Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
Duration 2 Days 12 CPD hours This course is intended for Business Analysts, Technical Managers, and Programmers Overview This intensive training course helps students learn the practical aspects of the R programming language. The course is supplemented by many hands-on labs which allow attendees to immediately apply their theoretical knowledge in practice. Over the past few years, R has been steadily gaining popularity with business analysts, statisticians and data scientists as a tool of choice for conducting statistical analysis of data as well as supervised and unsupervised machine learning. What is R ? What is R? ? Positioning of R in the Data Science Space ? The Legal Aspects ? Microsoft R Open ? R Integrated Development Environments ? Running R ? Running RStudio ? Getting Help ? General Notes on R Commands and Statements ? Assignment Operators ? R Core Data Structures ? Assignment Example ? R Objects and Workspace ? Printing Objects ? Arithmetic Operators ? Logical Operators ? System Date and Time ? Operations ? User-defined Functions ? Control Statements ? Conditional Execution ? Repetitive Execution ? Repetitive execution ? Built-in Functions ? Summary Introduction to Functional Programming with R ? What is Functional Programming (FP)? ? Terminology: Higher-Order Functions ? A Short List of Languages that Support FP ? Functional Programming in R ? Vector and Matrix Arithmetic ? Vector Arithmetic Example ? More Examples of FP in R ? Summary Managing Your Environment ? Getting and Setting the Working Directory ? Getting the List of Files in a Directory ? The R Home Directory ? Executing External R commands ? Loading External Scripts in RStudio ? Listing Objects in Workspace ? Removing Objects in Workspace ? Saving Your Workspace in R ? Saving Your Workspace in RStudio ? Saving Your Workspace in R GUI ? Loading Your Workspace ? Diverting Output to a File ? Batch (Unattended) Processing ? Controlling Global Options ? Summary R Type System and Structures ? The R Data Types ? System Date and Time ? Formatting Date and Time ? Using the mode() Function ? R Data Structures ? What is the Type of My Data Structure? ? Creating Vectors ? Logical Vectors ? Character Vectors ? Factorization ? Multi-Mode Vectors ? The Length of the Vector ? Getting Vector Elements ? Lists ? A List with Element Names ? Extracting List Elements ? Adding to a List ? Matrix Data Structure ? Creating Matrices ? Creating Matrices with cbind() and rbind() ? Working with Data Frames ? Matrices vs Data Frames ? A Data Frame Sample ? Creating a Data Frame ? Accessing Data Cells ? Getting Info About a Data Frame ? Selecting Columns in Data Frames ? Selecting Rows in Data Frames ? Getting a Subset of a Data Frame ? Sorting (ordering) Data in Data Frames by Attribute(s) ? Editing Data Frames ? The str() Function ? Type Conversion (Coercion) ? The summary() Function ? Checking an Object's Type ? Summary Extending R ? The Base R Packages ? Loading Packages ? What is the Difference between Package and Library? ? Extending R ? The CRAN Web Site ? Extending R in R GUI ? Extending R in RStudio ? Installing and Removing Packages from Command-Line ? Summary Read-Write and Import-Export Operations in R ? Reading Data from a File into a Vector ? Example of Reading Data from a File into A Vector ? Writing Data to a File ? Example of Writing Data to a File ? Reading Data into A Data Frame ? Writing CSV Files ? Importing Data into R ? Exporting Data from R ? Summary Statistical Computing Features in R ? Statistical Computing Features ? Descriptive Statistics ? Basic Statistical Functions ? Examples of Using Basic Statistical Functions ? Non-uniformity of a Probability Distribution ? Writing Your Own skew and kurtosis Functions ? Generating Normally Distributed Random Numbers ? Generating Uniformly Distributed Random Numbers ? Using the summary() Function ? Math Functions Used in Data Analysis ? Examples of Using Math Functions ? Correlations ? Correlation Example ? Testing Correlation Coefficient for Significance ? The cor.test() Function ? The cor.test() Example ? Regression Analysis ? Types of Regression ? Simple Linear Regression Model ? Least-Squares Method (LSM) ? LSM Assumptions ? Fitting Linear Regression Models in R ? Example of Using lm() ? Confidence Intervals for Model Parameters ? Example of Using lm() with a Data Frame ? Regression Models in Excel ? Multiple Regression Analysis ? Summary Data Manipulation and Transformation in R ? Applying Functions to Matrices and Data Frames ? The apply() Function ? Using apply() ? Using apply() with a User-Defined Function ? apply() Variants ? Using tapply() ? Adding a Column to a Data Frame ? Dropping A Column in a Data Frame ? The attach() and detach() Functions ? Sampling ? Using sample() for Generating Labels ? Set Operations ? Example of Using Set Operations ? The dplyr Package ? Object Masking (Shadowing) Considerations ? Getting More Information on dplyr in RStudio ? The search() or searchpaths() Functions ? Handling Large Data Sets