4519 Trainer courses in Wideopen delivered Online

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! 5 in 1 Phlebotomy Training & Paramedicine Bundle Kickstart your career in the booming healthcare industry as a professional phlebotomist with our Phlebotomy and Paramedicine Diploma course! As the UK faces an increasing demand for skilled Phlebotomists, our Phlebotomy Training & Paramedicine bundle offers you a golden opportunity to stand out in the medical field. Dive into the essentials of phlebotomy, from mastering venipuncture and dermal puncture techniques to understanding infection prevention and risk management. This Phlebotomy Training & Paramedicine Bundle Consists of Following Courses: Course 01: Phlebotomy Technician Training Course 02: Paramedicine Study Course 03: Clinical Observations Skills Course 04: Nursing Assistant: Infection Prevention and Control Course 05: First Aid Trainer Course All the courses under this Phlebotomy Training & Paramedicine bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Phlebotomy Training & Paramedicine bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Phlebotomy Training & Paramedicine bundle, you can achieve your dreams and train for your ideal career. This Phlebotomy Training & Paramedicine bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Phlebotomy Training & Paramedicine? All-in-one package of 5 premium courses' Phlebotomy Training & Paramedicine bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Phlebotomy Training & Paramedicine Bundle 24/7 Tutor Support available with this Phlebotomy Training & Paramedicine Bundle Start your learning journey straightaway! This Phlebotomy Training & Paramedicine's curriculum has been designed by Phlebotomy Training & Paramedicine experts with years of Phlebotomy Training & Paramedicine experience behind them. The Phlebotomy Training & Paramedicine course is extremely dynamic and well-paced to help you understand Phlebotomy Training & Paramedicine with ease. You'll discover how to master the Phlebotomy Training & Paramedicine skill while exploring relevant and essential topics in this field. Assessment Process Once you have completed all the courses in the Phlebotomy Training & Paramedicine bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Phlebotomy Training & Paramedicine bundle is suitable for everyone. Requirements Phlebotomy Training & Paramedicine You will not need any prior background or expertise. Career path This Phlebotomy Training & Paramedicine bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

***24 Hour Limited Time Flash Sale*** Coaching & Mentoring Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Coaching & Mentoring Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Coaching & Mentoring Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Coaching & Mentoring Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Coaching & Mentoring Level 5 Diploma Career Bundle: Course 01: Coaching & Mentoring Level 5 Diploma Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Coaching and Mentoring in Care Course 05: Performance Coaching & Mentoring Course 06: Mindfulness for Wellbeing and Peak Performance Course 07: Forgiveness Coaching and Therapy Course 08: Diploma of Sports Management & Fitness Coaching (Online) Course 09: Sports, Fitness, and Nutrition for Coaching Course 10: Nutritional Therapy & Wellness Coaching Course 11: Reinventing Yourself: Personal Development Training Course 12: Motivation - Motivating Yourself & Others Course 13: Personal Development Coach Online Course Course 14: Career Development Training Course 15: Academic and Personal Development Course 16: Financial Trading Course & Mentoring Course 17: Train The Trainer Course 18: Diploma in Creative Problem Solving Course 19: How to Boost Your Brain Course 20: The Power of Positive Thinking Course 21: The Power of Attitude Course 22: The Power of Patience Course 23: The Power of Change Course 24: Trying New Things Course 25: Learn to Eliminate Weakness With the Coaching & Mentoring Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Coaching & Mentoring Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Coaching & Mentoring Level 5 Diploma? Free CPD Accredited Certificate upon completion of Coaching & Mentoring Level 5 Diploma Get a free student ID card with Coaching & Mentoring Level 5 Diploma Lifetime access to the Coaching & Mentoring Level 5 Diploma course materials Get instant access to this Coaching & Mentoring Level 5 Diploma course Learn Coaching & Mentoring Level 5 Diploma from anywhere in the world 24/7 tutor support with the Coaching & Mentoring Level 5 Diploma course. Start your learning journey straightaway! Coaching & Mentoring Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Coaching & Mentoring Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Coaching & Mentoring Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Coaching & Mentoring Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Coaching & Mentoring Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Emergency First Aid at Work covering the full HSE syllabus Adapted for the Hospitality Industry This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. The First Aid for the Hospitality Industry course fulfils all the criteria for HSE Appointed Person First Aid training, however a practical course is required in order to be a fully regulated First Aider. This course does not seek to replace the practical element but allows you to undertake the on-line training at a time and place to suit you and then book onto practical course should you need to do so. This course is an excellent First Aid Training package for people to gain invaluable knowledge and skills to understand how to help an adult, baby or child experiencing a medical emergency. This is a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is an ideal First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Unresponsive and Breathing Recovery Position Heart Attack and Angina Unconscious and not breathing Breathing Problems Choking Asthma Anaphylactic Shock Wounds and bleeding Shock Fainting Bites and Stings Burns Poisoning Breaks, Sprains and Dislocations Head Injuries Spinal Injuries Fitting / Seizures / Convulsions

