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10073 Trainers Course courses in Nottingham delivered Online

Advanced Diploma in Kindle Publishing

4.3(43)

By John Academy

Description:  Through Kindle publishing, you will be able to see published digital texts, stories, etc. Since Amazon is an outstanding online commercial centre, it is important to give a wide assortment of items, especially electronic books to consumers. Publishing Kindle eBooks might take you a long time to master but starting with the basics will help you step up your career. With proper skills in training and education, you will be able to learn the basics and how to publish eBook on Amazon. You will be taught Kindle Publishing Strategies in this course that would help the sales and promotions of your album. Who is the course for? EBook writers and publishers who are into Amazon Kindle publishing. People who have an interest in being profitable through Amazon Kindle Publishing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Kindle Publishing will be very beneficial and helpful, especially to the following careers: Blogger Content Creator Editor Publisher Writer. Module 1: Kindle Publishing Basics First Lesson 01:00:00 Second Lesson 01:00:00 Third Lesson 02:00:00 Fourth Lesson 01:00:00 Final Lesson 01:00:00 Module 2: Publishing eBook on Amazon The Treasures of Amazon Kindle 00:45:00 Finding the Magic Words 00:45:00 Creating the Magic Formula 01:00:00 Unlocking the Secret Sequence 00:45:00 Unveiling the Wonders of Your Work 00:30:00 How Much Are Your Secrets Worth 00:30:00 Other Types of Marketing 00:45:00 Module 3: Kindle Publishing Strategies Step 1-6 00:30:00 Step 7-14 02:00:00 Additional Supporting Material Amazon Kindle Publishing Guidelines 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Kindle Publishing
Delivered Online On Demand13 hours 30 minutes
£11.99

Food Hygiene, Health and Safety Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: If you are looking to gain a broad knowledge of food hygiene and safety, how to handle food safely, identify safety risks and prevent foodborne illnesses, food poisoning and bacteria viruses, then this food safety certificate is for you. This food hygiene, Health and Safety course is designed for those who work within, or are aspiring to work within the catering and hospitality industry, such as kitchen staff, chefs, supervisors and restaurant managers. By law, all food handlers must have an understanding of the basic principles of food hygiene and food safety standards. This food hygiene certificate will show you how to work safely in the workplace so as to prevent contaminating food. This training course will teach you how to handle raw meat, wash your hands correctly, keep work surfaces sparkling, prepare and store food, plus much more. On course completion, you'll have the practical skills and knowledge you need to handle and prepare raw and cooked foods. You will also have familiarised with the food management system, the steps of HAACP, and the Food Safety Act, to ensure excellent safety standards within the workplace. Enrol in this course today and learn how to maintain high standards of safety for your food business Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Health and Safety at Workplace Introduction 00:15:00 Health and Safety Related Accidents and ill-health 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Mock Exam Mock Exam- Food Hygiene, Health and Safety Course 00:30:00 Final Exam Final Exam- Food Hygiene, Health and Safety Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Food Hygiene, Health and Safety Course
Delivered Online On Demand33 hours
£11.99

iPhone Tricks and Apps

4.3(43)

