12576 Video courses

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Description:  It has been stated time and time again that our body is our biggest and most important investment. With everyone leading busier and more active lives, our bodies can easily fall prey to stress and strain. It is the responsibility of nutrition practitioners to help improve the lifestyles of their clients by recommending healthier food intakes and address their health through food and nutrition. Nutritionists are employed in hospitals, nursing care facilities, outpatient service facilities, gyms, health clubs and other centers for healthcare. This course qualifies you to work as a Food & Nutrition Coach, supporting clients who need encouragement, planning, motivation and on-going assistance to achieve their food and nutrition goals.   Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Nutritional Details Introduction to Basic Health FREE 00:03:00 Overview of Nutritional Terms 00:03:00 Understanding Food Labels and Claims 00:06:00 The Science of Nutrition & Professionals 00:05:00 Carbohydrates - Sugar 00:07:00 Carbohydrates - Starch 00:04:00 Carbohydrates - Fiber 00:02:00 Protein 00:09:00 Fat - Omega 3, 6, 9 & Cholesterol 00:07:00 Minerals Starting With Iron & Zinc 00:05:00 More Minerals - Calcium, Phosphorus, Magnesium 00:05:00 Vitamins - Starting with B's 00:03:00 Vitamins A, C, E, K - the Antioxidants 00:11:00 Couple More Minerals - Sodium & Potassium 00:03:00 Trace Minerals, B12 & Vitamin D 00:05:00 Nutrition Practitioner Principles of Healthy Nutrition 01:00:00 Nutritional Assessment 01:00:00 Malnutrition 01:00:00 Weight Management and Eating Disorders 01:00:00 Diabetes 01:00:00 Hypertension and Cardiovascular Diseases 01:00:00 Gastrointestinal Diseases 01:00:00 Renal Disease 01:00:00 Pulmonary Diseases 01:00:00 Life Expectancy 00:30:00 Diet and Nutrition Low Carb (No Carb) Diets 01:00:00 Women's Health Look Good Naked Diet 00:30:00 Prevention System's Flat Belly Diet 00:30:00 Weight Watchers International's Pro Points 01:00:00 Mike Geary's Truth about Abs Diet 00:30:00 HCG Diet 00:30:00 Diet Supplements and Weight Loss 00:30:00 Diets that Provide Food Supplements 00:30:00 Wrapping Up 00:15:00 Summer Diet Healthy Eating Pyramid 00:15:00 Healthy Diet Foods For This Summer 00:30:00 Health Diet Plans For The Summer 00:30:00 Great Diets For The Summer 00:15:00 Eat Right And Lose Those Extra Pounds This Summer 00:30:00 Eat Healthy This Summer And Hit The Beach With That Perfect Body 00:15:00 Diet This Summer For A Great Beach Body 00:15:00 Diet This Summer And Improve Your Fitness 00:30:00 Cool Salads For Your Summer Diet 00:30:00 A Simple Summer Detox Diet Plan 00:30:00 Your Summer Holiday Diet Tips 00:30:00 Your Diet Guide for the Summer 00:30:00 Weight Loss Tips for the Summer 00:30:00 Weight Loss Plans for the Summer 00:30:00 Tips on Maintaining a Healthy Diet 00:30:00 The Principles Of A Summer Diet 00:15:00 The Best Summer Foods For Weight Loss 00:15:00 Summer Weight Loss Diets For The Health Conscious 00:30:00 Summer Foods for Weight Loss 00:30:00 Summer Diet Tips for Women 00:30:00 Steps to a Healthy Summer Diet 00:30:00 Some Great Tips For A Summer Diet 00:15:00 Some Cool Diets For Summer 00:15:00 Raw Food Diets for Summer 00:15:00 Low Cal Recipes For A Summer Diet 00:30:00 Dash Diet Introduction 00:30:00 What Is This Thing The DASH Diet? 01:00:00 The History Of The DASH Diet 01:00:00 Is The DASH Diet All It's Cracked Up To Be? 01:00:00 Incorporating The DASH Diet Into Your Lifestyle 01:00:00 What To Eat And What To Avoid 01:00:00 A Day In The Life Of A DASH Diet 01:00:00 How Do I Shop For Groceries On The DASH Diet? 01:00:00 Dang! How Do I Eat At Restaurants On The DASH Diet? 01:00:00 Start Today 00:30:00 Fitness Today's Concerns about Wellness and Fitness 01:00:00 The Blissful Union of Wellness and Fitness 00:30:00 The Interchangeability of Wellness, Fitness and Health 00:30:00 The Quality of Life: Is Health Important? 00:30:00 Wellness Terminology 00:30:00 What Makes Us Well? 00:30:00 Wellness 00:30:00 Information on Wellness 00:30:00 How Do We Evaluate Wellness? 00:30:00 What Are Your Wellness Needs? 00:30:00 Wellness of the Body 00:30:00 Wellness of the Spirit 00:30:00 Wellness of the Mind 00:30:00 Benefits of Meditation for the Wellness of Ourselves 00:30:00 Do We Need Meditation? 00:30:00 Are You Well? 00:30:00 Fitness Terminology 00:15:00 Fitness 00:30:00 Information on Fitness 00:30:00 What Are Your Fitness Needs? 