5438 Writing courses in Banbury delivered Online

Give a compliment to your career and take it to the next level. This Raising Awareness on OCD: Strategies and Support bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Raising Awareness on OCD: Strategies and Support bundle will help you stay ahead of the pack. Throughout the Raising Awareness on OCD: Strategies and Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Raising Awareness on OCD: Strategies and Support course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Courses are included in this Raising Awareness on OCD: Strategies and Support Bundle? Course 01: OCD Awareness Course 02: Cognitive behavioural therapy Course 03: Dialectal Behaviour Therapy (DBT) Course 04: Cerebral Palsy Awareness Course 05: Concussion and Brain Injury Awareness Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Mental Health Laws and Awareness - Level 2 Course 08: Biohacking Your Physical and Mental Health Course 09: EFT - Emotional Freedom Technique Course 10: Counselling Course Course 11: Personal Hygiene As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Raising Awareness on OCD: Strategies and Support to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Raising Awareness on OCD: Strategies and Support: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 1: OCD Awareness Module 01: Introduction to Obsessive-Compulsive Disorder What is an Obsessive Compulsive Disorder? Understanding OCD Common Obsessions Compulsions Common Anxiety Disorders Other Disorders Reasons behind OCD Module 02: Signs, Symptoms and Causes of OCD Signs and Symptoms Causes Module 03: Identifying and Treating Specific OCD Symptoms Doubting and Checking Categories of Doubting Steps to Overcome Doubt and Control Checking Treating Shaming Treating Hoarding Revealing Common Superstitions and Rituals Summary Module 04: Treatment for OCD Introduction Cognitive Behavioural Therapy Cognitive Therapy Serotonin Reuptake Inhibitors Herbal Treatments Summary Module 05: Treating Children with OCD OCD in Children What is CBT? Developmental issues in CBT Principles and Strategies of CBT CBT for Children Benefits of Using CBT with Kids and Youth How to Treat a Child with OCD? Summary Module 06: Overcoming OCD Common Types of OCD Distortion Dismissing Unreasonable Doubts Control over Thoughts Assessing and Writing OCD narratives Summary Module 07: Relapse Prevention and Recovery Process of Recovery Returning to Work Effective Relapse Prevention Relationship with Partner Relationship with Children Summary Module 08: Living with OCD Families with OCD How Does OCD Affect Families? Diagnosis of Relatives Coping Up with Family Member's OCD Self-Care Helping Family and Friends Summary Course 2: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 3: Dialectal Behaviour Therapy (DBT) Introduction Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT DBT for Psychological Disorders Effectiveness of DBT Course 4: Cerebral Palsy Awareness Understanding Cerebral Palsy Causes and Symptoms of Cerebral Palsy Epidemiology of Cerebral Palsy Diagnosis of Cerebral Palsy Principles of Treatment Principles of Rehabilitation: Occupational and Physical Therapy Care Planning Typical Child vs Child with Cerebral Palsy Child, Family and Therapist Working as a Team Course 5: Concussion and Brain Injury Awareness Introduction To Brain Injury Concussion Awareness Acquired Brain Injury Sports-related Concussion And Brain Injury Rehabilitation Prevention Course 6: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Course 7: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) Course 8: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Importance Of PURE Air Final Thoughts & Recommendations Course 9: EFT - Emotional Freedom Technique What Is EFT (Emotional Freedom Technique)? EFT and Emotions, The Brain (EFT with the body) EFT Procedure Detailed Instructions of EFT Applying EFT to Physical Issues Treating Children with EFT EFT That Can Improve/ Heal Life & Tips Doing Business with EFT Course 10: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet-Based Therapy Course 11: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Raising Awareness on OCD: Strategies and Support bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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This Functional Skills: IT, CSS & Time Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Essential IT Skills Level 2 Course 02: Fundamentals of CSS Course 03: Office Administration & Skills Diploma Course 04: Time Management Investing in yourself is the smartest investment you can make. This Functional Skills: IT, CSS & Office Administration bundle is your passport to a brighter career future. Don't wait! Enrol today in our Functional Skills: IT, CSS & Office Administration bundle and watch your confidence and opportunities soar. Learning Outcomes of Functional Skills: IT, CSS & Office Administration Gain proficiency in essential IT skills for workplace applications. Master CSS fundamentals for creating visually stunning web designs. Develop comprehensive office administration and management skills. Acquire effective time management strategies for increased productivity. Enhance problem-solving and critical thinking abilities in IT. Understand web development principles and best practices. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Functional Skills: IT Get a free student ID card with Functional Skills: IT Training program (£10 postal charge will be applicable for international delivery) The Functional Skills: IT is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Functional Skills: IT course materials The Functional Skills: IT comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Essential IT Skills Level 2 Module 01: Introduction: A Transforming Technology Module 02: Importance of Information Technology Module 03: Communication and Network Module 04: Future Skills Required in Information Technology Module 05: Technology as a Foundation Skill Area Module 06: Word Processing Software Module 07: Presentation Software Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) Module 10: Storing Database Module 11: Information Technology Project Management Course 02: Fundamentals of CSS Unit 01: CSS In Context Module 01: What Was CSS Originally Intended To Do? Module 02: DEMO: The Most Basic CSS Usage Module 03: Responsive Design Module 04: Chapter Summary Unit 02: Overview Of CSS Module 01: What is CSS? Module 02: Where Can You Find CSS? Module 03: What CSS Can and Can't Do Module 04: Optional Demo - Serving an HTML Application Module 05: How Do we Add CSS to a Website? Unit 03: Styling HTML Elements With CSS Module 01: Why do We Style CSS Elements? Module 02: CSS and Fonts Module 03: DEMO: Styling Text with CSS Module 04: Sizing HTML Elements with CSS Module 05: DEMO: Sizing HTML Elements with CSS Unit 04: Arranging Elements With CSS Module 08: Summary of this Chapter Module 01: Introduction Module 02: Adding Margin with CSS Module 03: Advanced Positioning with CSS Module 04: DEMO: Positioning Elements Absolutely and Relatively Module 05: Positioning HTML Elements with Float Course 03: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 04: Time Management Module 01: Importance And Benefits Of Time Management Module 02: Assess Your Current Work Practice Module 03: Identify The Priorities Module 04: Overcome Procrastination Module 05: Set Your Goals Module 06: Plan The Work And Work The Plan Module 07: Effective Time Management Techniques Module 08: The Art Of Anticipating How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills: IT, CSS & Office Administration bundle. This bundle is ideal for: Office professionals School leavers Job seekers Anyone seeking in-demand skills Requirements You will not need any prior background or expertise to enrol in this Functional Skills: IT, CSS & Office Administration bundle. Career path After completing this Functional Skills: IT, CSS & Office Administration bundle, you are to start your career or begin the next phase of your career. Admin Assistant IT Support Web Developer Project Manager Office Manager Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description How To Write A Screenplay : Outline & Structure A Screenplay It's common for a new screenwriter to attempt to write a movie script without a firm idea of the overall script structure. This is a mistake, born of enthusiasm and a blind belief that the script can be developed as we write. The fact is that a screenplay must have a definite structure, if it is to have any chance at all of being made into a movie. Aristotle's original concept of a 3 Act Story is still valid, but modern screenplay writers have further developed the basic idea into a precise craft. Building on the idea of beats, or scene sequences, a modern script consists of a series of events and turning points which need to be in the right proportions and relationship if the movie script is to be of interest to the money-men in Hollywood. Against conventional wisdom, the movie script pitch letter normally created at the end of the process when the screenplay is ready for submission should be written before even starting to plan a script. How to use this is just one of the gems you will find inside the course. Inside the course 'How To Write A Screenplay' you will learn: How to plan and structure a screenplay for maximum audience appeal How to write and use your movie script pitch letter as a powerful creative tool How to transfer your scene ideas to a visual planning board How to create and use a 'beat' planning tool using FREE online presentation software At the end of the course you will have in your hands a strategy enabling you to effortlessly create viable movie screenplays in the correct format adored by Hollywood, giving you the best chance of success. What Will I Learn? How to write a screenplay How to plan a movie script ready for Hollywood How to use tools to plan and structure a screenwriting project Requirements You should have