5194 Writing courses delivered Online

Your Writing Creativity Coach Get the help you need when you need it. Book a single coaching session or a block of three. These sessions are designed to help you get on with writing your book. Coaching sessions are for you If you hit a block, a bump in the road or a tricky situation that’s interfering with your writing. Coaching sessions help you – Maintain your drive and passion to write Reenergises you Boosts your determination Retains your commitment To achieve Growth Mindset changes Regain your love of writing Steers you towards maintaining a grip on your writing goals Identify the problem, sets out solutions and gets you back on track Find a clearer insight to the direction you need to go in Build confidence, self worth and resilience Make the writing fit more easily into daily life Identify your options, deal with opposing forces and reach harmony and unity Make plans and practices that work for you Develop new writing techniques & skills Sometimes you don’t need much to get you back on track when you get stuck. Or you simply want to test your ideas, check your progress or boost your inspiration. A one hour coaching session may be all it will take to help you get back to writing. Writing isn’t about being alone. The Write Wild Creativity Coaching Programme has been developed to sit alongside you as you write, to drop in on you when you’re flagging, raise your spirits when you’re low, provide you with solutions to problems along the way and champion you from beginning to end of your writing project. HOW IT WORKS You will be sent an evaluation questionnaire prior to your first coaching session to ensure that the time is spent focussing on exactly what you need. During the coaching session Sarah will work collaboratively on creative solutions that relate directly to your answers in the evaluation.

Report Writing, Copywriting & Business Writing Are you a prospective candidate seeking to maximise your expertise and abilities in the Report Writing area? This Report Writing course is created for you. So that You can receive the tools you need to produce polished and useful business reports from our Report Writing course. Our Report Writing course is designed to give students important information on managerial, leadership, and business-related skills. Moreover, in our Report Writing course team management, organisational techniques, and management are discussed. Also, from the Report Writing, you will learn the importance of grammar, punctuation, and formatting. A strategy for developing one's writing style will be provided by Report Writing training. You will know the best methods for editing and proofreading your work as well as how to write clearly and simply via the Report Writing. Enrol our Report Writing right away to develop your confidence in completing the projects that will put your knowledge in Report Writing Methods to the test. Learning Outcome of Report Writing After completing the Report Writing course, learners will know about: The basics of Report Writing. Report Writing teaches how to write business report, reparation & planning of it. Collecting data and handling information are also describes in the Report Writing. How to write, revise, prepare guideline and improve presentation all are lesson plan of Report Writing course. This Report Writing course can help you for developing research skills. Developing creativity, innovation and critical thinking skills are acquired by this Report Writing. Also, you can improve you interpersonal skill through this Report Writing. Report Writing, Copywriting & Business Writing Course This Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing Course Instant access to this Report Writing Course Get FREE Tutor Support to this Report Writing Course Report Writing, Copywriting & Business Writing Elevate your skills with our Report Writing: Report Writing course, designed for aspiring professionals like you! Gain the tools to create polished and effective business reports with Report Writing: Report Writing expertise. This Report Writing: Report Writing course covers essential managerial, leadership, and business skills, along with team management and organizational techniques. Learn the importance of grammar, punctuation, and formatting in Report Writing: Report Writing, and develop a personalized writing style. Discover top strategies for editing, proofreading, and clear communication. Enroll in Report Writing: Report Writing today to enhance your confidence and master professional report writing! Who is this course for? Report Writing, Copywriting & Business Writing This Report Writing course is intended for people who wish to advance their Report Writing abilities in order to succeed professionally. Requirements Report Writing, Copywriting & Business Writing To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Report Writing Course. Be energetic and self-motivated to complete our Report Writing Course. Basic computer Skill is required to complete our Report Writing Course. If you want to enrol in our Report Writing Course, you must be at least 15 years old. Career path Report Writing, Copywriting & Business Writing With the help of Report Writing certification, your professional life will change significantly as a result of The average income in the UK is between £20,000 and £50,000 per year, and this course will help you to get job such as: Business Analyst Technical Writer Market Research Analyst Communications Specialist Financial Analyst

