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Duration 5 Days 30 CPD hours This course is intended for This course is intended for information technology (IT) professionals who need to improve their expertise in Windows Server 2016 in the area of storage and compute functionality. Overview After completing this course, you will be able to: Configure and install Windows Server 2016 Manage Server Core, server upgrade and migration strategy Understand storage options Manage partition table formats Manage basic and dynamic disks, file systems Manage virtual hard disks, and drive hardware Manage disks and volumes Select and manage proper storage solutions for a specific scenario Storage Spaces and Data Deduplication implementation Configure and Manage Microsoft Hyper-V, virtual machines and Hyper-V containers Configure disaster recovery technologies Manage and Configure failover clustering for Hyper-V virtual machines Configure, plan and implement a Network Load Balancing (NLB) Work with deployment images This course is intended for information technology (IT) professionals who have basic knowledge of Windows Server. It is designed for professionals who have primary responsibility of managing storage and computing by using Windows Server 2016. Professionals who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.This course covers content that was in retired Microsoft Course 20740. Module 1: Installing, upgrading, and migrating servers and workloads Introducing Windows Server 2016 Preparing and installing Server Core Preparing for upgrades and migrations Migrating server roles and workloads Windows Server activation models Module 2: Configuring local storage Managing disks in Windows Server Managing volumes in Windows Server Module 3: Implementing enterprise storage solutions Overview of DAS, NAS, and SANs Comparing Fibre Channel, iSCSI, and Fibre Channel over Ethernet Understanding iSNS, DCB, and MPIO Configuring sharing in Windows Server 2016 Module 4: Implementing Storage Spaces and Data Deduplication Implementing Storage Spaces Managing Storage Spaces Implementing Data Deduplication Module 5: Installing and configuring Hyper-V and virtual machines Overview of Hyper-V Installing Hyper-V Configuring storage on Hyper-V host servers Configuring networking on Hyper-V host servers Configuring Hyper-V virtual machines Managing virtual machines Module 6: Deploying and managing Windows and Hyper-V containers Overview of containers in Windows Server 2016 Preparing for containers Installing, configuring, and managing containers by using Docker Module 7: Overview of high availability and disaster recovery Defining levels of availability Planning high availability and disaster recovery solutions with Hyper-V virtual machines Backing up and restoring by using Windows Server Backup High Availability with failover clustering in Windows Server 2016 Module 8: Implementing failover clustering Planning a failover cluster Creating and configuring a new failover cluster Maintaining a failover cluster Troubleshooting a failover cluster Implementing site high availability with stretch clustering Module 9: Implementing failover clustering with Windows Server 2016 Hyper-V Overview of yhe integration of Hyper-V Server 2016 with failover clustering Implementing Hyper-V VMs on failover clusters Key features for VMs in a clustered environment Module 10: Implementing Network Load Balancing Overview of NLB Configuring an NLB cluster Planning an NLB implementation Module 11: Creating and managing deployment images Introduction to deployment images Creating and managing deployment images by using MDT Virtual machine environments for different workloads Module 12: Managing, monitoring, and maintaining virtual machine installations WSUS overview and deployment options Update management process with WSUS Overview of Windows PowerShell DSC Overview of Windows Server 2016 monitoring tools Using Performance Monitor Monitoring event logs Additional course details: Nexus Humans 55324 Installation, Storage and Compute with Windows Server 2016 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55324 Installation, Storage and Compute with Windows Server 2016 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you looking to enhance your Estate Agent & Property Management skills? If yes, then you have come to the right place. Our comprehensive course on Estate Agent & Property Management will assist you in producing the best possible outcome by mastering the Estate Agent & Property Management skills. The Estate Agent & Property Management course is for those who want to be successful. In the Estate Agent & Property Management course, you will learn the essential knowledge needed to become well versed in Estate Agent & Property Management. Our Estate Agent & Property Management course starts with the basics of Estate Agent & Property Management and gradually progresses towards advanced topics. Why would you choose the Estate Agent & Property Management course from Compliance Central: Lifetime access to Estate Agent & Property Management course materials Full tutor support is available from Monday to Friday with the Estate Agent & Property Management course Learn Estate Agent & Property Management skills at your own pace from the comfort of your home Gain a complete understanding of Estate Agent & Property Management course Accessible, informative Estate Agent & Property Management learning modules designed