38 Transactional Analysis courses in Edinburgh delivered On Demand

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:05:00 What's Your Self Image and How it Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:03:00 How Your Identity and Self Esteem are Linked 00:04:00 What Roadblocks Do You Put in Your Way 00:03:00 Comparing Yourself to Others As a Roadblock 00:04:00 Using Self Talk As a Roadblock 00:04:00 Using Fear As a Roadblock 00:03:00 Using Procrastination As a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Causes for Low Self Esteem 00:03:00 Sources For Low Self-Esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways To Remove Negative Thoughts From Your Subconscious Mind 00:03:00 Transactional Analysis-The Masks we Wear 00:03:00 Affirmations 00:03:00 Steps to Overcome Limiting Beliefs Learn in Childhood 00:05:00 Learn to Understand Your Potential 00:03:00 Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset Hacks To Overcome Limiting Beliefs 00:05:00 Ways to Cultivate a More Positive Mindset 00:03:00 Ways to Change Your Mindset And Attitude 00:04:00 Ways To Change Your Mindset For Success 00:04:00 Ways to Change Your Mindset 00:04:00 Believe in Yourself 00:04:00 Think About Your Past Successes 00:03:00 Learn to Trust Yourself 00:04:00 Let Yourself Off The Hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Review of Course 00:05:00 Final Assessment Assessment - Personal Development Masterclass 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Agile Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Resources Resources - Leadership & Management Level 4 Agile Project Management Module 01: Introduction Module 02: What is Agile Project Management? Module 03: What is Agile Manifesto? Module 04: Four Foundational Agile Values Module 05: Twelve Supporting Agile Principles Module 06: Role of Leaders in Agile PM Module 07: Managing Diversity in an Agile Team Module 08: Importance of Leadership in Agile Module 09: SCRUM Methodology Module 10: Extreme Programming Methodology Module 11: Stages of Agile Project Management Module 12: Importance of Accountability Module 13: Agile Team - Values & Ethics Module 14: Agile Team Management Module 15: Pitfalls to Effective Communication Module 16: Tips for Effective Communication Assessment Data Analysis Data Analysis 101 Assessment

Quality Guarantee Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This Leadership and Management Course will enable you to excel as a leader with the essential skills to motivate the team, resolve conflict, and achieve organisational goals and drive success. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand critical thinking skills, change processes and able to use process for decision-making Learn current leadership theories and how they are put into practice personally, locally, and globally Learn how to plan, organize, and execute complex business tasks in an effective and efficient manner Gain knowledge of diverse cultures, cross-culture communication, and the uses of power between groups Learn how to use your intelligence, intuition, voices, and ears to constructively engage with others Develop practical skills and tools such as time management, meeting management, team building, and group dynamics Learn how to communicate( written and spoken word, non-verbal language, and listening skills) with others effectively to manage conflicts, develop relationships, and work across differences Why Leadership and Management Course right for you? Leadership and Management course is ideal for people who want to sharpen their leadership and managerial skills to succeed in their professional space. This course aims to help aspiring leaders manage people effectively and efficiently, teach strategies to build a healthy relationship with employees, and techniques to manage the development interventions. By the end of this course, you will gain practical skills and knowledge to become a successful leader and manager and that will help you lead effective teams, or enhance your skill-set to achieve better career opportunities. You will know the essential aspects of emotional intelligence and the process to develop them. Leadership and Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Personal Effectiveness - How to Be an Awesome Professional Monday: Self-Confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: the Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: the Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How to Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: the Scope Process Thursday: Selecting Management Styles Friday: the Powerhouse Loop Who should take this course? The leadership and management course is designed for students who want to hone their leadership and managerial skills to bag lucrative job opportunities in their careers. It is ideal for those in management positions and who want to acquire an in-depth knowledge of leadership styles, theories, and attributes to manage people and drive the business successfully. Entry Requirements There are no academic entry requirements for this Leadership & Management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This leadership and management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60% For a comprehensive learning experience, check out our Leadership, Project Management and Change Management - 3 Courses in 1 Bundle. This course will help you develop essential skills and knowledge to become an effective leader, manage projects efficiently and navigate organizational changes successfully. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is a Leadership And Management Course? This is a program or training that focuses on developing the knowledge and skills and abilities required to effectively lead and manage individuals, teams and organisations. It is designed to enhance the capabilities of individuals. Learn more through our 'What is distributed leadership- everything you need to know' blog post. Does A Supervisorship Course Cost The Employer? This depends on the policies and practices of each individual employer. Some employers may invest in their employee's professional development and may cover the cost of a course. How Long Is An Online Supervisorship Course? The duration of a course can vary depending on some factors including the level of the course, the depth of contents, and the mode of delivery. Courses can range from short-term workshops to comprehensive certificate or degree programs. Short-term workshops may last anywhere from a few hours to a few days. On the other hand, the degree programs may take 3-4 years to complete. How To Apply For Level 5 Courses? To apply for level 5 courses, you generally need to follow these steps: After selecting our desired course, check the entry requirements, gather necessary documents, fill out the application form and submit it, pay the application fee and follow up for a response.

