78 Virtual Assistant courses in Nottingham delivered Online

Description Here at iStudy, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. Our aim is to always provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this E Commerce Income Essentials. The certification that you will receive upon completing this E Commerce Income Essentials will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from iStudy. Enrol now!   Why You Should Choose E Commerce Income Essentials Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? E Commerce Income Essentials is CPD Qualification Standards and CiQ accredited, and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.   Requirements Our E Commerce Income Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. E-Commerce: Complete Guide to Income Mastery Lesson 1 - Ecommerce Income Mastery - Overview 00:03:00 Lesson 2 - How to sell online step by step 00:06:00 Lesson 3 - Best Ecommerce Marketing Strategies 00:05:00 Lesson 4 - Hot Selling Ecommerce Business Ideas 00:06:00 Lesson 5 - Best Ecommerce Tips For Success 00:07:00 Lesson 6 - Best Dropshipping Product Categories to Sell 00:05:00 Lesson 7 - How to find the right eCommerce niche and start selling 00:04:00 Lesson 8 - How to drive traffic to your online store 00:04:00 Lesson 9 - Best Practices for highly effective eCommerce Product Videos 00:04:00 Lesson 10 - How to be a Virtual Assistant and start making income 00:04:00 Lesson 11 - Best eCommerce email marketing campaigns for higher engagement 00:04:00 Lesson 12 - Setting up an eCommerce loyalty program for more revenue 00:05:00 Lesson 13 - How to set up a Facebook ad funnel for e-commerce products 00:06:00 Lesson 14 - How to boost e-commerce sales using Instagram 00:05:00 Lesson 15 - Critical mistakes eCommerce store owners should avoid 00:05:00

Description Here at iStudy, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. Our aim is to always provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this How to Earn from Home Training. The certification that you will receive upon completing this How to Earn from Home Training will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from iStudy. Enrol now! Why You Should Choose How to Earn from Home Training Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? How to Earn from Home Training is CPD Qualification Standards and CiQ accredited, and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our How to Earn from Home Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Earning Money from Home Course Promo 00:03:00 Lesson 1 - Introduction: Making Money From Home 00:03:00 Lesson 2 - Latest Ways to Earn Money Online 00:08:00 Lesson 3 - Work from home jobs for beginners 00:07:00 Lesson 4 - Best Selling Niches for making money online 00:10:00 Lesson 5 - How to make money from an awesome blog 00:08:00 Lesson 6 - How to make money selling online courses 00:09:00 Lesson 7 - How to sell your photos online for more cash 00:06:00 Lesson 8 - How to make money as a freelance writer 00:07:00 Lesson 9 - How to make money from customer service jobs from home 00:06:00 Lesson 10 - How to be a Virtual Assistant and start making income 00:07:00 Lesson 11 - How to make money with a podcast 00:05:00 Lesson 12 - How to make money on Amazon 00:09:00 Lesson 13 - How to make money with transcription jobs 00:05:00 Lesson 14 - How to make money as an online proofreader 00:06:00 Lesson 15 - Making money with membership sites 00:07:00

Description: The internet has become a predominant mode for business. People use the internet to buy goods and accomplish the everyday task. You don't need to possess your own Internet company in order to make money online. In fact, there are plenty of ways that every individual can use to do business online. You are at the right place if you have thought about starting an e-commerce business. The Internet Business Secrets course is designed to provide you with the most important tools and techniques for the creation, operation, and management of an e-commerce business. Who is the course for? Anybody who is responsible for developing and implementing online marketing projects. If you are a start-up or small business in eCommerce, this course will be your guide to success. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Web developer Advertising consultant Promotions manager An online store owner An e-commerce consultant. Internet Business Secrets Introduction 00:15:00 Ebay 00:15:00 Get Paid by Blogging 00:30:00 Virtual Assistant 00:15:00 Freelance Work 00:15:00 SEO Writing 00:15:00 Affiliate Programs 00:15:00 Online Surveys 00:15:00 Fiverr.com 00:30:00 Reference Books Starting Online Business 00:00:00 Internet Business 00:00:00 Mock Exam Mock Exam-Internet Business Secrets 00:20:00 Final Exam Final Exam-Internet Business Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is designed for end users who are familiar with computers and who need to use the features and functionality of the Windows 10 operating system for personal and/or professional reasons. In this course, students will learn the features and functionality of the Windows 10 operating system for professional and personal use. Accessing Windows 10 Topic A: Navigate the Windows 10 Desktop Topic B: Manage the Start Menu Topic C: Sign In to Windows 10 Using Windows Apps and Desktop Applications Topic A: Navigate Desktop Applications Topic B: Navigate Windows Apps Features Topic C: Navigate the Cortana Virtual Assistant App Working with Files and Folders Topic A: Manage Files and Folders with File Explorer Topic B: Store and Share Files with OneDrive Topic C: Multitask with Open Apps Accessing the Internet using Microsoft Edge Topic A: Use Microsoft Edge Topic B: Customize Microsoft Edge Customizing the Windows 10 Environment Topic A: Customize the Start Screen Topic B: Customize the Desktop Installing and Removing Devices Topic A: Manage Printers Topic B: Manage Peripheral Devices Using Windows 10 Security Features Topic A: Manage Passwords and Privacy Levels Topic B: Use Windows Defender Additional course details: Nexus Humans Using Microsoft Windows 10 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Using Microsoft Windows 10 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The internet has turned into a prevalent mode for business. Individuals use the web to purchase products and finish ordinary undertaking. You don't have to have your own Web organization with a specific end goal to profit on the internet. Truth be told, now a days there are a lot of ways that each individual can apply to do business on the internet. You are at the perfect place in the event if you have considered of initiating an E-commerce business. The Internet Business Training Course course is intended to furnish you with the most imperative instruments and strategies for the formation, operation and administration of an Internet based business. Course Highlights Internet Business Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Internet Business Training Course into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Internet Business Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Internet Business Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Internet Business Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Ebay 00:15:00 Get Paid by Blogging 00:30:00 Virtual Assistant 00:15:00 Freelance Work 00:15:00 SEO Writing 00:15:00 Affiliate Programs 00:15:00 Online Surveys 00:15:00 Fiverr.com 00:30:00 Reference Books Starting Online Business 00:00:00 Internet Business 00:00:00 Mock Exam Mock Exam-Internet Business Training Course 00:20:00 Final Exam Final Exam-Internet Business Training Course 00:20:00

