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Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Telephone Receptionist Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Telephone Receptionist Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Telephone Receptionist Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Telephone Receptionist Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Telephone Receptionist Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Telephone Receptionist Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Telephone Receptionist Training Module 01: Introduction to Reception and Receptionist 00:11:00 Module 02: Business Telephone Skills 00:19:00 Module 03: Representing Your Boss and Company 00:34:00 Module 04: Self-Management (I) 00:08:00 Module 05: Self-Management (II) 00:08:00 Module 06: Time Management (I) 00:08:00 Module 07: Time Management (II) 00:09:00 Module 08: Organizing and Planning (I) 00:08:00 Module 09: Organizing and Planning (II) 00:08:00 Module 10: Communication (I) 00:08:00 Module 11: Communication (II) 00:09:00 Module 12: Additional Challenges 00:08:00 Certificate Transcript Order Your Certificates or Transcripts 00:00:00

Dyslexia Awareness for Teachers In the United Kingdom, an estimated 10% of the population is affected by dyslexia, a learning difference that can impact individuals throughout their lives. As an educator, you must equip yourself with the knowledge and tools to support students with dyslexia effectively. Our 'Dyslexia Awareness for Teachers' course is designed to empower you with the expertise needed to make a meaningful difference in the lives of these students. At the beginning of the Dyslexia Awareness for Teachers course, you will explore the various symptoms of dyslexia, including mixing up letters in words, poor time management, pronunciation challenges, and difficulties holding a pencil correctly. Moreover, you'll gain insight into the different types of dyslexia, such as auditory, visual, deep, surface, and maths-related, enabling you to tailor your teaching methods to individual needs. Diagnosing dyslexia and recognizing its impact on social interactions, attention, and motor skills are crucial aspects covered in the course. You'll also learn how dyslexia affects writing, spelling, and academic performance. As you move through the Dyslexia Awareness for Teachers course, you will discover how structured cumulative approaches, person-centred strategies, and physiological interventions can help dyslexic students thrive. Our Dyslexia Awareness for Teachers course will ensure you are well-versed in these legal provisions and can navigate them confidently.  Enrol in 'Dyslexia Awareness for Teachers' today and make a lasting impact on the lives of dyslexic students in your classroom. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:16:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:17:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: Law for Dyslexia The Laws Relating to Dyslexia 00:12:00