By John Academy

Do you own an iPhone but don't know how to use it? Are you curious what you can do or what apps can you have with your iPhone? If yes, then this course is for you! Description: iPhone was invented many years ago, and still, it has been one of the best-selling phones to date. If you are someone who is curious with iPhone and how they are used, or you just want to explore iPhone, then this course is perfect for you. This course will start by introducing you the most popular productivity applications for the multi-tasker used in iPhone. You will also have fun with the tricks and tips for your iPhone. Lastly, in this course, you will know what applications you should have and what can you do with it to be able to explore more. Who is the course for? Anyone who is interested in checking and trying the features of an iPhone, especially app developers. iPhone owners who want to explore their phones and utilise it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The iPhone Tricks and Apps is a useful qualification to possess, and would be beneficial for the following careers: iPhone App Developer iOs Developer. iPhone Tricks and Apps The Most Popular Productivity Applications For the Multi-Tasker 01:00:00 Augmented Reality on the iPhone 00:30:00 Funny iPhone tricks 00:30:00 Get Beer and Popcorn on your iPhone 00:15:00 Great iPhone tips 01:00:00 Handy iPhone Tricks and Applications to Have 01:00:00 How to Find Your Way Using iPhone GPS 01:00:00 How to Use TweetDeck on Your iPhone and Stay Connected 00:15:00 Impress your friends with these iPhone usage tips and applications 00:15:00 Interesting iPhone Applications for People to Try 01:00:00 Managing Your To Do List with an iPhone Application 00:30:00 Most Wanted Applications For The iPhone 00:15:00 Popular Tricks for Your IPhone 00:15:00 Teaching Your Kids with an iPhone Application 00:15:00 Using Your iPhone as a Flash Drive 00:30:00 Top 3 Games for iPhone Addicts 00:30:00 Top 3 Must Have Tricks For iPhone Survival 00:15:00 Top 3 Social Networking Applications for the Multi-tasker 01:00:00 Top 3 Tricks to Get The Most out Of Your iPhone 00:15:00 Truly Productive Real Estate Management with an iPhone Application 01:00:00 Using an iPhone Application to Remember Key Dates 00:15:00 Using an iPhone Application to Translate Your Way to Success 00:15:00 Using an iPhone Application to Make Your Run Work for You 01:00:00 Using the Weather Channel iPhone Application to Plan Your Day 00:30:00

iPhone Tricks and Apps
Delivered Online On Demand13 hours 30 minutes
£11.99

Cryptocurrency Diploma

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description Cryptocurrency is a digital or virtual currency created to operate as a medium of exchange. Cryptocurrency emerged in the digital era with components of mathematical theory and computer science to convert a system to secure communications, information and money online. It is not unknown that cryptocurrencies exploded onto the display with the invention of the Blockchain technology and the first cryptocurrency was Bitcoin created in 2009. The actual aim of this Cryptocurrency Diploma is to shed light on the possibility to make money by investing in cryptocurrencies. Through this course, you will explore every detail about cryptocurrency as well as fund money on cryptocurrency without losing a single penny. Grab the opportunity to educate yourself about cryptocurrency and become financially independent in the coming future. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: This course does not involve any type of assessment. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. [/vc_column_text][/vc_column][/vc_row] Introduction Introduction FREE 00:09:00 Cryptocurrency Basics Understanding How Cryptocurrencies Work 00:15:00 Cryptocurrencies as an Investment 00:08:00 Analyzing the Intrinsic Value of Cryptocurrency 00:06:00 Cryptocurrencies versus other Investments Cryptocurrency versus Stocks 00:05:00 Cryptocurrency versus Real Estate 00:05:00 Cryptocurrency versus Gold 00:04:00 Bitcoin versus Ethereum 00:05:00 Other Cryptocurrencies 00:06:00 The Psychology of Cryptocurrencies A New Technology-'This Time it's Different' 00:07:00 The Cryptocurrency Bubble versus the Great Tulip and Dot Com Bubbles 00:07:00 The Psychology of Cryptocurrency as an Investment 00:06:00 Relative versus Absolute Return on Investment 00:07:00 The Absolute BEST Way to Get Rich: Proven, Tested, Timeless 00:11:00 Conclusion Conclusion 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cryptocurrency Diploma
Delivered Online On Demand1 hour 45 minutes
£11.99

Construction Cost Estimation Course

4.3(43)

