1807 Wrap courses in Cardiff delivered Online

Description: Time management is the ability to know how to plan your time and how to utilise it well. Knowing about time management is very important to everyone, especially to professionals. This course in time management is specifically designed for sales entrepreneurs who want to know how to manage their time well. Learning about time management is essential to avoid wasting time for unnecessary things. You can learn and improve your time management skills through this course and become the best time manager and sales entrepreneur at the same time. Who is the course for? Entrepreneurs who are interested in learning about time management. People who have an interest in knowing how time management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Course would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Sales Entrepreneur Top Executive. Time Management 1: Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Time Management 2: Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Accredited Time Management Skills Training 00:30:00 Final Exam Final Exam- Accredited Time Management Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you are already able to create, edit, and print word 2016 documents, then this next level is designed for you. In this Microsoft Office 2016 Word Intermediate - Complete Video Course you will learn advanced formatting, how to use word 2016's advanced editing tools, work with image, including placing and sizing images, wrapping text around images, and using borders and effects, how to adjust page orientation and layout, work with columns, work with page and section breaks, document views, using the navigation pane, and viewing multiple windows, and more. You can join this course, if you have basic skills and knowledge with Microsoft Word 2016 and want to take another step forward or want to learn the topics covered in this course in the 2016 interface. So, don't be late, come and join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Organizing Content Using Tables and Charts Sort Table Data FREE 00:07:00 Control Cell Layout 00:08:00 Perform Calculations in a Table 00:10:00 Create a Chart 00:11:00 Add an Excel Table to a Word Document 00:05:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:07:00 Apply Document Themes 00:09:00 Inserting Content Using Quick Parts Insert Building Blocks 00:10:00 Create and Modify Building Blocks 00:07:00 Insert Fields Using Quick Parts 00:10:00 Using Templates to Automate Document Formatting Create a Document Using a Template 00:09:00 Create a Template 00:10:00 Manage Templates with the Template Organizer 00:05:00 Controlling the Flow of a Document Control Paragraph Flow 00:07:00 Insert Section Breaks 00:04:00 Insert Columns 00:05:00 Link Text Boxes to Control Text Flow 00:09:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:05:00 Insert an Index 00:09:00 Insert a Table of Contents 00:06:00 Insert an Ancillary Table 00:10:00 Manage Outlines 00:06:00 Create a Master Document 00:09:00 Using Mail Merge to Create Letters, Envelopes, and Labels The Mail Merge Feature 00:23:00 Merge Envelopes and Labels 00:08:00 Mock Exam Mock Exam- Microsoft Office 2016 Word Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Word Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know what business ethics are? Want to learn how to have a good business reputation? Want to learn the details about business ethics? Want to find out how to apply them in your business? If yes, then this is the ideal course for you, enroll now and get the required knowledge of this course. Description: Every companies reputation is determined by its ethics. For a long term success maintaining good values is essential. Developing good ethics might be time-consuming, but by doing so you will help your business to improve in a unexpectable manner, and it will also change lives. Ethical obligations should be applied to employees, shareholders and investors and a list of other individuals related to the company. In this course you will learn about how can you deal equally with working in the enterprise at different posts, how can you provide their basic rights and how to handle conflict social responsibilities. Running an ethical organization or business has many rewards. Through this course, you will learn about the benefits of managing ethics within your business in details and reasons behind them. Implementing ethics at workplace might be difficult at first but and the end of the day, your business will be the one benefiting from it. In this course, you will learn about the different methods that will make it easier for you to implement ethics within the workplace. Organizations are legally bound to give a protected workplace to the majority of their employees as the primary concern of any employer is to have a safe working place, where there is no gender, religion, age and nationality discrimination and much more. In this course, you will also learn about how to keep your workplace safe for all the employees by issuing anti-harassment policies and also how to provide harassment training. You will learn much more through this course with our expert and well-experienced tutors. Who is the course for? Employees. Business owners. Individuals who have an interest in learning about business ethics. Individuals who desire to get acquainted with the ethical aspects of running a business. Managers. Corporate Trainers. Organizational Leaders. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Business Ethics is a useful qualification to possess, and would be beneficial for the following professionals: Business manager. Business consultant. Director, Ethics, and Compliance. Business operation and analyst. Strategy analyst, business strategy. Business Ethics Course Module One- Getting Started 00:30:00 Module Two - What is Ethics 01:00:00 Module Three - Implementing Ethics in the Workplace 00:30:00 Module Four- Employer/Employee Rights 00:30:00 Module Five- Business & Social Responsibilities 00:15:00 Module Six- Ethical Decisions 00:30:00 Module Seven Whistle Blowing 00:30:00 Module Eight Managerial Ethics 00:30:00 Module Nine Unethical Behavior 00:30:00 Module Ten - Ethics in Business (I) 01:00:00 Module Eleven Ethics in Business (II) 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Business Ethics Course 00:20:00 Final Exam Final Exam- Business Ethics Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you ever wanted to dive into cake frosting arts? Or might be you are a student or a baking professional who needs access to high quality recopies and techniques? New or old to the art of the frosting journey, this course is designed for you. Join us today! Description: The frosting is not just for taste, as well as a method for expressing your inner creativity. Every decoration should be extraordinary and should signify the importance of a specific occasion. Professional bakers utilize icing to upgrade their creation as well as to represent it. Decorating a cake requires various means. Indeed, depending upon the level of expertise of the cook, it can be an incredibly long process. This guide offers information on different procedures, and additionally unique strategies that can be utilized to accomplish similar outcomes for those desire to explore different techniques. By the end of this course, Students will be able to recognize the ingredients utilized as a part of planning different sorts of icings or piping media, Create sugar paste - rolling, cutting, drying, forming. They will also learn how to pipe distinctive flowers utilizing royal icing and deliver a sugar plaque with surge work outline or appropriate for a cake decoration. Last but not the least Watch security and sound hygiene standards applied to cake design. Who is the course for? Home Cooks Professional baking Chefs Hotel Training Part Time Cooks Students interested in baking and frosting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Cake Frosting course prepares graduates for employment as baking and frosting professionals in a variety of food service settings- Restaurants Hotels Resorts Catering businesses Independent bakeries/pastry shops Wholesale/retail markets High-volume bakeries Graduates should qualify for entry-level positions- Pastry/bakery assistant Area baking chef Assistant cooking chef With experience, advancement opportunities may include- Pastry chef Cake designer Bakery manager. Diploma in Cake Frosting Frosting Perfection: Insider's Guide 00:15:00 Frosting For Beginners 00:15:00 ICING THE CAKE 00:15:00 My Personal Favorites 00:15:00 Layer Cake Decoration 00:30:00 Frosting Recipe Collection 00:30:00 Cake Decoration: Writing 00:15:00 Advanced Frosting Techniques 00:30:00 Frosting Recipes: Advanced Collection 00:30:00 Cutting And Wrapping The Board 00:15:00 Working With Marzipan 00:15:00 Working With Ganache 00:30:00 Gum Paste 101 00:30:00 Figure Piping 00:15:00 Private Swipe File Of Classic Recipes 00:30:00 Conclusion: Final Words 00:15:00 Mock Exam Mock Exam-Diploma in Cake Frosting 00:20:00 Final Exam Final Exam-Diploma in Cake Frosting 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

This course will provide you with the necessary skills, knowledge and information about anger management whether you wish to manage your own anger issues or someone else's? Are you someone who helps people with their anger issues and concerns? If you want to improve your coaching skills especially with anger management, then this course is meant for you. Description: Anger Management is essential as anger issues can affect anyone's life and career. If you are someone who helps people with their anger issues, then you will need to be learning more about anger management and this advanced course has been designed for you. You will understand the dynamics regarding anger cycle. Learn about the common anger myths and understand the helpful and unhelpful ways of dealing with anger. Through this course, you will know the techniques in controlling anger that will help your clients with their anger issues. You will also learn the best perspective of anger management and practice it in this course. This course will provide you with the necessary skills, knowledge and information about anger management whether you wish to manage your own anger issues or someone else's?  Who is the course for? Professionals like who help people with their anger issues. People who have an open mind to know about anger management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Anger Management is a useful qualification to possess, and would be beneficial for the following careers: Consultant Counsellor Life Coach Mental Health Instructor Mentor Therapist. Introduction to Anger Management What is Anger? 00:15:00 Costs and Pay-Offs 00:15:00 The Anger Process 00:30:00 How Does Anger Affect Our Thinking? 00:15:00 Understanding Behavior Types 00:15:00 Managing Anger 00:15:00 Communication Tips and Tricks 00:30:00 Anger Management Module One - Getting Started 01:00:00 Module Two - Understanding Anger 00:30:00 Module Three - Do's and Don'ts 01:00:00 Module Four - Gaining Control 01:00:00 Module Five - Separate the People from the Problem 00:30:00 Module Six - Working on the Problem 01:00:00 Module Seven - Solving the Problem 01:00:00 Module Eight - A Personal Plan 01:00:00 Module Nine - The Triple A Approach 02:00:00 Module Ten - Dealing with Angry People 01:00:00 Module Eleven - Pulling It All Together 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Advanced Diploma in Anger Management- Activities 00:00:00 Mock Exam Mock Exam-Advanced Diploma in Anger Management 00:20:00 Final Exam Final Exam-Advanced Diploma in Anger Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cognitive-behavioural therapy (CBT) is a type of psychotherapy that tries to improve your mental health by modifying dysfunctional emotions, behaviour and thoughts. It is an evidence-based practice that helps you to change your perceptions and behave for treating certain problems in your behaviour. The course illustrates the concepts of CBT approach with a special focus on 'eating disorders'. Throughout the course, you will learn to treat 'eating disorders' by applying CBT approach. You will learn to deal with the patients suffering from Anorexia, Bulimia, and Binge Eating Disorder. CBT method helps you to focuses on solutions and encourages your patients to challenge distorted cognitions and change destructive patterns of behaviour. After finishing the course, you will be able to work as a CBT therapist and help people having ' eating disorders'. Who is the course for? Students interested in psychology and/or counselling Individuals interested in career (work) related to 'eating disorders' Individuals who want to use knowledge of CBT