Improving Business Writing - How to Write Communications That Are Retrieved, Read and Remembered The writing skills that are taught in school are much different than the writing skills needed for effective business communications. This video introduces a four-stage writing process that utilizes headlining, bottom lining, and chunking techniques to improve the effectiveness of project, program, and business communications. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Register on the Complete Course on Writing and Publishing Research Papers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Complete Course on Writing and Publishing Research Papers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Complete Course on Writing and Publishing Research Papers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Complete Course on Writing and Publishing Research Papers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Research Paper Writing Introduction to Research Paper Writing 00:37:00 Module 02: Choosing Subject for Research Paper Choosing Subject for Research Paper 00:36:00 Module 03: Topics, Questions and Hypothesis Topics, Questions and Hypothesis 00:33:00 Module 04: Finding Necessary Information Finding Necessary Information 00:38:00 Module 05: Using Resources for Research Using Resources for Research 00:45:00 Module 06: Presenting Research Paper Presenting Research Paper 00:32:00 Module 07: Plagiarism and Ways to Avoid It Plagiarism and Ways to Avoid It 00:27:00 Module 08: Using Footnotes and Endnotes Using Footnotes and Endnotes 00:21:00 Module 09: Revise, Edit and Proofread? Revise, Edit and Proofread 00:24:00 Module 10: Getting Manuscript Published Getting Manuscript Published 00:29:00 Module 11: Developing Publication Skills Further Developing Publication Skills Further 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Feeling Stuck in Your Career? The Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, Digital Journalism: News Writing, Blogging & Creative Writing bundle provides an engaging learning experience, helping you learn skills across various disciplines. With The Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. Digital Journalism: News Writing, Blogging & Creative Writing bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses bundle on your job life and career growth! This Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: Digital Journalism Course 02: News Writing: Journalism 101 Course 03: Content Writing Level 5 Course 04: Blogging Course 05: Copyediting & Proofreading Course 06: Creative Writing Course - Fiction Course 07: Creative Writing Course - Horror Course 08: Creative Writing Course - Novel Course 09: Creative Writing Course - Short Stories Course 10: Creative Writing Course - Thriller Course 11: Creative Writing Course: Writing Storybooks For Children Course 12: Motivation Skills Course 13: Effective Communication Skills Course 14: Body Language Masterclass Communication Through Movement Course 15: Time Management Course 16: Decision Making Skills Course 17: Networking Skills for Personal Success Course 18: Ace Your Presentations: Public Speaking Masterclass Course 19: Learn to Make a Fresh Start in Your Life Course 20: Learn to Level Up Your Leadership What will make you stand out? Upon completion of this online Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this Digital Journalism: News Writing, Blogging & Creative Writing Bundle After successfully completing Digital Journalism: News Writing, Blogging & Creative Writing bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Digital Journalism: News Writing, Blogging & Creative Writing Bundle The online test with immediate results You can study and complete Digital Journalism: News Writing, Blogging & Creative Writing bundle at your own pace. Study for Digital Journalism: News Writing, Blogging & Creative Writing bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Digital Journalism: News Writing, Blogging & Creative Writing bundle, a comprehensive, complete collection of 20 courses. Each course in Digital Journalism: News Writing, Blogging & Creative Writing bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Digital Journalism: News Writing, Blogging & Creative Writing bundle offers the flexibility and convenience to learn at your own pace. Make the Digital Journalism: News Writing, Blogging & Creative Writing package your trusted partner in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Journalism: News Writing, Blogging & Creative Writing-20 in 1 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with Digital Journalism: News Writing, Blogging & Creative Writing bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with Digital Journalism: News Writing, Blogging & Creative Writing bundle. Discover your passion or explore new career options with the diverse learning opportunities in Digital Journalism: News Writing, Blogging & Creative Writing bundle. Learn on your schedule, in the comfort of your home- Digital Journalism: News Writing, Blogging & Creative Writing bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with Digital Journalism: News Writing, Blogging & Creative Writing bundle. Certificates CPD Certificates Digital certificate - Included

