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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Course Overview From maintaining the files to ensuring confidentiality, a medical secretary has a wide range of duties. Therefore, they are required to have adequate skills to pull off all the tasks. The Medical Secretary Course will help you acquire these skills. In this course, you will grasp the ability to become a proficient medical secretary. The Medical Secretary Course will show you the roles and responsibilities of a medical secretary. You will learn how to organise schedules and maintain medical records. From the easy-to-follow modules, you will receive a clear understanding of the effective filing system. You will be able to learn the medical jargon and terminology. In addition, this course will equip you with the skills to manage the stocks and supplies. After completing this Medical Secretary Course, you will receive a valuable certificate. This certificate will help you build an impressive resume. Enrol now and start building your skills. What You Will Learn Learn the principles of organising schedules Understand the strategies of maintaining medical records Enrich your knowledge of medical jargon and terminology Know the methods of effective filing system Develop the ability to maintain confidentiality in the workplace Grasp the skills to control stocks and supplies Understand how to maintain workplace safety Why Should You Choose this Medical Secretary Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Medical Secretary Course is for current and future medical secretaries. Anyone interested in learning about this area can also take this course. Requirements Our Medical Secretary Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Medical Secretary Course will assist you in pursuing a career in the relevant fields. Medical Secretary (Salary Range £13,000-£34,000) Medical Secretary Course Module 01: Introduction to Medical Secretary 00:15:00 Module 02: Organise Schedules 00:21:00 Module 03: Maintaining Medical Records 00:19:00 Module 04: Effective Filing Systems in Medical Offices 00:16:00 Module 05: Confidentiality in a Medical Environment 00:14:00 Module 06: Controlling Stocks and Supplies 00:09:00 Module 07: Medical Jargon and Terminology 00:25:00 Module 08: Maintaining Workplace Safety 00:20:00 Module 09: Information Technology in Health Care 00:14:00 Module 10: Legal aspects and Ethics 00:19:00 Assignment Assignment - Medical Secretary Course 02:00:00
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Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Clinical Governance including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Clinical Governance Complete Bundle: Course 01: Clinical Governance - Level 3 Course 02: Clinical Observations Skills Course 03: Medical Receptionist: Responsibilities and Skills Course 04: Nurse Prescribing Diploma Course 05: Microsoft Excel Level 3 Course 06: Effective Communication Skills Diploma Course 07: GDPR in Healthcare Course 08: Consent in Healthcare Course 09: Stress Management Training Course 10: Infection Prevention Training Course 11: First Aid at Work If you want to gain a solid understanding of Clinical Governance and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Clinical Governance course designed by expert instructors. You'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Clinical Governance will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Clinical Governance has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Clinical Governance is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Clinical Governance course is perfect! Benefits you'll get choosing Apex Learning for this Clinical Governance: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum of Clinical Governance Module 01: Introduction to Clinical Governance Module 02: The 7 Pillars of Clinical Governance Module 03: National Health Services Module 04: Clinical Effectiveness: Part 1 Module 05: Clinical Effectiveness: Part 2 Module 06: Clinical Audit Module 07: Confidentiality in a Medical Environment Module 08: Information Technology in Health Care Module 09: Legal aspects and Ethics Module 10: Maintaining Workplace Safety Module 11: Covid-19 Awareness How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this Clinical Governance. It is available to all students, of all academic backgrounds. ** Completing this course does not imply that you are qualified to work as a professional. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Clinical Governance is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
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Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation And Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation And Communication =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for : Individuals who are interested in pursuing a career as a private investigator. Current private investigators who want to expand their knowledge and skills in the field. Law enforcement professionals who want to transition into private investigation work. Lawyers who want to learn more about private investigation techniques and how they can be used in legal cases. Business owners or HR professionals who want to learn more about conducting investigations within their organizations. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Private Investigator - £20,000 - £40,000 per year Crime Scene Investigator - £25,000 - £40,000 per year Fraud Investigator - £30,000 - £50,000 per year Corporate Investigator - £35,000 - £60,000 per year Digital Forensics Investigator - £30,000 - £60,000 per year Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. 