Overview of Office Admin & Receptionist Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment. Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism! This Office Admin & Receptionist Course will help you to learn: Demonstrate effective communication and customer service skills required of a receptionist. Manage schedules and bookings and arrange travel and events. Follow best practices for phone, mail, filing, and other administrative duties. Represent the company and assist management professionally. Implement time management and organisational strategies effectively. Implement time management and organisational strategies effectively. Apply business writing principles through correspondence and other documents. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Office Admin & Receptionist course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments. School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level. Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed. Requirements You don’t need any educational qualification or experience to enrol in the Office Admin & Receptionist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Receptionist - £18K to £22K per year. Administrative Assistant - £20K to £28K per year. Executive Assistant - £25K to £40K per year. Office Manager - £28K to £45K per year. Personal Assistant - £30K to £50K per year.
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Course Description Freelance writing is the practice of writing for money, in its simplest state. Freelance writers produce whatever written text is needed by their clientele, generally at home in their own office, for money. If you want to be freelance writer or want to get the success keys, you are welcome to join Freelance Writing Course. You will gain the skills necessary to thrive in the freelance writing world. Learn the secret self-promotion tactics of a seasoned freelancer quickly. Feel motivated and full of self-belief in a new home based career. You will learn everything you need to know about magazine article and travel writing, ghost writing, genre fiction writing, nonfiction book writing, children's book writing, to effective copy writing, and much more. What's In the Course? Discover why I am the right teacher for you. Indeed, I may be the ONLY writing teacher out there who has actually made a good living from writing. Most teachers either live in dusty classrooms teaching theory, or are so called 'gurus' who have no real world experience and yet spout even more theory from behind a blog or a flashy website. Not me, I'm the real deal. I've been making a living from freelance writing for over 25 years, online and offline - so I know how it's done, how it works, and how to make a shed-load of money doing it. Let me show you the best attributes to develop to make your new career a certainty. Talk to me about your problems within the course and let me help you gain the right mindset, attitude, and motivation. I'll be candid and assist you as much as is humanly possible. Plus, I'll be upfront about the money you can make, which is sometimes a lot more than you'd think! The key to making freelance writing work is to create multiple streams of income, so that you're getting a constant flow of money coming in from all kinds of writing work: magazine articles, travel writing, ghosting writing, editing jobs, writing fiction and nonfiction, getting published by the trade AND/OR self publishing certain things. The trick is to diversify and not rely totally on just one form of income. I'll explain fully how that is done effectively at the beginning of the course. Many new writers don't fully appreciate how to run a lucrative business. Basically writing for a living is a business too - and you need to approach it like one. In one crucial set of videos I explain how to plan and strategize your success and use priorities and measurement of your activities to maximize your earning potential. Plus tips on how to reduce your taxes and properly manage your finances. Writing success is about managing your activities - daily - and responding to feedback. My course ensures you don't get caught in a rut and that you respond quickly to the demands that writing for a living will engender. Included are downloadable activity sheets that will help you identify the best paying jobs. More than any other freelance business, you are a product of your own destiny when it comes to writing. You decide on what you want. You decide what you want to do with your time. You are the master of your universe - and you reap the rewards of true independence. During the course I explain how your mindset is your best friend, your best asset, and your key to true success. It's what is in your heart that matters - and I explain why. After this master class in self management I then go on introduce the concept of Practical Cash Creation. This detailed module explains the reality of writing for a living and what it means, how it can impact your life and those around you, how making money changes your life - and your partner's - all for the good. There are more downloadable income to activity