4095 Technology courses in Leicester delivered Online

About this VILT Tripod can be used in any area of business where the organisation has a management system in place to prevent unwanted events e.g., health, safety, environment, quality, security, productivity, project management, and many more Tripod Beta is one of several tools based on Tripod's fundamental principles. Tripod Beta is based on proven theories, man years of academic research, and testing in the workplace. The Swiss Cheese Model originated from this work. Features of the methodology are: 1) the Tripod Beta diagram; it provides an easy-to-read summary of the entire investigation on a single page, 2) it accommodates deficiencies in leadership and worker participation, 3) it accommodates deficiencies in human behaviour, and 4) it highlights missing controls (not just controls that failed). Quality throughout all aspects of Tripod is assured by the Stichting Tripod Foundation (STF) and the Energy Institute. The participants will gain a theoretical understanding of the Tripod Beta methodology and terminology. They will be able to read Tripod diagrams and reports, and be able to assist incident investigation/analysis as a team member. This is the first step to becoming an accredited silver or gold practitioner. Tripod Beta Practitioner Accreditation is meant to build these skills, through a blend of support, coaching and assessments. Feedback is provided on Tripod incident investigation reports, giving the Practitioner the opportunity to hone their skills and become confident in their ability to use Tripod effectively. Training Objectives Upon completion of this course, participants will be able to: Pass the Tripod Beta Practitioner (Bronze Level) exam Act as a team member or Tripod facilitator on an incident investigation Plan and schedule activities for an incident investigation Focus line of enquiry during an investigation Engage with the most relevant people at each stage of the investigation Describe the incident causation paths in terms that align with their management system Consider issues relating to leadership, worker participation and human behaviour Assess the quality of an incident report Apply the process to any type of unwanted event that should have been prevented by a management system e.g., health, safety, environment, financial, security, productivity, quality, project management etc. Combine the findings from many incidents with data from other initiatives e.g., audits and inspections, to spot trends to prioritise actions and product a single improvement plan Target Audience The course is recommended for anyone who is expected to play a role in designing, reviewing, auditing, and following your organizations OH&S management system. Successful participants will be awarded the Stitching Tripod Foundation Tripod Beta Bronze certificate. The following oil & gas company personnel will benefit from the knowledge shared in this course: CEO Team Leaders Legal, insurance and finance departments Managers (Line and Function) Maintenance Engineers Quality Assurance Engineers Process Engineers Incident Investigators (Team member & Tripod facilitator) Project Managers System Custodians Technical Authorities Key Contractor's Management Contract Managers/Holders Safety Representatives Risk Management Engineers HSE Advisors Supervisors Auditors Regulators Course Level Basic or Foundation Trainer Your expert course leader has over 30 years of experience in construction, operations and maintenance with the upstream exploration and production sector. He joined Shell International E&P in 1971 and for 28 years worked in several locations around the world. Following the Piper Alpha incident he led Shell's two year, £10M major overhaul of their permit to work system. He first made use of the Tripod Beta principles during this period and since then he has delivered over 100 Tripod Beta courses in more than 25 locations around the world. He is a Chartered Engineer, a member of the Institution of Engineering and Technology and holds a postgraduate diploma from the University of Birmingham (UK). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

CompTIA Advanced Security Practitioner (CASP): Learn cutting-edge security protocols, risk management, and incident response. Elevate your cybersecurity career. Suitable for IT professionals.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Master the art of online teaching with our comprehensive course. Gain practical skills and strategies to engage students, create dynamic online lessons, and effectively utilize digital tools. Enroll now and become a confident and effective online educator!

