Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Functional Skills English Level 2 course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Functional Skills English Level 2 Course for? This Functional Skills English Level 2 course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Functional Skills English Level 2 Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Functional Skills English Level 2 Module 01: Linguistics 00:42:00 Module 02: Teaching Grammar and Vocabulary 00:34:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Question 00:11:00 Module 06: Punctuation & Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: English Pronunciation 00:29:00 Module 09: Teaching Receptive Skills: Reading 00:17:00 Module 10: Teaching Productive Skills: Writing 00:15:00 Module 11: Teaching Receptive Skills: Listening 00:16:00 Module 12: Teaching Productive Skills: Speaking 00:14:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Do you need to learn more about workplace management and be an expert in it? If you are searching to learn about management to practice it in your organisation, this course will help you to become a management expert. Description: Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Who is the course for? Professionals who are in need of management skills. People who have an interest in knowing workplace management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Workplace Management: Civility is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Senior Manager Team Leader. Level 2 Certificate in Workplace Management: Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Chinese ABC Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Chinese ABC Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Chinese ABC Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Chinese ABC Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Chinese ABC? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Chinese ABC there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Chinese ABC course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Chinese ABC does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Chinese ABC was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Chinese ABC is a great way for you to gain multiple skills from the comfort of your home. Unit 01: Chinese is Easy, Let's begin to talk Introduction Basic Greetings 00:12:00 The Basic Vocabularies You must know 00:27:00 Unit 02: The Big Picture of Chinese Language The Overview of Chinese Language 00:17:00 Unit 03: Chinese is a game, a LEGOOOOO game How does Chinese language build up like the LEGOO game? 00:10:00 Unit 04: Pinyin (Pronunciation System, "Spell Sound" literally) Our Unique way to learn Pin Yin in 10 Minutes 00:14:00 Unit 05: Grammar Basic Chinese Grammar 00:01:00 Unit 06: The Writing System How to write Chinese Characters in 5 Minutes? 00:13:00 Unit 07: Your Next Step to your mandarin learning journey smooth and FUN! HSK 1 Advance Level- Test Your Chinese Vocabulary Level according HSK V2020-05 00:01:00 03 Learn How to Speak Mandarin Chinese in 10 Hours Part 3 Date and Time 00:01:00 HSK 1 H10902 L1 Q01-05 Listen and Choose the Correct Answer 00:01:00 Unit 08: Resource Resource Assignment Assignment -Basic Chinese ABC 00:58:00 Order Your Certificate Order Your Certificate QLS
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 120 hours TEFL (TESOL) Advanced Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training employers seek in today's workplaces. The 120 hours TEFL (TESOL) Advanced Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 120 hours TEFL (TESOL) Advanced Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 120 hours TEFL (TESOL) Advanced Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 120 hours TEFL (TESOL) Advanced Diploma? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standards accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 120 hours TEFL (TESOL) Advanced Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 120 hours TEFL (TESOL) Advanced Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This 120 hours TEFL (TESOL) Advanced Diploma does not require you to have any prior qualifications or experience. You can just enroll and start learning. This 120 hours TEFL (TESOL) Advanced Diploma was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 120 hours TEFL (TESOL) Advanced Diploma is a great way for you to gain multiple skills from the comfort of your home. TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:32:00 Module 04: Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00 Mock Exam Final Exam Assignment Assignment - 120 hours TEFL (TESOL) Advanced Diploma 04:20:00 Recommended Materials Workbook - 120 hours TEFL (TESOL) Advanced Diploma 06:30:00
ðï¸ Unlock Your Audiobook Success with 'Mastering Audiobook Production and Distribution on Amazon ACX' ð Are you an aspiring author, narrator, or publisher looking to amplify your reach and revenue through the booming audiobook industry? Look no further! Introducing our comprehensive online course: ð Mastering Audiobook Production and Distribution on Amazon ACX ð ð§ Why Audiobooks? Why Now? The audiobook industry is skyrocketing, with millions of listeners hungry for captivating stories and knowledge on the go. With our step-by-step guide, you'll tap into this lucrative market and transform your written content into a captivating auditory experience. ð¡ What You'll Learn: ACX Demystified: Navigate the Amazon ACX platform with ease, understanding its intricacies and maximizing your potential. Professional Narration Techniques: Learn the secrets of engaging narration that keeps listeners hooked from the first word to the last. Audio Editing Mastery: Discover industry-standard tools and techniques to polish your recordings and create a professional-sounding product. Effective