Duration 3 Days 18 CPD hours This course is intended for The target audience for the DevSecOps Practitioner course are professionals including: Anyone focused on implementing or improving DevSecOps practices in their organization Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will be able to: Comprehend the underlying principles of DevSecOps Distinguish between the technical elements used across DevSecOps practices Demonstrate how practical maturity concepts can be extended across multiple areas. Implement metric-based assessments tied to your organization. Recognize modern architectural concepts including microservice to monolith transitions. Recognize the various languages and tools used to communicate architectural concepts. Contrast the options used to build a DevSecOps infrastructure through Platform as a Service, Server-less construction, and event-driven mediums Prepare hiring practices to recognize and understand the individual knowledge, skills, and abilities required for mature Dev Identify the various technical requirements tied to the DevSecOps pipelines and how those impact people and process choices. Review various approaches to securing data repositories and pipelines. Analyze how monitoring and observability practices contribute to valuable outcomes. Comprehend how to implement monitoring at key points to contribute to actionable analysis. Evaluate how different experimental structures contribute to the 3rd Way. Identify future trends that may affect DevSecOps The DevSecOps Practitioner course is intended as a follow-on to the DevSecOps Foundation course. The course builds on previous understanding to dive into the technical implementation. The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing DevSecOps practices to their organizational structure, building better pipelines in distributed systems, and having a common technological language. This course positions learners to successfully complete the DevSecOps Practitioner certification exam. DevSecOps Advanced Basics Why Advance Practices? General Awareness People-Finding Them Core Process Technology Overview Understanding Applied Metrics Metric Terms Accelerating People-Reporting and Recording Integrating Process Technology Automation Architecting and Planning for DevSecOps Architecture Basics Finding an Architect Reporting and Recording Environments Process Accelerating Decisions Creating a DevSecOps Infrastructure What is Infrastructure? Equipping the Team Design Challenges Monitoring Infrastructure Establishing a Pipeline Pipelines and Workflows Engineers and Capabilities Continuous Engagement Automate and Identify Observing DevSecOps Outcomes Observability vs. Monitoring Who gets which Report? Setting Observation Points Implementing Observability Practical 3rd Way Applications Revisiting 3rd Way Building Experiments Getting the Most from the Experiment The Future of DevOps Looking Towards the Future Staying Trained Innovation What, and from Who? Post-Class Assignments/Exercises Extended advanced reading associated with Case Stories from the course Additional course details: Nexus Humans DevSecOps Practitioner (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Practitioner (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants. Overview The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure). In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications. SAP Process Integration Architecture Describing SAP Process Integration Architecture Explaining the Functionality and Utilization of SAP Process Integration The System Landscape Directory (SLD) Maintaining Products and Software Components in the System Landscape Directory (SLD) Implementing Technical Systems in the System Landscape Directory Maintaining Business Systems for Use in the Integration Directory Interface Objects in the Enterprise Service Repository (ESR) Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository (ESR) Maintaining Interface Objects Defining Message Processing Types and Quality of Services Object Mapping in the Enterprise Service Repository (ESR) Creating Message Mapping Objects Mapping Between Service Interfaces Analyzing Asynchronous Integration Scenarios Configuration of Integration Directory Communication Objects Using Configuration Views Creating Communication Channels in the Integration Directory (ID) Configuration of Integration Directory Objects for ABAP Processing Analyzing Objects Used in the Configuration of Integration Engine (IE) Communication Analyzing Routing Objects Used in Integration Engine (IE) Communication Analyzing Multiple Receiver Objects Used in Integration Engine (IE) Communication Configuration of Integration Directory Objects for Java Processing Maintaining Objects for Advanced Adapter Engine (AAE)-Only Processing Maintaining Objects for Advanced Adapter Engine Extended (AEX) Message Processing Creating and Deploying Integration Flows to the Advanced Adapter Engine Extended (AEX) Operations of SAP Process Integration Using the Runtime Workbench Using the Process Integration Monitoring (PIMon) Home Using the SAP NetWeaver Administrator Connectivity Options for SAP Process Integration Analyzing Connectivity Options between Back-End Systems with SAP Process Integration HTTP Connectivity Options Configuring the Simple Object Access Protocol (SOAP) Adapter Using Proxy Technology Checking the HTTP ABAP Adapter Using the HTTP_AAE (Java) Adapter File Adapter Configuration Configuring the Receiver File Adapter Configuring a Sender File Adapter Intermediate Document (IDoc) Connectivity Options Using the Intermediate Document (IDoc) Adapter with the Receiver Intermediate Document Adapter for the ABAP Stack Using the Sender Intermediate Document (IDoc) Adapter Using the Intermediate Document (IDoc) Adapter in the Advanced Adapter Engine (AAE) Configuring a Complete Intermediate Document (IDoc) Scenario Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity Configuring the Receiver Remote Function Call (RFC) Adapter Configuring the Sender Remote Function Call (RFC) Scenario Enterprise Services and B2B Connectivity Analyzing Enterprise Services Configuring Business-to-Business (B2B) Connectivity Cross-Component Business Process Management (ccBPM) Integration Processes Analyzing the Runtime of the Cross-Component Business Process Management (ccBPM) Identifying the Steps to Create and Use an Integration Process Additional course details: Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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ð Elevate Your Customer Service to Extraordinary Heights! ð Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary! ð Why Choose Our Masterclass? ⨠Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections. â Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service. ð Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse. ð¥ Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime. ð Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience. ð What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team ð Exclusive Bonuses: Enroll now and receive: ð Comprehensive Course Materials ð£ï¸ Access to a Thriving Community of Like-Minded Professionals ð Practical Tools and Templates for Immediate Implementation ð©âð» Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service ð¡ Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard! ð Transform today, thrive tomorrow! ð Course Curriculum
Duration 5 Days 30 CPD hours This course is intended for This course is intended for information technology (IT) professionals who need to improve their expertise in Windows Server 2016 in the area of storage and compute functionality. Overview After completing this course, you will be able to: Configure and install Windows Server 2016 Manage Server Core, server upgrade and migration strategy Understand storage options Manage partition table formats Manage basic and dynamic disks, file systems Manage virtual hard disks, and drive hardware Manage disks and volumes Select and manage proper storage solutions for a specific scenario Storage Spaces and Data Deduplication implementation Configure and Manage Microsoft Hyper-V, virtual machines and Hyper-V containers Configure disaster recovery technologies Manage and Configure failover clustering for Hyper-V virtual machines Configure, plan and implement a Network Load Balancing (NLB) Work with deployment images This course is intended for information technology (IT) professionals who have basic knowledge of Windows Server. It is designed for professionals who have primary responsibility of managing storage and computing by using Windows Server 2016. Professionals who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.This course covers content that was in retired Microsoft Course 20740. Module 1: Installing, upgrading, and migrating servers and workloads Introducing Windows Server 2016 Preparing and installing Server Core Preparing for upgrades and migrations Migrating server roles and workloads Windows Server activation models Module 2: Configuring local storage Managing disks in Windows Server Managing volumes in Windows Server Module 3: Implementing enterprise storage solutions Overview of DAS, NAS, and SANs Comparing Fibre Channel, iSCSI, and Fibre Channel over Ethernet Understanding iSNS, DCB, and MPIO Configuring sharing in Windows Server 2016 Module 4: Implementing Storage Spaces and Data Deduplication Implementing Storage Spaces Managing Storage Spaces Implementing Data Deduplication Module 5: Installing and configuring Hyper-V and virtual machines Overview of Hyper-V Installing Hyper-V Configuring storage on Hyper-V host servers Configuring networking on Hyper-V host servers Configuring Hyper-V virtual machines Managing virtual machines Module 6: Deploying and managing Windows and Hyper-V containers Overview of containers in Windows Server 2016 Preparing for containers Installing, configuring, and managing containers by using Docker Module 7: Overview of high availability and disaster recovery Defining levels of availability Planning high availability and disaster recovery solutions with Hyper-V virtual machines Backing up and restoring by using Windows Server Backup High Availability with failover clustering in Windows Server 2016 Module 8: Implementing failover clustering Planning a failover cluster Creating and configuring a new failover cluster Maintaining a failover cluster Troubleshooting a failover cluster Implementing site high availability with stretch clustering Module 9: Implementing failover clustering with Windows Server 2016 Hyper-V Overview of yhe integration of Hyper-V Server 2016 with failover clustering Implementing Hyper-V VMs on failover clusters Key features for VMs in a clustered environment Module 10: Implementing Network Load Balancing Overview of NLB Configuring an NLB cluster Planning an NLB implementation Module 11: Creating and managing deployment images Introduction to deployment images Creating and managing deployment images by using MDT Virtual machine environments for different workloads Module 12: Managing, monitoring, and maintaining virtual machine installations WSUS overview and deployment options Update management process with WSUS Overview of Windows PowerShell DSC Overview of Windows Server 2016 monitoring tools Using Performance Monitor Monitoring event logs Additional course details: Nexus Humans 55324 Installation, Storage and Compute with Windows Server 2016 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55324 Installation, Storage and Compute with Windows Server 2016 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Are you looking to enhance your Estate Agent & Property Management skills? If yes, then you have come to the right place. Our comprehensive course on Estate Agent & Property Management will assist you in producing the best possible outcome by mastering the Estate Agent & Property Management skills. The Estate Agent & Property Management course is for those who want to be successful. In the Estate Agent & Property Management course, you will learn the essential knowledge needed to become well versed in Estate Agent & Property Management. Our Estate Agent & Property Management course starts with the basics of Estate Agent & Property Management and gradually progresses towards advanced topics. Why would you choose the Estate Agent & Property Management course from Compliance Central: Lifetime access to Estate Agent & Property Management course materials Full tutor support is available from Monday to Friday with the Estate Agent & Property Management course Learn Estate Agent & Property Management skills at your own pace from the comfort of your home Gain a complete understanding of Estate Agent & Property Management course Accessible, informative Estate Agent & Property Management learning modules designed by expert instructors Study Estate Agent & Property Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Estate Agent & Property Management course Curriculum Breakdown of the Estate Agent & Property Management Course Estate Agent Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property- Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property- Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunit CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Agent & Property Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Estate Agent & Property Management. Requirements To enrol in this Estate Agent & Property Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Estate Agent & Property Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Cloud Computing Essentials Overview Imagine accessing computing power as vast as the sky, scaling it up or down with the agility of a feather, and only paying for what you use. Cloud computing makes this dream a reality, revolutionizing the way we store, manage, and process data. This 'Cloud Computing Essentials' course is your launchpad into this transformative technology, empowering you to navigate the digital stratosphere with confidence. Unravel the mysteries of the cloud as we delve into its core principles and delve into its diverse service models. Explore the compelling reasons businesses are migrating to the cloud, discovering the cost-efficiency, scalability, and agility it offers. Compare and contrast public, private, and hybrid cloud deployments, understanding their unique strengths and suitability for different scenarios. Master key cloud concepts like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), uncovering their functionalities and use cases. Grasp the economic advantages of cloud computing, including economies of scale and the shared responsibility model. By the end of this journey, you'll be equipped to harness the power of the cloud and elevate your career to new heights. Why You Should Choose Cloud Computing Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cloud Computing Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cloud Computing Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cloud Computing Essentials Introduction 00:04:00 The Need for Cloud Computing 00:13:00 What is Cloud Computing - I 00:05:00 What is Cloud Computing- II 00:06:00 Benefits of Cloud Computing 00:09:00 CapEx Vs OpEx 00:03:00 What are Public Clouds 00:02:00 Characteristics of Public Cloud 00:01:00 What are Private Clouds 00:01:00 Characteristics of Private Cloud 00:02:00 What are Private Clouds 00:01:00 What is Hybrid Cloud 00:01:00 Characteristics of Hybrid Cloud 00:01:00 Review and What Next!! 00:01:00 What is Infrastructure as a service 00:04:00 Use cases of IAAS 00:02:00 What is Platform as a Service? 00:02:00 Use cases of PAAS 00:04:00 What is Software as a Service 00:02:00 Key Concepts and Terminology 00:06:00 Economies of Scale 00:01:00 What is Shared Responsibility model 00:09:00
Follow your dreams by enrolling on the Medical Administration, Clinical Coding and Billing course today and develop the experience, skills and knowledge you need to enhance your expert development. Medical Administration, Clinical Coding and Billing will help you arm yourself with the qualities you need to work towards your dream job. Study the Medical Administration, Clinical Coding and Billing training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Medical Administration, Clinical Coding and Billing course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Medical Administration, Clinical Coding and Billing course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Medical Administration, Clinical Coding and Billing course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Medical Administration, Clinical Coding and Billing course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Medical Administration, Clinical Coding and Billing course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Medical Administration, Clinical Coding and Billing course. The Medical Administration, Clinical Coding and Billing course is designed by industry experts and is tailored to help you learn new skills with ease. The Medical Administration, Clinical Coding and Billing is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Medical Administration, Clinical Coding and Billing when it suits you. Access the Medical Administration, Clinical Coding and Billing course modules from any internet-enabled device, including computers, tablets, and smartphones. The Medical Administration, Clinical Coding and Billing course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Medical Administration, Clinical Coding and Billing now and start learning instantly! What You Get Out Of Studying Medical Administration, Clinical Coding and Billing With Janets Free PDF certificate upon successful completion of the Medical Administration, Clinical Coding and Billing Full one-year access to Medical Administration, Clinical Coding and Billing Course materials Instant assessment results with the Medical Administration, Clinical Coding and Billing Full tutor support available from Monday to Friday with the Medical Administration, Clinical Coding and Billing Study the Medical Administration, Clinical Coding and Billing at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Medical Administration, Clinical Coding and Billing Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Medical Administration, Clinical Coding and Billing Study the Medical Administration, Clinical Coding and Billing in your own time through your computer, tablet or mobile device Improve your chance of gaining expert skills and better earning potential by completing the Medical Administration, Clinical Coding and Billing Description The Medical Administration, Clinical Coding and Billing training course is delivered through Janets' online learning platform. Access the Medical Administration, Clinical Coding and Billing content from any internet-enabled device whenever or wherever you want to. The Medical Administration, Clinical Coding and Billing course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Medical Administration, Clinical Coding and Billing is ideal for those who already work in this sector or are an aspiring expert. This Medical Administration, Clinical Coding and Billing course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Medical Administration, Clinical Coding and Billing is open to all students and has no formal entry requirements. To study the Medical Administration, Clinical Coding and Billing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Medical Administration, Clinical Coding and Billing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Medical Administration, Clinical Coding and Billing and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1: Introduction to Medical and Clinical Administration Introduction to Medical and Clinical Administration 00:16:00 Module 2: Organise Schedules Organise Schedules 00:22:00 Module 3: Maintaining Medical Records Maintaining Medical Records 00:20:00 Module 4: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:17:00 Module 5: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:15:00 Module 6: Controlling Stocks and Supplies Controlling Stocks and Supplies 00:10:00 Module 7: Medical Jargon and Terminology Medical Jargon and Terminology 00:26:00 Module 8: Maintaining Workplace Safety Maintaining Workplace Safety 00:21:00 Module 9: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 10: Medical (Clinical) Coding and Billing Medical (Clinical) Coding and Billing 00:19:00 Module 11: Legal aspects and Ethics Legal aspects and Ethics 00:20:00 Mock Exam Mock Exam - Medical Administration, Clinical Coding and Billing 00:20:00 Final Exam Final Exam - Medical Administration, Clinical Coding and Billing 00:20:00 Assignment Assignment - Medical Administration, Clinical Coding And Billing 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadership—including CEOs, Founders, and Executive Teams—across multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters most—by anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.