383 Courses

Executive PA: Executive PA Training Online Introducing Executive PA: Executive PA Training Course "Empowering the Next Generation" Online course! This Executive PA: Executive PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. After Completing this Executive PA : Executive PA Training learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the Executive PA: Executive PA course. Our Executive PA: Executive PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive PA: Executive PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Courses including with this Executive PA: Executive PA Training Course bundle. Course 01: Executive PA Training Course 02: Office Management and Administration Course 03: Minute Taking Course Course 04: HR Management Course Course 05: Time Management Course Special Offers of this Executive PA: Executive PA Course: This Executive PA: Executive PA Course includes a FREE PDF Certificate. Lifetime access to this Executive PA: Executive PA Course Instant access to this Executive PA: Executive PA Course 24/7 Support Available to this Executive PA: Executive PA Course [ Note: Free PDF certificate as soon as completing the Executive PA: Executive PA Training course] Executive PA: Executive PA Training Online This Executive PA: Executive PA Training course consists of 11 modules. Unlock your potential with our Executive PA: Executive PA Training, the perfect pathway to your dream job. This Executive PA: Executive PA course allows you to study at your own pace, transforming your ambition into a lifelong career. Through our Executive PA: Executive PA Training, you'll master essential office administration tasks, business letter writing, and complex mail handling. Additionally, our Executive PA: Executive PA course covers making travel arrangements, organizing meetings and events, and time management. Become a better communicator and elevate your career with our comprehensive Executive PA: Executive PA Training. Start your journey today! Who is this course for? Executive PA : Executive PA Training Online This Executive PA: Executive PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Executive PA : Executive PA Training Online To enrol in this Executive PA: Executive PA Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Executive PA: Executive PA Training Course. Be energetic and self-motivated to complete our Executive PA: Executive PA Training Course. Basic computer Skill is required to complete our Executive PA: Executive PA Training Course. If you want to enrol in our Executive PA: Executive PA Training Course, you must be at least 15 years old. Career path Executive PA: Executive PA Training After completing this Executive PA: Executive PA Training course, you may be able to pursue a variety of promising career opportunities, such as: Office Assistant or Executive PA Receptionist Personal Concierge Executive Assistant

Are you ready to embark on an enlightening journey of wisdom with the Typist bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Typist - Immediate start. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Touch Typing Essentials Course 2: Document Control Course 3: Ultimate Transcription and Captioning Course Course 4: Microsoft Office Bundle Course 5: Virtual Assistant Course 6: Minute Taking Course Course 7: Diploma in Effective Writing Skills Course 8: Proofreading & Copyediting Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Typist - Immediate start bundle illuminate your path to wisdom. The Typist - Immediate start bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Typist - Immediate start package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Typist bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Typist - Immediate start community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Typist bundle. Establish robust bases across each course nestled within the Typist bundle. Decipher intricate concepts through the articulate content of the Typist bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Typist bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Typist bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Typist bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Typist bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Typist bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Typist journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Typist bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Typist bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Meetings are a fact of working life - both virtual and physical meetings. Recording the key points from meetings is critical to making sure that accurate information is captured, and action points are clearly identified and allocated. This virtual training session will support members of staff to develop their skills in recording the key points from meetings and discussions. This course will help participants: Describe the different levels of note taking and pick the appropriate style for the meeting Prepare to take minutes in the virtual and the physical environment Liaise and work in partnership with the meeting Chair Use a template to enable the capturing of key points Set up the room ready for the meeting Identify key points to record, versus what not to record Interrupt the meeting confidently to check key points Take neutral, accurate and concise records Produce a well-laid out set of minutes. 1 Introduction Objectives and overview Introductions and personal aims 2 An introduction to minutes Purpose and use Different levels of notetaking 3 Preparing to take minutes Identifying the purpose of the meeting Working with the Chair Tips and techniques to prepare effectively Case studies, review and discussion The physical environment: setting up for a meeting 4 Listening and recording Tips and techniques to make the process easier How to interrupt a meeting What to record; what to leave out Recording in short-form using playscript and bullet-points Listening neutrally Activity: Minuting a Meeting The tricky ones and how to overcome problems in the meeting 5 Preparing the minutes Producing a set of draft minutes Tips on grammar, punctuation and layout Stylistic variation Managing feedback from the Chair 6 Review Summary of key learning points Action planning

A half day course for those who find themselves taking and presenting minutes for different kinds of meetings. The session will provide practical tips on how to write minutes that are clear and more concise and how to save time during the minute-taking process. It will be a useful session for both novice and experienced minute takers.