schedules and spreadsheets in these modules to help you chart your progress and track your journey to success. Finally we reach the actual meat and potatoes of the course - actual money making activities explained in detail: how actual cash is generated from a myriad of sources. The information in these videos will literally blow you away. Never in one place have so many secrets been laid bare, especially about an industry normally shrouded in secrecy. Now it's no longer necessary for you to learn the hard way - all by yourself and over a long period of time (years!) because I have done all that FOR YOU. All the information you need is here. All the right tips and tactics that work are ALL HERE. Just for you. Writing for Magazines is traditionally seen as the freelancers main income source and the subject receives its full attention from me. The fact is, magazine articles may only make up a small part of your overall income but everything you learn about pitching for work will help sharpen your freelance writing skills. In this series of lectures I help you with Sample Query letters, assistance choosing topics that can't fail to have an editor salivating and a market listing to die for. Non Fiction Writing is covered in a series of SEVEN videos that show you how to construct sure-fire submissions to publishers on all kinds of books: science, fashion, history, whatever you like. You see the thing is that you don't have to write entire books to get paid to write them. Better to pitch nonfiction ideas to publishers FIRST and then let them commission you to write them. This is how true professionals work - and I show you the exact method by which you can compete and win with ease. Again I include an up to the minute listing of nonfiction publishers who are desperate for new book ideas from you. Writing Genre Fiction for big money is the dream of almost all new authors. But how is this achieved? Look no further. Over EIGHT info packed videos and FOUR full-length e-books, I explain how to write effective romance, thrillers, fantasy, horror, science fiction and cross-genre fiction for the modern marketplace, whether you're targeting traditional publishers or you want to self publish on Amazon. This module alone is worth far more than the super low price I'm asking for this extraordinary course. You won't believe what you get! Writing for Children is another favorite choice among new authors who sense there is much money to be made from spinning short tales for kids. It is true that the children's market is huge and lucrative but, do you really have what it takes to be a winner in this field? This special SEVEN part lecture series will put you on the right track. Compiled with the help of a multi-published children's author, this section alone is super valuable to any writer's career. Includes great instruction on technique and comprehensive market listing of children's book publishers Writing for the Corporate World has always been a great fallback for me. If ever there's a market that's always hungry, it's the business world. But many people misunderstand how most companies go about attracting freelance writers... because mostly they don't. We writers often have to make the first move. This section gives you the foolproof strategy I have always used to get business work. It's quick, easy, and costs nothing - but the pay is out of this world! Learn the one trick I present in this eye-popping SIX part section and you'll always be wealthy! Travel Writing - the dream ticket. What could be more exotic and glamorous? Writing travel articles is a bit like being James Bond without the gun! But what do travel magazines really want? What do travel book publishers need? In this wonderful new section I give you the facts. Everything you need to know about writing compelling articles, plus advice on how to get holiday gigs, and how best to do research on location and take photos that will become your way into the big time! Includes a complete list of travel writing publishers and high paying magazine markets. Becoming a Ghost Writer is about getting it all: money without the hassle of being a touring author. Honestly, if you're looking for sure-fire income, there is never a shortage of people looking for ghost writers. And it's incredibly well paid. Your biggest hurdle is finding the right kind of clients, by which I mean the PAYING ones. Only one in ten ghost writing clients want to pay you - even though they will lie and tell you they'll pay you later, which they often won't. This section is all about using business skills to attract paying clients, how to construct ghost writing contracts and how to do a great job quickly AND get paid UPFRONT. Getting Rich as a Copywriter is an ambition like no other. As we speak it is possible to spend up to $2000 on a copywriting course ALONE. But here, within Secrets of a Freelance Writer, over EIGHT packed lectures, you get every piece of information on copywriting you'll ever need. Don't waste your money on hack copywriters who have to sell their overpriced courses to make their mortgage payments. Find out everything you need to know