10215 Courses

Physiotherapy for Arthritis Hands Aims to  This introductory course will identify the basic physiological processes related to osteoarthritis of the hand and wrist. Best practices for the treatment of patients will be covered. Evidence and research related to arthritis, therapy and functional use will be presented. Participants will learn the most relevant clinical treatment techniques and patient education for the clients. Learning Objectives At the end of this course, the participant will be able to: Identify the physiological processes that cause osteoarthritis Identify functional difficulties that can arise from hand/wrist arthritis Evaluate hand and wrist arthritis patients Provide clients with education on joint protection and adaptive devices. Create effective exercise programs for clients with hand/wrist arthritis Assist clients in identifying pain management techniques for OA Who Should Enroll Physiotherapist Orthopedics Orthopedic Nurses Occupational Therapist Course Agenda: Intro: 5 min Anatomy and Physiology of hand/wrist osteoarthritis 20 min Clinical signs and symptoms of OA 20 min Evaluation of the hand/wrist OA client 15 min Functional impairment related to OA 10 min Evidence of best therapy practice for the treatment of hand/wrist OA 15 min Joint protection and adaptive devices 15 min Orthosis for hand/wrist OA 10 min Q & A 10 min TOTAL 120 min CPD Credit Hours Contact Hours: 2 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material  CPD Certificate Presenter Speaker Bio: Elisa Marks, MS, CEAS, OTR/L, CHT Elisa is currently a practicing Occupational Therapist and Certified Hand Therapist at The Center for Health Enhancement and Rehabilitation in Pacific Palisades, CA. Additionally, she is a Certified Ergonomic Assessment Specialist and provides individualized on-site ergonomic assessments. Previously she has held the positions of Outpatient Therapy Supervisor at Cedars-Sinai Medical Center in Beverly Hills, CA. and Clinical Specialist II in hand therapy at Kaiser Permanente in Woodland Hills, CA. She received her CHT in 2001. She is the co-author of ASHT’s Treatment Guidelines for Tendon Transfer. Elisa also served on the American Occupational Therapy Political Action Committee Board of Directors for 6 years. Elisa is a frequent speaker at national, state, and local conferences.

Youth Work Certificate: Youth Work Certificate Introducing the Level 2 Youth Work Certificate Course - Unlock Your Potential! Do you dream of pursuing a rewarding career that involves guiding, supporting, and empowering the next generation? If so, look no further! Our Level 2 Youth Work Certificate Course is your pathway to becoming a skilled and certified youth worker. Our Level 2 Youth Work Certificate course is thoughtfully designed by seasoned youth work professionals. The Level 2 Youth Work Certificate course covers a wide range of topics, including youth development, building rapport, handling challenges, and much more. With this Level 2 Youth Work Certificate course you will gain a comprehensive understanding of youth work essentials. Our Level 2 Youth Work Certificate course is delivered entirely online. The Level 2 Youth Work Certificate course allows you to study at your own pace, whenever and wherever suits you best. Our dedicated team of instructors is committed to your success. The Level 2 Youth Work Certificate course provides personalised feedback, guidance, and support throughout your learning journey. Don't miss this incredible opportunity. Enrol in our Level 2 Youth Work Certificate Course today and start making a meaningful impact on the world around you. Youth Work Certificate: Youth Work Certificate Upon successful completion of the Level 2 Youth Work Certificate course, you will receive a Level 2 Youth Work Certificate, a valuable testament to your expertise and dedication, giving you a competitive edge in the job market. With our Level 2 Youth Work Certificate course prepare yourself for a fulfilling career that truly matters. Who is this course for? Youth Work Certificate: Youth Work Certificate This Level 2 Youth Work Certificate course is ideal for budding youth workers or a teacher aiming to expand their skill set. This Level 2 Youth Work Certificate course is also suitable for anyone genuinely passionate about making a difference in the lives of young people. Requirements Youth Work Certificate: Youth Work Certificate To enrol in this Youth Work: Youth Work Course, students must fulfil the following requirements. To join in our Youth Work: Youth Work Course, you must have a strong command of the English language. To successfully complete our Youth Work: Youth Work Course, you must be vivacious and self driven. To complete our Youth Work: Youth Work Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Youth Work: Youth Work Course. Career path Youth Work Certificate: Youth Work Certificate Upon completion of the Level 2 Youth Work Certificate course, you will be equipped with essential knowledge and skills to make a positive impact on the lives of young people. Youth Worker Youth Support Officer Youth Mentor Youth Development Officer Community Development Worker

