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Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving. This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever! In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence! What will I learn from this course? Explore various services and standards Understand the necessary skills required like telephone etiquette, networking, customer service, etc. Understand the concierge services business principles and models Acknowledge the sequence to deliver customer service Methodologies of workplace safety and emergency measurements Take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Understanding the Service Module 02: Types Module 03: Necessary Skills Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Work Environment and Etiquettes Module 07: Emergency Measures Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Concierge at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any academic background can enrol on this course. However, this course is preferable for: Baggage Porters and Bellhops Hotel Desk Clerk Travel Agent Tour Guide Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Concierge at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
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The aim of the Nature and Importance of Entrepreneurship module is to provide the learners with a comprehensive understanding of the concept of entrepreneurship, its nature, and its importance in the global economy. After the successful completion of the course, you will be able to learn about the following, Understand tourism planning and its role. Integrated planning Appreciate planning Components Explore the Importance of Tourism Planning and the Need for Tourism Planning Know about the tourism development process and learn the techniques of Tourism Market analysis and the International Tourism Market. Understand the Socioeconomic analysis of International tourism Explore the Tourism Legal issues Get the skills of Development of Tourist spot master plans Prepare Economic feasibility This module gives students an in-depth understanding of the complex process of international tourism planning and development. Through engaging lectures, case studies, and group projects, students will explore the various stages of tourism planning and development, from initial concept and feasibility studies to implementation and monitoring. They will also gain insights into the role of different stakeholders involved in the tourism industry and their influence on the planning and development process. This course will provide a comprehensive understanding of the tourism planning and development process through a dynamic combination of theoretical concepts, real-world case studies, and hands-on projects. Over this course, you will gain insight into the key components of tourism planning and development, including market analysis, socioeconomic analysis, and legal issues. You will learn how to develop effective and sustainable tourism master plans and how to assess the economic feasibility of tourism development projects. Additionally, you will explore the importance of integrated planning and the role of various stakeholders in the tourism industry. Whether you are an aspiring tourism professional, a seasoned practitioner, or simply passionate about responsible tourism, this course will equip you with the knowledge and skills needed to impact the tourism industry positively. This module gives students an in-depth understanding of the complex process of international tourism planning and development. Through engaging lectures, case studies, and group projects, students will explore the various stages of tourism planning and development, from initial concept and feasibility studies to implementation and monitoring. They will also gain insights into the role of different stakeholders involved in the tourism industry and their influence on the planning and development process. This course will provide a comprehensive understanding of the tourism planning and development process through a dynamic combination of theoretical concepts, real-world case studies, and hands-on projects. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. International Tourism Planning and Development Process Self-paced pre-recorded learning content on this topic. International Tourism Planning and Development Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Tourism Planner Tourism Project Manager Destination Marketer Tour Operator Hotel Manager Travel Agent Tourism Development Officer Sustainable Tourism Consultant Tourism Researcher Event Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Description: Explore all that you need at an advanced level to become a proficient Microsoft OneNote 2013 user. This course will help you learn more advanced skills for working with your Notebooks. It demonstrates the new and enhanced features in Microsoft one note 2013 for gathering and sharing information. Students will explore OneNote 2013 interface features, including the Ribbon and Backstage View, and workflow enhancements such as quick filing, linked notes, and Word styles. They will also be introduced to the new and improved ways to collaborate on notebooks with others. Who is this course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn Microsoft OneNote 2013 at an advanced level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note Advanced Level will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note Advanced Level Module One - Getting Started 01:00:00 Module Two - Working with Notebooks 01:00:00 Module Three - Using Additional Notebooks 01:00:00 Module Four - Formatting and Editing Your Notes 01:00:00 Module Five - Working with Audio and Video 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Working with Equations and Excel Spreadsheets 01:00:00 Module Eight - Researching a Topic 01:00:00 Module Nine - Advanced Review Tasks 00:30:00 Module Ten - Collaborating 01:00:00 Module Eleven - Advanced Sharing Options 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft One Note Advanced Level 00:20:00 Final Exam Final Exam- Microsoft One Note Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft OneNote 2013 is a powerful tool that helps you to organise your projects and ideas. This course is designed to provide a basic understanding of OneNote 2013. Students will be shown a practical way of learning with a hands-on and customizable approach. They will also get a chance to experience some of the new features that are offered in OneNote2013. By the end of this course, students will have an improved user interface with an array of powerful tools to help them manage their data through Skydrive - and better information leads to better decision making! Who is this course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn Microsoft OneNote. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note for Beginners Module One - Getting Started 00:30:00 Module Two - Your First Notebook 01:00:00 Module Three - Working with Text 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Staying Organized 01:00:00 Module Six - Tagging and Searching Notes 01:00:00 Module Seven - Using Send to OneNote 01:00:00 Module Eight - Inserting Basic Objects 01:00:00 Module Nine - Drawing in OneNote 01:00:00 Module Ten - Reviewing Your Notes 01:00:00 Module Eleven - Sharing Your Notes 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft One Note for Beginners 00:20:00 Final Exam Final Exam- Microsoft One Note for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Office 365 OneNote is created so you can access your OneNote notebooks from the same website where they are stored, and make some fundamental changes without using a computer where your desktop Office applications are installed. This will be useful to those people who are always on the go and always need to have access to their files from anywhere. In this course, you will learn the necessary skills, knowledge and information about the OneNote online which is part of the Office 365 suite of apps. Students will learn how to create notebooks, add content, share and print OneNote Online notebooks. Who is the course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn about one note 365 essentials. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 365 Essentials will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 365 Essentials Module One - Getting Started 00:30:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Your Text 01:00:00 Module Eight - Paragraph Formatting, Styles and Tags 01:00:00 Module Nine - The Insert Tools (I) 01:00:00 Module Ten - The Insert Tools (II) 01:00:00 Module Eleven - The View Tab 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft One Note 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft One Note 365 Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Description: Explore all that you need at an advanced level to become a proficient Microsoft OneNote 2010 user. This course will help you learn more advanced skills for working with your Notebooks. It demonstrates the new and enhanced features in Microsoft OneNote 2010 for gathering and sharing information. Students will explore OneNote 2010 interface features, including creating switchboards, macros, original reports, custom buttons, and in-depth custom queries for detailed data analysis. Students will also explore the best practices to employ during initial design and creation steps. In this course you will learn the necessary skills, knowledge and information of Microsoft One Note 2010. Who is this course for? This course would be ideal for Microsoft Office users, students, and office workers. This course is designed for anyone who wants to learn Microsoft one note 2010 at an advanced level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 2010 Advanced Level will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 2010 Advanced Level Module One - Getting Started 00:30:00 Module Two - Upgrading from One Note 2007 or 2003 01:00:00 Module Three - Staying Organized 01:00:00 Module Four - Note Taking Tools 01:00:00 Module Five - Text and Page Formatting 01:00:00 Module Six - Drawing and Handwriting Notes 01:00:00 Module Seven - Office Integration 01:00:00 Module Eight - Researching a Topic 01:00:00 Module Nine - Linked Notes 01:00:00 Module Ten - Collaborating 01:00:00 Module Eleven - Other Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft one note 2010 advanced level 00:20:00 Final Exam Final Exam- Microsoft one note 2010 advanced level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft OneNote 2007 is a powerful tool that helps you to organize your projects and ideas. This course is designed to provide a basic understanding of OneNote 2007. During this course, students will learn everything they need to know on how to create custom note books and pages to store all the details they work with every day. Students will also learn how to use the popular OneNote features including working with a graphics tablet, taking screen clippings, creating hyperlinks and much more. In this course students will learn the necessary skills, knowledge and information of Microsoft One Note 2007. Who is this course for? This course would be ideal for Microsoft Office users, students and office workers who want to learn about Microsoft one note 2007. This course would be ideal for individuals who want to learn how to use the new features of this application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 2007 for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing One Note 01:00:00 Module Three - Your First Notebook 01:00:00 Module Four - Basic Editing Tasks 01:00:00 Module Five - Working with Pages 01:00:00 Module Six - Adding Objects to Your Notebook 01:00:00 Module Seven - Advanced One Note Objects 01:00:00 Module Eight - Drawing in One Note 01:00:00 Module Nine - Managing Notes 01:00:00 Module Ten - Working with Notebooks 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00