from me, a freelancer - and a nice guy - who has used advanced copywriting skills to build a million dollar empire over the last decade and a half. Get in the know - and quickly! Self Publishing Online is now a necessary skill for all new writers. You simply can't survive as a credible author these days without having an online presence and a means by which to sell you own books. Many traditional authors are making the switch to digital author simply because the royalties publishers pay are too low. Amazon pays 70% to 90%. Traditional publisher pay 10%. It's easy to see why the majority of new authors now CHOOSE self publishing over the long and often disappointing slog of getting an agent then a literary deal where you'll end up barely able to pay the rent and bills. Learn how to self publish online like a professional and watch the money come rolling in! What are you waiting for? Offline Self-Publishing too is still a valid way of making cash quickly - if you know how to do it properly. There are many pitfalls to vanity publishing and you don't want to do that. But if you're a teacher, a coach, or a speaker then publishing your own book in a limited POD run to can be earning money you would normally be leaving on the table. In this four part section, let me show you the best advice for self publishing offline in this digital age. Includes downloadable resources. Grants and Funding for Writers. Did you know there are individuals, government departments, and corporations who regularly give money to authors, writers and poets? Getting grants and funding can be a useful tool to helping your bank balance and your kudos rating but many artists struggle over where and how to begin with this minefield of possibilities. This special section takes the mystery out of getting grants and applying for art funding. Helping Other Writers is one major key to getting wealthy as an author. As the number of wordsmiths taking themselves seriously these days, the larger the market grows for people who need help, help only YOU can give. You may not have considered this as a market before. You may not have thought yourself good enough. No matter. This unique look at cash creation shows you, over TEN fact filled lectures exactly how to make a great living simply helping other writers to succeed. And it's easy to attract the work and keep getting gigs for as long as you like! Self Promotion is necessary but need not be hard. Many writers don't want to promote themselves and then are overwhelmed by all the possibilities, many of which are a waste of time. Let me show you the best ways to promote yourself - the ones that work - so you can save time and get on with what really matters: the writing. Over this extraordinary FIVE part section - the likes of which you've never seen - I'll give you the lowdown on promotion tactics that make money and make sure you benefit from your new career. In the Conclusion, we look at maintaining a freelance career, which is all about combining self belief and proper business practice with writing. The fact is you don't need to be the best writer in the world to make a living as an author, a copywriter, a ghost writer or even a magazine article writer. Your enthusiasm and your dedication will take you a lot further than your talent. Freelance Writing is a dream job where you are rich, independent and FREE. Come join me. Let me show you how it's done! As well as giving all the information about writing for a living you could ever need, this unique course presents a step-by-step, motivational program for personal writing success, whatever your level of expertise. All you need is your enthusiasm and a willingness to learn and you will begin a new life of independence and freedom within days of taking this fun and insightful study aid. GO FOR IT! Join me now. Introduction to Freelance Writing Am I The Right Teacher For You? You Betcha! FREE 00:01:00 What You Need To Succeed FREE 00:02:00 Your Key is Your Attitude FREE 00:02:00 How Much Money Are We Talking Here? FREE 00:01:00 Creating Multiple Streams of Income The Main Point of This Course 00:02:00 Strategy and Measurement 00:02:00 Setting Your Priorities 00:02:00 Mindset of the Freelancer Mindset 00:02:00 Heart of Gold, Pot of Gold 00:02:00 Acquiring The Very Best Attitude 00:02:00 Practical Cash Creation Practical Cash Creation 00:01:00 The Reality of Writing for a Living 00:02:00 Activity To Income Schedule 00:00:00 Your Daily Writing Activities 00:00:00 Tracking Your income Tracking Your Income ONE 00:02:00 Tracking Your Income TWO 00:01:00 Income Tracking Sheet 00:00:00 Freelancer Spreadsheet Template 00:00:00 Writing For Magazines Writing For Magazines 00:02:00 Choosing Topics For Magazine Articles 00:01:00 Markets for Nonfiction Articles 00:00:00 Sample Magazine Query Letter 00:00:00 Writing Non Fiction For Publication and Sale Writing Non Fiction for Profit ONE 00:02:00 Writing Non Fiction For Profit TWO 00:02:00 Writing Non Fiction For Profit THREE 00:01:00 Writing Non Fiction For Profit FOUR 00:02:00 Writing Non Fiction For Profit FIVE 00:02:00 Writing Non Fiction For Profit SIX 00:02:00 Writing