Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service. Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe. Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00
Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management
Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Special Offers of this Interview Skills Course This Interview Skills Course includes a FREE PDF Certificate. Lifetime access to this Interview Skills Course Instant access to this Interview Skills: Interview Skills Course Get FREE Tutor Support from Monday to Friday in this Interview Skills: Interview Skills Course ***Interview Skills Bundle Course Course 01: Interview Skills Course 02: Dealing With Difficult People Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Interview Skills course] Interview Skills Course Curriculum of Interview Skills Industry Experts Designed this Interview course into 2 detailed modules. Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview --------------------- Assessment Method of Interview Skills After completing each module of the Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Interview Skills After completing the MCQ/Assignment assessment for this Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Interview: Interview Skills The Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements Interview: Interview Skills There are no specific requirements for this Interview Skills Course because it does not require any advanced knowledge or skills. Career path Interview: Interview Skills Certificates Certificate of completion Digital certificate - Included
Hospitality Management Online The purpose of this Hospitality Management qualification is to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training needs. This Hospitality Management is a comprehensive training course for new managers and aspiring professionals in the hospitality and tourism sector. This Hospitality Management will provide you with a solid understanding of the hospitality industry and its key areas, focusing on the various types of hotels and hospitality roles. This Hospitality Management will teach you how to manage all hotel operations and create an effective service management program that incorporates safety, security, quality, and modern technology. After completing this Hospitality Management training course, you will gain all of the necessary skills and knowledge to become a successful Hotel Manager, with a recognised qualification to advance your career. Other Courses of Hospitality Management Course 01: Level 2 Certificate in Hospitality Management Course 02: Level 4 Time Management Course 03: Level 3 Supervising Food Safety in Catering Other Benefits of Hospitality Management Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management course] Hospitality Management Course Curriculum of Hospitality Management Module 01: An Overview of Hospitality Module 02: Understanding Hospitality Management Assessment Method of Hospitality Management After completing each module of the Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality Management After completing the MCQ/Assignment assessment for this Hospitality Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospitality Management This Hospitality Management course is suitable for anyone who works in or aspires to work in the hospitality industry, which includes the following professions: Hospitality Manager Hotel Manager Housekeeping Manager Catering Manager Requirements Hospitality Management There are no specific requirements for this Hospitality Management course because it does not require any advanced knowledge or skills. Career path Hospitality Management Certificates Certificate of completion Digital certificate - Included
Ever wondered who draws your blood for tests and why it’s such a precise task? Welcome to the world of Phlebotomy and Venipuncture – a vital field where skill, focus, and calm hands come together. This course offers a structured learning path for anyone keen to understand the techniques behind safe blood collection, patient preparation, vein selection, and aftercare. If you're curious about working in a healthcare environment and want to play a key role in diagnostics without becoming a doctor or nurse, this might just be your lane. From understanding different types of equipment to learning the do’s and don’ts of venepuncture, you’ll gain the knowledge you need without needing to put on gloves. It's all online – detailed, simple, and suitable for those who want a flexible way to study. Whether you're aiming to work in hospitals, labs, clinics, or blood donation centres, this course will get you one step closer. Plus, the added career guide is a bonus – giving you useful direction in a field that’s always in demand and constantly evolving. ________________________________________________________________________ Key Features: CPD Certified Phlebotomy & Venipuncture Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Getting to Know PhlebotomyTitle Module 02: Blood Circulation Module 03: Phlebotomy Equipment Module 04: Learning Venipuncture Module 05: Learning Dermal Puncture Module 06: Special Blood Collection Method Module 07: Infection Control and Risk Management ________________________________________________________________________ Complete Career Guide for Phlebotomy & Venipuncture Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Phlebotomy. In addition to mastering the essentials of Phlebotomy, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Phlebotomy. Your dream career starts here! List of career guide courses included in Phlebotomy & Venipuncture Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamentals of phlebotomy and its significance. Demonstrate knowledge of blood circulation and its physiological aspects. Identify and utilize various phlebotomy equipment effectively. Master the techniques involved in both venipuncture and dermal puncture. Acquire proficiency in special blood collection methods. Demonstrate competence in infection control and risk management. ________________________________________________________________________ Accreditation All of our courses, including the Phlebotomy & Venipuncture Training With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Phlebotomy & Venipuncture Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the field of phlebotomy. Healthcare professionals seeking to enhance their skills. Students pursuing a career in medical sciences. Those interested in specialized blood collection methods. Career path Phlebotomist - £20K to 28K/year. Laboratory Technician - £22K to 30K/year. Medical Assistant - £18K to 25K/year. Clinical Research Coordinator - £25K to 35K/year. Healthcare Administrator - £30K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Looking to dive into the world of plumbing? Our Plumber: Plumbing Training With Complete Career Guide Course provides you with the foundation needed to understand the core aspects of plumbing. From the basics of pipe installation to the more intricate systems that make homes and businesses function, this course ensures you're equipped with the right knowledge to succeed. With an emphasis on clear, easy-to-understand instructions, you’ll build a solid understanding of plumbing without the need for physical presence or on-site training. This course also offers insights into the plumbing industry, including career options and expected salaries. The plumbing sector is essential, and skilled professionals are always in demand. Whether you’re aiming to start your own business or work within an established firm, the possibilities are wide-ranging. With access to expert tips, guidance on tools, and key industry trends, you'll have the resources you need to make informed decisions as you move forward. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Basic Components of Plumbing Module 02: Principles of Effective Plumbing Systems Module 03: The Plumbing Tools Module 04: The Plumbing Process Module 05: Central Heating Systems Module 06: Domestic Cold Water System Module 07: Domestic Hot Water System - Part 1 Module 08: Domestic Hot Water System Part 2 Module 09: The Sanitation System and Repairs Module 10: Domestic Rainwater System Installation Module 11: Plumbing Projects: Case Study Module 12: UK Standards for Plumbing ________________________________________________________________________ Complete Career Guide for Plumber: Plumbing Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Plumbing. In addition to mastering the essentials of Plumbing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Plumbing. Your dream career starts here! List of career guide courses included in Plumber: Plumbing Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fundamental plumbing components and their applications in systems. Apply principles for effective plumbing system design and implementation. Demonstrate proficiency with essential plumbing tools and equipment. Execute the step-by-step plumbing process for residential and commercial projects. Install and maintain central heating, cold and hot water systems. Implement sanitation systems, conduct repairs, and install rainwater systems. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become professional plumbers. Construction workers seeking piping knowledge for career advancement. Homeowners interested in DIY plumbing and maintenance. Building maintenance personnel enhancing their skill set. Anyone keen on understanding UK plumbing standards. Career path Plumber - £25K to 40K/year. Plumbing Supervisor - £30K to 45K/year. Building Services Engineer - £35K to 55K/year. Construction Project Manager - £40K to 65K/year. Plumbing Inspector - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
[Private Investigator 8 in 1 Bundle] Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Private Investigator bundle training. Study the Private Investigator Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Private Investigator Bundle. Designed to build your competent skill set and enable you to do the best job possible, the Private Investigator Bundle is ideal for those who aim to be the best in their fields. Our Private Investigator Bundle Course contains 8 of our premium and popular courses for one discounted price: Course 01: Criminal Investigator Course 02: Criminal Intelligence & Counterterrorism Analysis Course 03: Accident Investigation Course 04: Criminal Law Course 05: Interrogations And Confessions Psychology Course 06: Anti-Money Laundering (AML) Course 07: Decision-Making in High-Stress Situations Course 08: Online Time Management Training Students can expect to complete this Bundle Program in around 30 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Private Investigator Bundle Package. All the courses under this Private Investigator Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of this Private Investigation Bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive Private Investigator Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Private Investigator Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle. Why Train with the Academy for Health & Fitness? All-in-one package of 5 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle Course Interactive Bundle Courses material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Private Investigator program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Private Investigator Bundle and take a step toward a brighter future! *** Course Curriculum *** Our Private Investigator Bundle Courses consist of the following learning modules: ***Criminal Investigator*** Module 01: Required Skills to Become a Criminal Investigator Module 02: An Introduction to a Private Detective Module 03: Criminal Intelligence Module 04: Crime Scene Investigation Module 05: Collecting and Packaging Physical Evidence Module 06: Fingerprints: Your Personal Signature Module 07: DNA Analysis Module 08: Criminology and Criminal Psychology Module 09: Violent Crimes and Cyber Criminology Module 10: Business Theft and fraud Module 11: Domestic Investigation and Types Module 12: Victimology Module 13: Dealing with Crime Module 14: Tracing and Surveillance Techniques Module 15: Effective Interrogation Techniques Module 16: Basic Operations of Firearms Module 17: Firearms Examination Module 18: Forensic Psychology Module 19: The Criminal Justice System in England and Wales Assessment Process Once you have completed all the modules in the Private Investigator Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Private Investigator Bundle Courses Right for You? This Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Private Investigator Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Private Investigator Bundle course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your speed and grow a quality skillset. Career path This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Private Investigator Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Blooming Spring Deal of The Year is Live Now ** Offer Ends Soon; Hurry Up!! ** School Administrator 4 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundle training. Study the School Administrator Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Bundle. Designed to build your competent skill set and enable you to do the best job possible, the Bundle is ideal for those who aim to be the best in their fields. Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Online School Administrator Training Course 02: Office Management Course 03: Remote Teaching Strategies Course 04: Educational Psychology & Development Course Students can expect to complete this School Administrator Bundle Program in around 25 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this School Administrator Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive School Administrator Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the School Administrator Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle course Interactive material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the School Administrator Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the Bundle materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this School Administrator Bundle and take a step toward a brighter future! ****Course Curriculum**** Course 01: Online School Administrator Training Module-01: Introduction to School Administration Module-02: Types of Schools In The UK Module-03: Workplace Development Module-04: Creating and Maintaining a School Culture Module-05: Educational Administration and Management Module-06: Safeguarding Students Module-07: Child Development Module-08: Serious Behavioural Issues and Problems of Students Module-09: Managing School Premises Module-10: Safety and Maintenance As an Administrator Module-11: Self-Management and Dealing with Stress Course 02: Office Management Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Course 03: Remote Teaching Strategies Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 04: Educational Psychology & Development Course Module 01: Educational Psychology: An Overview Module 02: Educational Psychology and its History Module 03: Behavioural Views of Learning Module 04: Cognitive Development Module 05: Social, Moral and Emotional Development Module 06: Constructivism and Motivation Module 07: Dyslexia and Learning Difficulties Module 08: Applying Educational Psychology to Teaching Module 09: Effective Instruction and Technology in Education Module 10: Opportunities and Careers in Educational Psychology Assessment Process Once you have completed all the modules in the School Administrator Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Leadership Management & High-Performing Team Management is a course designed to help individuals develop the skills to lead teams effectively and enhance their leadership abilities. Whether you're in charge of a team or looking to improve your leadership style, this course provides the tools you need to foster collaboration, drive performance, and guide teams to success. With insights into key leadership techniques, communication strategies, and team dynamics, this course is a step towards mastering team management and excelling in leadership roles. By the end of the course, you'll be equipped to manage diverse teams, adapt to various leadership challenges, and create an environment where high performance is the norm. You'll learn how to build trust, establish clear goals, and navigate conflicts with ease. This course is perfect for anyone aiming to refine their leadership style, enhance their ability to manage teams, and contribute to an organisation’s success. Prepare to develop an approach that not only motivates your team but also improves overall team efficiency and satisfaction. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Leadership Management Training Module 01: Getting Started Module 02: Situational Leadership Module 03: A Personal Inventory Module 04: Modeling the Way Module 05: Inspiring a Shared Vision Module 06: Challenging the Process Module 07: Enabling Others to Act Module 08: Encouraging the Heart Module 09: Basic Influencing Skills Module 10: Setting Goals Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams ________________________________________________________________________ Complete Career Guide for Leadership Management & High-Performing Team Management(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Leadership Management. In addition to mastering the essentials of Leadership Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Leadership Management. Your dream career starts here! List of career guide courses included in Leadership Management & High-Performing Team Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand situational leadership for adaptive managerial approaches. Develop a personal inventory for effective self-awareness and leadership. Inspire shared visions and challenge conventional processes with confidence. Acquire essential influencing and negotiation skills for successful leadership. Master stress management and mental health strategies for team well-being. Handle the challenges of virtual team leadership and managing risks. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and current leaders seeking comprehensive leadership skills. Professionals aiming to enhance team performance and synergy. Individuals eager to master effective communication and negotiation. those seeking knowledge in workplace mental health and handling stress. Anyone aspiring to lead virtual teams and effectively manage change. Career path Team Leader - £28K to 45K/year. HR Manager - £35K to 60K/year. Change managing Specialist - £40K to 70K/year. Communication Manager - £30K to 50K/year. Risk Analyst - £25K to 45K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included