Advance Knee Osteoarthritis Physical Therapy Protocol Aims to: Our advanced Knee OA physical therapy Protocol present an evidence-based approach primarily focused on addressing non-operative patients of various ages and abilities affected by PFP and OA. Clinicians will learn a comprehensive approach to treatment including dry needling, soft tissue mobilization, progressive exercises, and return to play criteria based on threshold training principles. Rehab principles and information can be applied to postoperative patient populations as well. Learning Objective: At the end of this course, the participant will be able to: 1) Summarize current research related to patellofemoral pain, OA, and exercise to include relevant research on bracing & taping. 2) Explain how to screen and assess clients to determine asymmetry and compensatory movement patterns. 3) Create an effective rehabilitation program to maximize function. 4) Summarize return-to-play guidelines Who Should Enroll Physiotherapist Orthopedics Sport Physiologist Orthopedic Nurses Athletic trainer Occupational Therapist     CPD Credit Hours: 2 Hours Resources:  Lifetime Access to Learning Resources Downloadable Course Material CPD Certificate Presenter  Brian Schiff, PT, DPT, OCS, CSCS Presenter Bio Brian Schiff, PT, DPT, OCS, CSCS, is a licensed physical therapist, strength coach, author, industry speaker, and business owner. He graduated from The Ohio State University in 1996 with a Bachelor of Science degree in Allied Health Professions (Physical Therapy). He received his Doctorate of Physical Therapy from Northeastern University in 2021. He became a Certified Strength & Conditioning Specialist through the National Strength & Conditioning Association in 1998. Brian has worked in outpatient sports medicine clinics for the past 21 years. He specializes in treating general orthopedics and sports medicine cases, specifically the shoulder, knee, hip, and ankle. From 2002 to 2006, Brian served as the strength & conditioning coach for The Columbus Crew Major League Soccer Team. Brian is currently the supervisor at Raleigh Orthopaedic Performance Center in Raleigh, NC. Raleigh Orthopaedic Performance Center is a 20,000-square-foot multi-disciplinary facility that focuses on sports therapy and sports performance training. He currently focuses on sports rehab and injury prevention and serves as a PT consultant for the Carolina Hurricanes. Brian has produced DVDs on ACL injury prevention, knee arthritis, and knee training for runners. In addition, he has authored books on rotator cuff injuries, the treatment of frozen shoulders, and shoulder injury recovery integrated with golf-specific fitness. Currently. he writes a bi-weekly online column entitled Functionally Fit for PFP Magazine.

Protocol for Pusher Syndrome in Stroke Aims to  This intermediate-level course is designed for therapists who are interested in knowledge of updated research to guide best practices for the management of the patient with controversies pushing after stroke. Prevalence, expected outcomes and limitations to progress and discharge planning with this population will be reviewed. In addition, an evidence-based assessment specific to controversies pushing will be introduced and demonstrated. Finally, current literature will be provided on treatment and the instructor will guide participants regarding best practices for optimal outcomes. Learning Objectives At the end of this course, the participant will be able to: Define “contraversive pushing” and discuss the documented pathophysiology behind this phenomenon. Identify updated research on the prevalence of pushing, expected outcomes, and how this affects the management of this population. Explain research available on treatment for controversies pushing. Prevalence, outcomes, and limitations to management Assessment using the Burke Lateropulsion Scale Apply research to demonstrate techniques for effective treatment strategies for contraversive pushing. Who Should Enroll Physiotherapist Neuromuscular specialists Nurses Occupational Therapist CPD Credit Hours 2. hours Resources 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Presenter Speaker Bio: Jaime Gillespie, PT, DPT Jaime graduated from University of Kansas Medical Center in 2010 with a Doctorate in Physical Therapy. Currently, she is practicing as a Research Physical Therapist for the Baylor Scott & White Research Institute with an innovative team focused on advancement of research in neurological rehabilitation and medicine. For 11 years prior, she practiced in inpatient rehabilitation at Baylor Scott & White Institute for Rehabilitation primarily working with patients with stroke. She has taught multiple continuing education courses at BSWIR on the management of the patient post-stroke and acts as a mentor across the continuum. Additionally, Jaime teaches as an adjunct instructor for neurological courses at Texas Women’s University in the Doctorate of Physical Therapy program. She has education in Neuro-IFRAH and advanced certification from Ekso Bionics to treat patients using the robotic exoskeleton. Jaime’s current and past research efforts and publications have emphasis in areas including rehabilitation health literacy, post-stroke and post-SCI rehabilitation. Nationally, Jaime has presented invited presentations, scientific posters, and educational symposiums in various conferences including Combined Sections Meeting and the American Congress of Rehabilitative Medicine. Jaime is passionate about working with the neurological population as well as advancing research to improve outcomes for these patients.