Adults learn differently to children, and there is more than one learning style, so what works for one person may not necessarily work for another. If you're a manager, team leader or teaching professional, then this course will teach you how to engage any learner. In the Teach Anybody Anything: Reach Any Learner course, you will learn a simple model that can be applied to effectively train people in any working or learning environment. It will introduce techniques and best practices for engaging any learner, as well as teach you what trainees are looking for in a trainer. What's more, this course will deepen your understanding of how adults learn and process information, helping you to define your own learning style. This best selling Teach Anybody Anything: Reach Any Learner has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Teach Anybody Anything: Reach Any Learner is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Teach Anybody Anything: Reach Any Learner is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Teach Anybody Anything: Reach Any Learner is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Teach Anybody Anything: Reach Any Learner, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Teach Anybody Anything: Reach Any Learner will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Teach Anybody Anything: Reach Any Learner to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

What if you could charm any audience, express your ideas clearly, and build lasting relationships with everyone you encounter? Communication is a vital skill that can enhance your personal and professional life, and this Level 3 Certificate in Effective Communication Skills is designed to help you achieve that goal. Dive deep into the art of communication and watch as your abilities flourish into powerful tools for personal and professional growth. Throughout this comprehensive Effective Communication Skills course, you'll discover the secrets behind impactful dialogue, learn to navigate the intricacies of human interaction, and master the art of conveying your thoughts with clarity and conviction. Communication Skills aren't just words; they're the key to unlocking endless opportunities and building meaningful connections. Join us on this transformative journey with our Effective Communication Skills course, where every word you speak becomes a stepping stone towards greatness. Ready to unlock your potential? Enrol now and embark on a transformative journey with our Level 3 Certificate in Effective Communication Skills. Let your words become the bridge to success and meaningful connections. Take the first step today! Course Learning Outcomes: Master fundamental communication principles and models. Craft impactful messages that resonate with your audience. Sharpen your active listening skills to build deeper connections. Navigate conflict and misunderstandings with confidence. Harness the power of positive self-talk and persuasive language. Gain the communication skills to excel in professional and personal settings. Certificate in Effective Communication Skills at QLS Level 3 Module 1: Introduction To Communication - Goals & Benefits Module 2: Key Principles Of Communication Module 3: We Are ALWAYS Communicating Module 4: Fundamentals Of Communication - Part 1 Module 5: Fundamentals Of Communication - Part 2 Module 6: Great Communication Tips - Part 1 Module 7: Great Communication Tips - Part 2 Module 8: Self-Talk & Powerful Language Module 9: Miscommunication Module 10: Still MORE Great Tips! Part 1 Module 11: Still MORE Great Tips! Part 2 Module 12: Still MORE Great Tips! Part 3 Module 13: Final Thoughts and Suggestions Module 14: PROMO Communication (BEST) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Effective Communication Skills at QLS Level 3 Who is this course for: The Level 3 Certificate in Effective Communication Skills is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Communication Skills like - Communication Specialist Public Relations Coordinator Marketing Manager Human Resources Consultant Sales Representative Corporate Trainer Customer Service Manager Requirements Certificate in Effective Communication Skills at QLS Level 3 To enrol in this Certificate in Effective Communication Skills at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Effective Communication Skills at QLS Level 3 Career Path: Communications Coordinator Public Relations Assistant Marketing Assistant Social Media Coordinator Content Writer Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Imagine combining the discipline and precision of martial arts with the critical knowledge of medical first aid. Our Martial Arts Medical First Aid Training Course offers you this powerful blend, transforming you into a beacon of readiness both in and out of the dojo. According to Reed a First Aid Trainer can earn from £30,000 to £33,000 in a year depending on experience, location and other factors. Don't wait until an emergency strikes to realise the importance of first aid knowledge. Enrol in our Martial Arts Medical First Aid Training Course today and become a guardian of safety and wellness in your martial arts community. Key Features This Martial Arts Medical First Aid Course Includes: This Martial Arts Medical First Aid Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Martial Arts Medical First Aid: Module 01: Familiarising Yourself with Martial Arts First Aid Module 02: Preliminary Examinations and Evaluation Module 03: CPR & Proper Recovery Positioning Module 04: Common Injuries in Sporting Events Module 05: Injuries to the Head, Neck, and Other Critical Areas Module 06: Recognizing Early Indicators of Medical Emergencies Module 07: Strategies for Avoiding Severe Injuries During Martial Arts Training and Sports Module 08: Procedures for Administering First Aid in a Martial Arts Setting Learning Outcomes After completing this Martial Arts Medical First Aid Course, you will be able to: Identify critical injury signs during martial arts, applying immediate first aid. Demonstrate proper CPR and recovery positioning techniques in emergency situations. Evaluate and address common injuries occurring in martial arts and sports. Recognize early indicators of medical emergencies, implementing timely interventions. Apply preventive strategies to minimise severe injuries during martial arts training. Execute effective first aid procedures in a martial arts setting confidently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Martial Arts Medical First Aid Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Martial Arts Medical First Aid Training. Moreover, this course is ideal for: Martial arts instructors Fitness trainers with martial arts focus Sports coaches and physical education teachers Athletes involved in martial arts Healthcare professionals interested in sports-related emergency care Career path After finishing this Martial Arts Medical First Aid Training course you will have multiple job opportunities waiting for you. Some of the Job sectors of Martial Arts Medical First Aid Training are: Martial Arts First Aid Instructor Sports Event Medical Coordinator Martial Arts Health and Safety Consultant Martial Arts Injury Prevention Specialist First Aid and CPR Trainer for Martial Arts Schools Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