Writing and Managing Requirements Documents: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA™ Certification exam to become a Certified Business Analysis Professional (CBAP™). Learn more at www.iil.com/bacp. Once a business analyst has completed the information gathering and analysis to produce the solution to a business problem, the results must be documented for all stakeholders to see and understand. This course will enhance the skill set needed for writing and managing the complex readership that business analysts interact with on a day-to-day basis. What you will Learn Upon completion, participants will be able to: Write an understood requirements document that is approvable and acceptable Validate a requirements document Manage the changes to requirements documents through the SDLC Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide The business analyst and the product/project life cycle The requirements documentation process Planning for Effective Requirements Documentation Overview of requirements planning Planning for validation Planning for verification: well-formed criteria Planning for verification: understood and usable criteria Writing Effective Requirements Documents Overview of writing requirements documents Using a standard structure / template Applying formatting techniques Meeting the challenge of writing non-functional requirements Baselining Requirements Documents Overview of the requirements baseline process Validation Verification Approval Managing Requirements Change through the Product Life Cycle Overview of requirements change management Establishing a formal change management process Tracing requirements through design and development (build, test, and implementation) Following through to post-implementation (transition and early production)

Unlock Your Potential in Health & Care: Embrace 20 Courses for a Rewarding Journey in the Heart of Compassionate Professions. In the ever-evolving landscape of the UK's "Health & Care" sector, many opportunities beckon those poised with the right knowledge and skills. As the industry witnesses an unprecedented surge, there's a growing demand for adept professionals, marking an exciting time for learners eager to make a mark. Our "Health & Care" bundle is designed as the catalyst to these promising opportunities, ensuring you're at the forefront of this dynamic field. From delving into the intricacies of Health & Social Care to mastering the nuances of Medical Law, every 20 courses in our Health & Care bundle represents a distinct path in this diverse sector. Whether your ambition lies in nursing, medical writing, or mental health awareness, we've got you covered. Step into a brighter future and seize the myriad opportunities the "Health & Care" world offers. This Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care Bundle Comprises the Following CPD Accredited Courses: Health & Social Care Nursing Assistant Diploma Medical Law Medical Writing Nurse Prescribing Diploma Phlebotomist Training Clinical Observation Skills for Carers Duty of Care & Safety Responsibilities Training & Learning for Carer End of Life Care Mental Health Awareness Diploma Introductory Cardiac (Heart) Care Course Care Planning and Record Keeping | Health & Safety Medical & Clinical Administration Diploma First Aid Training Course Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Acquire a broad understanding of the UK's "Health & Care" landscape, from Health & Social Care to Medical Law. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Health & Care Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with Health & Care Build a solid knowledge base in your chosen course via Health & Care Benefit from the flexibility and convenience of online learning. The Health & Care package validates your learning with a CPD certificate. Introducing the comprehensive "Health & Care" bundle, an all-encompassing learning journey designed to equip you with the essential knowledge and skills across various aspects of the healthcare and social care fields. With a focus on excellence, this bundle includes 20 courses that delve into vital subjects, ensuring you're well-prepared to impact these industries positively. Embark on a path of understanding with our foundational "Health & Social Care" course, laying the groundwork for compassionate patient care. Progress to the "Nursing Assistant Diploma" to gain insights into the pivotal role of nursing support. Delve into "Medical Law" to comprehend the legal intricacies surrounding healthcare practices while "Medical Writing" hones your communication skills within the medical realm. But it doesn't stop there. Unlock administrative prowess with Medical & Clinical Administration training, and supercharge your career with First Aid proficiency, Leadership finesse, Networking finesse, CV Writing expertise, and the art of impactful Public Speaking. This Health & Care bundle isn't just about learning - it's about thriving in diverse healthcare roles, fostering personal growth, and leaving an indelible mark on the health & care sector. Get ready to revolutionise your future. With "Health & Care" as the guiding thread throughout, this bundle echoes the values of compassion, proficiency, and dedication. Immerse yourself in these Health & Care courses, each contributing to a comprehensive skill set that is indispensable in today's healthcare landscape. Embark on this journey to enhance your career prospects and make a meaningful difference in the lives of those you serve. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care bundle is perfect for: Healthcare professionals are seeking to excel. Nursing aspirants and professionals. Those interested in medical law and ethics. Writers specialising in medical content. Carers aim to enhance their skills. Individuals pursuing medical administration and first aid. After completing this Health & Care bundle, anyone can later enrol in the following course: RQF Health & Social Care NVQ Health & Social care A-level Health and Social Care Level 3 Award in Health and Social Care Level 5 NVQ Health and social care Level 4 NVQ Health and Social care Level 2 NVQ Health and social care Requirements Without any formal requirements, anyone can enrol in this Health & Care Bundle. Career path Our Health & Care bundle will prepare you for a range of careers, including: Healthcare Assistant Registered Nurse Clinical Research Coordinator Medical Writer Phlebotomist Medical Administrator Patient Advocate Advanced Healthcare Roles The combined salary range for careers related to the Health & Care bundle in the UK is £18,000 to £45,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99