Non Fiction For Profit SEVEN 00:02:00 Writing Genre Fiction For Money and Kudos Introduction to Writing Genre Fiction 00:02:00 Writing Genre Fiction TWO 00:02:00 Writing Genre Fiction THREE - Romance 00:03:00 Writing Genre Fiction FOUR - Thrillers 00:01:00 Writing Genre Fiction FIVE - Science Fiction 00:01:00 Writing Genre Fiction SIX - Horror 00:02:00 Writing Genre Fiction SEVEN - Fantasy 00:01:00 Writing Genre Fiction EIGHT - Cross Genre 00:01:00 Writing For Children Writing for Children ONE 00:01:00 Writing for Children TWO 00:02:00 Writing for Children THREE 00:02:00 Writing for Children FOUR 00:02:00 Writing for Children FIVE 00:02:00 Writing for Children SIX 00:02:00 Writing for Children SEVEN 00:02:00 Marketing Listing of Children Book Publishers 00:00:00 Writing for Corporate Companies Writing for Business ONE 00:01:00 Writing for Business TWO 00:02:00 Writing for Business THREE 00:02:00 Writing for Business FOUR 00:02:00 Writing for Business FIVE 00:02:00 Writing for Business SIX 00:02:00 Travel Writing Travel Writing ONE 00:02:00 Travel Writing TWO 00:02:00 Travel Writing THREE 00:02:00 Travel Writing FOUR 00:02:00 Travel Writing FIVE 00:01:00 Travel Writing SIX 00:01:00 Travel Writing Publishers 00:00:00 Ghost Writing Ghost Writing ONE 00:02:00 Ghost Writing TWO 00:02:00 Ghost Writing THREE 00:02:00 Ghost Writing FOUR 00:01:00 Ghost Writing FIVE 00:02:00 Ghost Writing Resources 00:00:00 The Art of Writing Ad Copy The Art of Writing Copy ONE 00:02:00 The Art of Writing Copy TWO 00:02:00 The Art of Writing Copy THREE 00:02:00 The Art of Writing Copy FOUR 00:02:00 The Art of Writing Copy FIVE 00:02:00 The Art of Writing Copy SIX 00:02:00 The Art of Writing Copy SEVEN 00:02:00 The Art of Writing Copy EIGHT 00:02:00 Self Publishing Online Self Publishing Online ONE 00:02:00 Self Publishing Online TWO 00:02:00 Self Publishing Online THREE 00:01:00 Self Publishing Online FOUR 00:02:00 Self Publishing Online FIVE 00:02:00 Self Publishing Online SIX 00:02:00 Self Publishing Online SEVEN 00:01:00 Self Publishing Offline Offline Publishing Advice ONE 00:02:00 Offline Publishing Advice TWO 00:02:00 Offline Publishing Advice THREE 00:02:00 Offline Publishing Advice FOUR 00:02:00 Offline Publishing Resources 00:00:00 Grants and Funding for Writers Grants and Funding ONE 00:02:00 Grants and Funding TWO 00:01:00 Grants and Funding THREE 00:02:00 Grants Currently Available to Writers 00:00:00 Getting Wealthy by Helping Other Writers Helping Other Writers ONE 00:01:00 Helping Other Writers TWO 00:02:00 Helping Other Writers THREE 00:02:00 Helping Other Writers FOUR 00:02:00 Helping Other Writers FIVE 00:02:00 Helping Other Writers Six 00:01:00 Helping Other Writers SEVEN 00:01:00 Helping Other Writers EIGHT 00:02:00 Helping Other Writers NINE 00:01:00 Helping Other Writers TEN 00:00:00 Self Promotion Self Promotion Advice ONE 00:02:00 Self Promotion Advice TWO 00:01:00 Self Promotion Advice THREE 00:02:00 Self Promotion Advice FOUR 00:01:00 Self Promotion Advice FIVE 00:02:00 Self Belief and Your Career The End of the Course 00:01:00 Self Publishing - AGAIN 00:02:00 Maintaining a Freelance Career 00:02:00 Self Belief 00:02:00 Useful Websites for Self Publishing 00:00:00
Duration 1 Days 6 CPD hours Writing is a key method of communication for most people, and it?s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. 1 - Getting Started Workshop Objectives Pre-Assignment Review 2 - Working with Words Spelling Grammar Creating a Cheat Sheet 3 - Constructing Sentences Parts of a Sentence Punctuation Types of Sentences 4 - Creating Paragraphs The Basic Parts Organization Methods 5 - Writing Meeting Agendas The Basic Structure Choosing a Format Writing the Agenda 6 - Writing E-mails Addressing Your Message Grammar and Acronyms 7 - Writing Business Letters The Basic Structure Choosing a Format Writing the Letter 8 - Writing Proposals The Basic Structure Choosing a Format Writing the Proposal 9 - Writing Reports The Basic Structure Choosing a Format Writing the Report 10 - Other Types of Documents Requests for Proposals Projections Executive Summaries Business Cases 11 - Proofreading and Finishing A Proofreading Primer How Peer Review Can Help Printing and Publishing 12 - Wrapping Up Words from the Wise Additional course details: Nexus Humans Business Writing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Writing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Report Writing: Report Writing Course Online Unlock the Power of Report Writing: Report Writing Course: Enrol Now! It is important to understand how to write reports and proposals that get read. We write reports in a variety of formats and for a variety of purposes. Report Writing: Report Writing Course is a skill that will come in handy whether you need to report on a product analysis, inventory, feasibility studies, or something else. Having a method for preparing these documents will allow you to complete the task as efficiently as possible. This Report Writing: Report Writing Course will build on a strong foundation of writing skills in order to present information in formal, informal, and proposal