123 Workplace Communication courses in Cardiff delivered On Demand

"Preventing Sexual Harassment in the Workplace" addresses the challenge of creating a safe and respectful work environment free from any form of harassment or discrimination based on gender or sex. This involves implementing comprehensive policies, training programs, and reporting mechanisms to prevent, address, and eradicate instances of sexual harassment. Discover the critical importance of proactive measures in fostering a culture of zero tolerance for sexual harassment, promoting employee well-being, and mitigating legal and reputational risks for organizations. By prioritizing awareness, education, and accountability at all levels of the organization, the goal is to create an inclusive workplace where all employees feel valued, respected, and empowered to speak up against harassment. Learning Objectives The following are some of the key outcomes in this course: Develop an understanding of discrimination, Define harassment and four types of harassment, Recovering From Sexual Harassment, Three stages of intervention, Five tips to prevent sexual harassment Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals Course Outline 1.Understanding Harassment and Discrimination In this lesson, you'll learn what harassment and discrimination are and explore some examples of each behavior type. In the end, you'll get an assessment to check if your conduct, or that of others, is supporting a safe and respectful work environment. 2.What Is Sexual Harassment? In this lesson, you'll learn about sexual harassment in the workplace. First, we'll dive into what it is and what it isn't, as well as the types of relationships under which it can occur. You'll also learn about the two kinds of abuse that are illegal under Title VII of the Civil Rights Act of 1964 as well as their psychological and professional impact. 3.Four Forms of Sexual Harassment and Their Consequences In this lesson, you'll explore examples of verbal, nonverbal, physical, and visual sexual harassment. You'll learn why those behaviors are bad for business and what potential consequences harassers face. Boosting your self-awareness, you'll also take an assessment to check your conduct. 4.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 5.Bystander Intervention In this lesson, you'll get an action plan for those situations by learning what bystander intervention is, reasons people have for not intervening, and practical actions you can take to help those who are targeted by sexual harassment. 6.Preventing Sexual Harassment as a Supervisor In this lesson, you'll learn why prevention is vital, how to address it with five strategies, and why managers are critical to leading that charge. 7.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 8.Responding to Sexual Harassment Complaints In this lesson, you'll learn what to do if you hear that one of your team members is experiencing sexual harassment at work. You'll also learn how to handle the complaint in a way that's legal, professional, and ethically responsible by looking at some critical dos and don'ts.

Nurturing 'Good Employee Relations' in the Workplace Approved Online Training

Sexual Harassment in the Workplace Environment Approved Online Training

Workplace Problem Solving Approved Online Training

Conflict Resolution in the Workplace Approved Online Training

The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Learn how to navigate the political landscape of your workplace and become a more successful manager with this comprehensive course on dealing with workplace politics.

