4602 Trainer courses in Wideopen delivered Online

This course covers the complete AWS Application Stacks using Cloud Development Kit. Learn to deploy simple-to-complex resources in AWS using CDK and launch several stacks and templates. This course assumes you know how to use the AWS Cloud. It will help you transform your solution architecting skills into CDK Stack.

Introduction to Dog Training: Keeping our dogs in shape and healthy can be challenging, especially for those who live in cities or experience frequent rainy days. Obesity in pets is becoming a growing concern, making it essential to have a tool for exercising dogs. A treadmill can serve as an excellent solution. However, getting a dog to run on a treadmill is not as easy as it may seem. Dogs often need training to become accustomed to using a treadmill, and this training involves associated learning. Dog owners and trainers who take the time to understand animal behavior training can develop a deeper understanding of their dog's needs and learn the best methods for training without causing harm.   In this course, you will explore the following topics: Classical conditioning and its application in dog training Advanced classical conditioning methods to help dogs become comfortable with using a treadmill Operant conditioning and how different types of reinforcement can aid in training dogs to use a treadmill without fear Various methods of punishment in advanced operant conditioning techniques   By taking this course, you can enjoy the following benefits: Gain a deeper insight into dog training and the application of behavioral psychology to animals Understand effective methods for training your dog without resorting to force Assist your dog in overcoming phobias, correcting bad behavior, and encouraging them to learn in a enjoyable manner Strengthen your bond with your pet as you employ various associative conditioning methods during training Course Modules/Lessons Module 1: Using Classical Conditioning in Dog Training Module 2: Advanced Classical Conditioning Methods in Canine Training Module 3: Using Operant Conditioning in Dog Training Module 4: Advanced Methods of Operant Conditioning in Canine Training

Introduction: Many industries depend on lift trucks as they are extremely useful tools in moving heavy materials. Lift trucks (also known as forklifts) are essential to various lines of business. For those who begin working as a lift truck operator, they can go on to become worksite managers, supervisors and trainers. However, as good and as necessary as lift trucks are, they are large and dangerous pieces of equipment and must be handled properly and safely. If used without authorisation, they can result in fatalities. Not only do business owners and employers need to obtain lift truck licences, but site employees also need to be certified to handle such vehicles. Therefore, it is essential for employers to develop and implement training programmes tailored to the job itself. Workers should also look to obtain the proper form of basic training beforehand. This way employers can gauge the safety knowledge that a prospective employee has and can train accordingly. To learn how to safely work with lift trucks, one should receive a rounded education. This should include learning about commonly used lift trucks, how to obtain the necessary training and what can happen if a lift truck is handled without experience. In this course: What You Will Learn: The importance of knowing how to safely operate a lift truck About lift truck training programmes About commonly used lift trucks The dangers of operating a lift truck without authorisation About refresher courses and additional training programmes Benefits Of Taking this Course: Employers and site personnel will learn about the responsibilities of safely operating a lift truck and the hazards associated with poor handling Learn about safety standards and guidelines and worksite employees will learn how to find the right accredited programme Familiarisation of six commonly used lift trucks, what they are used for and what environments that can be driven in Employers and workers will learn how to avoid dangerous situations with examples of dangerous operation Staff and employers will learn why refresher courses are mandatory and how they can help in meeting safety guidelines Course Modules: Module 01: The importance of knowing how to safely operate a lift truck Module 02: Lift Truck Training Programmes Module 03: Commonly used lift trucks Module 04: The dangers of operating a lift truck without authorisation Module 05: Refresher courses and additional training programmes

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

4 in 1 Package | Updated New Course 2023 | CPD Certified | 40 CPD Points | Free Certificates | Lifetime Access

CPD Certified | 4 Additional Free Courses | 50 CPD Points | Free PDF Certificates | Lifetime Access

THIS LIVE PRESENTATION is suitable for parents and carers of individuals affected by neurodiversity aswell as practitioners providing services for people with autism and associated conditions and gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge and from a unique perspective, this course will assist you to support neurodiverse loved ones, individuals and families. This live presentation includes ADHD, PDA and neurodiversity and the Sensory world uniquely brought to you by autistic trainers. Learn more about sensory dysfunction, autism and anxiety and Masking!. Join us to learn more about Autism, and how to communicate more effectively with individuals on the autistic spectrum! This presentation also covers ‘Challenging Behaviour’ and how to implement Positive Behaviour Support Plans and EXPLAINS why communication, sensory, rigid thinking and social interaction differences lead to CHALLENGING BEHAVIOUR and offers advice and strategies about how to support individuals with differences. Training sessions include question and answer time to offer practitioners and families to gain solutions to relevant challenges/experiences. Autizma are committed to improving lives and enhancing service provision and we look forward to meeting with you soon! Please don’t worry if you can’t attend registration gives you access to the Live Recording, a Certificate and post training resources.

This live virtual presentation gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge from a unique perspective, this course will assist you to support neurodiverse loved ones, and individuals.