The Executive Assistant is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Executive Assistant consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 02: Business Telephone Skills Business Telephone Skills 00:21:00 Module 03: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 04: Travel Arrangements Travel Arrangements 00:26:00 Module 05: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 06: Time Management Time Management 00:37:00 Module 07: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 08: Business Writing Skills Business Writing Skills 00:42:00 Module 09: Organisational Skills Organisational Skills 00:27:00 Module 10: Communication Skills Communication Skills 00:27:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 12: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00 Module 13: Professional Conduct and Ethics Professional Conduct and Ethics 00:08:00 Mock Exam Mock Exam - Executive Assistant 00:20:00 Final Exam Final Exam - Executive Assistant 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Level 3 Diploma - Administration course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Level 3 Diploma - Administration course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 4: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 5: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 6: Business Writing Skills Module 6: Business Writing Skills 00:39:00 Module 7: Time Management Module 7: Time Management 00:39:00 Module 8: Stress Management Module 8: Stress Management 00:18:00 Module 9: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:09:00 Module 12: Business Etiquette Module 12: Business Etiquette 00:20:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview of Diary Management In today’s busy work life, being good at Diary Management can make a big difference in how well you work. Knowing how to plan your schedule, take clear notes, and manage tasks helps you stay ahead and organised. In the UK, over 4.5 million people work in admin jobs, and Diary Management is one of the most needed skills. Whether you manage your own calendar or help someone else with theirs, these skills help keep work smooth and stress levels low. This Diary Management course will teach you how to organise your time better and get more done during the day. You’ll learn simple and useful methods for taking notes, booking appointments, and using the right tools to plan your tasks. These techniques can help reduce work stress by up to 30% and improve your daily performance. The course also shows how to use digital tools and scheduling software to avoid missing anything important. By the end of this Diary Management course, you will feel more confident in handling schedules and tasks. Diary Management helps you become more reliable, stay on top of your work, and support your team better. These skills are useful in any job and can make you a key part of any business. Start becoming more organised and in control today. This Diary Management course will help you to learn: Understand the basic rules of good Diary Management Learn how to take clear and organised notes Use smart ways to plan your day and manage your time well Set up systems to track and finish your tasks Use note-taking apps that suit different needs Set up Diary Management tools to help you work better and faster Who is this course for? Admin staff who want to get better at handling calendars, meetings, and daily tasks – for themselves or their bosses Personal and executive assistants who need clear systems for managing diaries Office managers who deal with many people’s schedules and want to keep good records Business people who want to manage their time better and get more done Anyone who wants to learn both paper and digital ways to plan notes, tasks, and appointments Process of Evaluation After studying the Diary Management Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diary Management Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Diary Management course. Career Path This Diary Management Course will lead you to many different career opportunities. Here are a few prospects: Executive Assistant – earn around £25K to £45K a year Personal Assistant – earn around £22K to £38K a year Office Manager – earn around £28K to £42K a year Admin Coordinator – earn around £21K to £32K a year Virtual Assistant – earn around £18K to £35K a year Course Curriculum Module 01: Introduction To Diary Management Introduction to Diary Management 00:35:00 Module 02: Taking And Organising Notes Taking and Organising Notes 00:25:00 Module 03: Scheduling And Time Optimisation Scheduling and Time Optimisation 00:15:00 Module 04: Keeping Track Of Tasks Keeping Track of Tasks 00:20:00 Module 05: Note-Taking Programs Note-Taking Programs 00:30:00 Module 06: Diary Management Programs Essential Diary Management Tools 00:20:00 Module 07: Diary Management Tricks And Optimisation Diary Management Tricks and Optimisation 00:20:00
Mastering soft skills isn’t about lofty jargon or corporate clichés — it’s about getting your message across, working well with others, and not sending passive-aggressive emails (even when tempted). This course focuses on ten essential human-centric abilities that are relevant across industries, roles, and remote environments. From building rapport to thinking on your feet without mumbling through every sentence, it offers a structured look into what makes people easier to work with (and frankly, more employable). Each module tackles a specific skill with clarity and purpose — communication, adaptability, time management and more — all laid out in a way that’s easy to digest and harder to forget. Whether you’re new to the workforce or updating your people skills for modern settings, this course will help you approach your career with confidence, humour, and a bit more self-awareness than your average inbox warrior. Key Features of 10 Soft Skills You Need Bundle CPD Accredited 10 Soft Skills You Need Course Instant PDF certificate Fully online, interactive 10 Soft Skills You Needcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this 10 Soft Skills You Need Bundle course to excel! To become successful in your profession, you must have a specific set of 10 Soft Skills You Need skills to succeed in today's competitive world. In this in-depth 10 Soft Skills You Needtraining course, you will develop the most in-demand 10 Soft Skills You Need skills to kickstart your career, as well as upgrade your existing knowledge & skills. 