The microsoft office online courses with certificate is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This microsoft office online courses with certificate consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Microsoft Word Essentials New Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Powerpoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Keyboard Shortcuts 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
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Enrolling in this Teaching English Professional Training course will provide you with the opportunity for serving the purpose of education in educational settings. You will learn everything about teaching English, including creating a lively and enlightening study plan that helps students to expand their lexical skill, understand different grammatical structures, and improve their creative writing skills, and explore what it takes to enter in teaching industry and thrive as a qualified teacher. The course modules also look at multiple techniques that help students efficiently apprehend the complicated linguistic and grammatical concepts with high-quality learning materials. Who is this course for? Teaching English Professional Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Teaching English Professional Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction FREE 00:06:00 Studying top tips Sentence types 00:04:00 Connectives 00:02:00 Connectives contrast 00:02:00 Paragraph 00:02:00 Comprehension 00:04:00 Figurative language 00:05:00 Adjectives 00:04:00 Adverbs 00:02:00 Adverbs 2 00:02:00 Synonyms 00:01:00 It's and its 00:02:00 There, They're and Their 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
With our 'Compassion Focused Therapy' course, set off on a revolutionary journey towards emotional well-being.In the mere blink of an eye, our course unfurls like a tapestry, weaving together the threads of compassion and therapeutic wisdom. The journey commences with an enlightening Introduction, a mere minute that lays the groundwork for a profound exploration. As you navigate through the intricacies of Compassion Focused Therapy (CFT), immerse yourself in the captivating dance of the 'Circle of Compassion' and the therapist's pivotal role in fostering it. From connecting with compassionate qualities to understanding the intricate interplay of the old vs. new brain evolution, each module is a carefully crafted chapter in the art of healing. As the course unfolds, explore mindfulness practices, overcome obstacles, and delve into the nuances of self-criticism. This isn't just a course; it's a narrative of self-discovery, inviting you to unlock the transformative power of compassion. Learning Outcomes Grasp the fundamental principles and techniques of Compassion Focused Therapy. Understand the dynamics of the Circle of Compassion and the therapist's role. Explore the three-circle model of emotion and the intricacies of the threat system. Master mindfulness practices and overcome obstacles in mindfulness training. Develop skills in working with self-criticism, utilizing the method acting approach, and extending compassion. Why choose this Compassion Focused Therapy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Compassion Focused Therapy course for? Aspiring mental health professionals eager to specialize in compassion-focused approaches. Therapists seeking to enhance their toolkit with evidence-based compassion strategies. Students of psychology and related fields interested in cutting-edge therapeutic practices. Individuals on a personal growth journey, aiming to cultivate self-compassion. Anyone intrigued by the intersection of mindfulness, attachment history, and emotional well-being. Career path CFT Therapist: £30,000 - £50,000 Clinical Psychologist: £40,000 - £70,000 Psychotherapist: £35,000 - £55,000 Counseling Psychologist: £35,000 - £60,000 Mental Health Consultant: £35,000 - £60,000 Research Psychologist: £30,000 - £50,000 Prerequisites This Compassion Focused Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Compassion Focused Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Compassion Focused Therapy Introduction 00:01:00 Course Overview 00:01:00 Introduction to CFT 00:03:00 The Circle of Compassion 00:04:00 Therapists role in CFT 00:05:00 Connecting with compassionate qualities 00:05:00 Evolution old vs new brain 00:04:00 Three circle model of emotion and threat system 00:05:00 The drive system & the safeness system 00:06:00 The social shaping of the self 00:04:00 Attachment history & attachment style 00:04:00 Operant conditioning & functional analysis of behaviour 00:05:00 Respondent conditioning, social learning, and mindfulness 00:05:00 Mindfulness practices 00:04:00 Obstacles in mindfulness training 00:05:00 Working with self criticism 00:05:00 Method acting approach 00:05:00 Extending compassion 00:05:00 Compassionate letter writing 00:05:00 Compassionate thinking & reasoning 00:05:00 Feeling compassion 00:05:00 Creating safe place & chair work in CFT 00:06:00 Case formulation 00:05:00 Conclusion 00:02:00
Step into the world of cleanliness and entrepreneurship with our dynamic course on Cleaning Business Management. In this transformative journey, we unveil the secrets to thriving in the cleaning industry, blending practical knowledge with strategic business acumen. Through immersive modules, you'll uncover the intricacies of cleaning operations, from office spaces to medical facilities, equipping yourself with the expertise to lead with confidence. Embark on a voyage where every surface sparkles with potential. Our curriculum navigates through the nuances of cleaning techniques, delving into the artistry of restoring spaces to their pristine best. From sweeping strategies for office environments to specialised protocols for medical facilities, you'll master the intricacies of sanitation, ensuring every corner radiates with hygiene and professionalism. Join a league of visionary entrepreneurs shaping the future of cleanliness. Through our course, you'll emerge not just as a cleaner, but as a strategic leader poised to conquer the cleaning business landscape. With a blend of practical skills and business insights, you'll harness the power to elevate standards of cleanliness while charting a lucrative career path in a thriving industry. Learning Outcomes: Develop a comprehensive understanding of various cleaning techniques and protocols. Acquire strategic skills for managing a successful cleaning business. Specialise in cleaning domains such as office, floor, restroom, and medical. Implement industry best practices to ensure optimal sanitation standards. Cultivate leadership qualities essential for navigating the competitive cleaning market. Why buy this Cleaning