Document Control: Document Control Online Are you prepared to learn the correct way to Document Control? To provide learners with a comprehensive understanding of document control, we have developed a course on the subject. You will learn the fundamentals of document control as well as how to recognise it in this Document Control: Document Control course. The training also covers document control system classification and security. Additionally, the training highlights the best practices for document control, legal ideas, the lifecycle of document control, and the underlying competence. After completing our Document Control program, you will be more efficient at creating the final paperwork and management. You may manage teams, engineering, and document control as a document control specialist. Come along on this fascinating Document Control learning adventure with our Document Control course and discover your full potential with Document Control: Document Control Training! Special Offers of this Document Control Course This Document Control: Document Control Course includes a FREE PDF Certificate. Lifetime access to this Document Control: Document Control Course Instant access to this Document Control: Document Control Course Get FREE Tutor Support from Monday to Friday in this Document Control Course Main Course: Document Control Gift Courses Included with Document Control Course: Document Control: Document Control Course Offers free Minute Taking Course Document Control: Document Control Course Offers free Payroll Management Training Course [ Note: Free PDF certificate as soon as completing the Document Control: Document Control course] Document Control: Document Control Online Industry Experts Designed this Document Control: Document Control course into 11 detailed modules. Assessment Method of Document Control Training After completing each module of the Document Control: Document Control Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Document Control: Document Control Training After completing the MCQ/Assignment assessment for this Document Control: Document Control course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Document Control: Document Control Training Anyone can enroll in our Document Control: Document Control course. Requirements Document Control: Document Control Teraining Students who intend to enrol in this Document Control: Document Control course must meet the following requirements: Document Control: Good command of the English language Document Control: Must be vivacious and self-driven Document Control: Basic computer knowledge Document Control: A minimum of 16 years of age is required Career path Document Control: Document Control Along with knowledge enhancement on CV, participants get the opportunity to strengthen their CV weight. Certificates Certificate of completion Digital certificate - Included

Are you ready to supercharge your career and become the go-to pro in minute writing? Welcome to the Secretarial & Shorthand course-a game-changer for anyone aiming to skyrocket their job satisfaction and prospects. Picture this: You stride into meetings armed with the skills to capture every vital detail flawlessly, transforming chaos into organised brilliance. In the fast-paced world of business, efficient minute taking is not just a skill; it's your secret weapon. Imagine impressing your superiors, gaining their trust, and being the one they rely on to ensure that every meeting is a well-documented success. No more drowning in a sea of disorganised notes and missed details. This course is your solution to the age-old problem of keeping meetings on track and ensuring that every decision and action is crystal clear. By mastering minute writing, you'll boost your career prospects, earning potential, and job satisfaction. So, if you're ready to stand out in the world of administration, Secretarial & Shorthand is your ticket to success. Learning Outcomes Develop proficiency in minute writing techniques. Prepare effectively for various types of meetings. Understand the structure and components of meetings. Successfully record minutes, decisions, and actions. Identify and fulfil the roles of a minute taker. Apply valuable tips for accurate minute taking. Utilize technology for efficient minute recording. Why choose this Secretarial & Shorthand course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Secretarial & Shorthand course for? Administrative assistants Secretaries Professionals seeking organizational skills Individuals interested in minute writing Anyone aiming to boost career prospects. Career path Administrative Assistant: £20,000 - £30,000 per annum Executive Secretary: £25,000 - £40,000 per annum Office Manager: £30,000 - £45,000 per annum Personal Assistant: £20,000 - £35,000 per annum Meeting Coordinator: £25,000 - £35,000 per annum Prerequisites This Secretarial & Shorthand does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secretarial & Shorthand was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00 Assignment Assignment - Secretarial & Shorthand 00:00:00