Sales Overview: Emergency Vehicle Operations Training Program   Introduction: Welcome to our comprehensive Emergency Vehicle Operations Training Program designed to equip emergency service personnel with the knowledge and skills necessary to operate vehicles effectively and safely during emergency situations. Our program encompasses a wide range of modules tailored to address key aspects of emergency vehicle operations, ensuring that responders are prepared for any scenario they may encounter.   Modules Overview: Introduction to Emergency Vehicle Operations:Provides a foundational understanding of the importance of emergency vehicle operations.Covers legal and ethical considerations, risk management, and the significance of effective communication during emergencies. Vehicle Dynamics:Explores the mechanics and dynamics of emergency vehicles.Addresses concepts such as weight distribution, braking systems, and handling characteristics.Emphasizes the impact of vehicle design on performance and maneuverability. Driving Techniques and Procedures:Focuses on practical driving skills essential for emergency responders.Covers defensive driving techniques, hazard recognition, and collision avoidance strategies.Provides hands-on training in maneuvering through various traffic conditions and environments. Emergency Vehicle Equipment and Technology:Introduces participants to the latest equipment and technology used in emergency vehicles.Covers the proper use of lights, sirens, and communication systems.Addresses the integration of GPS, navigation aids, and vehicle monitoring systems. Special Situations:Prepares responders to handle unique challenges and scenarios encountered during emergency operations.Includes training on adverse weather conditions, low visibility, and off-road driving.Addresses tactics for navigating through congested urban areas and rural environments. Human Factors in Emergency Vehicle Operations:Examines the psychological and physiological factors that influence driver performance.Discusses stress management, decision-making under pressure, and situational awareness.Emphasizes the importance of driver well-being and the mitigation of fatigue-related risks.   Key Features: Comprehensive Curriculum: Our program covers all essential aspects of emergency vehicle operations, ensuring a well-rounded training experience. Hands-On Training: Participants engage in practical exercises and simulations to reinforce theoretical concepts and develop practical skills. Expert Instruction: Our instructors are seasoned professionals with extensive experience in emergency services and vehicle operations. Customization Options: We offer customizable training solutions tailored to the specific needs and requirements of your organization. Certification: Upon successful completion of the program, participants receive certification recognizing their proficiency in emergency vehicle operations.   Investing in comprehensive emergency vehicle operations training is essential for ensuring the safety of both responders and the public they serve. Our program equips participants with the knowledge, skills, and confidence needed to navigate challenging situations effectively and responsibly. Contact us today to learn more about how our training solutions can benefit your organization. Course Curriculum Module 1: Introduction to Emergency Vehicle Operations Introduction to Emergency Vehicle Operations 00:00 Module 2: Vehicle Dynamics Vehicle Dynamics 00:00 Module 3: Driving Techniques and Procedures Driving Techniques and Procedures 00:00 Module 4: Emergency Vehicle Equipment and Technology Emergency Vehicle Equipment and Technology 00:00 Module 5: Special Situations Special Situations 00:00 Module 6: Human Factors in Emergency Vehicle Operations Human Factors in Emergency Vehicle Operations 00:00