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 33 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about leadership and management Understand the core competencies and principles of leadership and management Explore the various areas of leadership and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager Managerial Skills For Managers Course Master the skills you need to propel your career forward in leadership and management. This course will equip you with the essential knowledge and skillset that will make you a confident leader or manager and take your career to the next level. This comprehensive managerial skills for managers course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this managerial skills for managers course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective leadership and management practice and equip you with the essential skills, confidence and competence to assist you in the leadership and management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in leadership and management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or manager or for people who are aspiring to specialise in leadership and management. Enrol in this managerial skills for managers course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive managerial skills for managers course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this leadership and management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This managerial skills for managers course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This managerial skills for managers course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This managerial skills for managers course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Personal Effectiveness - How To Be An Awesome Professional Monday: Self-confidence 00:06:00 Tuesday: Personal Time Management 00:10:00 Wednesday: Assert Yourself 00:10:00 Thursday: Problem Solving 00:06:00 Friday: Presenting 00:07:00 Managing Individuals - How To Get the Best From Your People Monday: Goal Setting 00:03:00 Tuesday - Delegation 00:06:00 Wednesday: Feedback 00:04:00 Thursday: Poor Performance 00:07:00 Friday: Coaching 00:06:00 Communication Skills - How To Make Your Management Voice Heard Monday: Listening 00:03:00 Tuesday - Motivating 00:07:00 Wednesday: Meetings 00:05:00 Thursday: Negotiating 00:05:00 Friday: Conflict 00:05:00 Team Management - How To Create and Keep A High Performance Team Monday: The Power of Teams 00:04:00 Tuesday: Team Development 00:08:00 Wednesday: Team Maintenance 00:06:00 Thursday: The Four Essentials of Team Management 00:07:00 Friday: Team Meetings 00:04:00 Manager's Toolkit - How To Adapt To Whatever The Job Throws At You Monday: Emotional Intelligence 00:03:00 Tuesday: Transactional Analysis 00:09:00 Wednesday - The SCOPE Process 00:02:00 Thursday: Selecting Management Styles 00:04:00 Friday: The Powerhouse Loop 00:03:00 Assessment Assessment - Managerial Skills For Managers 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

