This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.
This day provides evidence based information on the preparation and performance of spirometry, and includes video demonstrations on spirometry and peak flow to help delegates gain the necessary skills to perform accurate spirometry tests.
Understand the management of commonly presenting medical conditions and the significance of recording accurate diagnostic investigations.
Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with Chronic Obstructive Pulmonary Disease (COPD) and Asthma.
Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.
A practical ear care course for Healthcare Support Workers. Develop safe practice in ear irrigation (syringing) which attracts a high level of litigation.
This session covers the legal aspects of documentation and record keeping in healthcare for Healthcare Assistants.
A course for Healthcare Assistants, designed to give a broader understanding of anatomy and physiology of the skin and giving ability in recognising lesions, lumps and bumps.
Includes assisting in minor surgery and chaperone training for invasive medical procedures. This course explores the role of Healthcare Support Workers assisting registered medical practitioners in caring for people undergoing minor medical procedures.
An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.