Production Strategies: Streamline your workflow, saving time and resources without compromising on quality. Navigating Royalties and Contracts: Ensure you get the compensation you deserve while understanding the legalities and contracts associated with audiobook production. Marketing and Distribution Tactics: Develop a robust marketing plan to propel your audiobook to the top of Amazon charts and reach a wider audience. ð Why Choose Our Course? â Expert-Led Instruction: Our instructors are seasoned professionals in the audiobook industry, offering insider tips and strategies. â Practical Hands-On Learning: Apply your newfound knowledge with practical exercises that reinforce each module. â Lifetime Access: Enjoy unlimited access to course materials and updates, ensuring you stay ahead in this dynamic industry. â Exclusive Community: Connect with fellow learners, exchange insights, and receive ongoing support from a community dedicated to your success. ð Enroll Now and Transform Your Writing Into Captivating Audiobooks! Don't miss your chance to dominate the audiobook market. Join 'Mastering Audiobook Production and Distribution on Amazon ACX' today and turn your words into a passive income stream! Course Curriculum Basic Overview 00:00 Signing Up for An ACX Account 00:00 ACX Requirements Page 00:00 Hiring A Narrator 00:00 Equipment Needed to Create Your Own Audio 00:00 Layout of Your Manuscript 00:00 Things to Remember When You're Recording 00:00 Recording Your Manuscript 00:00 Recording and Editing Your Manuscript 00:00 Processing Your Edits 00:00 Opening Credit_Closing_Credits 00:00 Audio Sample Creation 00:00 Claim and Upload Process 00:00 Claim and Upload Process - Part 2 00:00 Claim and Upload Process - Part 3 - Cover Art 00:00 Claim and Upload Process - Part 4 - Final 00:00 Start Your Author Central Account and Claim Your Book 00:00 Your Author Page - Part 1 00:00 Your Author Page - Part 2 00:00 Conclusion 00:00 Advanced Overview 00:00 Should I Use Rebrandable Content or PLR 00:00 Tools Needed 00:00 Stripping The Video Into Audio 00:00 Breaking Your Existing Audio Into Chapters 00:00 Narration and Edit of Chapter Headers 00:00 Noise Removal and Ending of Sounds 00:00 Saving the Chapter Project File 00:00 Rendering of Audios 00:00 Transcription of Audio 00:00 Edit Transcription 00:00 Kindle Upload 00:00 Edit and Publish on Kindle 00:00 Using a PSD Template for Kindle 00:00 Blog For Your Author Central Page 00:00 Your Influencer Page - Part 1 00:00 Your Influencer Page - Part 2 00:00 Run an Amazon Giveaway 00:00 Promotional Bounties 00:00 Conclusion 00:00
Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ****HR MANAGEMENT 9 COURSES BUNDLED INFO**** Main Course: HR Management Course *** 9 HR Management Bundle Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Minute Taking Course Course 07: Level 3 Business Administration Course 08: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the HR Management course ] Course Curriculum *** HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
The 'Level 2 Diploma in English Grammar' course provides a comprehensive introduction to English grammar, covering the basics of sentence structure, question formation, punctuation, capitalization, spelling, and common mistakes. Participants will gain a solid understanding of fundamental grammar rules and techniques to improve their English language skills. Learning Outcomes: Acquire a foundational understanding of English grammar and its components. Identify and analyze the basic structure of sentences in English. Understand the rules and techniques for forming questions in English. Master the usage of punctuation and capitalization to enhance writing clarity. Improve spelling skills and avoid common spelling errors in English. Recognize and rectify common grammar mistakes made by English learners. Develop strategies to enhance overall English language proficiency and communication. Apply acquired knowledge to create well-structured sentences and written communication. Why buy this Level 2 Diploma in English Grammar? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 2 Diploma in English Grammar you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Diploma in English Grammar does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Level 2 Diploma in English Grammar was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Diploma in English Grammar is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to the Course Introduction to the Course 00:13:00 Module 2: The Basics of Grammar Basics of Grammar 00:16:00 Module 3: The Basics of Sentence The Basics of Sentence 00:11:00 Module 4: Structure of Sentence Structure of Sentence 00:19:00 Module 5: Question Question 00:13:00 Module 6: Punctuation & Capitalisation Punctuation & Capitalisation 00:24:00 Module 7: Spelling Spelling 00:27:00 Module 8: Common Mistakes & Ways to Improve Common Mistakes & Ways to Improve 00:21:00
Overview Learn how to provide a high-standard of office support to managers and senior staff, with the Personal Assistant. This Personal Assistant training course is a complete introduction to the role, covering fundamental office procedures. You will learn advanced organisation skills, professional time management, effective business communication techniques, and meeting management. Improve your career prospects with a recognised qualification and stand out to prospective employers, by learning in-demand office support skills online. Why buy this Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Personal Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Personal Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Personal Assistant Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Personal Assistant 00:20:00 Final Exam Final Exam - Personal Assistant 00:20:00 Assignment Assignment - Personal Assistant 00:00:00