Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Administrative Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Administrative Management Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Administrative Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Administrative Management Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Administrative Management ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Administrative Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Administrative Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Administrative Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Administrative Management was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Administrative Management is a great way for you to gain multiple skills from the comfort of your home. Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Time Management 00:37:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:29:00 Mock Exam Final Exam
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin Support Assistant Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin Support Assistant Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin Support Assistant Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin Support Assistant Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin Support Assistant ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin Support Assistant course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin Support Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin Support Assistant was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin Support Assistant is a great way for you to gain multiple skills from the comfort of your home. Admin Support Assistant Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Final Exam
Overview Paint pictures with words and captivate the minds and hearts of the readers with our extraordinary writing with the help of our Screen Writing Masterclass. The course aims to teach you the magic spell for writing brilliant stories. In this course, you will get the opportunity to get introduced to the core principles and elements of screenwriting. The engaging modules will teach you how to structure your store and develop memorable characters. The course will also demonstrate the strategies of writing in different formats and mediums. You will also learn the process of editing, reviewing, and polishing your story. Along with effective writing skills, our course will also cover lessons on screenwriting business. So, if you are ready to learn valuable skills that will help you express your talents, enrol today! Course Preview Learning Outcomes Familiarise yourself with the key elements of screenwriting Know how to structure your story effectively Develop the ability to create intersecting characters and character arcs Build the expertise required for writing in different formats and mediums Improve the ability to edit and review your screenplay Master the key strategies for building a successful screenwriting business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Screenwriting Editing Screenwriting Business Who Should Take this Screenwriting Masterclass Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Screenwriting Masterclass is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Screenwriting Masterclass course will equip you with effective skills and abilities and help you explore career paths such as Screenwriter Editor Film Director Module 01: Introduction to Screenwriting Introduction to Screenwriting 00:21:00 Module 02: Story Development and Structure Story Development and Structure 00:27:00 Module 03: Building Blocks of a Screenplay Building Blocks of a Screenplay 00:27:00 Module 04: The Screenwriting Process The Screenwriting Process 00:17:00 Module 05: Adapting Source Material and Research Adapting Source Material and Research 00:20:00 Module 06: Writing for Different Mediums and Formats Writing for Different Mediums and Formats 00:24:00 Module 07: Editing, Refining and Rewriting Editing, Refining and Rewriting 00:22:00 Module 08: The Business of Screenwriting The Business of Screenwriting 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Learn the fundamentals of business administration, with step-by-step guidance on how to start your own business from scratch! The Office Administration and Communication Training is ideal for anyone looking to gain the practical knowledge to start their own business or excel in a business environment. Ideal for managers and those in senior-level positions, you will learn the essentials of business ethics and how to thrive in any business setting. Develop a set of transferable skills that can be applied to a wide range of roles and use this qualification as a stepping stone to becoming a successful entrepreneur! Why buy this Office Administration and Communication Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Communication Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration and Communication Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Office Administration and Communication Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration and Communication Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Administration and Communication Training Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Mock Exam Mock Exam - Office Administration and Communication Training 00:20:00 Final Exam Final Exam - Office Administration and Communication Training 00:20:00
Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about writing Understand the core competencies and principles of writing Explore the various areas of writing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert writer Writing Courses Online Mega Bundle Are you interested to begin your writing career or want to gain more advanced skills in writing? Then this writing course will help you get one step closer to your professional aspirations and develop your skills and knowledge in writing for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective writing practice and equip you with the essential skills, confidence and competence to assist you in the writing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in writing. Fiction Writing Masterclass Creative Writing Masterclass Freelance Writing Masterclass Novel Writing Masterclass Movie Script Writing Masterclass Film Screenwriting Masterclass Short Story Writing Course Freelance Writing Course Children's Book Writing Gain writing skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in writing. Equip yourself with the essential knowledge and skillset that make you a confident writer and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for writing professionals who are aspiring to specialise in writing. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive writing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this writing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This writing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This writing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This writing course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Fiction Writing Masterclass Creative Writing Masterclass Freelance Writing Masterclass Novel Writing Masterclass Movie Script Writing Masterclass Film Screenwriting Masterclass Short Story Writing Course Freelance Writing Course Children's Book Writing Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Are you looking to enhance your Report Writing skills? If yes, then you have come to the right place. Our comprehensive course on Retail Merchandiser will assist you in producing the best possible outcome by mastering the Retail Merchandiser skills. The Retail Merchandiser course is for those who want to be successful. In the Retail Merchandiser course, you will learn the essential knowledge needed to become well versed in Retail Merchandiser. Our Retail Merchandiser course starts with the basics of Retail Merchandiser and gradually progresses towards advanced topics. Therefore, each lesson of this Retail Merchandiser course is intuitive and easy to understand. Why would you choose the Retail Merchandiser course from Compliance Central: Lifetime access to Retail Merchandiser course materials Full tutor support is available from Monday to Friday with the Retail Merchandiser course Learn Retail Merchandiser skills at your own pace from the comfort of your home Gain a complete understanding of Retail Merchandiser course Accessible, informative Retail Merchandiser learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Retail Merchandiser Study Retail Merchandiser in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Retail Merchandiser Course Retail Merchandiser Curriculum Breakdown of the Retail Merchandiser Course Course Outline: Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Benefits of Risk Management Module 04: Enterprise Risk Management Module 05: Risk Management Process Module 06: Risk Analysis & Assessment Module 07: The Risk Evaluation Process Module 08: Managing Financial Risks Module 09: The Fundamentals of Operational Risk Management Module 10: Managing Technology Risks Module 11: Managing Legal & Political Risk Module 12: Environmental Risk Assessment Module 13: Risk Assessment at Workplace Module 14: Market & Social Risk Assessment Module 15: Preparing Risk Management Plan Step by Step CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Merchandiser course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Retail Merchandiser. It is also great for professionals who are already working in Retail Merchandiser and want to get promoted at work. Requirements To enrol in this Retail Merchandiser course, all you need is a basic understanding of the English Language and an internet connection. Career path Risk Analyst: £30,000 to £60,000 per year Compliance Officer: £35,000 to £65,000 per year Internal Auditor: £40,000 to £70,000 per year Business Continuity Manager: £45,000 to £80,000 per year Risk Manager: £50,000 to £90,000 per year Information Security Manager: £55,000 to £100,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Unlock your potential in business writing with a focus on stock analysis articles. Learn to research, write, and present compelling business articles that not only inform but also command attention. This course is your step-by-step guide to mastering the art of persuasive and insightful business writing.
Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Administration and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Administration bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Administration course that will enhance your skills and prepare you for the competitive job market. Also, our Administration experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00