Are you ready to elevate your career and become a pivotal force in any organisation? Our comprehensive Human Resources course is designed to equip you with the essential skills and knowledge to excel in the dynamic and ever-evolving field of (HR) human resources. Our (HR) Human resources course covers a whole array of topics from the legislation in UK recruitment to techniques in negotiation to understanding employee relations and many more. And according to Reed a HR advisor can earn from £27,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this game-changing opportunity to revolutionise your HR Human Resources career. Enrol now in our (HR) human resources course today and take the first step towards becoming a true (HR) human resources superstar! Key Features: This (HR) Human Resources Course Includes: This (HR) Human Resources Course is CPD Certified Free Certificate from Reed CIQ Approved (HR) Human Resources Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our (HR) Human Resources course is a smart investment in your professional future. Our (HR) Human Resourcescourse is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This (HR) Human Resources course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our (HR) Human Resources courseis the key to unlocking your potential and advancing your professional journey. Course Curriculum of (HR) Human Resources Course Module 01: Fundamentals of Human Resources Module 02: Exploration of the Recruitment Industry Module 03: Legislation in UK Recruitment Module 04: Navigating the Recruitment Process Module 05: Techniques in Negotiation Module 06: Key Performance Metrics in Recruitment Module 07: Processes for Employee Training and Development Module 08: Management of Candidate Relationships Module 09: Strategies for Candidate Interviews Module 10: Effective Meeting Management and Feedback Module 11: Performance Appraisal Strategies Module 12: Understanding Employee Relations Module 13: Motivational Approaches and Counselling Module 14: Ensuring Workplace Health and Safety Module 15: Maintaining Employer Records and Statistics Module 16: Handling Conflict in the Workplace Module 17: Employee Termination Processes Module 18: Organisational Efficiency Module 19: Enhancing Communication Skills Module 20: Strategies for Stress Management Module 21: Efficient Time Management Learning Outcomes (HR) Human Resources Course: Understanding HR fundamentals: Acquire foundational knowledge in (HR) human resources management principles and practices. Mastering recruitment techniques: Develop skills to navigate (HR) human resources recruitment processes effectively. Ensuring compliance with legislation: Apply UK recruitment laws and regulations in (HR) human resources practices. Enhancing employee development: Implement strategies for training and (HR) human resources development programs. Managing workplace dynamics: Handle employee relations, conflicts, and terminations in (HR) human resources contexts. Improving organizational efficiency: Utilize performance metrics to optimize (HR) human resources operations and productivity. CPD 10 CPD hours / points Accredited by The CPD Certification Service (HR) Human Resources Course 5:01:05 1: Module 01: Fundamentals of Human Resources Preview 14:24 2: Module 02: Exploration of the Recruitment Industry 19:08 3: Module 03: Legislation in UK Recruitment 18:24 4: Module 04: Navigating the Recruitment Process 20:54 5: Module 05: Techniques in Negotiation 10:26 6: Module 06: Key Performance Metrics in Recruitment 15:20 7: Module 07: Processes for Employee Training and Development 14:27 8: Module 08: Management of Candidate Relationships 12:51 9: Module 09: Strategies for Candidate Interviews 14:06 10: Module 10: Effective Meeting Management and Feedback 13:17 11: Module 11: Performance Appraisal Strategies 14:15 12: Module 12: Understanding Employee Relations 09:34 13: Module 13: Motivational Approaches and Counselling 13:31 14: Module 14: Ensuring Workplace Health and Safety 13:28 15: Module 15: Maintaining Employer Records and Statistics 09:00 16: Module 16: Handling Conflict in the Workplace 07:46 17: Module 17: Employee Termination Processes 10:45 18: Module 18: Organisational Efficiency 17:05 19: Module 19: Enhancing Communication Skills 16:23 20: Module 20: Strategies for Stress Management 09:08 21: Module 21: Efficient Time Management 24:53 22: CPD Certificate - Free 01:00 23: Leave A Review 01:00 Who is this course for? This (HR) Human Resources course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of (HR) Human Resources. Moreover, this course is ideal for: HR Human resources professionals seeking advanced knowledge and skill refinement. Recruitment industry enthusiasts aiming for in-depth understanding and expertise. Individuals aspiring to excel in employee relations and performance management. Managers and team leaders focusing on efficient (HR) Human resources and recruitment practices. Professionals keen on enhancing communication, negotiation, and conflict resolution skills. Requirements There are no requirements needed to enrol into this (HR) Human Resources course. We welcome individuals from all backgrounds and levels of experience to enrol into this (HR) Human Resources course. Career path After finishing this (HR) Human Resources course you will have multiple job opportunities waiting for you. Some of the following Job sectors of (HR) Human Resources are: Recruitment Consultant HR Manager Employee Relations Specialist Training and Development Coordinator Workplace Health and Safety Officer Conflict Resolution Specialist Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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Drug Awareness Training Online When it comes to the risk of drugs and alcohol in the workplace, our Drug Awareness Training course offers your staff the knowledge of all people's principles and obligations at a workplace. The Drug Awareness Training course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug Awareness Training course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug Awareness Training After completing this Drug Awareness Training course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Drug Awareness Training Bundle Course Course 01: Drug and Alcohol Awareness Course 02: Diabetes Awareness Training Course 03: Introduction to Psychotherapy Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Time Management Course 06: Level 2 Youth Work Certificate [ Note: Free PDF certificate as soon as completing the Drug Awareness Training course] Drug Awareness Training Course Curriculum of Drug Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug Awareness Training After completing each module of the Drug Awareness Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug Awareness Training After completing the MCQ/Assignment assessment for this Drug Awareness Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug Awareness Training This Drug Awareness Training course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug Awareness Training There are no specific requirements for this Drug Awareness Training course because it does not require any advanced knowledge or skills. Career path Drug Awareness Training This Drug Awareness Training course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. You will also be able to add your new skills to your CV, which will help you advance in your career and become more competitive in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Overview Learn how to make learning spaces run smoothly and effectively and kickstart your career as an outstanding school administrator by enrolling in our Level 4- Office Management course. In this course, you will be swiftly educated in the fundamental skills to instil students with a desire to learn that goes well beyond imparting knowledge. Effective administration underpins all areas of student care. After your successful completion, you will be equipped with strongly developed skills to create and maintain the school culture. You will have the expertise to assist students and faculty, maintain academic records, safeguard students, create strategies for handling complaints, and much more. Enrol today to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 4- Office Management. It is available to all students, of all academic backgrounds. Requirements Our Level 4- Office Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:34:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 3: Mail Services and Shipping: 00:28:00 •Module 04: The Language of Coaching: 01:00:00 •Module 5: Organising Meeting and Conferences: 00:28:00 •Module 6: Business Writing Skills: 00:42:00 •Module 7: Time Management: 00:35:00 •Module 8: Stress Management: 00:18:00 •Module 9: Business Telephone Skills: 00:21:00 •Module 10: Communication Skills: 00:25:00 •Module 11: Conflict Management: 00:16:00 •Module 12: Business Etiquette: 00:21:00 •Module 13: Microsoft Office Skills: 00:07:00

Overview This comprehensive course on Medical Receptionist: Responsibilities and Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Receptionist: Responsibilities and Skills comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? •There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 04:55:00 total length •Module 01: Introduction to Medical and Clinical Administration: 00:15:00 •Module 02: Introduction to Healthcare and Receptionists: 00:31:00 •Module 03: Organise Schedules: 00:21:00 •Module 04: Maintaining Medical Records: 00:19:00 •Module 05: Effective Filing Systems in Medical Offices: 00:16:00 •Module 06: Confidentiality in a Medical Environment: 00:14:00 •Module 07: Medical Jargon and Terminology: 00:25:00 •Module 08: Controlling Stocks and Supplies: 00:09:00 •Module 09: Medical (Clinical) Coding and Billing: 00:18:00 •Module 10: Information Technology in Health Care: 00:13:00 •Module 11: Legal aspects and Ethics: 00:19:00 •Module 12: Maintaining Workplace Safety: 00:20:00 •Module 13: Time Management: 00:35:00 •Mock Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00 •Final Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00

Give a compliment to your career and take it to the next level. This Administration will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Administration will help you keep ahead of the pack. The Administration incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Administration will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Administration, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Administration course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course. Moreover, you will get 10 other PDF certificates and a student ID card absolutely free as gifts. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: People Management Skills Level 3 Course 06: Quality Management Course 07: Conflict Management Course 08: Online Meeting Management Course 09: Cross-Cultural Awareness Training Course 10: GDPR Course 11: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 10: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Administration for Car Maintenance bundle. Requirements This Administration for Car Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included