This course is suitable for everybody although it has been specifically designed to help employers to provide a positive mental health culture within their organisation. Learners will gain a comprehensive knowledge of a range of the most common mental health conditions and the skills of how to act.

Overview The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.So gear up and join up right away! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF). Description Learners must accomplish all 2 mandatory units to achieve a total credit of 12.From this course, you will: Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment. Internally manage relevant information and improve the quality of assessment. Understand techniques and criteria for monitoring the quality of assessment internally. Acknowledge the context and principles of internal quality assurance. Plan the internal quality assurance of assessment Be able to evaluate requirements for information management, data protection and confidentiality. Qualification Purpose The goal of this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre. Progression Successful learners can progress to other qualifications such as: Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF) Focus Award Level 4 Diploma in Learning and Development (RQF) Who is this course for? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 120 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 90. Method of Assessment: The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Course Curriculum 20 sections • 45 lectures • 10:50:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00 •Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00 •Key Concepts and Principles of IQA: 00:20:00 •Planning IQA Activities: 00:20:00 •Standardising Assessment and IQA Practice: 00:10:00 •IQA Records: 00:10:00 •Making IQA Decisions and Providing Feedback: 00:20:00 •Evaluating IQA Practice, and Continuing Professional Development: 00:05:00 •IQA Roles and Responsibilities: 00:05:00 •Quality Assurance Cycle: 00:10:00 •Table of Example IQA Records: 00:05:00 •Managing Risks: 00:05:00 •Equality and Diversity, and The Equality Act 2010: 00:10:00 •Equality and Diversity - Glossary of Terms: 00:15:00 •Templates - A full set of IQA Plans and Records: 00:00:00 •A full set of completed examples of IQA Plans and Records: 00:20:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Completed Example of a Standardisation Record for Assessed Work: 00:05:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development Record: 00:00:00 •Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal (RLJ): 00:05:00 •Preparing for an EQA Visit: 00:10:00 •Checklist for Equality and Diversity: 00:10:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00 •Key Concepts and Principles of IQA: 00:55:00 •Planning IQA Activities: 00:50:00 •Standardising Assessment and IQA Practice: 00:50:00 •IQA Records: 00:50:00 •Making IQA Decisions and Providing Feedback: 01:15:00 •Evaluating IQA practice, and Continuing Professional Development: 01:15:00 •Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00 •Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00 •Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00 •Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00 •Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00

CRM: Customer Relationship Management Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our CRM (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM. Enhance your organisational efficiency and maximise business growth through our effective CRM (Customer Relationship Management) practices! Learning Outcome of CRM (Customer Relationship Management) This CRM (Customer Relationship Management) will teach you about: Introduction to CRM (Customer Relationship Management). The CRM (Customer Relationship Management) explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer Relationship Management), you will learn about deepening customer relationships. Handling customer complaints and the future of CRM is elaborately explained in this CRM (Customer Relationship Management). Special Offers of this CRM: Customer Relationship Management Course This CRM: Customer Relationship Management Course includes a FREE PDF Certificate. Lifetime access to this CRM: Customer Relationship Management Course Instant access to this CRM: Customer Relationship Management Course Get FREE Tutor Support to this CRM: Customer Relationship Management Course CRM: Customer Relationship Management Unlock the full potential of your customer interactions with our CRM: Customer Relationship Management course, offering a comprehensive introduction to CRM strategies and functionalities. This CRM: Customer Relationship Management course guides you through the essentials of CRM, from data analysis to managing CRM databases. Learn how to navigate challenges and streamline processes through the CRM: Customer Relationship Management framework. Moreover, the CRM: Customer Relationship Management course teaches you to deepen customer relationships and explore the future of CRM. Elevate your business and master the art of customer loyalty with our expert-led CRM: Customer Relationship Management program. Who is this course for? CRM: Customer Relationship Management This CRM (Customer Relationship Management) is intended for individuals who wish to enhance their company chances and cultivate solid client connections. Requirements CRM: Customer Relationship Management To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course. Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course. Basic computer Skill is required to complete our CRM: Customer Relationship Management Course. If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old. Career path CRM: Customer Relationship Management You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM (Customer Relationship Management)!

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 total length •Module One - Customer Service : Who We Are and What We Do: 00:16:00 •Module Two - Customer Service : Establishing Your Attitude: 00:12:00 •Module Three - Customer Service : Identifying and Addressing Customer Needs: 00:11:00 •Module Four - Customer Service : Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:09:00 •Module Six - Customer Service : Giving Customer Service over the Phone: 00:11:00 •Module Seven - Customer Service : Providing Electronic Customer Service: 00:11:00 •Module Eight - Customer Service : Recovering Difficult Customers: 00:14:00 •Module Nine - Customer Service : Understanding When to Escalate: 00:13:00

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