5420 Trainer courses

The TQUK LEVEL 2 Certificate in Understanding Children & Young People’s Mental Health (RQF) Qualification is to enable you to gain a recognised (RQF) qualification to support those with mental health difficulties. As a staffing member working with children and young people, you are responsible for the safeguarding of each person and as such having an understanding in supporting children and young people with difficulties in mental health.

The Pool Maintenance course provides essential knowledge and skills for ensuring the cleanliness, safety, and optimal functioning of pools. Participants will learn about maintenance equipment, cleaning techniques, water chemical balance, and water quality maintenance. Emphasis will be placed on pool safety measures to create a secure environment for users. This course equips learners with the expertise needed to maintain pools effectively. Learning Outcomes: Understand the various maintenance equipment required for pool upkeep. Learn effective cleaning and maintenance methods for different pool types. Gain insight into maintaining the chemical balance of pool water. Learn techniques for ensuring high water quality and clarity. Implement pool safety measures to prevent accidents and injuries. Identify common pool maintenance challenges and solutions. Develop skills in troubleshooting pool-related issues. Gain knowledge of regulatory guidelines and standards for pool maintenance. Why buy this Pool Maintenance?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pool Maintenance you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pool Maintenance course is ideal for Individuals interested in pursuing a career in pool maintenance and management. Pool owners, operators, and facility managers seeking to enhance their maintenance skills. Maintenance technicians looking to specialize in pool maintenance. Those working in the hospitality and leisure industry with pool facilities. Prerequisites This Pool Maintenance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pool Maintenance Technician - Average Salary: £18,000 - £30,000 per year. Pool Facility Manager - Average Salary: £25,000 - £40,000 per year. Aquatic Centre Supervisor - Average Salary: £20,000 - £35,000 per year. Pool and Spa Technician - Average Salary: £20,000 - £30,000 per year. Water Quality Specialist - Average Salary: £22,000 - £35,000 per year. Course Curriculum Pool Maintenance Module 01: Maintenance Equipment Maintenance Equipment 00:17:00 Pool Maintenance Module 02: Cleaning and Maintenance Cleaning and Maintenance 00:20:00 Pool Maintenance Module 03: Chemical Balance of Water Chemical Balance of Water 00:25:00 Pool Maintenance Module 04: Water Quality Maintenance Water Quality Maintenance 00:15:00 Pool Maintenance Module 05: Pool Safety Pool Safety 00:26:00 Assignment Assignment - Pool Maintenance 00:00:00

Python Data Analytics with Python using Numpy, Pandas, Dataframes. Most attendees are in-work Data Professional. Private individuals are very welcome. Our Style: Hands-on, Practical Location: Online, Instructor-led

SQL Queries Course, 1-Day. Basic SQL syntax. This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. Private individuals are also very welcome.

his course covers the essential Python Basics, in our interactive, instructor led Live Virtual Classroom. This Python Basics course is a very good introduction to essential fundamental programming concepts using Python as programming language. These concepts are daily used by programmers and is your first step to working as a programmer. By the end, you'll be comfortable in programming Python code. You will have done small projects. This will serve for you as examples and samples that you can use to build larger projects.

Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

First Aid - Level 3 First Aid at Work Re-Qualification Two Day Course Cost:  £125 + vat per person Group Booking: 8 People or more £850 (inclusive of vat). SYLLABUS A range of subjects are covered, including:- Legalities, responsibilities and reporting Dealing with an unresponsive casualty Fractures and spinal injuries Resuscitation and AED Awareness Assessment of the situation CERTIFICATION Control of bleeding Shock (including Anaphylaxis) Heart attacks Head injuries Sprains and strains Poisoning Bandaging Choking Eye injuries Chest injuries Maximum of 12 People All learners will have the skills and knowledge to provide the organisation with Emergency First Aider’s that can provide treatment to their casualties in a prompt, safe and effective manner. This accredited Two-Day First-Aid at Work Course is designed for those who currently hold a First-Aid Qualification that is due to expire and meets the requirements of the Health & Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations (Northern Ireland) 1982. The Certificate is valid for 3 years and will expire from the date on the certificate. First Aid • Life-Saving Skills First Aid Training is not just a Course; it’s a life-saving skill everyone should possess. It’s about being prepared for the unexpected knowing how to respond when seconds count. As Health & Safety Law mandates, employers must create a secure and healthy environment for their employees. This responsibility extends to providing immediate and effective First-Aid Care when necessary. We understand that learning is best achieved through practical application. That’s why we offer In-Person Workshops on First Aid. These workshops provide hands-on experience under the guidance of our highly qualified trainers. You’ll have the opportunity to practice what you’ve learned in a controlled environment before you need to apply it in real life. Upon completion of a First-Aid Qualification, employers can be assured that they have highly-trained personnel capable of responding swiftly and effectively to any First-Aid needs. This fulfils legal obligations and contributes to a safer, more caring work environment for all. In essence, the First Aid Certification is more than just a qualification; it’s an investment in the health and safety of your workforce.

