• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

4176 Technology courses in London delivered Online

CompTIA Library - CPD Accredited

4.9(27)

By Apex Learning

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This CompTIA Library will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this CompTIA Library will help you keep ahead of the pack. The CompTIA Library incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this CompTIA Library will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the CompTIA Library, you can equip yourself with the essentials to keep you afloat in the competition. Along with this CompTIA Library course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This CompTIA Library Bundle Consists of the following Premium courses: Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 02: CompTIA A+ (220-1001) Course 03: CompTIA A+ (220-1002) Course 04: CompTIA Network (N10-007) Course 05: CompTIA Security+ (SY0-401) New 2020 Course 06: CompTIA Security+ (SY0-601) Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 08: CompTIA PenTest+ (Ethical Hacking) Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 10: Cisco ASA Firewall Training Course 11: Linux for Absolute Beginners! As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the CompTIA Library to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this CompTIA Library: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of CompTIA Library Bundle Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files Using and Managing Application Software Configuring Network and Internet Connectivity IT Security Threat Mitigation Computer Maintenance and Management IT Troubleshooting Understanding Databases Developing and Implementing Software Course 02: CompTIA A+ (220-1001) All about the CompTIA A+ Safety and Professionalism The Visible Computer CPUs RAM Firmware Motherboards Power Supplies Mass Storage Technologies Implementing Mass Storage Essential Peripherals Building a PC Display Technologies Essentials of Networking Local Area Networking Wireless Networking The Internet Virtualization Portable Computing Understanding Mobile Devices Care and Feeding of Mobile Devices Printers and Multifunction Devices Securing Computers Course 03: CompTIA A+ (220-1002) All About the CompTIA A+ 2019 Core 2 Exam Safety and Professionalism The Visible Computer CPUs RAM Power Supply Implementing Mass Storage Building a PC Windows under the Hood Users, Groups, and Permissions Maintaining and Optimizing Operating Systems Working with the Command-Line Interface Troubleshooting Operating Systems Display Technologies Essentials of Networking Local Area Networking Wireless Networking The Internet Portable Computing Care and Feeding of Mobile Devices Securing Computers Operational Procedures Course 04: CompTIA Network (N10-007) Introduction Network Models Cabling and Topology Ethernet Basics Modern Ethernet Installing a Physical Network TCP/IP Basics Routing TCP/IP Applications Network Naming Securing TCP/IP Advanced Networking Devices IPv6 Remote Connectivity Wireless Networking Virtualization and Cloud Computing Mobile Networking Building a Real-World Network Managing Risk Protecting Your Network Network Monitoring Network Troubleshooting Course 05: CompTIA Security+ (SY0-401) New 2020 Security Fundamentals Identifying Security Threats and Vulnerabilities Managing Data, Application, and Host Security Implementing Network Security Implementing Access Control, Authentication, and Account Management Managing Certificates Implementing Compliance and Operational Security Risk Management Troubleshooting and Managing Security Incidents Business Continuity and Disaster Recovery Planning Course 06: CompTIA Security+ (SY0-601) Introduction Risk Management Cryptography Identity and Account Management Tools of the Trade Securing Individual Systems The Basic LAN Securing Wireless LANs Securing Public Servers Securing Dedicated Systems Physical Security Secure Protocols and Applications Testing Infrastructure Dealing with Incidents Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) What You Need to Know Introducing the Cloud System Requirements for Cloud Deployments Cloud Storage Cloud Compute Cloud Networking Cloud Security Migrating to the Cloud Maintaining Cloud Solutions Troubleshooting Cloud Solutions Course 08: CompTIA PenTest+ (Ethical Hacking) Introduction Planning and Scoping Surveying the Target Select Your Attack Vector Selecting Pen Testing Tools Reporting and Communication Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Introduction The Importance of Threat Data and Intelligence Threat Intelligence in Support of Organizational Security Vulnerability Assessment Tools Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Operating in the Cloud Mitigating Controls for Attacks and Software Vulnerabilities Security Solutions for Infrastructure Management Software Assurance Best Practices Hardware Assurance Best Practices Data Analysis in Security Monitoring Activities Implement Configuration Changes to Existing Controls to Improve Security The Importance of Proactive Threat Hunting Compare and Contrast Automation Concepts and Technologies And Much More... Course 10: Cisco ASA Firewall Training Common Network Security Terms Confidentiality, Integrity, Availability. Security Concepts & Terms Intro to Firewall Technologies About Cisco ASA Firewall Install Cisco ASAv Firewall in GNS3 Install ASA 9 Cluster, Security Context enable in GNS3. Install Cisco ASAv Firewall on EVE-NG Install Cisco ASAv Firewall on VMWare Workstation. Cisco ASA Firewall Basic Configuration Commands. Device Management Cisco ASA Console Device Management Cisco ASA Telnet Device Management Cisco ASA SSH And Much More... Course 11: Linux for Absolute Beginners! Introduction to Linux Linux Installation Linux Command Line Interface (CLI) Essentials Advanced CLI Usage Linux Development Tools Web Development Project Web Server Setup, Host Cofiguration and App Deployment Linux User Management Linux Network Administration CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this CompTIA Library bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our CompTIA Library is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (CompTIA IT Fundamentals ITF+ (FCO-U61)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CompTIA Library - CPD Accredited
Delivered Online On Demand
£59

Why Government Leaders Must Embrace Agile

By IIL Europe Ltd

Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Government Leaders Must Embrace Agile
Delivered Online On Demand15 minutes
£10

Why Government Leaders Must Embrace Agile

By IIL Europe Ltd

Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Government Leaders Must Embrace Agile
Delivered Online On Demand15 minutes
£10

The Python Programming Bible: Networking, GUI, Email, XML, CGI

By Packt

Python 3 is one of the most popular programming languages. Companies like Facebook, Microsoft, and Apple all want Python

The Python Programming Bible: Networking, GUI, Email, XML, CGI
Delivered Online On Demand6 hours 8 minutes
£33.99

Primary Teaching

By The Teachers Training

Learn how to become an effective primary school teacher through the Primary Teaching Course. Explore essential topics, teaching strategies, and EYFS Framework. Gain insights into Importance of Early Years in Development, child development, EYFS Teaching Techniques and fostering a positive learning environment. Kickstart your teaching career with this comprehensive course!