in R with the data.table Package ? The fread() and fwrite() functions from the data.table Package ? Using the Data Table Structure ? Summary Data Visualization in R ? Data Visualization ? Data Visualization in R ? The ggplot2 Data Visualization Package ? Creating Bar Plots in R ? Creating Horizontal Bar Plots ? Using barplot() with Matrices ? Using barplot() with Matrices Example ? Customizing Plots ? Histograms in R ? Building Histograms with hist() ? Example of using hist() ? Pie Charts in R ? Examples of using pie() ? Generic X-Y Plotting ? Examples of the plot() function ? Dot Plots in R ? Saving Your Work ? Supported Export Options ? Plots in RStudio ? Saving a Plot as an Image ? Summary Using R Efficiently ? Object Memory Allocation Considerations ? Garbage Collection ? Finding Out About Loaded Packages ? Using the conflicts() Function ? Getting Information About the Object Source Package with the pryr Package ? Using the where() Function from the pryr Package ? Timing Your Code ? Timing Your Code with system.time() ? Timing Your Code with System.time() ? Sleeping a Program ? Handling Large Data Sets in R with the data.table Package ? Passing System-Level Parameters to R ? Summary Lab Exercises Lab 1 - Getting Started with R Lab 2 - Learning the R Type System and Structures Lab 3 - Read and Write Operations in R Lab 4 - Data Import and Export in R Lab 5 - k-Nearest Neighbors Algorithm Lab 6 - Creating Your Own Statistical Functions Lab 7 - Simple Linear Regression Lab 8 - Monte-Carlo Simulation (Method) Lab 9 - Data Processing with R Lab 10 - Using R Graphics Package Lab 11 - Using R Efficiently
Touch Typing Essentials Course Overview The "Touch Typing Essentials" course is designed to help learners develop efficient and accurate typing skills. Covering all aspects of typing from basic finger positioning to typing punctuation and capital letters, this course is perfect for those who want to improve their typing speed and accuracy. Learners will gain a solid foundation in touch typing, enabling them to type confidently without looking at the keyboard. Whether you're a student, a professional, or anyone looking to improve your typing ability, this course will equip you with the skills necessary to type efficiently, leading to increased productivity and confidence in digital communication. Course Description This course provides a structured approach to mastering touch typing. It covers everything from setting up your computer for optimal typing to learning how to type individual letters, punctuation, and even capital letters. Each module focuses on building muscle memory for each key, ensuring learners develop speed and accuracy with each finger movement. Throughout the course, learners will be encouraged to practice regularly to improve typing speed while maintaining correct posture and ergonomics. By the end of the course, learners will have gained the skills needed to type quickly and efficiently, improving their overall digital literacy. Whether for personal development or professional purposes, this course prepares learners for success in today's fast-paced digital world. Touch Typing Essentials Curriculum Module 01: Introduction Module 02: How to Set up Your Computer Module 03: How to type the letters F and J Module 04: How to type the letters D and K Module 05: How to type the letters S and L Module 06: How to type the letter A and ; (semicolon) Module 07: How to type the letters E and I Module 08: How to type the letters R and U Module 09: How to type the letters T and O Module 10: How to type CAPITAL letters Module 11: How to type the letter C and , (Comma) Module 12: How to type the letters G and H Module 13: How to type the letters N and V Module 14: How to type the letters W and M Module 15: How to type the letters Q and P Module 16: How to type the letters B and Y Module 17: How to type the letters Z and X Module 18: How to type Colon and Semicolon Module 19: How to type Full Stop and Comma Module 20: How to type Question Mark and Exclamation Mark Module 21: How to type Dash, Parentheses and Quotation Marks (See full curriculum) Who is this course for? Individuals seeking to improve typing speed and accuracy. Professionals aiming to enhance productivity and efficiency. Beginners with an interest in improving digital literacy. Students preparing for academic or professional typing requirements. Career Path Administrative Assistant Data Entry Clerk Executive Assistant Virtual Assistant Customer Service Representative Content Writer Transcriptionist
Join us for this free CPD workshop for educators seeking creative, art-based learning to develop oracy and critical thinking skills in their classrooms. This workshop is designed for educators who are keen to support the development of transferable communication skills. You do not need prior ceramics experience or art training to attend this session. Taking inspiration from our Transferer programme, this CPD workshop will support teachers who want to improve their students' oracy and critical thinking skills through the medium of clay.
