304 Vocal courses

Customer Service Essentials 1 Day Training in Corby

Customer Service Essentials 1 Day Training in Swansea

Assertive behavior is to confidently express what one feels, believes, or thinks while respecting the boundaries of feelings, beliefs, and thoughts of others. Understand the three components of interpersonal communication in more detail, verbal, vocal and visual message. We will show you how to own your thoughts and feelings and take a stand to express your rights or emotions. Learning Objectives Identify the three components of interpersonal communication, Describe the benefits of assertiveness, Explain verbal, vocal, and visual language and behaviors Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! Learning Objectives Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

RECORDING TECHNIQUES STAGE 1 EVERY TUESDAY FOR SIX WEEKS 5pm - 9pm A friendly, in-person course about advanced recording techniques.

Customer Service Essentials 1 Day Training in Cork

Customer Service Essentials 1 Day Training in Swindon

Customer Service Essentials 1 Day Training in Oxford

Customer Service Essentials 1 Day Training in Bolton

A challenging and enjoyable week of music-making in a very friendly atmosphere. A feature of the Music Summer School is the very high ratio of tutors to participants, with a professional tutor for each instrumental and vocal section. All courses enjoy wide-ranging and exciting repertoire. There will also be a range of open sessions run by members of the tutoring team, plus informal sessions which are member-led. Concerts take place on many of the evenings, given both by participants and professionals. From 2024 we will be using the excellent facilities provided by Uppingham School in the county of Rutland.