We are delighted that this course has won the Bizzie Baby Silver Award 2016 with fantastic reviewers comments including "Excellent quality product! I have already used several aspects of this product in my own home and felt much more confident when applying these helpful skills. This is a small fee when it can help save a child's life. Easy and simple techniques that I'll remember forever!" This is our most comprehensive First Aid course for babies. It is designed for parents and grandparents and for anyone who would like to learn how to help with common medical emergencies in babies. The course includes what to do if your baby is unconscious; CPR and recovery position specific to babies; choking, drowning, head injuries, bleeding, burns, fitting, meningitis and so much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. This is essential training for anyone working with babies and all parents. Our courses empower you with the skills and confidence to provide immediate help to your baby in a medical emergency. Prompt and appropriate First Aid reduces the pain and suffering experienced by your baby and could save their life. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course content: Action in an emergency Keep yourself safe Priorities of treatment Preparing for an emergency Helpful information What to put in your first aid kit Information to give the emergency services Role of the first aider The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing Unconscious and not breathing Breathing problems Choking How to help a choking baby Drowning Step-by-step – how to help a drowning casualty Croup Anaphylactic shock Wounds and bleeding How to treat a bleeding wound Types of wounds Dressings Embedded objects How much blood can you afford to lose? Symptoms of shock Treatment of shock Amputated parts Internal bleeding Knocked out teeth Eye injuries Nose bleeds Objects in nose Objects in ears Burns Poisoning Head injuries Fitting/seizures/convulsions Medical conditions and childhood illnesses Septicaemia/sepsis Meningitis Useful advice Accident forms Final lesson

Do you dream of transforming lives through the power of sports? This Sports Coaching Diploma at QLS Level 5 is your gateway to making that dream a reality. Imagine empowering athletes to reach their peak potential, nurturing their talent, and fostering a love for their chosen sport. This comprehensive Sports Coaching course equips you with the theoretical knowledge and strategic understanding to excel in the dynamic world of sports coaching. With the Level 5 Diploma in Sports Coaching, you'll embark on a transformative odyssey, exploring the core principles and practices that underpin this dynamic field. Dive into the psychology of motivation and behaviour, unravelling the mysteries of the human mind and its impact on athletic achievement. Delve into the nuances of technique, mastering the art of instruction and refinement. Cultivate a holistic approach to fitness and training, empowering athletes to reach their physical zenith. Develop essential management skills, navigating the complexities of team dynamics and organizational leadership. Explore the realm of popular sports, dissecting their strategies and tactics with a discerning eye. By the course's end, you'll emerge equipped with a profound understanding of the myriad facets of Sports Coaching, ready to inspire and elevate those under your tutelage to unparalleled heights of success. Sports Coaching Diploma at QLS Level 5 Course Learning Outcomes: Understand the psychological factors influencing athlete performance in Sports Coaching. Apply effective motivational techniques to enhance athlete engagement and commitment Implement advanced coaching techniques to optimize athlete skill development through Sports Coaching. Design comprehensive fitness and training programs tailored to individual and team needs Demonstrate proficiency in managing team dynamics and fostering a culture of excellence in Sports Coaching. Uphold ethical standards and principles in coaching practice in Sports Coaching. Sports Coaching Diploma at QLS Level 5 Module 01: Introduction to Sports Coaching Module 02: Psychological, Motivational, and Behavioural Training for Sports Module 03: Techniques for Sports Coaching Module 04: Physical Fitness and Training Module 05: Management Skills for a Sports Coach Module 06: Coaching for Popular Sports Module 07: Nutrition Concerns for Athletes Module 08: Sports Injury Prevention and Rehabilitation Module 09: Children and Parent in Sports Module 10: Women Coaches for Sports Coaching Module 11: Coaching and Ethical Practice in Sports Coaching Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Sports Coaching course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Sports Coaching Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this Sports Coaching course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Sports Coaching course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Sports Coaching Diploma at QLS Level 5 The Level 5 Diploma in Sports Coaching is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Sports Coaching, like - Sports Coach Performance Coach Athletic Development Specialist Fitness and Conditioning Coach Team Manager Youth Sports Coordinator Sports Psychology Consultant Requirements Sports Coaching Diploma at QLS Level 5 To enrol in this Level 5 Diploma in Sports Coaching course, all you need is a basic understanding of the English Language and an internet connection. Career path Sports Coaching Diploma at QLS Level 5 Sports Coach Physical Education Teacher Fitness Instructor/Personal Trainer Sports Development Officer Sports Psychologist Sports Marketing Coordinator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00