and 'eating disorders' in their work Individuals who want to work as professional 'counsellors' or 'therapists' Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction CBT Eating Disorders Promo FREE 00:02:00 About the Tutor 00:01:00 About the Course 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) 00:07:00 NICE guidelines 00:04:00 The therapeutic alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:03:00 Resources Resources - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:00:00 Mock Exam Mock Exam - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:20:00 Final Exam Final Exam - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Would you like to master the public speaking skills ? Would you like to build more confidence to talk to people to motivate? If one of these questions is what you ask to yourself then you should take this course and master the public speaking skills. Learn how to influence your audience with your abilities in public speaking. Description: With regards to making an accomplishment of any public talking exercise, there are a few reliable techniques that can be effectively received to guarantee all attempts continue easily by keeping in mind the end goal to gather the correct results or reactions from your audience. Public Speaking is a vital method for communication to showcase a person's immediate communication capacities and ways of talking to a target audience and engage with them easily. It may be difficult to warm up to other people and know how to speak in public but it will be simpler for you to change it by grabbing the chance that you will take in the how to impart effectively through this public speaking course. By investigating the numerous and regularly changed systems, the individual will have the capacity to make an educated appraisal as to which 'apparatus' would be most gainful to be utilised as a part of a particular open talking invasion. In the event that you are experiencing issues conveying and interface with your audience, or it's more likely that you are experiencing difficulties making your own particular discourse, then this course will unquestionably help you with that! This course will likewise help you in defeating your feelings of trepidation in broad daylight talking and set yourself up in making visual guides that are powerful in handing-off your message to your gathering of people. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who have an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Mastering Public Speaking course beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Public Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 03:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Mastering Public Speaking 00:20:00 Final Exam Final Exam- Mastering Public Speaking 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Risk Management is to evaluate financial risks by identifying the process or system to minimize their negative impacts. This is essential for any businesses to develop and succeed. Knowing the risks and possible consequences will help you evaluate the safety of your business. It is also important to consider the health and safety at your workplace. Avoiding risks and its consequences will also help you avoid liabilities for your business. In this course you will learn the necessary skills, knowledge and information of Risk Management.  Who is the course for? Risks Assessment or any management-related professionals who want to know about risk assessment and management for their business or organization. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Risk Management Course is a useful qualification to possess, and would be beneficial for the following careers: Project Manager Project Coordinator Risk Analyst Risk Assessment Manager Risk Management Assessor. Risk Assessment Module One - Getting Started 00:30:00 Module Two - Identifying Hazards and Risks 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Risk Assessment and Management in Care Diploma 00:00:00 Health and Safety at workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Mock Exam Mock Exam- Risk Management Course 00:30:00 Final Exam Final Exam- Risk Management Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Online business is a type of business done through the web. It is now popular since almost everyone is using the internet. Through the internet, anyone could buy various products and avail services without exerting too much effort. If you are interested in venturing into an online business, you need to consider a lot of things before you could start one. You will need to learn the basics and how to start a business. Understand that even without a physical store, an online business will still require focus and could take up a lot of your time. So if you are interested in learning all of these, learning through this complete guided to online business will be beneficial to you. Who is the course for? Professionals who want to learn about starting up an online business People who have an interest in internet and business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Complete Guide to Online Business course will be useful and would be beneficial for every kind of occupations and careers like: Businessmen Business Development Specialist Coaching Instructor Entrepreneur Life Coach Mentor Supervisor. Module 1: Starting up Online Business Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Module 2: Focusing on Business Procrastinate Your Way Out of Business 01:00:00 The Importance of Prioritization 01:00:00 Sticking to a Schedule 01:00:00 Learn To Grow Your Business Successfully 01:00:00 Decorate Your Master Plan 00:30:00 Module 3: Building Online Business How Online Businesses Can Benefit You 00:15:00 Laying the Groundwork 00:15:00 Creating a Business Plan 00:30:00 Breaking Down the Plan 00:30:00 Building Your Online Business 01:00:00 Internet Marketing Basics 00:30:00 Module 4: Online Business Synergy Blogging And Social Media Basics 00:30:00 Treat Your Followers The Right Way 01:00:00 Portion Out Your Time 00:30:00 Use Social Media Video To Get People To Your Blog 01:00:00 Build A Community 00:15:00 Direct All Of This To Your Blog 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Complete Guide to Online Business 00:30:00 Final Exam Final Exam- Complete Guide to Online Business 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00