What Will I Learn? Handle themselves and be seen by peers and their bosses as managers, rather than as capable doers. Manage the people in their group or team, setting effective goals, delegating, and giving feedback. Communicate at a managerial level to negotiate, motivate, and resolve conflict. Deploy five of the most essential tools for any manager to have in your toolkit. Present, solve problems, manage their time, and deal with colleagues in a confident, assertive way. Deal with poor performance, and develop staff. Develop their team and harness the power of a team, dealing with setbacks in team dynamics and running good team meetings. Requirements You won't need any materials or specific knowledge to do this course. However, experience of organisational life will help you to put these modules into context. Description Are you a new manager, and looking to improve your management skills? Then you have come to the right place. This New Manager's Five-week Success System: 25 Days > Management course is designed for new managers who have not had any training in management. This highly engaging management course is intended to take you through the topics you need to know for enhancing your management abilities. It is a quick course helps you build a comprehensive and accurate structure. It also aims to give you clarity where there might not be any right now through a step-by-step process. This course covers area such as Personal Effectiveness, Managing Individuals, Communication Skills, Team Management and Manager's Toolkit efficiently. Dr Mike Clayton - my Management Story Hi, I'm Mike Clayton. I've been training new managers for nearly 20 years. And I was once that new manager myself, so I know the challenge of going from a doing role to a managing role. It doesn't matter how good you are at doing: management is something new.So, I have included in this course all the things I most wish I'd known when i started managing teams of colleagues. And I have created it around nuggets of advice that you can put straight into action: 100 of them.Using thee tools, ideas, and methods, I was promoted from Manager to Senior Manager at Deloitte Consulting in one year - the minimum possible. Here's what you'll get... At the end of this course, you will be able to manage your team well... and to do so with confidence. You will be ready to take your place as an effective manager in your organization. In this course, you'll get 25 modules, covering all the basics of management. They are split into five sections with five themes: personal effectiveness communication skills managing individuals managing teams manager's toolkit Take a look at the 25 lectures in the curriculum to see what you'll be covering, in more detail. So, that's one group of five videos a week: one a day. Each video gives you four essential tips that you can apply straight away to get guaranteed results. They build up into an indispensable list of 100 'do this' essentials that will transform your ability to get results. Do you want to succeed quickly? ...or fail slowly? Take this course if you aim to succeed in management, and you want to make a rapid start. ... Especially if you are in a management role for the first time and feel out of your depth, without the support and guidance you need. Let Mike Clayton, with 20 years of being a manager and training managers, be your guide. Do You Have to do One-a-day for Five Weeks? No. That structure makes it easy for people with only a few minutes to spare, each day. If you prefer to work through them, faster, or to dip in and out, or to watch what you need, when you need it... That's all fine by me. And however you watch these videos, don't forget: I will be here to answer any questions you have. Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back. And What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is designed for new managers ... or soon to be, new managers. This course is perfect if you are strong technically or functionally, but have had little or no training in the craft of management. Take this course if you aim to succeed in management, and you want to make a rapid start. And particularly take this course if you are in a management role for the first time and feel a little out of your depth, without the support and guidance you need. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Week 1: Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence FREE 00:06:00 Tuesday: Personal Time Management FREE 00:10:00 Wednesday: Assert Yourself 00:09:00 Thursday: Problem Solving 00:06:00 Friday: Presenting 00:07:00 Week 2: Managing Individuals - How to Get the Best from your People Monday: Goal Setting 00:02:00 Tuesday: Delegation FREE 00:06:00 Wednesday: Feedback 00:04:00 Thursday: Poor Performance 00:07:00 Friday: Coaching 00:06:00 Week 3: Communication Skills - How to Make your Management Voice Heard Monday: Listening 00:03:00 Tuesday: Motivating FREE 00:07:00 Wednesday: Meetings 00:04:00 Thursday: Negotiating 00:05:00 Friday: Conflict 00:04:00 Week 4: Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams 00:04:00 Tuesday: Team Development 00:08:00 Wednesday: Team Maintenance 00:06:00 Thursday: The Four Essentials of Team Management 00:07:00 Friday: Team Meetings 00:04:00 Week 5: Manager's Toolkit - How to Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence 00:03:00 Tuesday: Transactional Analysis 00:09:00 Wednesday: The SCOPE Process FREE 00:02:00 Thursday: Selecting Management Styles 00:04:00 Friday: The Powerhouse Loop 00:02:00

Overview This Personal Development Masterclass course will unlock your full potential and will show you how to excel in a career in Personal Development Masterclass. So upskill now and reach your full potential. Everything you need to get started in Personal Development Masterclass is available in this course. Learning and progressing are the hallmarks of personal development. This Personal Development Masterclass will quickly teach you the must-have skills needed to start in the relevant industry. In This Personal Development Masterclass Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Personal Development Masterclass skills to help you advance your career. Acquire a comprehensive understanding of various Personal Development Masterclass topics and tips from industry experts. Learn in-demand Personal Development Masterclass skills that are in high demand among UK employers, which will help you to kickstart your career. This Personal Development Masterclass course covers everything you must know to stand against the tough competition in the Personal Development Masterclass field.  The future is truly yours to seize with this Personal Development Masterclass. Enrol today and complete the course to achieve a Personal Development Masterclass certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Personal Development Masterclass course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Personal Development Masterclass course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Personal Development Masterclass course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Personal Development Masterclass is suitable for anyone aspiring to start a career in Personal Development Masterclass; even if you are new to this and have no prior knowledge on Personal Development Masterclass, this course is going to be very easy for you to understand.  And if you are already working in the Personal Development Masterclass field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Personal Development Masterclass course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Personal Development Masterclass course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Personal Development Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Personal Development Masterclass course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:03:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00

Overview Register on the Level 3 Certificate in Personal Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Level 3 Certificate in Personal Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 3 Certificate in Personal Training course List ItemReceive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice evaluation Assessment To successfully complete the Level 3 Certificate in Personal Training course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Level 3 Certificate in Personal Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:03:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Personal Development Training today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Personal Development Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:03:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00 Assignment Assignment - Personal Development Training 5 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.