Primary Teaching
Delivered Online On Demand5 hours
£15

Moving and Handling Patients: CSTF-Compliant Skills for Safe Care

4.3(43)

By John Academy

Elevate your healthcare skills with our comprehensive course on Moving and Handling Patients. Learn CSTF-compliant techniques, delve into human anatomy and biomechanics, master safe manual handling principles, and explore cutting-edge equipment. Enhance your care planning and documentation abilities while addressing special considerations and risk management. Join us for a transformative learning experience, ensuring your expertise in patient care meets the highest standards. Elevate safety, compliance, and proficiency in healthcare with our specialized training.

Moving and Handling Patients: CSTF-Compliant Skills for Safe Care
Delivered Online On Demand
£24.99

Library & Information Science Advance Diploma for Library Assistants & Librarians

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Career Bundle: Course 01: Library and Information Science Diploma Course Course 02: English Literature Course 03: An Introduction to British and American Literature Search Course 04: Comparative Literature Course 05: Social Science Diploma Course 06: The Art of Organizing and Decluttering Course 07: Information Management Course 08: Information Governance Course 09: Data Management Training Course 10: Document Control Course 11: ICT: Information and Communication Technology Course 12: GDPR Course 13: Document Control Course 14: Quality Management Course 15: Administrative Management Course 16: Basic Data Analysis Course 17: Applied Statistics Course 18: Data Entry Administrator Course 19: Content Management Course 20: Copyediting & Proofreading Course 21: Material Management Course 22: Functional Skills IT Course 23: Goal Setting Course 24: Touch Typing Course 25: Computer Operating System and Troubleshooting Course 26: Microsoft Access Databases Forms and Reports Course 27: Workplace Confidentiality Course 28: Public Speaking Course 29: Complete Communication Skills Master Class Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! With the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant today and take the first step towards achieving your goals and dreams. Why buy this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant? Free CPD Accredited Certificate upon completion of Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Get a free student ID card with Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Lifetime access to the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course materials Get instant access to this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course Learn Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant from anywhere in the world 24/7 tutor support with the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. Start your learning journey straightaway with our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Training! Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. After passing the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course is ideal for: Students seeking mastery in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Professionals seeking to enhance Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant skills Individuals looking for a Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant-related career. Anyone passionate about Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Requirements This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant doesn't require prior experience and is suitable for diverse learners. Career path This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Library & Information Science Advance Diploma for Library Assistants & Librarians
Delivered Online On Demand6 days
£209

MSc Finance and Management Top-Up

By School of Business and Technology London

Getting Started MSc Finance and Management is a globally recognised finance qualification suitable for experienced finance professionals who like to kick start their career in finance. The programme is designed to provide students with advanced knowledge and skills in financial management, enhancing their career prospects in the finance industry. UCLAN awards the degree and is suitable for those who have completed a relevant postgraduate diploma. The Master's in Finance and Management is a 9-month Top-Up programme focused solely on the dissertation module. Students must undertake independent research, demonstrating their ability to apply advanced research techniques to a finance-related topic. This module carries 60 credits and enables students to showcase their knowledge, understanding, and research skills in financial management. Throughout the programme, students receive support from experienced academics and industry professionals who provide guidance and feedback on their research projects. The programme is delivered through online webinars and independent study, allowing students to balance their studies with work and personal commitments. The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Accounting and Finance Applicants should normally have a good first degree or equivalent and be working in or have recently worked within the accounting and finance arena. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression Upon completion of the degree, graduates will possess the necessary skills and knowledge to pursue various career opportunities in finance, including roles in financial analysis, investment banking, risk management, corporate finance and financial planning. Additionally, the programme serves as a solid foundation for further study or research in finance. Upon completion, students will have produced an original research piece demonstrating expertise in financial investigation. This provides a significant advantage in the job market, particularly for roles requiring advanced research skills or knowledge of financial investigation techniques. Graduates of the MSc Finance and Management programme are well-prepared to pursue careers in law enforcement, regulatory agencies, financial services, and consulting. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Finance and Management Top Up Programme Structure Dissertation Module Delivery Methods The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. The University of Central Lancashire (UCLan) offers a range of distance learning options for students who require the flexibility to study remotely. These options include online courses, blended learning, and supported distance learning. UCLan's distance learning courses are designed to provide students with the same high-quality education as on-campus courses, with access to resources such as video lectures, online discussion forums, and interactive assessments. The University also provides a range of support services for distance learning students, including academic support, technical support, and access to the University's library and online resources. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

MSc Finance and Management Top-Up
Delivered OnlineFlexible Dates
Price on Enquiry

Customer Service Masterclass - An Unforgettable Support Experience

By Compete High

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

Customer Service Masterclass - An Unforgettable Support Experience
Delivered Online On Demand1 hour
£25

Elite EA PA Forum 🇳🇿

By Elite Forums Events

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Elite EA PA Forum 🇳🇿
Delivered Online
$749 to $995