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You will learn about System Design, Load Calculation, Electrical Safety, and Energy Efficiency, Electrician, Smart Meter Installer, and Welding Basics, ensuring you are ready to tackle any difficult scenario. This program also gets into innovative technologies such as Solar Energy and Electric Vehicle Battery Management, preparing you for the future of the industry. Courses Are Included In this HVAC Masterclass Course Career Bundle: Course 01: Certificate in HVAC Fundamentals Course 02: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 03: HVAC Basics and Load Calculation Course 04: High Voltage Generation for Electrical Engineering Course 05: Electric Power Metering for Single and Three-Phase Systems Course 06: Short Circuit Analysis for HV Three-Phase Systems Course 07: Electrical Power System and High Voltage Engineering Course 08: Electrical Engineering for Electrical Substations Course 09: Electrical 3-Phase Power Transformers Fundamentals Course 10: Protection and Control of High Voltage Power Circuits Course 11: Distribution Station & Feeder Protection Course 12: Light Current Systems for Electrical Engineering Course 13: Basic AC Circuit Analysis Course 14: Electrician Course 15: Smart Meter Installer Course Course 16: Welding Basics and Safety Course 17: PAT - Portable Appliance Testing Course Online Course 18: Heat Exchanger Course 19: MATLAB Simulink for Electrical Power Engineering Course 20: Electronic & Electrical Devices Maintenance & Troubleshooting Course 21: Electrical Machines for Electrical Engineering Course 22: Electric Circuits for Electrical Engineering Course 23: Digital Electric Circuits & Intelligent Electrical Devices Course 24: Microcontroller Simulation Course 25: Solar Energy Course 26: Energy Saving in Electric Motors Course 27: Engine Lubricant System Training Course 28: Electric Vehicle Battery Management System Course 29: Electrical and Fire Safety Training Course 30: Lone Worker Safety Join in on this journey to not only enhance your skills but also prepare for a thriving career in this rapidly evolving field. The HVAC Masterclass is more than just a training program-it's an investment in your future. With our comprehensive training, you'll not only meet the industry's requirements but will stand out as a highly proficient professional. Enrol today and start shaping your future in the HVAC industry! Learning Outcomes of this Bundle: Understand fundamental and advanced concepts of HVAC systems. Master electrical engineering basics relevant to HVAC and other systems. Develop skills in designing, installing, and maintaining HVAC systems. Gain proficiency in high voltage systems and electrical safety. Learn about innovative technologies like solar energy and electric vehicles. Enhance troubleshooting and maintenance skills for electrical devices. But that's not all. When you enrol in HVAC Masterclass Course Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The HVAC Masterclass course is designed to empower learners with a comprehensive understanding of HVAC systems and their integration with electrical engineering concepts, setting a solid foundation for a successful career in this essential industry. By diving into the fundamentals of HVAC, participants gain critical insights into System Design, Functionality, and Maintenance, ensuring they can handle Installations and Troubleshooting with proficiency. Expanding beyond traditional HVAC topics, the course also covers high voltage systems and electrical safety, areas increasingly important as buildings become more integrated with advanced electrical systems. Learning these skills allows participants to work safely and effectively, enhancing their abilities in Managing and Maintaining Complex Building Systems. This approach ensures that learners are not just HVAC technicians but versatile professionals capable of navigating a broad spectrum of electrical engineering tasks. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of HVAC. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the HVAC setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to HVAC related fields impacting their HVAC experiences and long-term development. Course Curriculum Course 01: Certificate in HVAC Fundamentals Module 01: Introduction To Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heat Flow Module 03: Psychrometrics Module 04: HVAC Systems Module 05: Heating Module 06: Air Conditioning Systems For HVAC Technicians Module 07: Ventilation And Indoor Air Quality Module 08: HVAC System Selection Course 02: Heating, Ventilation & Air Conditioning (HVAC) Technician Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course 03: HVAC Basics and Load Calculation Module 01: Protected: Basic Concepts in HVAC Module 02: HVAC Psychrometrics & Psychrometric Chart Module 03: Introduction to Cooling Load Module 04: How to find U value Module 05: How to find CLTDc value Module 06: External Cooling Load Calculation Module 07: Internal Cooling Load Calculation Module 08: Cooling Load Calculation (E20- Excel form) Module 09: Getting Familiar with HAP Module 10: Defining Weather Properties Module 11: Creating Schedules Module 12: Defining Walls and Partitions Module 13: Defining Roofs, Ceilings and Floor Module 14: Defining Windows and Doors Module 15: Defining Shades Module 16: Creating Spaces_Part 1 Module 17: Creating Spaces_Part 2 Module 18: Creating Spaces_Part 3 Module 19: Selection of HVAC System =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future HVAC technicians. Aspiring electrical engineers. Technical maintenance staff. Green tech enthusiasts. Vocational students. Career switchers. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. HVAC Technician: $30,000 - $60,000 Electrical Engineer: $55,000 - $95,000 Energy Manager: $60,000 - $100,000 Solar Technician: $35,000 - $75,000 Electrician: $35,000 - $70,000 Building Systems Analyst: $50,000 - $90,000 Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.