By John Academy

Overview Cost estimating is vital to the success of any construction project. It involves determining the total budget required to complete a project over a set period of time. This Construction Cost Estimation Course will strengthen your ability to create and maintain a feasible budget for project costs. The Construction Cost Estimation Course will give you valuable insights into construction management, cost estimation and control. Training with us, you'll identify the main types of construction cost estimates and the new aspects of estimating costs. Besides, you'll learn about the various elements and factors influencing cost estimation and the methods of estimating construction costs. You'll also learn the techniques to improve project budget estimation accuracy and understand the concept of construction materials management. Course Preview Learning Outcomes Identify the role of the construction supervisor Explore the steps to estimate the cost of a project Learn how to prepare a bill of quantities in construction Strengthen your knowledge of estimation and the tendering process in construction Understand the importance of materials management Realise the issues confronting material management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Construction Cost Estimation Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Construction Cost Estimation Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Construction Cost Estimation Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Cost Estimator Construction Cost Estimation Consultant Construction Manager Project Manager Quality Assurance Inspector Module 01: Introduction to Construction Management Introduction to Construction Management 00:07:00 Module 02: Cost Estimation Cost Estimation 00:16:00 Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:05:00 Module 04: Elements and Factors Influencing Cost Estimation Elements and Factors Influencing Cost Estimation 00:08:00 Module 05: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:18:00 Module 06: Cost Management Cost Management 00:09:00 Module 07: Management of Material for construction Management of Material for construction 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Construction Cost Estimation Course
Delivered Online On Demand1 hour 11 minutes
£11.99

Career Expert Course

4.3(43)

By John Academy

Description: In choosing the career path you want to take, you need to consider if there will be a career development in the work you choose. If yes, then you should treasure and hold onto this career. If not, learn how to identify career development opportunities through this course. This course will help you avoid feeling stuck or unsatisfied with work and become a career expert that will eventually help you or your clients with similar concerns. In this career development course, you will be educated on the skills you need to help yourself and other people in improving in their career. Who is the course for? Professionals or anyone who helps people with their dilemmas in career development. People who have an interest in developing their career developing skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Career Expert Course is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Human Resource Specialist Human Resource Manager Life Coach Manager Mentor. Career Basics Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 00:30:00 Becoming a Leader 00:30:00 Skills in Career Development Introduction 00:15:00 Ways To Improve Your Performance At Work 00:30:00 Career Aptitude Tests And Career Assessments 00:30:00 Get Mentoring 01:00:00 Importance Of Online Courses 00:30:00 Advantages To Take Offline Courses 00:30:00 Benefits Of Life Lessons 00:30:00 Self Esteem 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Career Expert Course
Delivered Online On Demand8 hours 15 minutes
£11.99

Sexual Harassment Awareness Training

4.3(43)

By John Academy

Overview Facing sexual harassment in the workplace can have a severe mental toll on the victim and lead to low productivity, decreased job satisfaction and even increased employee turnover rates. Equip the knowledge and skills to prevent sexual harassment in the workplace and create a safe work environment with our Sexual Harassment Awareness Training course. The course will help you comprehend the impact of sexual harassment. From the module, you will learn about different types of sexual harassment. The course will help you identify harassment in the workplace. You will also acquire the skills and expertise to handle sexual harassment in the workplace. This course will take you a step closer to building a safe workplace, enrol now and start learning! Course Preview Learning Outcomes Learn about the effects of sexual harassment Understand different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Know the policies and procedures regarding harassment Understand how to effectively deal with sexual harassment Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Identifying Sexual Harassment Managing Sexual Harassment Who Should Take This Sexual Harassment Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sexual Harassment Awareness Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Sexual Harassment Awareness Training course will equip you with effective skills and abilities and help you explore career paths such as  Sexual Harassment Educator HR Manager Corporate Compliance Office Social Worker Module 01: Identifying Sexual Harassment in the Workplace Identifying Sexual Harassment in the Workplace 00:12:00 Module 02: Positively Dealing with Sexual Harassment Positively Dealing with Sexual Harassment 00:09:00 Module 03: Toxicity, Legality, and Equality Toxicity, Legality, and Equality 00:10:00 Module 04: Types of Sexual Harassment Types of Sexual Harassment 00:09:00 Module 05: Understanding the Effects of Sexual Harassment Understanding the Effects of Sexual Harassment 00:09:00 Module 06: Working Policies and Procedures Regarding Harassment Working Policies and Procedures Regarding Harassment 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sexual Harassment Awareness Training
Delivered Online On Demand58 minutes
£11.99