This very practical workshop is designed to enable participants to improve the impact, clarity and accuracy of their business documents - both internal and external.: This workshop will help participants: Identify the purpose of writing their documents - to themselves and to their readers Recognise and meet the needs of their readers Plan documents systematically and improve the layout, flow and structure Express the content more clearly, concisely and correctly Adapt the tone and style of writing to the circumstances Proof-read and edit work effectively, using formal marks and techniques Improve visual layout, format and appearance 1 Course objectives Welcome and Introductions The problems now - group discussion 2 Writing better business documents What points to highlight / exclude Starting off Introductions Conclusions Executive summaries 3 Rules and standards George Orwell's famous maxim Why write? - clarifying your aims and objectives A seven-step method for better preparation The three-stage process for writing well Grouping information for your reader 4 Proof-reading and editing The difference between proof-reading and editing Proof-reading methods and strategies Proof-reading marks and techniques Training your eye for detail Knowing what to look for 5 Effective editing Grammar and English standards Words - usage and spelling Sentences - units of thought Paragraphs - themes Punctuation - spotting and correcting common errors Say what you mean - active v passive language 6 How's your English? Grammar quizzes and punctuation test Spotting spelling errors Rephrasing jargons and clichés Common error's and mistakes 7 Document layout House style Use of white space Fonts and effects 8 One-to-one workshops These are practical sessions with one-to-one consultation with colleagues and the trainer They are held at key points to consolidate the learning from different sessions 9 Course summary Summary of key points Action plans

Are you new to copywriting? Or are you someone who is starting to learn how to make newsletter? Then what are you waiting for? Enrol now to start your journey in copywriting! Description: This course is designed to help copywriters and new businessmen make their own sales letter that will hugely assist them in marketing their business products or services. You have to bear in mind that you are going to business; you must be able to know how to sell your goods or services through marketing it. One of the ways to market your product is through creating a newsletter. Creating the newsletter will be helpful since you will be able to communicate with your potential customers and you will be able to learn how to do it through this course. In creating your sales letter, you have to consider the proper format to be used. To be able to know if you are using the right format, you need to review and check the layout, fonts, width of the letter, colour scheme and the number of pages you will create. The format of the sales letter is also important since you have to attract your market in reading the information you provide and be convinced to buy your products or services. And this course will be able to help you in all of these. Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business analysis and copy-writing. People who have an interest in business and wants to pursue creating new business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Sales Copywriting Course is a useful qualification to possess, and would be beneficial for the following careers: Business Analyst and Strategist Creative Writers Copywriters Marketing Specialist Online Marketer Sales Specialist Social Content Creator. Introduction 00:15:00 The Killer Sales Letter Concept 01:00:00 The Killer Sales Letter Format 01:00:00 Writing Your Sales Letter 00:30:00 DOES THIS LOOK COMFORTABLE TO YOUR EYES? 00:30:00 More on Writing Your Sales Letter 01:00:00 Real Life Examples 00:30:00 In Closing 00:15:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn