342 Testing courses

This course is particularly relevant for those wishing to tow a horsebox or caravan and those involved in construction. Car / Jeep and Trailer (Category B+E) training is available as a three day course, with an average training time of some six to eight hours, depending upon driving experience.

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Game design training face to face training customised and bespoke.

This route is considered a progression for the tyre technician. To qualify for the LVST vehicle Technician course, you must already hold the LRTT and in addition be assessed as a competent practitioner with the relevant knowledge in the following covering car, light van and 4×4: Customer liaison Vehicle inspection and appraisal Battery and related components Exhaust systems Braking systems Computer-based testing equipment. We evaluate your current skills and certifications to create a training package perfectly suited to you. Each LVST course is unique as we provide additional training, where required, to complement your current certifications and knowledge. The light vehicle service technician license shows that you have all the know-how and skills required to proficiently and independently diagnose and repair light vehicles. On achieving this auto technician license, you will be able to practically and proficiently demonstrate the skills required for repairing light vehicles.  Offered by our fully licensed and experienced technicians, this license has been designed for mechanics/technicians that do not necessarily hold any formal qualifications. With decades of experience delivering high-quality automotive training courses, we are a small business that takes pride in the value and quality of service we provide. INTERESTED? PFTP is proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880 or enquire below. We look forward to hearing from you!

This course is accredited by the National Vocational Driving Instructor’s Register. This intensive course is designed for experienced drivers wishing to become an instructor or someone who has been assigned as an assessor within their organisation wishing to upskill.

Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

NPORS Dumper Training The aim of the NPORS Dumper Training is to Provide both theoretical and practical Dumper truck training to ensure the safe usage of the Forward Tipping Dumpers, including the safe and efficient operation of tracked or wheeled dumpers. As a result of the training you will receive the NPORS red trained operator card or the Traditional NPORS Dumper Operator Card acceptable in all industries. Onsite Training Available: We provide on-site training across the UK to minimise disruption to your workday, ensuring a seamless learning experience. Dumper Tickets and NPORS Dumper Training or Testing can be carried out at your site Nationwide or at our test centre in Gloucestershire. NPORS Dumper Ticket For Experienced Workers Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Dumper Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Dumper Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Forward Tipping Dumper Test is for operators who have received some form of training in the past and hold or have held a dumper ticket, or alternatively have been operating Dumper trucks for a number of years. If you are unsure if you qualify to go down the experienced test route please contact Vally Plant Training to discuss this in more detail. Discounts are available for multiple bookings Turn your Dumper ticket from red card to blue with our hassle free Dumper NVQ, Comprehensive Dumper Training Course: Building Skills for Safe Operation Dumper trucks play a crucial role in construction and industrial settings, transporting materials efficiently across work sites. However, operating these vehicles requires specialised knowledge, skills, and safety awareness to ensure smooth operations and prevent accidents. In this detailed course outline, we will explore the comprehensive content covered in a dumper training course, designed to equip participants with the expertise needed to operate dumpers safely and effectively. 1. Introduction to Dumpers: Overview of dumper types and variations, Wheeled Or Tracked Dumpers all Health and safety regulations covered Understanding the purpose and function of dumpers in construction Different configurations and capacities of dumpers 2. Dumper Safety Procedures: Importance of safety in dumper operation Pre-operational checks and inspections Understanding and interpreting warning signs and labels Personal protective equipment (PPE) requirements Emergency procedures and protocols 3. Dumper Operation Basics: Starting and stopping procedures Familiarisation with controls: steering, braking, and lifting mechanisms Manoeuvring on various terrain types: flat ground, slopes, and uneven surfaces Handling and transporting loads safely 4. Load Handling and Dumping Techniques: Proper loading techniques: filling the dumper skip evenly and securely Understanding load capacity and weight distribution Safe dumping procedures: positioning the dumper, raising the skip, and discharging materials Preventing spills, tipping, and rollover incidents 5. Site Safety and Hazard Awareness: Identifying potential hazards on construction sites Working safely near pedestrians, other vehicles, and equipment Recognising environmental hazards such as uneven terrain, slopes, and soft ground Understanding site-specific safety protocols and regulations 6. Maintenance and Inspections: Importance of regular maintenance for dumper performance and longevity Daily, weekly, and monthly inspection routines Lubrication points and greasing schedules Identifying and troubleshooting common mechanical issues 7. Practical Hands-On Dumper Training: Practical exercises in dumper operation under supervision Manoeuvring in various challenging conditions: confined spaces, tight turns, slopes etc. Load handling exercises: loading, transporting, and dumping materials Emergency response drills: simulated scenarios to test response and decision-making skills 8. Assessment and Certification: Written examination to assess theoretical knowledge Practical assessment of dumper operation skills Certification upon successful completion of the Dumper course Conclusion A dumper training course provides participants with the essential knowledge, skills, and confidence to operate dumpers safely and efficiently in diverse work environments. By covering topics such as safety procedures, operation techniques, load handling, site awareness, maintenance practices, and practical hands-on training, participants can enhance their proficiency and contribute to a safer and more productive workplace. Whether you’re a novice operator or an experienced professional, investing in dumper training is essential for ensuring compliance, reducing risks, and promoting excellence in construction operations. At Vally Plant Training we offer a 100% Pass rate on all novice tests or a free re-test. Book your dumper training today, contact our customer support for all you training requirements in Gloucestershire Forward Tipping Dumper Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Dumper Trucks and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built Dumper practical training area to simulate an actual working environment Our Dumper training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Dumper Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Frequently Asked Questions about Dumper Training Curious about our dumper training courses? Here are answers to some common questions that prospective trainees often ask. If you need further details to aid your decision-making process, feel free to reach out to our customer support team for comprehensive course information. 1. How long does a dumper course typically take? The duration of our dumper training courses typically ranges from one to three days. The exact length depends on your current skill level and the specific course you opt for. 2. What qualifications do I need to drive a dumper? Prior to enrolling in our training, you must have passed the CITB Health, Safety and Environment test within the two years preceding your enrolment. Following that, successful completion of the NPORS training is required to obtain your trained operator card. 3. How much does it cost to obtain a dumper license? The cost of acquiring a dumper license varies based on the type of license you pursue and the duration of the training. Our courses start from £280 plus VAT. 4. How long does a dumper license last? NPORS Dumper Ticket Traditional cards remain valid for five years, while NPORS with the CSCS logo on cards expire two years after completing the training. 5. How do I apply for new updated NPORS card? There are two ways of renewing your operator card dependent on which one you choose, for the NPORS/CSCS cards you will need to complete a relevant NVQ, Please visit our NVQ page for more information. To renew your 5 year Traditional card please read the renewal paperwork NPORS will send to you prior to the card expiring. 6. What is the hourly rate for a dumper driver in the UK? Hourly rates for dumper drivers vary depending on the location within the UK. On average, it ranges between £15 and £18 per hour.(don’t quote us on this) How to Apply for Training Interested in our top-notch dumper training in the South West? Contact us today to apply or receive further information. Simply fill out the contact form on our website, and we’ll reach out to schedule a discussion.

P404 Air Sampling of Asbestos and MMMF and Requirements for a Certificate of Reoccupation Following Clearance of Asbestos is the industry standard qualification for those whose work involves air sampling and clearance testing, such as asbestos analysts. In addition to holding the qualification, they are required to undertake and provide evidence of annual refresher training. RP404 Refresher is a new course, specifically designed to meet this requirement. RP404 Refresher enables candidates to revise and update their knowledge on air sampling and clearance testing techniques, and to receive a certificate of course completion by passing a written examination, which covers both the theory and practice of air sampling and clearance testing.

First Aid at Work - Annual Refresher