by expert instructors Study Estate Agent & Property Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Estate Agent & Property Management course Curriculum Breakdown of the Estate Agent & Property Management Course Estate Agent Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property- Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property- Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunit CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Agent & Property Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Estate Agent & Property Management. Requirements To enrol in this Estate Agent & Property Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Estate Agent & Property Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Follow your dreams by enrolling on the Medical Administration, Clinical Coding and Billing course today and develop the experience, skills and knowledge you need to enhance your expert development. Medical Administration, Clinical Coding and Billing will help you arm yourself with the qualities you need to work towards your dream job. Study the Medical Administration, Clinical Coding and Billing training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Medical Administration, Clinical Coding and Billing course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Medical Administration, Clinical Coding and Billing course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Medical Administration, Clinical Coding and Billing course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Medical Administration, Clinical Coding and Billing course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Medical Administration, Clinical Coding and Billing course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Medical Administration, Clinical Coding and Billing course. The Medical Administration, Clinical Coding and Billing course is designed by industry experts and is tailored to help you learn new skills with ease. The Medical Administration, Clinical Coding and Billing is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Medical Administration, Clinical Coding and Billing when it suits you. Access the Medical Administration, Clinical Coding and Billing course modules from any internet-enabled device, including computers, tablets, and smartphones. The Medical Administration, Clinical Coding and Billing course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Medical Administration, Clinical Coding and Billing now and start learning instantly! What You Get Out Of Studying Medical Administration, Clinical Coding and Billing With Janets Free PDF certificate upon successful completion of the Medical Administration, Clinical Coding and Billing Full one-year access to Medical Administration, Clinical Coding and Billing Course materials Instant assessment results with the Medical Administration, Clinical Coding and Billing Full tutor support available from Monday to Friday with the Medical Administration, Clinical Coding and Billing Study the Medical Administration, Clinical Coding and Billing at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Medical Administration, Clinical Coding and Billing Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Medical Administration, Clinical Coding and Billing Study the Medical Administration, Clinical Coding and Billing in your own time through your computer, tablet or mobile device Improve your chance of gaining expert skills and better earning potential by completing the Medical Administration, Clinical Coding and Billing Description  The Medical Administration, Clinical Coding and Billing training course is delivered through Janets' online learning platform. Access the Medical Administration, Clinical Coding and Billing content from any internet-enabled device whenever or wherever you want to. The Medical Administration, Clinical Coding and Billing course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Medical Administration, Clinical Coding and Billing is ideal for those who already work in this sector or are an aspiring expert. This Medical Administration, Clinical Coding and Billing course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Medical Administration, Clinical Coding and Billing is open to all students and has no formal entry requirements. To study the Medical Administration, Clinical Coding and Billing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Medical Administration, Clinical Coding and Billing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Medical Administration, Clinical Coding and Billing and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1: Introduction to Medical and Clinical Administration Introduction to Medical and Clinical Administration 00:16:00 Module 2: Organise Schedules Organise Schedules 00:22:00 Module 3: Maintaining Medical Records Maintaining Medical Records 00:20:00 Module 4: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:17:00 Module 5: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:15:00 Module 6: Controlling Stocks and Supplies Controlling Stocks and Supplies 00:10:00 Module 7: Medical Jargon and Terminology Medical Jargon and Terminology 00:26:00 Module 8: Maintaining Workplace Safety Maintaining Workplace Safety 00:21:00 Module 9: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 10: Medical (Clinical) Coding and Billing Medical (Clinical) Coding and Billing 00:19:00 Module 11: Legal aspects and Ethics Legal aspects and Ethics 00:20:00 Mock Exam Mock Exam - Medical Administration, Clinical Coding and Billing 00:20:00 Final Exam Final Exam - Medical Administration, Clinical Coding and Billing 00:20:00 Assignment Assignment - Medical Administration, Clinical Coding And Billing 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Take the initial steps toward a successful long-term career by studying the IT package online with StudyHub through our online learning platform. After completing extensive research, we designed this customised IT course to ease your journey toward your goal. The IT course covers all of the latest information to keep you ahead of the job market and prepare you for the next step. The IT bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This IT Training Bundle consists the following career oriented courses: Course 01: IT Support Technician Course 02: Network Security and Risk Management Course 03: CompTIA Network Course 04: Information Management Course 05: Web Application Penetration Testing Course Course 06: CompTIA Cloud+ (CV0-002) Course 07: Learn Ethical Hacking From A-Z: Beginner To Expert Course 08: Computer Operating System and Troubleshooting Course 09: Building Your Own Computer Course Course 10: It: Ethical Hacking, IT Security and IT Cyber Attacking Course 11: SQL Database Administrator Course 12: MS Word Essentials - The Complete Word Course - Level 3 Course 13: Data Protection (GDPR) Practitioner Course 14: Website Hacking From Scratch Course 15: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 16: Data Science and Visualisation with Machine Learning Course 17: SQL For Data Analytics & Database Development Course 18: PLC Programming Diploma Course 19: Cyber Security Incident Handling and Incident Response Course 20: Cyber Security Law Course 21: C# (C-Sharp) Course 22: Web Design (HTML, CSS, Bootstrap) Complete Course Course 23: Python Course Course 24: JavaScript Course 25: ASP.Net MVC and Entity Framework Course Course 26: Learn Spring & Angular Material with a Full Web Application Course 27: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 28: Project on Deep Learning - Artificial Neural Network (ANNs) Course 29: Build Progressive Web Apps with Angular Course 30: Microsoft SQL Server Development for Everyone! Course 31: Building Big Data Pipelines with PySpark MongoDB and Bokeh Course 32: Microsoft Azure Machine Learning Course 33: Linux Basics Course 34: Linux File Management System Course 35: C Programming Language for Beginners on Linux Course 36: Linux Security and Hardening Course 37: Linux Shell Scripting Course 38: Learn Ethical Hacking From A-Z: Beginner To Expert Course 39: Securing an Ubuntu Linux Server against Hackers Masterclass Course 40: Python 3 Programming The IT Training Bundle has been prepared by focusing largely on career readiness. The IT course has been prepared by focusing largely on career readiness. It has been designed by our IT specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided with IT, if it's required by any learners. Certification After studying the complete training, you will be able to participate in the course assessment, which is included in the course. After completing the assessment, you can claim all courses pdf certificates for free. Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Training course is suitable for - Students Recent graduates Job Seekers further progress towards NCFE Level 3 Diploma in Skills for Business: IT Requirements There is no formal qualification needed for this IT Training course. Career path You will be able to achieve a lucrative career because this IT Training Bundle includes various courses as a bonus. Certificates Certificate of completion Digital certificate - Included

Cloud Computing Essentials Overview Imagine accessing computing power as vast as the sky, scaling it up or down with the agility of a feather, and only paying for what you use. Cloud computing makes this dream a reality, revolutionizing the way we store, manage, and process data. This 'Cloud Computing Essentials' course is your launchpad into this transformative technology, empowering you to navigate the digital stratosphere with confidence. Unravel the mysteries of the cloud as we delve into its core principles and delve into its diverse service models. Explore the compelling reasons businesses are migrating to the cloud, discovering the cost-efficiency, scalability, and agility it offers. Compare and contrast public, private, and hybrid cloud deployments, understanding their unique strengths and suitability for different scenarios. Master key cloud concepts like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), uncovering their functionalities and use cases. Grasp the economic advantages of cloud computing, including economies of scale and the shared responsibility model. By the end of this journey, you'll be equipped to harness the power of the cloud and elevate your career to new heights. Why You Should Choose Cloud Computing Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cloud Computing Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cloud Computing Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cloud Computing Essentials Introduction 00:04:00 The Need for Cloud Computing 00:13:00 What is Cloud Computing - I 00:05:00 What is Cloud Computing- II 00:06:00 Benefits of Cloud Computing 00:09:00 CapEx Vs OpEx 00:03:00 What are Public Clouds 00:02:00 Characteristics of Public Cloud 00:01:00 What are Private Clouds 00:01:00 Characteristics of Private Cloud 00:02:00 What are Private Clouds 00:01:00 What is Hybrid Cloud 00:01:00 Characteristics of Hybrid Cloud 00:01:00 Review and What Next!! 00:01:00 What is Infrastructure as a service 00:04:00 Use cases of IAAS 00:02:00 What is Platform as a Service? 00:02:00 Use cases of PAAS 00:04:00 What is Software as a Service 00:02:00 Key Concepts and Terminology 00:06:00 Economies of Scale 00:01:00 What is Shared Responsibility model 00:09:00

