10121 Trainers Course courses

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Boost Your Career By Enrolling In This Medical Transcription Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD QS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Medical Transcription and boost your career, then take a step in the right direction with this industry-standard, comprehensive Medical Transcription bundle of courses, which is well organised. This Medical Transcription bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD QS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Medical Transcription Bundle Package includes: Course 01: Certificate in Medical Transcription at QLS Level 3 10 Additional CPD Accredited Premiums Courses - Course 01: Biomedical Science Course 02: Medical Law Course 03: Introduction to Medical Terminology Course 04: Sports Medicine Fundamentals Course 05: Foot Health Practitioners Course Course 06: Pediatrician Course 07: Social Media in Health Care Course 08: First Aid Trainer Course Course 09: Paramedicine Study Course 10: Verification of Death Training for Nurses Success becomes a lot simpler with this Medical Transcription bundle package, which allows you to monetise your skills. This Medical Transcription bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Medical Transcription bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPD QS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Medical Transcription are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Medical Transcription Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD QS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. Start your learning journey straight away with this Medical Transcription Bundle & take a step toward a brighter future! Course 01: Certificate in Medical Transcription at QLS Level 3 Module 01: Introduction Module 02: The What, How, Who & Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Medical Transcription at QLS Level 3 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams.

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Free QLS Endorsed Certificate | 12 in 1 Exclusive Bundle with Free Certificates | 160 CPD Points | Installment Payment

Description Fundamentals of Electric Vehicles  Introducing the Fundamentals of Electric Vehicles Diploma, a comprehensive online course designed to equip learners with essential knowledge and skills in the rapidly growing field of electric vehicles (EVs). This course provides a thorough understanding of the critical components, systems, and technologies that make electric vehicles an increasingly attractive and sustainable transportation option. The Fundamentals of Electric Vehicles Diploma is tailored for individuals seeking a solid foundation in the various aspects of electric vehicle technology. Whether an automotive enthusiast, an engineering professional, or someone interested in pursuing a career in the EV industry, this course offers valuable insights and practical knowledge to help stay ahead in this dynamic and evolving sector. Starting with an Introduction to Electric Vehicles, learners will gain an overview of the history, types, and benefits of electric vehicles, as well as the key components and subsystems that enable their operation. The course will also delve into the Battery Technology for Electric Vehicles, providing an in-depth understanding of the different types of batteries, their chemistry, and the factors influencing their performance and lifespan. Electric Motors for Electric Vehicles is another essential topic covered in the Fundamentals of Electric Vehicles Diploma. Participants will explore various electric motor types, their working principles, and their applications in EVs. The course also covers Power Electronics for Electric Vehicles, addressing the critical role of power electronics in controlling and converting electrical energy in electric vehicle systems. A robust Charging Infrastructure for EVs is fundamental to their widespread adoption. This course thoroughly examines different charging technologies, their compatibility with various electric vehicles, and the challenges and opportunities in developing a comprehensive EV charging network. Furthermore, the course delves into Energy Management in Electric Vehicles, discussing strategies to optimise energy consumption and extend the driving range of EVs. The Fundamentals of Electric Vehicles Diploma also covers Thermal Management in Electric Vehicles, a crucial aspect of ensuring battery and motor performance, reliability, and longevity. Participants will learn about various thermal management techniques and their applications in electric vehicles. Vehicle Dynamics and Control in Electric Vehicles is another key topic, focusing on the unique challenges and opportunities in ensuring stability, handling, and ride comfort in electric vehicles. Design and Integration of Electric Drivetrains is an important aspect of developing efficient and high-performance electric vehicles. The course provides insights into the design and integration of drivetrain components, as well as their influence on overall vehicle performance. Finally, the Fundamentals of Electric Vehicles Diploma addresses Future Trends and Developments in Electric Vehicles, offering a forward-looking perspective on emerging technologies, market trends, and potential advancements in the EV industry. By completing the Fundamentals of Electric Vehicles Diploma, learners will have acquired a well-rounded understanding of electric vehicle technology, enabling them to contribute effectively to the EV industry or pursue further studies in this fascinating domain. Enrol today to start your journey towards becoming an expert in electric vehicle technology and help shape the future of sustainable transportation. What you will learn   1:Introduction to Electric Vehicles  2:Battery Technology for Electric Vehicles  3: Electric Motors for Electric Vehicles  4:Power Electronics for Electric Vehicles  5:Charging Infrastructure for EV  6:Energy Management in Electric Vehicles  7:Thermal Management in Electric Vehicles  8:Vehicle Dynamics and Control in Electric Vehicles  9:Design and Integration of Electric Drivetrains  10:Future Trends and Developments in Electric Vehicles  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