10 Soft Skills You Need Curriculum Course 01: Communication Skills Course 02: Developing Teamwork Course 03: Problem Solving Skills Course 04: Time Management Skills Course 05: Decision Making and Critical Thinking Course 06: Emotional Intelligence, Mindfulness and Empathy Training Course 07: Developing Teamwork Course 08: Conflict Resolution Course 09: Maximising Personal Productivity Course Course 10: Stress Management Accreditation This 10 Soft Skills You Need bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your 10 Soft Skills You Need course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about 10 Soft Skills You Need basics. Requirements No prior degree or experience is required to enrol in this course. Career path This 10 Soft Skills You Need Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Fall into Savings. Enjoy the biggest price fall this Season! 14 in 1 "Management Skills - Team Leadership Skills Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now! Tired of browsing and searching for a Management Skills - Team Leadership Skills Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our Training experts are available for answering your queries on Management Skills - Team Leadership Skills Training and help you along your learning journey. Advanced audio-visual learning modules of these Training courses are broken down into little chunks so that you can learn Management Skills - Team Leadership Skills Training at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Management Skills - Team Leadership Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Management Skills - Team Leadership Skills Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Diploma in Lean Leadership and Change Management Course 03: Leadership & Management Diploma Course 04: Interpersonal Skills in Management Course 05: Delegation Skills Course 06: Giving and Receiving Feedback Course 07: Motivational Interviewing Course 08: Dealing With Difficult People Training Course Course 09: Success- The 7 Skills To Success, Confidence & Achievement Course 10: Workplace Confidentiality Course 11: Personal and Networking Skills Course 12: Influencing and Negotiating Course 13: Time Management Course 14: Decision Making and Critical Thinking Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training bundle: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Certificate: PDF Certificate: Free (Previously it was £6*14 = £84) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Management Skills - Team Leadership Skills Training bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Legal Secretary and Office Skills course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Legal Secretary and Office Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Legal Secretary and Office Skills course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Legal Secretary and Office Skills and help you along your learning journey. Advanced audio-visual learning modules of these Legal Secretary and Office Skills courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Legal Secretary and Office Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Legal Secretary and Office Skills Bundle Consists of the following Premium courses: Course 01: Legal Secretary and Office Skills Diploma Course 02: Employment Law Level 3 Course 03: Criminal Law Course 04: Compliance Training Level 2 Course 05: Contract Manager Diploma Course 06: Document Control Course 07: Workplace Confidentiality Course 08: GDPR Data Protection Level 5 Course 09: Security Management Advanced Diploma Course 10: Conflict Management Course 11: 50 Tips to Upgrade your Excel Skill Course 12: Workplace Safety Course Course 13: Human Rights Course 14: Time Management Enrol now in Legal Secretary and Office Skills to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Legal Secretary and Office Skills: Pay once and get lifetime access to 14 CPD courses from this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary and Office Skills expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Legal Secretary and Office Skills Diploma Microsoft Word Essentials Microsoft PowerPoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our Legal Secretary and Office Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Legal Secretary and Office Skills expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Operations Management Level 5 Diploma Overview Have you ever thought about what makes a business run like clockwork? Operations management is the secret sauce! It's all about keeping things organized, efficient, and running smoothly. This 'Operations Management Level 5 Diploma' is your launchpad to a rewarding career in this exciting field. This course gives you the skills to become a master organizer in any business. You'll learn how to manage projects, ensuring they're finished on time and on budget. We'll also cover how businesses grow and plan for the future, and how to streamline processes to get the most done in the least amount of time. The course dives into supply chains, the invisible network that gets products from factories to store shelves. By the end, you'll be a pro at analyzing operations, spotting areas for improvement, and implementing smart solutions. You'll also develop essential skills like communication, negotiation, and managing disagreements, all crucial for navigating any business environment. This diploma is perfect for anyone who loves a good challenge and wants to make a real difference in a company's success. Whether you're drawn to the big picture or the nitty-gritty of managing resources, this course equips you with the tools to succeed. Learning Outcomes Gain a comprehensive understanding of core operations management principles. Develop expertise in project management methodologies for efficient project execution. Master strategies for business development and effective succession planning. Implement process improvement techniques to streamline operations and boost efficiency. Understand the principles of supply chain management and its impact on business success. Why You Should Choose Operations Management Level 5 Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Operations Management Level 5 Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Operations Management Level 5 Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Operations Management Level 5 Diploma Module 01: Introduction to Operations Management Introduction to Operations Management 00:15:00 Module 02: Project Management Introduction to Project Management 00:23:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:21:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:22:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:17:00 Module 09: Quality Management Quality Management 00:22:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:19:00 Module 12: Talent Management Talent Management 00:19:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:17:00 Module 17: Time Management Time Management 00:41:00 Module 18: Business Environment Business Environment 00:16:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00