Supercharge your career as an Oracle DBA! This in-depth performance tuning course empowers you to pinpoint bottlenecks, master essential tools like AWR and ASH, elevate your database's performance, and unlock your potential as a top-tier Oracle DBA.
Dive into the world of advanced programming with this QLS Endorsed C# (C Sharp) – Level 3 Course, designed for learners with a solid foundation looking to strengthen their command over object-oriented coding. This course delves into deeper aspects of C#, including file handling, error management, advanced class structures, delegates, and LINQ—paving the way for confident coding across multiple projects and applications. Whether you're aiming to refine your programming knowledge or seeking to gain confidence working with more intricate code architecture, this course offers a well-organised route to achieving that clarity. Built with care for developers, tech enthusiasts, and IT learners alike, the course presents complex topics in a smartly layered format that encourages logical thinking and structured coding habits. No fluffy filler, just clean, purposeful learning that respects your time and goals. Whether you're brushing up on your coding logic or looking to move forward in your career, this C# Level 3 course ensures your efforts are focused and future-ready—without making things unnecessarily complicated or dramatic. By the end of this C# (C Sharp) course, learners will be able to: Find, download and install Visual Studio Create and run a simple console application Learn how to step through a program line by line for maximum comprehension Learn how to code for loops Create their own projects Our C# Basics course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Why People Enrol This Course From One Education: Eligibility for an endorsed certificate upon successful completion of this course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete this course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Because it is widely used in the business, C# has constantly been ranked as one of the top three programming languages to learn. This C# (C Sharp) course will help you become familiar with core programming ideas on any platform. First, you will study the fundamentals of the C# programming language. Following that, you'll learn about simple input/output console apps. Then you'll start coding your first project. Syntax, operators, and data types are also covered. You will also gain a thorough understanding of the if statement and other loops. After completing this course, you will have the skills and knowledge required for real-world solutions. Enjoy a pleasant and professional 100% online learning experience and enrol in our C# Basics today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: Section 1: Introduction & Getting Started Unit 1: Introduction Unit 2: Instructor's Introduction Unit 3: Downloading and Installing Microsoft Visual Studio Unit 4: Basics + Create Your First Project Section 2: Basic Input/Output Console Applications Unit 1: Basic Input and Output Using Console Methods Section 3: Coding Your First Project Unit 1: Coding Your First Project Unit 2: String Arguments Explained Section 4: Syntax Basics Unit 1: Syntax Basics Section 5: Data Types Unit 1: Data Types Unit 2: Type Conversion Section 6: Operators Unit 1: Operators Unit 2: Operators Example Section 7: Practice Example Unit 1: Calculate My age App Section 8: Decision Making Using If Statement Unit 1: If statement Unit 2: If Else + Nested If Section 9: Decision Making Using Switch Case Unit 1: Switch Case Section 10: Loops Unit 1: While Loop + Do While Unit 2: For Loop How Is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is dedicated to Programming novices Prospective software developer Computer games developer Web developer Requirements There are no specific prerequisites to enrol in this C# Basics course. Anyone and everyone can take this course. This course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path Understanding C# will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into: Software developer (Salary: £24,000 to £70,000) Computer games developer (Salary: £25,000 to £70,000) Computer games tester (Salary: £24,000 to £50,000) Forensic computer analyst (Salary: £25,000 to £60,000) Web developer (Salary: £20,000 to £55,000) Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79 + £10 (postal charge) = £89 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Salon Management: Salon Management Course Online Our Salon Management: Salon Management Course teaches the art of running a beauty therapy salon. For effective beauty therapy salon management, qualified beauticians in the Salon Management: Salon Management Course industry must also have some managerial skills. This Salon Management: Salon Management Course is designed for learners who are interested in running or starting a business of salon. This Salon Management: Salon Management Course provides candidates a thorough understanding of salon management. This course will teach you how to hire and train employees, deal with clients, build effective relationships with employees and clients, motivate employees, understand client psychology, and manage your time effectively. In addition, the Salon Management: Salon Management Course teaches you how to effectively market and advertise your salon services, as well as how to acquire new clients. Expand your knowledge with high-quality training, enrol in our Salon Management: Salon Management Course for an expertly designed, great-value training experience. Through this Salon Management: Salon Management Course, you can learn from industry experts and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. Learning Outcomes After completing this Salon Management: Salon Management Course, learner will be able to: Gain a solid understanding of salon management Understand the basic steps of salon management Understand the principles of health and safety in the salon Know how to maintain health and safety requirements within the salon Know how to attract salon clients Gain in-depth knowledge about marketing, advertising and promotion Understand body language Understand formula for success Know how to promote the business further Know how to built relationships for