00:30:00 The Benefits of Being Fit 00:30:00 Metabolism: Can We Control It? 00:30:00 Metabolism for the Fit Individual 00:30:00 Metabolism: Can We Control It? 00:30:00 Obesity in Adolescents 00:30:00 Fitness of the Body 00:30:00 Fitness of the Spirit 00:30:00 Fitness of the Mind 00:30:00 Are You Fit? 00:30:00 Where You Live Affects Your Fitness 00:30:00 Fitness Centers: An Investigation 00:30:00 Does Your Income Affect Your Health? 00:30:00 What Role Does Our Intelligence Play in Our Health? 00:30:00 What Role Does Nutrition Play in Our Health? 00:30:00 Is There Health Without Water? 00:30:00 Vitamins: To Be or Not To Be? 00:30:00 How the Brain Affects Our Health 00:30:00 What Are Your Nutritional Needs? 00:30:00 Exercise and Play: What Do We Learn? 00:30:00 The Benefits of Walking 00:30:00 The Mind, Body and Soul Interconnectivity 00:30:00 Chiropractic Care: A Benefit to the Well Individual? 00:30:00 Acupuncture: A Benefit to the Well Individual? 00:30:00 The Benefits of Being Well 00:30:00 Where You Live Affects Your Wellness 00:30:00 The Benefits of Being Fit 00:30:00 Music: Our Connection to the Higher Conscious 00:30:00 The Yin and Yang of the Healthy Individual 00:30:00 Right Hand vs. Left Hand: Who's Healthier? 00:30:00 Is Your Mind Playing Tricks? 00:30:00 Becoming a Personal Trainer Malnutrition 01:00:00 Physiology and Kinesiology 00:30:00 Aerobic Training 01:00:00 Weight Training 00:30:00 Muscle Exercise Cross Reference 00:15:00 Fitness Testing 00:30:00 Stretching 00:15:00 Yoga 00:15:00 Pregnancy 00:15:00 Senior Fitness 00:30:00 Exercise Injury 00:30:00 Personal Training Tips 00:15:00 Personal Trainer Mistakes & Solutions 00:30:00 What to Avoid & Problem Areas Nutritional Deficiencies & Food Allergies 00:02:00 Organic vs Toxic Chemicals - Finding Balance 00:06:00 Fads. Trends, and Extremes in Diet 00:03:00 Exercise Unlocks Nutrients 00:04:00 Water 00:03:00 Rest 00:04:00 Calorie Intake & Menu Development 00:05:00 Practical Application & Summary 00:04:00 Additional Study Material Nutrition for Optimal Health -Handouts 00:00:00 Additional Supporting Material : Diet 00:00:00 Additional Supporting Material - Healthy Eating A Practical Guide 00:00:00 Mock Exam Mock Exam- Diet and Nutrition Practitioner Diploma 00:30:00 Final Exam Final Exam- Diet and Nutrition Practitioner Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: The Property Developer and Estate Agent Diploma course is designed for the people who are involved in real estate business or want to start real estate business. The course covers all the essential skills related to property development and real estate agent. You will learn how to deal with property, the role of the property developer, property management and the proper ways of property development. The course also familiarises you with the concepts of real estate business covering legal system and real estates of UK, financing deals, finding probate leads and more. After finishing the course, it is hoped that you will be able to work as a property developer or real estate agent. Who is the course for? Real Estate or Property Development Professionals who want to know about property development. People who have an interest in becoming part of the real estate industry. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Property Developer and Estate Agent Diploma is a useful qualification to possess, and would be beneficial for the following careers: Agents Brokers Closing Agents Realty Specialist Real Estate Consultant Real Estate Specialist Licensed Real Estate Sales Consultant Mortgage Advisers. Property Developer and Estate Agent Diploma - Updated Version Property Development Introduction to Property Development 00:23:00 Different Types of Property 00:18:00 Property Research 00:16:00 Property and the Law 00:18:00 Different Methods of Finance Option 00:16:00 Building Regulation 00:14:00 The Planning Process 00:14:00 Project Management 00:16:00 Marketing Your Property 00:16:00 Estate Agent Module 01 - Estate Agent: An Introduction 00:24:00 Module 02 - Different Types of Estate Agents 00:18:00 Module 03 - Getting Started on the Job 00:19:00 Module 04 - Listing Property: Finding the Sellers 00:27:00 Module 05 - Valuation Process 00:24:00 Module 06 - Negotiating as Estate Agent 00:15:00 Module 07 - Selling Property: Finding the Buyers 00:26:00 Module 08 - Letting Property 00:34:00 Module 09 - Technology for Estate Agents 00:24:00 Module 10 - Regulation of Estate Agents 00:16:00 Property Developer and Estate Agent Diploma - Old Version Property Developer Background 00:30:00 The Basics 00:30:00 Housebuilders 00:30:00 Commercial Developers 00:30:00 The Development Process 00:30:00 Doing the Sums Introduction 00:30:00 Doing the Sums Residual Land Value Analysis 00:30:00 Conclusion 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Property Management Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Introduction to Real Estate Business The Art of Real Estate Investments 00:45:00 Things to Consider Before Investing in Real Estate 00:45:00 Simple Techniques of Investing in Real Estate 01:30:00 Risks Involved in Real Estate Investment 00:45:00 The Main Challenges Facing Real Estate Investors 00:30:00 Qualities of Successful Real Estate Investors 00:45:00 Wrapping Up 00:15:00 Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Planning & Environment 00:15:00 What is an Estate Agent? 