Are you in the business industry and currently assigned in managing social media? Or If you are managing social media accounts and specialises in virtual or online assistance then this course will surely be able to help you learn and understand how to manage social media. Description: In this modern world, there's no question on how social media can influence everyone. To be able to adapt with this technology-advanced society, you will learn the importance and meaning of social media through this course. You will also learn the different ways of social media and learn to build and maintain a social media policy for your institution. You will then know the benefits and pitfall of using social media that will help you improve your social media management skills. Who is the course for? Social Media Experts or online professional experts who want to learn how to manage and run social media effectively. People who have an interest in knowing all about social media. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Managing Social Media in the Workplace Course would be beneficial for the following careers: Content Creator Online Services Provider Social Media Manager Technology Expert Virtual Assistant. Managing Social Media in the workplace Module One - Getting Started 00:30:00 Module Two - What is Social Media? 00:30:00 Module Three - Defining Your Social Media Policy (I) 00:15:00 Module Four - Defining Your Social Media Policy (II) 00:30:00 Module Five - Creating a Living Document 00:30:00 Module Six - Keeping an Eye on Security 00:30:00 Module Seven - Rules to Follow When Posting (I) 00:30:00 Module Eight - Rules to Follow When Posting (II) 00:30:00 Module Nine - Benefits of Social Media 00:30:00 Module Ten - The Pitfalls of Social Media 00:30:00 Module Eleven - Listen to Your Customers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Managing Social Media in the workplace 00:20:00 Final Exam Final Exam- Managing Social Media in the workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Imagine ditching the commute and becoming your own boss. E-commerce, or electronic commerce, is booming, offering a path to financial freedom through online businesses. This comprehensive course, 'E-Commerce: Complete Guide to Income Mastery,' is your key. We'll debunk the mystery of 'what is e-commerce' and equip you with the skills to thrive in this ever-growing digital marketplace. Whether you dream of a side hustle or a full-time career, this course paves the way to join the e-commerce revolution and potentially achieve financial independence, like a universal basic income you create through smart online strategies. Learning Outcomes Master the fundamentals of e-commerce and online selling. Craft a winning sales strategy for your online store. Implement effective marketing tactics to drive traffic and boost sales. Discover hot product ideas and profitable niches in the e-commerce landscape. Learn best practices to optimize your online store for success. Why buy this E-Commerce: Complete Guide to Income Mastery course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the E-Commerce: Complete Guide to Income Mastery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this E-Commerce: Complete Guide to Income Mastery course for? Budding entrepreneurs seeking to launch e commerce business. Individuals seeking new income streams through e-commerce. Anyone curious about the world of online sales and marketing. People looking to develop in-demand e-commerce skills. Those seeking a flexible career path with financial potential. Prerequisites This E-Commerce: Complete Guide to Income Mastery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This E-Commerce: Complete Guide to Income Mastery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path E-commerce Manager: £35,000 - £55,000 Per Annum Digital Marketing Specialist: £25,000 - £40,000 Per Annum Social Media Manager: £22,000 - £35,000 Per Annum SEO Specialist: £28,000 - £45,000 Per Annum Content Marketing Manager: £30,000 - £50,000 Per Annum Web Developer (E-commerce): £28,000 - £48,000 Per Annum Course Curriculum E-Commerce: Complete Guide to Income Mastery Lesson 1 - Ecommerce Income Mastery - Overview 00:03:00 Lesson 2 - How to sell online step by step 00:06:00 Lesson 3 - Best Ecommerce Marketing Strategies 00:05:00 Lesson 4 - Hot Selling Ecommerce Business Ideas 00:06:00 Lesson 5 - Best Ecommerce Tips For Success 00:07:00 Lesson 6 - Best Dropshipping Product Categories to Sell 00:05:00 Lesson 7 - How to find the right eCommerce niche and start selling 00:04:00 Lesson 8 - How to drive traffic to your online store 00:04:00 Lesson 9 - Best Practices for highly effective eCommerce Product Videos 00:04:00 Lesson 10 - How to be a Virtual Assistant and start making income 00:04:00 Lesson 11 - Best eCommerce email marketing campaigns for higher engagement 00:04:00 Lesson 12 - Setting up an eCommerce loyalty program for more revenue 00:05:00 Lesson 13 - How to set up a Facebook ad funnel for e-commerce products 00:06:00 Lesson 14 - How to boost e-commerce sales using Instagram 00:05:00 Lesson 15 - Critical mistakes eCommerce store owners should avoid 00:05:00