a good command of basic English Who is the target audience? Anyone who wants to learn how to write a screenplay Anyone who wants to learn how to write a movie script pitch letter Anyone who wants to learn how to plan and structure a screenwriting project How To Write A Screenplay - Introduction How To Write A Screenplay - Introduction FREE 00:07:00 How To Write A Screenplay -The Pitch Letter FREE 00:07:00 How To Write A Screenplay - Movie Script Planning Tools Movie Beats Pages 1 to 55 00:07:00 Movie Beats Pages 55 to 110 00:05:00 How To Write A Screenplay - The Concept Of Beats The Planning Board 00:09:00 Create A Software Planning Board 00:07:00 Completing The Beats 00:07:00 Looper Script Beat Analysis 00:06:00 How To Plan A Screenplay - Conclusion 00:02:00

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Duration 3 Days 18 CPD hours This course is intended for Before taking this course delegates should already be familiar with basic analytics techniques, comfortable with basic data manipulation tools such as spreadsheets and databases and already familiar with at least one programming language Overview This course teaches delegates who are already familiar with analytics techniques and at least one programming language how to effectively use the programming language for three tasks: data manipulation and preparation, statistical analysis and advanced analytics (including predictive modelling and segmentation). Mastery of these techniques will allow delegates to immediately add value in their work place by extracting valuable insight from company data to allow better, data-driven decisions. Outcomes: After completing the course, delegates will be capable of writing production-ready R code to perform advanced analytics tasks enabling their organisations make better, data-driven decisions. Becoming a world class data analytics practitioner requires mastery of the most sophisticated data analytics tools. These programming languages are some of the most powerful and flexible tools in the data analytics toolkit. Topic 1 Intro to our chosen language Topic 2 Basic programming conventions Topic 3 Data structures Topic 4 Accessing data Topic 5 Descriptive statistics Topic 6 Data visualisation Topic 7 Statistical analysis Topic 8 Advanced data manipulation Topic 9 Advanced analytics ? predictive modelling Topic 10 Advanced analytics ? segmentation

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about screenwriting Understand the core competencies and principles of screenwriting Explore the various areas of screenwriting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert screenwriter Screenwriter Course for Film Screenwriting Masterclass Online Master the skills you need to propel your career forward in screenwriting. This course will equip you with the essential knowledge and skillset that will make you a confident screenwriter and take your career to the next level. This comprehensive screenwriter course for film screenwriting masterclass online is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this film screenwriting masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective screenwriting practice and equip you with the essential skills, confidence and competence to assist you in the screenwriting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in screenwriting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for screenwriter or for people who are aspiring to specialise in screenwriting. Enrol in this screenwriter course for film screenwriting masterclass online today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive screenwriter course for film screenwriting masterclass online is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this screenwriting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This film screenwriter course for film screenwriting masterclass online has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This screenwriter course for film screenwriting masterclass online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This screenwriter course for film screenwriting masterclass online will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum How To Write A Screenplay Outline - Introduction How To Write A Screenplay Outline - Introduction 00:07:00 How To Write A Screenplay -The Pitch Letter 00:06:00 How To Outline A Screenplay - The Concept Of Beats How To Write A Screenplay - Movie Beats Pages 1 to 55 00:07:00 How To Write A Screenplay - Movie Beats Pages 55 to 110 00:05:00 Screenplay Outline |Template - Movie Script Planning Tools How To Write A Screenplay Outline - Visual Planning Tool - The Corkboard 00:08:00 How To Write A Screenplay - Create A Software Movie Beat Planning Tool 00:07:00 How To Write A Screenplay - Completing The Software Planning Tool 00:07:00 How To Write A Screenplay - Movie Script Beat Analysis - Looper 00:05:00 How To Write A Screenplay - Conclusion 00:02:00 Assessment Assessment - Film Screenwriting Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)