00:15:00 Real Estate 00:15:00 The Different Types of Agents 00:15:00 Estate Agent What is an Estate Agent? 00:15:00 The Different Types of Agents 00:15:00 What a Real Estate Agent Does 00:15:00 Pros and Cons of Hiring an Estate Agent 00:15:00 Knowing Your Clients 00:30:00 Day in the life of Estate Agent 00:30:00 Property Valuation 00:30:00 Handling Viewings 00:15:00 Property Negotiation 00:30:00 Property Management 00:30:00 Real Estate Laws 00:30:00 Real Estate USA Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 How to Find Probate Leads Why is Probate Real Estate Investing So Incredibly Profitable? 00:08:00 How to Find Leads at the Courthouse 00:06:00 Secret Tips to Locate Sellers 00:07:00 An Actual Visit to the Courthouse to Search Case Files! 00:02:00 I Show You How to Get Lead Info From the Courthouse Computer 00:01:00 How to Reach and Talk to Probate Sellers How to Make Your Mailings 00:05:00 Lead Generation Secrets 00:04:00 Secrets to the Most Successful Mailing Campaign 00:09:00 How to Talk to Angry Sellers 00:07:00 Secret Tips for Talking with Sellers 00:07:00 How to Convince Sellers to Sell to You! 00:06:00 Super Important Negotiating Tips 00:06:00 Secrets to Analyzing Deals Learn the Two Critical Skills in Analyzing Deals! 00:13:00 More Tricks to Analyzing Deals 00:09:00 Financing Deals Secrets of Financing Deals 00:11:00 Why There is So Much Money Available to Finance Flips 00:07:00 Exit Strategies Secrets of Marketing to Wholesale Buyers 00:07:00 Secrets to Rehabbing and Listing the Property 00:09:00 Even More Secrets of Marketing to Wholesale Buyers 00:09:00 More Things to Know When Rehabbing the Property Yourself 00:10:00 Mock Exam Mock Exam- Property Developer and Estate Agent Diploma 00:30:00 Final Exam Final Exam- Property Developer and Estate Agent Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or office administrator. The responsibilities of a secretary, PA or office administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an efficient secretary or PA. Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft Office, Excel, Access and Powerpoint will also be presented to you. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Secretarial, PA & Office Administration Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Mock Exam Mock Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Final Exam Final Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

From planning to executing the whole project, it is a highly stressful and challenging task. Not everyone can fill up this role; however, people who have the ability will find lucrative opportunities in their career journey. Train yourself through the Business and Project Management Diploma course if you want to be in the winning team. This course is designed to provide you with the fundamental skills to thrive in the field of business and project management. The Business and Project Management Diploma course will guide you through the whole process of business and project management. In this engaging course, you will learn about organisational structure design, business process management, business planning, business analysis and more. The easy-to-follow modules will help you attain the essential skills for strategic planning and branding. You will receive training on the fundamentals of project management and grasp the essential skills required for handling projects. This is not the end; this course will also introduce you to the ins and outs of the Six Sigma and Lean. This Business and Project Management Diploma course will be a blessing for your career. It will give you adequate skills and a valuable certificate to boost your career. So enrol now and get a step closer to a brilliant career. Learning Outcomes  Learn how to design the organisational structure Familiarise yourself with the fundamentals of business process management Gain the essential knowledge for business planning and analysis Develop the key skills for strategic planning Understand the techniques of branding Build adequate expertise to manage projects Learn the essentials of Six Sigma and Lean process Enrich your knowledge of project communication and quality