Minute taking: Minute taking Course Online This meticulously designed Minute taking: Minute taking Course is your ultimate guide to transforming your minute taking abilities from mundane to magnificent. Whether you are a seasoned professional looking to enhance your skills or a beginner just starting your career, this Minute taking: Minute taking course is tailored to meet your specific needs and take you to new heights of excellence. The Minute taking: Minute taking Course is also appropriate for anybody interested in this field, as well as those who are already working as a minute taker and want to improve their knowledge and skills. Our Minute taking: Minute taking Course is designed to elevate your professional image by arming you with the knowledge and skills to excel in Minute taking: Minute taking. Enhance your reputation as a reliable and valuable asset in any organisation, and watch your confidence soar as you consistently produce high-quality meeting minutes. This comprehensive Minute taking: Minute taking Course discovers how to leverage the power of modern technology tools to streamline your Minute taking: Minute taking process. From note-taking apps to transcription software, you will learn how to harness these resources to save time and improve the overall quality of minute taking. By the completion of the Minute taking: Minute taking Course, you will have a thorough understanding of the traits of a successful minute taker as well as how to apply the methods gained in this Minute taking: Minute taking course to advance your career. There are several instructional videos, informative graphics, instructions, assistance, and other resources included in the Minute taking: Minute taking Course. Throughout the Minute taking: Minute taking course, you will have access to online assistance. The Minute taking: Minute taking Course is easily accessible online, allowing you to study from the convenience of your own home and at your own pace. You can access the Minute taking: Minute taking course modules from any device and place with just an internet connection. Don't miss this opportunity to become a master in the art of minute taking. Upgrade your skills, transform your career, and make a lasting impact with our Minute taking: Minute taking Course. Enrol Minute taking: Minute taking today and unlock a world of possibilities for yourself and your organisation. Remember, great meetings start with exceptional minutes. Take the first step towards excellence by joining Minute Taking now! Why choose this Minute taking: Minute taking Course from the School of Health Care? Self-paced Minute taking course, access available from anywhere in the world. High-quality study materials that are easy to understand. Minute taking Course developed by industry experts. After each module of Minute taking, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Minute taking: Minute taking course.. Courses you will GET with Minute taking : Minute taking course Course 01: Minute taking Course 02: Executive PA Course 03: Office Management [ Note: Free PDF certificate as soon as completing Minute taking: Minute taking Course] Minute taking: Minute taking Course Online This Minute taking: Minute taking Course consists of 10 modules. Assessment Method of Minute taking: Minute taking Course After completing Minute taking: Minute taking Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Minute taking: Minute taking Course After completing the Minute taking: Minute taking Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Minute taking: Minute taking Course Online This Minute taking: Minute taking Course is ideal for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute taking: Minute taking Course Online To enrol in this Minute taking: Minute taking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Minute taking: Minute taking Course. Be energetic and self-motivated to complete our Minute taking: Minute taking Course. Basic computer Skill is required to complete our Minute taking: Minute taking Course. If you want to enrol in our Minute taking: Minute taking Course, you must be at least 15 years old. Career path Minute taking: Minute taking Course Online This Minute taking: Minute taking Course will lead you to a range of career opportunities, here are few prospects: Minute Taker: £21,000 - £24,000 per annum Personal Assistant : £45,000 - £50,000 per annum Secretary: £20,000 - £22,000 - £24,000 per annum Chairperson: - £20,000 - £22,000

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing Online Meeting 1:35:31 1: Module 01: Planning and Preparation 09:38 2: Module 02: Meeting Etiquette and Tips 08:38 3: Module 03: Online Meeting Platforms Part - 01 35:10 4: Module 04: Online Meeting Platforms Part - 02 22:07 5: Module 05: Technology in Minute Taking 09:44 6: Module 06: Tips for Minute Taking 09:14 7: CPD Certificate - Free 01:00 Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing Online Meeting 1:35:31 1: Module 01: Planning and Preparation 09:38 2: Module 02: Meeting Etiquette and Tips 08:38 3: Module 03: Online Meeting Platforms Part - 01 35:10 4: Module 04: Online Meeting Platforms Part - 02 22:07 5: Module 05: Technology in Minute Taking 09:44 6: Module 06: Tips for Minute Taking 09:14 7: CPD Certificate - Free 01:00 Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.