Super Price is Active! Offer Ends Soon; Hurry Up!! In the UK, the creative industries have been growing at twice the rate of the economy, with 3D modelling skills becoming increasingly essential as reported by the Department for Digital, Culture, Media & Sport. The UK's video game industry, valued at over £5 billion, is a significant player in Europe, leveraging 3D modelling for game development. This 3D Modelling & 3D Printing bundle offers a broad approach to mastering the art of creating three-dimensional digital worlds. The bundle includes a premium course on 3D modelling for 3D printing, a skill in the UK's growing 3D printing market. It also covers creating 3D humanoid characters for Unity and WebGL for interactive graphics. The courses on Blender 3D and Maya interface with Unity 3D equip learners with the skills to create mobile game assets. As 3D modelling becomes more integral to various industries-from gaming to manufacturing-the skills acquired here could prove pivotal in launching and advancing careers. So enroll now and unlock the door to a world where your creativity meets cutting-edge technology. Your future as a 3D modelling expert starts today! This 3D Modelling & 3D Printing - CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: 3D Modelling for 3D Printing Course 02: 3D Humanoid Characters in Unity Course 03: WebGL 2D/3D Programming and Graphics Rendering Course 04: Blender 3D - Create a Cartoon Character Course 05: UV Mapping 3D Knife in Maya Learning Outcomes of 3D Modelling & 3D Printing - CPD Certified Bundle: Master the fundamentals of 3D modelling tailored for precision in 3D printing applications. Create intricate 3D humanoid characters for use in Unity, enhancing gaming experiences. Develop and render interactive 2D/3D graphics using WebGL, a sought-after skill in tech. Learn to design and model a stylized cartoon character in Blender 3D for animation. Acquire the ability to model detailed environments in Maya for Unity 3D mobile games. Gain expertise in UV mapping a 3D knife in Maya, a crucial step in texturing objects. Why Choose Our 3D Modelling & 3D Printing Bundle? FREE 3D Modelling & 3D Printing certificate accredited Get a free student ID card with 3D Modelling & 3D Printing Training Get instant access to this 3D Modelling & 3D Printing course. Learn 3D Modelling & 3D Printing from anywhere in the world The 3D Modelling & 3D Printing is affordable and simple to understand The 3D Modelling & 3D Printing is an entirely online, interactive lesson with voiceover audio Lifetime access to the 3D Modelling & 3D Printing course materials The 3D Modelling & 3D Printing comes with 24/7 tutor support Start your learning journey straightaway! 3D Modelling for 3D Printing: Learn to transform ideas into printable 3D models, mastering the tools and techniques for 3D printing. 3D Humanoid Characters in Unity: Step-by-step guidance on creating realistic 3D humanoid characters within the Unity engine. WebGL 2D/3D Programming and Graphics Rendering: An in-depth tutorial on using WebGL for rendering cutting-edge 2D and 3D web graphics. Blender 3D - Create a Cartoon Character: From concept art to 3D model, learn to bring a cartoon character to life using Blender. Maya & Unity 3D: Modeling Environments for Mobile Games: Techniques for modelling dynamic, high-quality 3D environments for mobile games in Maya & Unity. UV Mapping 3D Knife in Maya: Detailed instructions on the UV mapping process for a complex object like a 3D knife in Maya. Assessment Process Once you have completed all the courses in the 3D Modelling & 3D Printing - CPD Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this 3D Modelling & 3D Printing Bundle. This 3D Modelling & 3D Printing Bundle will help you grasp the basic concepts as well as develop a thorough understanding of the subject. Aspiring 3D artists Game development enthusiasts Creative tech professionals Individuals interested in 3D printing Future graphic designers Animation and VFX students Requirements The 3D Modelling & 3D Printing Bundle does not require any prior knowledge; everyone may participate! This 3D Modelling & 3D Printing Bundle is open to anyone interested in learning from anywhere in the world. Career path This 3D Modelling & 3D Printing Bundle will allow you to kickstart or take your career in the related sector to the next stage. 3D Artist Game Developer Unity Programmer VFX Specialist Animation Creator Environment Designer Certificates Digital certificate Digital certificate - Included Hard copy certificate for first course Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Unlock the creative potential of generative AI while navigating ethical and legal challenges in this theory-based course. Learn the strengths and limitations of AI, from content creation to breaking through creative block, and gain insights into bias and plagiarism.

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00