No matter what field you work in, every person should learn to become a great salesperson. Master the art of selling in a few simple methods and instantly boost your career with our most recommended Mastering Sales: How to Hold a High Price course. This course reveals everything that you should know about selling and become expert at it. Initially, you'll learn how to build trust as it is one of the most significant aspects of sales. Following that, you'll go through a broad discussion where you'll understand how to enhance your sales skills, learn techniques and strategies that will be very valuable for succeeding in sales. In addition to that, learn the most compelling negotiation and communication skills which ensure every client you interact with is a worthwhile experience. Besides, learn more about the foundational principles of selling which are the absolute backbone of sales success. What will I learn? This course has been designed to be jam-packed with actionable, proven techniques that are tried and tested to help you improve your sales. We will cover topics such as: How to get people to choose what you want them to choose. How to discount less and charge more money How to charge a higher premium How to overcome objections in the sales process How to improve your efficiency in selling and your overall time management Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 The Guaranteed Way to Improve Your Sales Technique The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 Why People Buy and How to Get Them to Buy from Us People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Why People Don't Buy and How to Counteract Any Objection Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Holding a High Price What Does Value For Money Really Mean? 00:03:00 Five Proven Techniques to Save Money and Make Money 00:04:00 The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet' 00:02:00 Justifying Your Price - the Power of One 00:04:00 The Final 'Killer Questions' That Allow You to Negotiate More Successfully 00:04:00 Win-Win and Increasing Average Order Value The Real Meaning of 'Win-Win' 00:04:00 The Rules for Discounting 00:03:00 How to Hold a High Price 00:04:00 How to Increase Average Order 00:03:00 The Compromise Effect 00:03:00 Sales Techniques You Need to Know All You Need to Know About Time Management 00:03:00 Recognising the Moment That Matters and the Role of 'Enough' 00:06:00 What to Do When It Starts Going Wrong 00:05:00 How to Understand Other People - Can You Clarify? 00:04:00 How to Build Your Reputation and Getting Your Client to Feel Indebted to You 00:04:00 Selling in the Long Term and Being Recommended 00:04:00 BONUS SECTION! How to Be a Great Presenter and Wow Your Audience How to Deliver a Great Presentation 00:03:00 Why Powerpoint Doesn't Work and What to Do with It 00:03:00 How Memory Works 00:05:00 How to Tell Your Own Stories Well so People Warm to You 00:03:00 The Three Key Things About Presenting 00:03:00 Conclusion What We've Covered so Far 00:02:00 Course Certification
If you aim to enhance your Engineering Project Management skills, our comprehensive Engineering Project Management course is perfect for you. Designed for success, this Engineering Project Management course covers everything from basics to advanced topics in Engineering Project Management. Each lesson in this Engineering Project Management course is crafted for easy understanding, enabling you to become proficient in Engineering Project Management. Whether you are a beginner or looking to sharpen your existing skills, this Engineering Project Management is the ideal choice. With our Engineering Project Management exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in This Engineering Project Management Bundle: Course 01: Engineering Management Course 02: Project Management for Managers Course 03: Site Management Course 04: Time Management Course 05: Quality Assurance (QA) Management Course 06: Compliance and Risk Management Level 5 (CPD Certified) with Cyber Security Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support So enrol now in this Engineering Project Management Today to advance your career! Start your learning journey straightaway! This Engineering Project Management's curriculum has been designed by Engineering Project Management experts with years of Engineering Project Management experience behind them. The Engineering Project Management course is extremely dynamic and well-paced to help you understand Engineering Project Management with ease. You'll discover how to master the Engineering Project Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Engineering Project Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Engineering Project Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Engineering Project Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive Admin, Secretarial & PA - Level 7 online course. Admin, Secretarial & PA - Level 7 covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Admin, Secretarial & PA - Level 7. The Admin, Secretarial & PA - Level 7 course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Admin, Secretarial & PA - Level 7 will equip you with the skills required to set yourself up for career success. The Admin, Secretarial & PA - Level 7 provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Admin, Secretarial & PA - Level 7. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Admin, Secretarial & PA - Level 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:19:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:20:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 07 - Business Etiquette Business Etiquette 00:20:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 09 - Travel Arrangements Travel Arrangements 00:25:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:25:00 Module 12 - Time Management Time Management 00:35:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 14 - Business Writing Skills Business Writing Skills 00:41:00 Module 15 - Organisational Skills Organisational Skills 00:26:00 Module 16 - Communication Skills Communication Skills 00:27:00 Module 17- Customer Service Customer Service 00:17:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:52:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00