1164 Trainer courses

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Join us in Courchevel this winter, one of the most incredible ski resorts in the world. In just ten weeks, you can become a ski instructor. You’ll explore some breathtaking terrain, make lifelong friends and develop invaluable skills that will last forever. You’ll be on the hill every day, living in a charming, traditional chalet conveniently located a few steps away from the bus stop, ski lifts, and the vibrant pulse of the town.

EA/PA Excellence Workshop Live from London on the 25th of April 2024. Featuring Keynote speaker Reggie Love, former Special Assistant to 44th President of the USA, Barrack Obama. Panel featuring Sophie Chapman, assistant to Steven Bartlett entrepreneur, author, host of the diary of a CEO and youngest ever dragon on BBC's Dragon's Den, Victoria Wratten, CEO of the Executive & Personal Assistants Association. The workshop contains, panel talk, keynote talk and facilitation over key topics from Kate Wood over the course of the day.

Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review

Redefine the limits of your skiing. Our Performance and Adventure courses bring together the industries leading coaches to provide expert support for aspiring Freeriders. Helping you transform from confident parallel skier to backcountry boss. Surrounded by a team of like-minded individuals, you will leave your mark on the mountain and make memories to last a lifetime. All of this while earning internationally recognised qualifications that will help you whatever you decide to do next.

This course concentrates on how to deliver advice on matters of health, safety and the ...

This Beginners Barbering Course is aimed at those looking to be work-ready upon completion and working towards an internationally recognised Barbering qualification. After an initial induction, on day 2 you will learn to cut & style utilising the 5 Alan d Foundation haircuts before moving on to the practical elements of Barbering, incorporating all the latest techniques using scissors, scissor-over-comb, clippers & trimmers and learning beard and moustache trimming and wet shaving.

Would you like to immerse yourself in your personal yoga practice? To refresh and inspire your personal approach to yoga? If, like many of us, you feel the need to take time out, dive deep into your personal practice and replenish your energy levels, then join us for this year’s Scaravelli Inspired Yoga & Wellbeing Immersion. This year, we’re focusing on feeling good. Exploring how and why yoga helps to lift our mood and downregulate our nervous system. Each day, we’ll practice yoga, breathwork and meditation. We’ll walk across the downs and down to the beach for a swim, maybe light a bonfire as the sun sets.

Pilates and Yoga Fusion is a low-impact workout that seamlessly blends the core-strengthening principles of Pilates with the flexibility-enhancing poses of Yoga. This unique combination offers a well-rounded practice that focuses on strength, stability, balance, and deep stretching, all performed on a mat. By incorporating mindful movement, breathwork, and intentional body alignment, this class helps to improve flexibility, mobility, and overall well-being. This class is designed for all fitness levels, whether you’re new to Pilates and Yoga or have prior experience. Our session includes a mix of flowing Yoga-inspired sequences to promote relaxation and flexibility, combined with Pilates-based exercises to engage the core and build functional strength. The emphasis on stretching helps release tension, improve posture, and enhance mobility, making it an excellent practice for anyone looking to move with greater ease in daily life. Beyond the physical benefits, Pilates and Yoga Fusion encourages mindfulness and body awareness, helping you feel more present and connected. The class environment is welcoming and supportive, providing a space to unwind, reset, and invest in your well-being. Join us for a class and experience the perfect balance of strength and flexibility! Whether you’re looking to tone your muscles, relieve stress, or improve your range of motion, this fusion workout offers something for everyone. Come move, stretch, and breathe with us—you’ll leave feeling stronger, more flexible, and completely refreshed. Egle is a fully qualified Level 3 (UK) Personal Trainer, Pilates Mat Teacher, Yoga Teacher, Sports Massage Therapist, Outdoor Fitness Instructor, and Group Exercise Instructor. Passionate about health, fitness, well-being, and nutrition, she firmly believes that the fitter and healthier a person is, the more enjoyable life becomes. Egle works with individuals of all fitness levels, from those who have never stepped into a gym or exercise class to those seeking their next challenge. Her main focus is to provide a diverse range of services tailored to meet various health and fitness needs. She is also deeply committed to injury prevention and rehabilitation, helping clients move safely and effectively toward their goals. This class is sponsored by Cash4Clubs, Sported and Flutter UKI It is FREE and is aimed at adults (particularly, but not only 18-25), women, etnic minorities, any individuals from low-income background. Suitable for all levels experience. By attending this class you release the teacher, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.

This course covers LLA powered access equipment - starting with the basics around scissor and boom machines. Ideal for tool hire, plant hire. CPA Members HAE Members and IPAF Members for their Fitters, mechanics, technicians, Check and Test, Test and Run, PDI Techs, not forgetting Charities or other organisations who run maintain or sell powered access machinery and those that sell, deal in or refurbish equipment.