formats. Throughout this Report Writing: Report Writing Course, you will learn goal settings, interpersonal skills, knowledge management, communication strategies, business writing, collaborative business writing, proposal writing and critical thinking. This Report Writing: Report Writing Course also covers principles for effective report writing, desktop publishing, layout and design, typography, illustrations and much more. Main Course: Level 5 Report Writing 3 Free Courses are including with this Report Writing: Level 5 Report Writing Course. Special Offers of this Report Writing: Report Writing Course This Report Writing: Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing: Report Writing Course Free Assessment to this Report Writing: Report Writing Course Unlimited retake option is available to this Report Writing: Report Writing Course Get FREE Tutor Support to this Report Writing: Report Writing Course [ Note: Free PDF certificate as soon as completing the Report Writing: Report Writing Course] Report Writing: Report Writing Course Online This Report Writing: Report Writing Course consists of 11 modules. Course Curriculum of Report Writing: Report Writing Training Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving The Presentation of Your Report Module 08: Developing Research Skills for Report Writing Module 09: Developing Creativity & Innovation for Report Writing Module 10: Develop Critical Thinking Skills for Report Writing Module 11: Interpersonal Skill Development for Report Writing Assessment Method of Report Writing: Report Writing Course After completing Report Writing: Report Writing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Report Writing: Report Writing Course After completing the Report Writing: Report Writing Course, you can instantly download your certificate for FREE. Who is this course for? Report Writing: Report Writing Course Online This Report Writing: Report Writing Course is ideal for everyone. Requirements Report Writing: Report Writing Course Online To enrol in this Report Writing: Report Writing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Report Writing: Report Writing Course. Be energetic and self-motivated to complete our Report Writing: Report Writing Course. Basic computer Skill is required to complete our Report Writing: Report Writing Course. If you want to enrol in our Report Writing: Report Writing Course, you must be at least 15 years old. Career path Report Writing: Report Writing Course Online After completing this Report Writing: Report Writing Course Online your professional life will change significantly.
Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Writing Clear Business Communication This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Duration 1 Days 6 CPD hours This course is intended for This course is intended for working professionals in various job roles, both native and non-native English speakers, who use formal and informal written communications in the course of business, and who seek to improve their grammar usage. Overview Upon successful completion of this course, students will be able to: ?Examine nouns, pronouns, and verbs. ?Identify adjectives and adverbs. ?Identify prepositions, conjunctions, and interjections. ?Identify some important rules of grammar and some commonly made grammatical errors. ?Identify grammar rules regarding correct punctuation. ?Identify problematic sentence fragments, run-ons, and comma splices, as well as effective methods of rewriting sentences so that they are clear and complete. ?Identify methods for improving word choices. ?Identify methods for building effective sentences. ?Identify methods for editing text effectively. You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional life. You need to state your ideas clearly and concisely in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Improving your grammar will help you deliver polished and professional written communications. Correct grammar and a refined, concise writing style can help you clearly express your ideas to others, streamline the directions and instructions that you deliver, and create impressive presentations and reports. 1 - Identifying Nouns, Pronouns, and Verbs Identify Parts of Speech Identify Nouns Identify Pronouns Identify Verbs 2 - Identifying Adjectives and Adverbs Use Adjectives Use Adverbs 3 - Identifying Prepositions, Conjunctions, and Interjections Use Prepositions Use Conjunctions Use Interjections 4 - Identifying Rules Monitor Sentence Structure Monitor Modifiers Avoid Common Errors 5 - Identifying Correct Punctuation Use Parentheses Correctly Use Commas, Semicolons, Colons, Em Dashes, and Quotation Marks Correctly Use Numbers, Symbols, and Capitalization Correctly 6 - Identifying Sentence Fragments, Run-ons, and Comma Splices Identify and Resolve Sentence Fragments Identify Run-ons, Comma Splices, and Solutions 7 - Improving Word Choices Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms 8 - Building Effective Sentences Write with Purpose Consider the Audience Consider the Context 9 - Editing Effectively Use Correct Spelling Check Your Work