Business Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Cleaning Business Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this Cleaning Business Management course for? Aspiring entrepreneurs seeking to venture into the cleaning industry. Cleaning professionals aiming to enhance their managerial skills. Business owners looking to diversify their service offerings. Individuals interested in maintaining high standards of cleanliness in diverse environments. Career changers seeking lucrative opportunities in a growing sector. Prerequisites This Cleaning Business Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cleaning Business Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Office Cleaner: £18,000 - £22,000 Per Annum Cleaning Supervisor: £24,000 - £28,000 Per Annum Restroom Hygiene Manager: £26,000 - £32,000 Per Annum Floor Care Specialist: £22,000 - £26,000 Per Annum Medical Facility Sanitation Officer: £28,000 - £35,000 Per Annum Cleaning Business Owner: £30,000 - £50,000 Per Annum Course Curriculum Cleaning Cleaning 00:15:00 Cleaning Procedures 00:30:00 Cleaning products 01:00:00 Cleaning Business Cleaning Business 00:30:00 Hiring Staff 00:15:00 Writing Business Plan for Your Cleaning Company 00:30:00 Ensuring Chemical Safety 00:30:00 Office Cleaning Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Floor Cleaning Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restroom Cleaning Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Medical Cleaning Medical Cleaning 01:30:00 Tidying or Cleaning? 01:00:00
***24 Hour Limited Time Flash Sale*** Quality Management, Quality Tools & Project Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you feel frustrated by inefficiencies in your workplace? A recent study by the Chartered Institute of Procurement & Supply found that 42% of UK businesses lack strong process management, leading to wasted time and resources. Could improving quality management practices be the key to unlocking greater efficiency and profitability for your organisation? This course bundle equips you with the knowledge and tools to make that vision a reality. Are you ready to transform your career and become a valuable asset in today's competitive marketplace? Our Quality Management, Quality Tools & Project Management bundle combines the power of quality management principles, strategic planning, and industry-leading tools like Lean Six Sigma. 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Get 3 Free QLS Endorsed Certificate upon completion of Quality Management, Quality Tools & Project Management Get a free student ID card with Quality Management, Quality Tools & Project Management Training program (£10 postal charge will be applicable for international delivery) The Quality Management, Quality Tools & Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Quality Management, Quality Tools & Project Management course materials The Quality Management, Quality Tools & Project Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** QLS Course 01: Diploma in Quality Management at QLS Level 4 Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits QLS Course 02: Quality Tools and Methods Management Introduction. The 7 Basic Quality Tools. The Problem Solving Process. Problem Solving Methods. The Preventive Tools. Conclusion. QLS Course 03: Project Management Module 01:Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £169) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Quality professionals Process improvement specialists Business leaders Procurement specialists Facility managers Requirements No prior background or expertise is required for this Quality Management, Quality Tools & Project Management bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Quality Management Officer - £35,000 - £45,000 Process Improvement Manager - £45,000 - £60,000 Lean Six Sigma Consultant - £50,000 - £70,000 Material Management Specialist - £40,000 - £55,000 Facilities Management Director - £65,000 - £85,000 Certificates Hard copy certificate Hard copy certificate - Included Advanced Diploma in Project Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Quality Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This B2B Copywriter Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The B2B Copywriter Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to B2B Copywriter Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited B2B Copywriter Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this B2B Copywriter Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The B2B Copywriter Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Copywriting Introduction to Copywriting 00:14:00 Module 02: Basics of Copywriting Basics of Copywriting 00:33:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Business Environment Business Environment 00:16:00 Module 05: Eye-Catching Headlines Eye-Catching Headlines 00:28:00 Module 06: Attention-Grabbing Advertisements Attention-Grabbing Advertisements 00:29:00 Module 07: Essential Copywriting Skills Essential Copywriting Skills 00:37:00 Module 08: Online Copywriting Online Copywriting 00:42:00 Module 09: Press Related Copywriting Press Related Copywriting 00:34:00 Module 10: Print Media Copywriting Print Media Copywriting 00:33:00 Module 11: Time Management Time Management 00:40:00 Module 12: Copywriting for Mainstream Media Copywriting for Mainstream Media 00:16:00 Module 13: Copywriting for Other Media Copywriting for Other Media 00:25:00 Module 14: How to Write Better Copy How to Write Better Copy 00:23:00 Module 15: Final Tips Final Tips 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
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Description: Confidence is the key for presenting yourself during public speaking. You have to know what to convey to the audience and be comfortable with communication skills. To learn about overcoming your stage fear and nervousness, you can get the help of the course - Public Speaking Diploma. In this course, there are contents which will teach you on how to increase your communication skills. Interpersonal skills, professionalism, controlling nervousness, handling sticky situations, etc. You will also be taught on how to understand your audience, entice them with an immaculate presentation, controlling your body language, key themes and sentences, opportunities to practice and learn from mistakes, etc. This course Is aimed to help you better present yourself and make you more confident. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module 2 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module 3 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Mock Exam Mock Exam- Public Speaking Diploma 00:20:00 Final Exam Final Exam- Public Speaking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00