competencies and principles of dog training Explore the various areas of dog training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog trainer Dog Training - Control Dog Attacks Course Master the skills you need to propel your career forward in dog training. This course will equip you with the essential knowledge and skillset that will make you a confident dog trainer and take your career to the next level. This comprehensive dog training - control dog attacks course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this dog training - control dog attacks course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dog training practice and equip you with the essential skills, confidence and competence to assist you in the dog training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog training. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dog trainer or for people who are aspiring to specialise in dog training. Enrol in this dog training - control dog attacks course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive dog training - control dog attacks course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dog training - control dog attacks course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dog training - control dog attacks course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dog training - control dog attacks course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:02:00 This Is What People Say Who've Learnt My Methods 00:01:00 This Is What You'll Get From This Course You'll be Able To Do All This After the Course⦠00:04:00 Challenging And Submissive Signs In Dogs How To Recognize Challenging And Submissive Signs In Order to Stop an Attack 00:10:00 Pulling On The Leash and Dog Aggression The Missing Part of Dog Aggression - You Must Get This Right First 00:10:00 How To Get Your Dog To Walk Calmly On The Leash And Integrate Aggressive Dogs 00:08:00 This Video Shows You How To Get An Aggressive Dog To Relax Around Other Dogs 00:04:00 A Dog Attack What A Dog Attack Means And How To Stop It Happening Again 00:10:00 Assessment Assessment - Dog Training - Control Dog Attacks 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about employment law UK Understand the core competencies and principles of employment law UK Explore the various areas of employment law UK Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert human resources manager or HR manager UK Employment Law For HR Online Training Course Course Master the skills you need to propel your career forward in employment law UK. This course will equip you with the essential knowledge and skillset that will make you a confident human resources manager or HR manager and take your career to the next level. This comprehensive law for HR course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this law for HR course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective employment law UK practice and equip you with the essential skills, confidence and competence to assist you in the employment law UK industry. You'll gain a solid understanding of the core competencies required to drive a successful career in employment law UK. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for human resources manager or HR manager or for people who are aspiring to specialise in employment law UK. Enrol in this law for HR course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive law for HR course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this employment law UK can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This law for HR course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This law for HR course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Fundamentals of the Employment Law Fundamentals of the Employment Law 00:25:00 Module 2: Laws Governing Employment in the UK Laws Governing Employment in the UK 00:15:00 Module 3: The Recruitment Process The Recruitment Process 00:20:00 Module 4: Employment Contracts Employment Contracts 00:10:00 Module 5: Employment Rights & Benefits Employment Rights & Benefits 00:20:00 Module 6: Health and Safety Health and Safety 00:20:00 Module 7: Training and Development Opportunities Training and Development Opportunities 00:15:00 Module 8: Discrimination at Workplace Discrimination at Workplace 00:20:00 Module 9: Handling Grievances Handling Grievances 00:15:00 Module 10: Managing Absenteeism Managing Absenteeism 00:25:00 Module 11: Dismissal at Workplace Dismissal at Workplace 00:15:00 Module 12: Developing a Social Media Policy at Workplace Developing a Social Media Policy at Workplace 00:10:00 Module 13: Disciplinary Guidelines against Drug & Alcohol Misuse Disciplinary Guidelines against Drug & Alcohol Misuse 00:15:00 Conclusion UK Employment Law Conclusion UK Employment Law 00:20:00 Final Assessment Assessment - UK Employment Law For HR Online Training Course 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 14 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about facilitation skills Understand the core competencies and principles of facilitation skills Explore the various areas of facilitation skills Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert facilitator Facilitating High Performing Meetings Course Master the skills you need to propel your career forward in facilitation skills. This course will equip you with the essential knowledge and skillset that will make you a confident facilitator and take your career to the next level. This comprehensive facilitating high performing meetings course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this facilitating high performing meetings course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective facilitation skills practice and equip you with the essential skills, confidence and competence to assist you in the facilitation skills industry. You'll gain a solid understanding of the core competencies required to drive a successful career in facilitation skills. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for facilitator or for people who are aspiring to specialise in facilitation skills. Enrol in this facilitating high performing meetings course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive facilitating high performing meetings course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this facilitation skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This facilitating high performing meetings course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This facilitating high performing meetings course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This facilitating high performing meetings course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum What is Facilitation What Is Facilitation 00:05:00 The Principles of Good Facilitation The Principles Of Good Facilitation 00:08:00 The Skills of a Good Facilitator The Skills Of A Good Facilitator 00:07:00 Building an Environment of Creativity Trust and Involvement Building An Environment Of Creativity Trust And Involvement 00:07:00 Exercise Planning a Facilitation Session Exercise Planning A Facilitation Session 00:04:00 Preparing to Facilitate Preparing To Facilitate 00:05:00 Exercise Planning your Agenda Exercise Planning Your Agenda 00:04:00 Facilitating the Meeting Facilitating The Meeting 00:06:00 Generating and Refining Ideas for Improvement Generating And Refining Ideas For Improvement 00:06:00 Action Planning Action Planning 00:05:00 Keeping it Fresh Keeping It Fresh 00:04:00 Giving Feedback Giving Feedback 00:05:00 Giving Feedback Exercise Giving Feedback Exercise 00:04:00 Key Learning Points On Facilitation Skills Key Learning Points On Facilitation Skills 00:06:00 Assessment Assessment - Facilitating High Performing Meetings 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 Hour 14 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting & finance Understand the core competencies and principles of accounting & finance Explore the various areas of accounting & finance Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant and finance assistant Business Accounting and Finance For Beginners Course Master the skills you need to propel your career forward in accounting & finance. This course will equip you with the essential knowledge and skillset that will make you a confident accountant and finance assistant and take your career to the next level. This comprehensive accounting and finance course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this accounting and finance course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective accounting & finance practice and equip you with the essential skills, confidence and competence to assist you in the accounting & financeindustry. You'll gain a solid understanding of the core competencies required to drive a successful career in accounting & finance. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for accountant and finance assistant or for people who are aspiring to specialise in accounting & finance. Enrol in this accounting and finance course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive accounting and finance course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this accounting & finance can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This accounting and finance course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This accounting and finance course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This accounting and finance course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum What is Business finance What Is Business Finance 00:06:00 Why Businesses Fail Why Businesses Fail 00:05:00 The Principles of Business Finance Part 1 The Principles Of Business Finance Part 1 00:07:00 The Principles of Business Finance Part 2 The Principles Of Business Finance Part 2 00:05:00 The Balance Sheet The Balance Sheet 00:10:00 The Income Statement The Income Statement 00:04:00 The Cashflow Statement The Cashflow Statement 00:07:00 A Business Finance Exercise A Business Finance Exercise 00:06:00 Financial Performance Indicators Financial Performance Indicators 00:11:00 Investment Analysis Investment Analysis 00:05:00 Investment Analysis Exercise Investment Analysis Exercise 00:03:00 Key Learning Points in Business Finance Key Learning Points In Business Finance 00:06:00 Assessment Assessment - Business Accounting and Finance For Beginners 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 12 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about process mapping Understand the core competencies and principles of process mapping Explore the various areas of process mapping Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business leader or manager Business Process Mapping Toolkit Training Course Master the skills you need to propel your career forward in process mapping. This course will equip you with the essential knowledge and skillset that will make you a confident business leader or manager and take your career to the next level. This comprehensive business process mapping toolkit training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this process mapping: toolkit course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective process mapping practice and equip you with the essential skills, confidence and competence to assist you in the process mapping industry. You'll gain a solid understanding of the core competencies required to drive a successful career in process mapping. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business leader or manager or for people who are aspiring to specialise in process mapping. Enrol in this business process mapping toolkit training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive business process mapping toolkit training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this process mapping can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This business process mapping toolkit training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This business process mapping toolkit training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This business process mapping toolkit training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 What is the Purpose of this Course 00:02:00 Lean Six Sigma : An Overview What is Lean Six Sigma 00:02:00 DMAIC 00:03:00 What are the Benefits of LSS & the Toolkit 00:02:00 Scenario to be Used to Explore the Tools 00:02:00 Process Mapping Tools Introduction to Process Mapping 00:03:00 Swim Lane 00:04:00 Swim Lane: Demonstration 00:07:00 Value Stream Map 00:04:00 Value Stream Map: Demonstration 00:07:00 SIPOC 00:03:00 SIPOC: Demonstration 00:04:00 Time Value Map 00:03:00 Time Value Map: Demonstration 00:02:00 Value Add Chart 00:03:00 Value Add Chart: Demonstration 00:02:00 Spaghetti Diagram 00:03:00 Spaghetti Diagram: Demonstration 00:04:00 Close out Close Out 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 8 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about fiction writing Understand the core competencies and principles of fiction writing Explore the various areas of fiction writing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert fiction writer Fiction Writing Masterclass Course Master the skills you need to propel your career forward in fiction writing. This course will equip you with the essential knowledge and skillset that will make you a confident fiction writer and take your career to the next level. This comprehensive fiction writing masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this fiction writing masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective fiction writing practice and equip you with the essential skills, confidence and competence to assist you in the fiction writing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in fiction writing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for fiction writer or for people who are aspiring to specialise in fiction writing. Enrol in this fiction writing masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive fiction writing masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this fiction writing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This fiction writing masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This fiction writing masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This fiction writing masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Supplementary Resources Supplementary Resources - Fiction Writing Masterclass 00:00:00 Fiction Writing Certificate Course Module 1 Part 1 - Getting Ideas and How to Develop Them 00:30:00 Module 1 Part 2 - Inspiration and Finding The Time 00:30:00 Module 2 - What It Means To Be A Writer 00:30:00 Module 3 - Characters 00:30:00 Module 4 - Plotting and Story Construction 00:30:00 Module 5 - Theme, Templates & Outlining 00:30:00 Module 6 - Show Don't Tell 00:30:00 Module 7 - Punctuation, Grammar and some Basic Writing Rules 00:30:00 Module 8 - Scene Structure, Exposition and Story Rules 00:30:00 Module 9 - Chapter Structure, Vision and Focus 00:30:00 Module 10 - Fast Writing Without Fear or Censure 00:30:00 Module 11 - Editing, Re-writing & Polishing 00:30:00 Module 12 - Finishing, Submission & Publication 00:30:00 Assessment Assessment - Fiction Writing Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00