Overview A skilled disability assessor can examine the nature and extent of disability correctly. Thus, they can tailor the services properly. This is why it is important to have the right knowledge and skills. Equip yourself with the expertise to assess and evaluate disability with our exclusive Online Disability Assessor Training and become a skilled assessor in no time. In this comprehensive course, you will be introduced to the fundamentals of disability assessment. The course will describe the legal framework and policy related to disability assessment. Then you will get an in-depth understanding of the assessment procedure. In addition, the course will enhance your knowledge of assistive technology and ergonomics. By the course's end, you will understand the steps to write a disability assessment report.  After completing the course, you will receive a CPD-accredited certificate of achievement. This certificate will enhance the value of your CV and increase your employability in the relevant areas. Join now! Course Preview Learning Outcomes Familiarise yourself with the basics of disability assessment Understand the legal framework and policy regarding disability Gain an in-depth knowledge of the assessment process Explore the assistive technology and ergonomics Learn how to write disability assessment reports Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Disability Assessment Disability Assessment Report writing Who Should Take This Online Disability Assessor Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Disability Assessor Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Disability Assessor Training Certification After completing and passing the Online Disability Assessor Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Disability Assessor Training will equip you with effective skills and abilities and help you explore career paths such as  Disability Assessor Social worker Medical Professional Module 01: Disability Assessment And Disability Assessor Disability Assessment and Disability Assessor 00:25:00 Module 02: Legal Frameworks, Policy And Guidelines Legal Frameworks, Policy and Guidelines 00:20:00 Module 03: Disability Models And Disability Assessment Methods Disability Models and Disability Assessment Methods 00:15:00 Module 04: Preparation For The Assessment Preparation for the Assessment 00:25:00 Module 05: The Assessment Process The Assessment Process 00:25:00 Module 06: ICF And Disability Assessment ICF and Disability Assessment 00:20:00 Module 07: Assistive Technology And Ergonomics Assistive Technology and Ergonomics 00:25:00 Module 08: Disability Assessment Report Writing Disability Assessment Report Writing 00:20:00 Assignment Assignment - Disability Assessor 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Clinical governance ensures the healthcare services people receive are of the highest standards. This Clinical Governance Training will give you a comprehensive introduction to clinical governance and explain how its various components can improve the quality of patient care.  Here, you'll understand how clinical governance is described using 7 key pillars and what NHS is in clinical governance. Moving forward, you'll discover a range of mechanisms to measure clinical effectiveness. Then, you'll explore the stages of clinical audit and understand what health information technology is used in health care. The course will also educate you about the ethical and legal aspects of health safety and how to maintain a safer workplace. Course Preview Learning Outcomes Discover the fundamentals of clinical governance Understand what NHS clinical governance is Enrich your knowledge of clinical audit to improve the quality of care Know the importance of information technology in healthcare Learn about the legal and ethical aspects of healthcare Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From This Course? Clinical Governance Clinical Governance Auditing Who Should Take this Clinical Governance Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Clinical Governance Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Clinical Governance Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Clinical Manager Healthcare Administration Specialist Healthcare Administrative Assistant Facility Operations Specialist Facility Project Manager Health Information Manager Front Desk Executive Module 01: Introduction to Clinical Governance Introduction to Clinical Governance 00:16:00 Module 02: The 7 Pillars of Clinical Governance The 7 Pillars of Clinical Governance 00:14:00 Module 03: National Health Services National Health Services 00:28:00 Module 04: Clinical Effectiveness: Part 1 Clinical Effectiveness Part 1 00:23:00 Module 05: Clinical Effectiveness: Part 2 Clinical Effectiveness Part 2 00:22:00 Module 06: Clinical Audit Clinical Audit 00:33:00 Module 07: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 08: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 09: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 10: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 11: Covid-19 Awareness Covid-19 Awareness 00:29:00 Assignment Assignment - Clinical Governance - Level 3 00:00:00 Order Your Certificate and transcript Order Your Certificate 00:00:00

Overview Find the roadmap to a successful medical receptionist career by taking this Online Medical Receptionist Course.  Medical receptionists play a vital role in the growth of healthcare facilities. They are the first point of contact for patients and can leave lasting positive impressions.  This Online Medical Receptionist Course will teach you how to carry out the various duties of a medical receptionist. For instance, you'll learn how to organise schedules, maintain medical records, organise an office filing system and maintain confidentiality in a medical environment.  Also, you'll learn to manage your time as a medical receptionist and maintain workplace safety. Finally, you'll understand what information technology is used in healthcare and identify the ethical and legal responsibilities of healthcare workers. Course Preview Learning Outcomes Learn about the filing systems used in medical offices Understand the importance of time management in healthcare Know effective ways to organise schedules Learn how to maintain confidentiality in a clinical setting Enrich your knowledge of information technology in healthcare Identify the ethical and legal aspects of healthcare Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? File Management Record Keeping Medical Jargon Workplace Safety Management Who Should Take this Online Medical Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Medical Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Medical Receptionist Course Certification After completing and passing the Online Medical Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Online Medical Receptionist Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:   Medical secretary - Salary: £17,500 to £24,000 Medical illustrator - Salary: £25,654 to £39,026 Receptionist - Salary: £15,000 to £22,000 Emergency medical dispatcher - Salary: £21,730 to £26,282 Medical receptionist - £24,000 per annum Medical receptionist / Administrator - £11.00 per hour Module 1: Introduction to Healthcare and Receptionists Introduction to Medical Secretary 00:16:00 Module 2: Organise Schedules Organise Schedules 00:21:00 Module 3: Maintaining Medical Records Maintaining Medical Records 00:19:00 Module 4: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:16:00 Module 5: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 6: Time Management Time Management 00:37:00 Module 7: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 8: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 9: Information Technology in Health Care Information Technology in Health Care 00:13:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Assignment Assignment - Medical Receptionist 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00