Paediatric First Aid Paediatric First Aid at Work Two Day Course Cost:  £125 + vat per person This course has been developed for those who are working with children and infants. It will be of particular interest to teachers, child minders, crèche assistants, playgroup personnel and anyone else who has a responsibility for their welfare whilst in your care. The purpose of the qualification is for the learner to attain the knowledge and practical competence required to deal with a range of paediatric first-aid situations. This two-day qualification fulfils the requirements for first aid training detailed in the Department for Education’s statutory framework for the Early Years Foundation Stage.  SYLLABUS A range of subjects is covered, including: Role of the Paediatric First Aider Primary survey Resuscitation (CPR including the safe use of an AED) Wounds, bleeding and shock Allergic reactions including anaphylaxis Head, neck and back injuries Seizure Choking Minor injuries Recovery position Fractures Foreign bodies Diabetic emergencies Asthma Meningitis Febrile convulsions Extreme cold and heat Electrical incidents Maximum of 12 People Students must be a minimum of 16 years of age to qualify. Numbers A maximum of 12 students can be accommodated on this course. CERTIFICATION The qualification is valid for three years from the date of achievement. It is recommended that the learner attends annual refresher training. The learner will need to complete the full course again to re-qualify for a further three years. First Aid • Life-Saving Skills First Aid Training is not just a Course; it’s a life-saving skill everyone should possess. It’s about being prepared for the unexpected knowing how to respond when seconds count. As Health & Safety Law mandates, employers must create a secure and healthy environment for their employees. This responsibility extends to providing immediate and effective First-Aid Care when necessary. We understand that learning is best achieved through practical application. That’s why we offer In-Person Workshops on First Aid. These workshops provide hands-on experience under the guidance of our highly qualified trainers. You’ll have the opportunity to practice what you’ve learned in a controlled environment before you need to apply it in real life. Upon completion of a First-Aid Qualification, employers can be assured that they have highly-trained personnel capable of responding swiftly and effectively to any First-Aid needs. This fulfils legal obligations and contributes to a safer, more caring work environment for all. In essence, the First Aid Certification is more than just a qualification; it’s an investment in the health and safety of your workforce.

Fancy learning how to freeze your way to better health, without the frostbite? Our Cryotherapy Training Course is a breath of fresh, icy air for anyone eager to explore the science and techniques behind this chilling wellness trend. You'll discover everything from the benefits of cold exposure to safety protocols and session management — all from the warmth of your own home. No shivers required. Whether you’re aiming to enhance your wellness knowledge or planning to add a new skill to your portfolio, this Cryotherapy Training Course delivers clear, structured lessons that fit neatly into any busy schedule. Expect a smart balance of theory, practical guidance (without needing to freeze yourself), and expert advice that won't leave you out in the cold. If you’re serious about understanding the power of cold therapy — minus the drama — you’re in exactly the right place. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Cryotherapy Module 02: Cryotherapy Equipment and Safety Module 03: Cryotherapy Techniques and Applications Module 04: Client Assessment and Consultation Module 05: Cryotherapy Business Operations Module 06: Cryotherapy Research and Advancements Module 07: Cryotherapy Safety and Emergency Preparedness Learning Outcomes: Analyse cryotherapy techniques for diverse applications. Demonstrate proficiency in cryotherapy equipment operation and safety. Apply client assessment skills to tailor cryotherapy sessions effectively. Develop sound cryotherapy business strategies for operational success. Evaluate cryotherapy research to stay abreast of industry advancements. Implement safety and emergency preparedness measures in cryotherapy practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fitness professionals seeking diversification. Healthcare practitioners exploring alternative therapies. Entrepreneurs venturing into wellness services. Sports therapists enhancing their skill set. Spa and wellness industry enthusiasts. Individuals intrigued by emerging health technologies. Health and fitness enthusiasts seeking expertise. Those aiming for a career in cryotherapy. Career path Cryotherapy Technician Wellness Centre Manager Sports Recovery Specialist Health Spa Consultant Alternative Therapy Entrepreneur Fitness Facility Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.