success in sales Why choose this Salon Management: Salon Management Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Salon Management: Salon Management Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Salon Management: Salon Management Course. Main Course: Salon Management Course Course Free courses included with Salon Management Course Course Course 01: Level 5 Personal Development Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills [ Note: Free PDF certificate as soon as completing Salon Management: Salon Management Course] Salon Management: Salon Management Course Online This Salon Management: Salon Management Course consists of 10 modules. Course Curriculum of Salon Management: Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method of Salon Management: Salon Management Course After completing Salon Management: Salon Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Salon Management: Salon Management Course After completing the Salon Management: Salon Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Salon Management: Salon Management Course Online The Salon Management: Salon Management Course is ideal for those who are interested in beauty therapy and Salon Management: Salon Management Course. Professional men and women working in beauty salons can benefit from this Salon Management: Salon Management Course by expanding their knowledge and skills. Requirements Salon Management: Salon Management Course Online To enrol in this Salon Management: Salon Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Salon Management: Salon Management Course. Be energetic and self-motivated to complete our Salon Management: Salon Management Course. Basic computer Skill is required to complete our Salon Management: Salon Management Course. If you want to enrol in our Salon Management: Salon Management Course, you must be at least 15 years old. Career path Salon Management: Salon Management Course Online After completing the Salon Management: Salon Management Course, learners can advance to the next level of salon management courses. This Salon Management: Salon Management Course also allows learners to start their own beauty therapy and salon management businesses.
Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal From the women of ancient Egypts to today's women are following the hair reducing technique. Men and women both do waxing and hair removal to get a smoother skin. So, here our Waxing and Hair removal course teaches you how you can be a master in beauty. With waxing, your skin may feel smoother and your hair may become thinner over time. Each session takes time, depending on the size of the area being treated and the type of hair removal used (electrolysis, laser hair removal, threading, and waxing). It lasts on average 3 to 6 weeks depending on your hair growth, the location of your wax, and the precision with which it is applied. If you want to work as a makeup artist or makeup professional or learn more about Waxing and Hair Removal but don't know where to start, this Waxing and Hair Removal course will give you a solid foundation to become a confident makeup artist or makeup professional and develop more advanced Waxing and Hair Removal skills. Through this Waxing and Hair Removal course you will learn how to create perfect skin. After completing this Waxing and Hair Removal course, you can add this on your resume or CV that stands out from the crowd of job sectors. Our experts have designed this Waxing and Hair Removal course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Waxing and Hair Removal course, the learner will be able to - Find out more about mystery hair removal. Gain in-depth knowledge of beauty. Know the types of hair reduction. Make differences in hair reduction. Realise how to deal with clients. Do salon safety. Recognize the internal functions. Understand before and after care for waxing. Special Offers of this Waxing and Hair Removal Course: This Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course includes a FREE PDF Certificate. Lifetime access to this Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course Instant access to this Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course 24/7 Support Available to this Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal This Waxing and Hair Removal course is perfect for those looking to become a confident makeup artist or beauty professional. The Waxing and Hair Removal course provides a solid foundation in essential techniques, helping you develop advanced skills in the field. As you progress through the Waxing and Hair Removal course, you'll gain hands-on experience and practical knowledge to excel in your career. This comprehensive Waxing and Hair Removal training ensures you're fully equipped to deliver exceptional beauty services. Enroll in the Waxing and Hair Removal course today to start building your expertise and take your career to the next level. Who is this course for? Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal This Waxing and Hair Removal course is appropriate for anyone who wants to work as a makeup artist or makeup professional or learn more skills on hair removal. Including: Salon professionals and newbies who are eager to learn new skills. Startup of salon business. The person with a personal interest in becoming a beauty professional. Beauty therapist and many more. Requirements Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal To enrol in this Waxing and Hair Removal Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course. Be energetic and self-motivated to complete our Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course. Basic computer Skill is required to complete our Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal Course. If you want to enrol in our Waxing and Hair Removal Course, you must be at least 15 years old. Career path Waxing and Hair Removal - CPD Certified: Waxing and Hair Removal After completing this Waxing and Hair Removal course, you may be able to pursue a variety of promising career opportunities. Multiple doors will be open by yourself once you have done this course. As a salon expert you can expand your knowledge, also your chances become higher to defeat your competitor.
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