A business can only work from the information that is given during communication links and exercises, and as a vital part of the administration, you are responsible for ensuring that it is correct and understood. This course will enhance your existing communication skills by going back to basics and ensuring that you will always be understood.  The various types of communication are explored, and you'll be challenged to utilise your personality and knowledge of body language to make yours better.  Learning Outcomes: Understand that everyone can improve their communication techniques to a degree Learn to read body language and react accordingly Ensure that you are understood and there are no mistakes Read the morale of teams and individuals as appropriate Use the right form of communication (meeting, email, etc.) to get the message heard Develop communication skills for conducting business activities Learn the art of body language and facial expression Learn how to convince anyone with your communication skills and get your message across perfectly Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Whilst aimed at administrative staff, this course is designed to help any individual improve their communication methods in the workplace, from executives to receptionists.  Career Path The course is suitable for those in the roles of; Secretary Administrator Receptionist Entrepreneur Executive/ Associate/ Manager of any department of an office Personal/ Business Assistant Requirements This Effective Communicative Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Introduction to Effective Communication Getting Started 00:05:00 Module 02: Body Expressions and Gender Differences Reading Body Language 00:10:00 Module 03: The Nonverbal Communication Nonverbal Communication 00:10:00 Module 04: How to Improve Yourself Improve Your Body Language 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview of Communication Skills in Health and Social Care Good communication skills are very important in health and social care. Over 3 million people in the UK work in this field. They all need to talk well with patients and each other. This course teaches you how to do that. You'll learn why talking clearly matters in healthcare. We show you how to speak with patients in a good way. You'll also learn how to keep patient information private. We cover many parts of healthcare talking. You'll learn about the human body and medical tools. We teach you medical words and short forms. This helps you understand other healthcare workers. We also talk about the rules for talking in healthcare. This includes what you can and can't say to patients. This course can help you get a job in health and social care. The NHS needs people who can talk well. Care homes do too. After this course, you'll be better at talking to patients and co-workers. You'll know how to handle hard talks in healthcare. This makes you good at your job and helps patients feel better. Join us to learn these important skills. Become proficient in Communication Skills in Health & Social Care by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Communication Skills in Health & Social Care mastery is not limited to only conceptual frameworks! This Communication Skills in Health & Social Care will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Communication Skills in Health & Social Care, we will provide experts who will support and guide you. So, add this Communication Skills in Health & Social Care to your cart and boost your personal and career development. In this Communication Skills in Health & Social Care, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Communication Skills in Health & Social Care career. Enrolling in the Communication Skills in Health & Social Care can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Communication Skills in Health and Social Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Communication Skills in Health and Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Communication Skills in Health and Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Communication Skills in Health and Social Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1. Introduction to Health and Social Care Module 1: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance Module 2: Communication and its Relevance 00:42:00 Module 3: Importance of Communication in Healthcare Module 3: Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Module 4: Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Module 5: Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Module 6: Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Module 7: Confidentiality in a Medical Environment 00:17:00 Module 8: Human Body Vocabulary with Pictures Module 8: Human Body Vocabulary with Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Module 9: Equipment, Instruments and Lab Tests 00:19:00 Module 10: Legal aspects and Ethics Module 10: Legal aspects and Ethics 00:22:00 Module 11: Medical Jargon and Terminology Module 11: Medical Jargon and Terminology 00:28:00 Module 12: Acronyms and Abbreviation Module 12: Acronyms and Abbreviation 00:36:00 Assignment Assignment - Communication Skills in Health and Social Care 00:00:00

🌟 Unlock Success in the Workplace with 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals' Course! 🌟   Are you ready to harness the power of nonverbal communication to propel your career to new heights? Elevate your professional presence and decode the subtle yet impactful language of gestures and signals in the workplace with our exclusive online course! Introducing 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals,' your gateway to mastering the art of nonverbal cues that can shape perceptions, influence interactions, and drive success in your career.   🚀 What You'll Learn: ️ Decode the hidden language of gestures and signals in diverse workplace settings. ️ Understand the impact of body language on professional relationships and leadership. ️ Master effective nonverbal communication strategies for presentations, meetings, and negotiations. ️ Cultivate a confident and authoritative presence through conscious nonverbal cues. ️ Navigate cultural differences in nonverbal communication for global workplace success.   💡 Why Choose Our Course: 🔑 Expert-Led Learning: Benefit from insights shared by seasoned professionals and communication experts. 🔍 Comprehensive Curriculum: Dive deep into various aspects of nonverbal communication crucial for career advancement. 🎓 Practical Techniques: Learn actionable strategies and techniques applicable in real-world scenarios. 🌐 Global Perspective: Gain insights into cross-cultural nuances to excel in diverse workplace environments.   🎯 Who Is This For: 👔 Professionals seeking to enhance their communication skills. 👩‍💼 Executives, managers, and team leaders aiming to improve team dynamics and leadership abilities. 🌍 Individuals navigating multicultural work environments seeking to fine-tune their communication.   🎁 Enroll Now and Elevate Your Career! 🎁 Join our course today and unlock the secrets of nonverbal communication that will set you apart in the competitive professional landscape. Don't miss this opportunity to refine your communication prowess and pave the way for career advancement! Invest in your success - Enroll now in 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals'! 🌟 Course Curriculum