This course is a great opportunity for you to learn new skills or enhance your existing ones in Microsoft Office skills with admin support. You will also gain valuable insights into secretarial and PA roles. Whether you want to advance your career or start a new one in office administration or support roles. This course will equip you with the knowledge and skills you need to succeed. Don't miss this chance to enrol today!

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Product Photography will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Product Photography will help you keep ahead of the pack. The Product Photography incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Product Photography will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Product Photography, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Product Photography course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Product Photography Bundle Consists of the following Premium courses: Course 01: Product Photography Course 02: Basic Food Photography Course 03: Learn After Effects for Photography Course 04: Lightroom Photo Editing Course 05: Basic Adobe Photoshop Course 06: Digital Marketing Course 07: Instagram Marketing Course 08: Facebook Marketing Course 09: Pinterest Marketing Course 10: Content Management Course 11: Sell Stock Footage & Photography from ZERO to PASSIVE INCOME So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Product Photography: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Product Photography Section 01: Photography 101 -Your Simple Outline! Section 02: Learning to shoot in Manual Mode Section 03: The 'Pre-Production' Phase Section 04: The Background Section 05: Lighting & Love Section 06: The Actual Photoshoot! Section 07: Post-Production Phase Section 08: The Final Word Course 02: Basic Food Photography Section 01: Introduction Section 02: The Basics of Food Photography Section 03: An example of a mobile photo session Section 04: Conclusion Course 03: Learn After Effects for Photography Section 01: Introduction Section 02: Special Effects Section 03: Colorizing Techniques Section 04: Patterns and Textures Section 05: Wrapping Up Course 04: Lightroom Photo Editing Unit 01: Basic of Adobe Lightoom Unit 02: Develop Module Unit 03: Lightroom Editing Unit 04: Advanced Lightroom Unit 05: Exporting Unit 06: Advanced Photoshop Course 05: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 06: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 07: Instagram Marketing Episode 0: Intro Episode 1: Profile Presence Episode 2: Content Episode 3: Stories Episode 4: Analytics Episode 5: Followers Episode 6: Influencer Marketing Episode 7: Giveaways Course 08: Facebook Marketing Module 01: My Experience with Facebook Marketing Module 02: Facebook Marketing Basics Explained From Profiles to Groups and Pages Module 03: 1 Facebook Marketing Strategy Forever Module 04: Best Free Facebook Marketing Strategy to Build Relationships without Having a Group or Page Module 05: Facebook Group Case Studies of Success and Failure Module 06: Managing Our Facebook Group Memberships and Considering the Need for a New Group Module 07: Facebook Group Creation, Url Setting, And Posting Permission Tutorial Module 08: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels with Canva In 2019 Module 09: Creating rules for Facebook groups and managing moderation to limit self-promotion and conflict Module 10: Create Events in Facebook Groups for Weekly Voice Calls to Build Relationships Module 11: Editing the Facebook Group Description and Membership Requirements Course 09: Pinterest Marketing Introduction To The Course Getting started with Pinterest Basics of Pinning - What You Should Know Pinning With Your Cell Phone Creating Pinterest Badges & Widgets Viewing Analytics on Pinterest & Rich Pins Tools & Automation Hiring a Virtual Assistant to help you with Pinterest marketing Paid Advertising with your pins Getting Graphics Designed For Pinterest Course 10: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 11: Sell Stock Footage & Photography from ZERO to PASSIVE INCOME Introduction Do Your First Upload Pic a Topic that Sells Shoot & Release Editing Upload & Submit Speed Up & Grow Your Income Conclusion Master The Agencies CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included