management Who is this Course for? Business and Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this Business and Project Management Diploma course, you will be able to build up accurate knowledge and skills to pursue a career in the following professions. Project Manager Project coordinator Project consultant Human Resource Manager Office Manager Business Administrator Business Consultant Assistant Manager Business Analyst Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Lean Process Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Branding Strategy Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Project Management Introduction 01:00:00 Creating a Project Management Methodology 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Professional Project Management Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Introducing Scope Management 00:07:00 Defining Scope and WBS 00:10:00 WBS and Control 00:07:00 Working with Time Management 00:21:00 Scheduling and the Critical Path Method 00:20:00 The Critical Chain Method 00:18:00 Introduction to Cost Management 00:15:00 Deprecation and Control Costs 00:14:00 Forecasting 00:24:00 Project Quality Management A Theoretical Perspective 00:18:00 Planning Quality 00:15:00 Finalizing Quality Management 00:12:00 What is Risk Management 00:13:00 Risk Analysis 00:08:00 Risk Responses 00:14:00 Project Performance 00:25:00 The Keys to Success 00:22:00 Project Performance Key Values 00:24:00 Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Six Sigma & Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Mock Exam Mock Exam- Business and Project Management Diploma 00:30:00 Final Exam Final Exam- Business and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

| Downloadable FREE 'Mini Course' | Lifetime Access | CPD Accredited | Exam Included

CPD Accredited | 2 Courses Package | Summer Special - Downloadable FREE 'Mini Course' | Lifetime Access

Overview Babies are very sensitive and exposed to more diseases than adults. That is why if you are planning to work with babies or already working in this area, you must be highly skilled. Learn how to provide proper care and safety to children from our Paediatric Care Training course.  In this course we will demonstrate the fundamentals of paediatric care. The course will teach you how to maintain hygiene, ensure nutrition and take care of babies. Through the informative modules, you will also learn about child growth and be able to provide a safe environment to support development. Further in the study, you will learn about different types of diseases and understand how to protect babies from them. After completing the course, you will receive a certificate of achievement. This certificate will represent your expertise in this field and boost your employability. Enrol now! Course Preview Learning Outcomes Learn how to care for newborn babies Know the process of maintaining the hygiene of the babies Understand how to ensure proper nutrition for babies Enhance your knowledge of child growth and development Learn about different diseases seen in newborn Develop the skills for ensuring the safety of the babies Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Paediatric care Supporting child development Child safety Who Should Take This Paediatric Care Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Paediatric Care Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Paediatric Care Training Certification After completing and passing the Paediatric Care Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Paediatric Care Training will equip you with effective skills and abilities and help you explore career paths such as  Paediatric Nursing Assistant Child Care Worker Health Care Worker Module 01: Baby Care: Conception And Significance Baby Care Conception and Significance 00:19:00 Module 02: Necessary Care For Newborn Necessary Care for Newborn 00:26:00 Module 03: Baby's Cleanliness And Hygiene Baby_s Cleanliness and Hygiene 00:25:00 Module 04: Essential Diet For The Baby Essential Diet for the Baby 00:30:00 Module 05: Nursery And Feeding Equipment Nursery and Feeding Equipment 00:33:00 Module 06: Baby's Activities Baby_s Activities 00:28:00 Module 07: Growth And Development Growth and Development 00:22:00 Module 08: Physical Problems And Injuries In Babies Physical Problems and Injuries in Babies 00:33:00 Module 09: Different Diseases Of A Newborn Different Diseases of a Newborn 00:30:00 Module 10: Prevention And Care Management Prevention and Care Management 00:23:00 Module 11: Safety For The Baby Safety for the Baby 00:25:00 Assignment Assignment - Paediatric Care Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00