Mastering Google Local Search

4.3(43)

By John Academy

Description: Change your career by learning how to make, manage and execute advanced search marketing strategies utilising AdWords, PPC promoting, display advertising and re-marketing methods. This specific course is conveyed by the industry's leading search marketing experts. Point by point and organised modules teach you the elements of search campaign planning, creation and measurement, along with an accredited certification to validate your new expertise. Who is the course for? Anyone interested in online advertising. Companies looking to increase their online presence. Entrepreneurs and business owners. Anyone interested in launching an online business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Analytics Business Management/Development Event Management Social Media Analyst Web Design Offline Marketing/Advertising Writing/Blogging. Mastering Google Local Search STEP 01 00:15:00 STEP 02 00:30:00 STEP 03 01:30:00 STEP 04 00:30:00 STEP 05 00:30:00 STEP 06 00:30:00 STEP 07 00:15:00 STEP 08 01:00:00 STEP 09 01:00:00 STEP 10 00:30:00 STEP 11 00:30:00 STEP 12 00:30:00 STEP 13 00:30:00 STEP 14 00:30:00 STEP 15 00:30:00 STEP 16 00:30:00 STEP 17 00:30:00 STEP 18 00:30:00 STEP 19 00:30:00 STEP 20 00:30:00 STEP 21 00:15:00 Mock Exam Mock Exam- Mastering Google Local Search 00:20:00 Final Exam Final Exam- Mastering Google Local Search 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Mastering Google Local Search
Delivered Online On Demand12 hours 25 minutes
£11.99

Advanced Call Centre Skills Training

4.3(43)

By John Academy

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Call Centre Skills Training
Delivered Online On Demand20 hours 15 minutes
£11.99

Public Health & Nutrition Course

4.3(43)

By John Academy

Course Overview A community's well being depends largely on how public health is maintained. That is why this sector demands skilled professionals. If you want to be a part of this sector, the Public Health & Nutrition Course is the best place to acquire the expertise. It will crown you with the fundamental skills and competence to establish a career in the public health sector. The Public Health & Nutrition Course will help you acquire theoretical knowledge and practical skills in public health. From the informative modules, you will understand the fundamentals of Epidemiology. The course will provide you with valuable information on childbirth and maternity. You will grasp the techniques of disease control and understand measures of disease frequency. It will educate you on the healthcare system and the policies related to public health. The Public Health & Nutrition Course is an easy and engaging way of learning the ins and outs of public health. It will help you build a solid foundation in this subject and prepare you to pursue a promising career in the public health sector. Learning Outcomes Familiarize yourself with the principles of public health Understand the basics of Epidemiology Enrich your knowledge of childbirth and maternity Learn about the measures of disease control Broaden your understanding of the healthcare system and policy Who is this course for? The Public Health & Nutrition Course is for those interested in joining the public health care sector. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Public Health & Nutrition Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Dietitian & Nutritionist Epidemiologist Health Educators Community Health Workers Public Health Nurse Module 1: Introduction to Public Health Introduction to Public Health 00:25:00 Module 2: Principles of Public Health Principles of Public Health 00:22:00 Module 3: Understanding Epidemiology Understanding Epidemiology 00:25:00 Module 4: Disease Control Disease Control 00:25:00 Module 5: Understanding Measures of Disease Frequency Understanding Measures of Disease Frequency 00:21:00 Module 6: Maternity and Childbirth Maternity and Childbirth 00:39:00 Module 7: Environment and Public Health Environment and Public Health 00:23:00 Module 8: Health System and Policy Health System and Policy 00:24:00 Module 9: Public Health and Ethics Public Health and Ethics 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Public Health & Nutrition Course
Delivered Online On Demand3 hours 41 minutes
£11.99