The Coaching & Mentoring - CPDQS Accredited Bundle Course offers an insightful approach to developing key coaching and mentoring skills. Perfect for professionals who seek to enhance their expertise, this course focuses on the essential tools and strategies to foster positive change in others. With a well-rounded curriculum designed to meet the needs of today’s fast-paced business environment, participants will discover how to effectively support and guide individuals in their personal and professional growth. This course is entirely online, allowing you to learn at your own pace, whether you're a seasoned coach or just starting out. Through a mix of theory, case studies, and expert guidance, you'll acquire valuable knowledge that can be applied immediately in any coaching or mentoring context. By the end of the course, you'll possess a solid understanding of the key principles that drive successful coaching relationships, equipping you with the confidence to make a lasting impact. Key Features of Coaching & Mentoring Bundle CPD Accredited Coaching & Mentoring Course Instant PDF certificate Fully online, interactive Coaching & Mentoringcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Coaching & Mentoring Bundle course to excel! To become successful in your profession, you must have a specific set of Coaching & Mentoring skills to succeed in today's competitive world. In this in-depth Coaching & Mentoringtraining course, you will develop the most in-demand Coaching & Mentoring skills to kickstart your career, as well as upgrade your existing knowledge & skills. Coaching & Mentoring Curriculum Course 01: Level 3 Coaching & Mentoring Course Course 02: Problem Solving Skills Course 03: Level 3 Diploma in Management and Leadership Course 04: Motivational Interviewing Course 05: Employee Engagement Course 06: Career Development Course 07: Academic and Personal Development Course 08: Employee Relations Course 09: Motivation Course 10: Mental Health Self-Care Course 11: Corporate Governance Course 12: Anger Management Course 13: Facilities & Maintenance Operative Course 14: Six Sigma Course 15: Project Planning and Execution Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Positive Psychology Course 20: Communication and Organisational Skills Accreditation This Coaching & Mentoring bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Coaching & Mentoring course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Coaching & Mentoring basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Coaching & Mentoring Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

This Level 1 Working With Children is an introductory course designed for learners, regardless of employment status, who want or need to develop their understanding of the main issues in childcare learning and development. The Level 1 Working With Children qualification provides students with a good understanding of the practical skills required for working with young children and employment in general. This Level 1 Working With Children course covers healthy eating and planning and participating in activities to encourage children to eat healthily. This Level 1 Working With Children course also covers supporting the provision of a safe learning environment for young children, health and safety requirements and the importance of keeping all children safe from harm, designing a range of play activities for young children aimed at their age and stage of development. Learning Outcomes After completing Level 1 Working With Children course, the learner will be able to: Understand how to encourage children to eat healthily. Understand how to create a safe environment for young children. Understand the features of effective teamwork. Understand the role in promoting children's rights. Understand how to provide a variety of appropriate play activities for young children. Why Choose Level 1 Working With Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Working with Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Level 1 Working With Children Bundle Course Course 01: Level 1 Working With Children Course 02: Level 2 Diploma for the Early Years Practitioner Course 03: Level 2 Certificate in Behaviour that Challenges in Children Course 04: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 05: Level 2 Award in Preparation for the Responsibilities of Parenting Course 06: Level 2 Award in Babysitting Course 07: Level 3 Designated Safeguarding Lead Training Course Child Course 08: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 09: Level 2 Award in Support Work in Schools and Colleges Course 10: Care and support for Vulnerable Children Course 11: Speech & Language Therapy Course 12: Primary Teaching Diploma Course 13: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 14: Level 4 Diploma in Child Counselling Course Course 15: Child and Adolescent Mental Health Course Course 16: Child Protection and Risk Assessment Course 17: Level 3 Certificate in Understanding Autism Course 18: Level 3 Award in Childcare and Education Course Course 19: Nursery Nurse Course Course 20: Childcare and Nutrition Course 21: Level 4 Child Care and Diploma Course Course 22: Level 2 Safeguarding Children Training Course Course 23: Diploma in Special Education Needs (SEN) Course 24: Introduction to Psychology Course 25: Autism Diploma Course ***Other Benefits of Level 1 Working With Children Bundle Course Free 25 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum OfLevel 1 Award in Working With Children Module 01: Encouraging Children to Eat Healthily Module 02: Create a Safe Environment for Young Children Module 03: Working in a Team Module 04: Contribute to Equality of Opportunity in Support of Young Children's Development Module 05: Provide a Range of Appropriate Play Activities for Young Children >> ---------------- << Assessment Method After completing each module of the Level 1 Working With Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Working With Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 1 Working with Children course is ideal for motivated students who want to improve their personal and professional skills while also preparing for their dream job! This Course is also ideal for those who want to learn in-depth about this topic and value staying up to date on the most recent facts and expertise. Requirements There are no specific requirements for Level 1 Working with Children course because it does not require any advanced knowledge or skills. Career path This Level 1 Working with Children course does not provide a direct job qualification. However, you must deal with children as a parent, teacher, family member, or other professional. That is why it is critical to understand the Working with Children. Certificates Certificate of completion Digital certificate - Included

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 250 CPD Points|CPD & CiQ Accredited

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited