4156 Technology courses in Leicester delivered Online

Overview A medical secretary is responsible for dealing with patients, maintaining records and confidentiality, managing inventory and much more. Thus, before you start your career in this area, you have to work on your skills, or you may fail to carry out the role. So, without further ado, start your training with Medical Secretary Training course. This course will provide quality training in the comfort of your home. Here you will get the chance to learn about effective filling systems. In addition, the course will show you the techniques for managing the inventory. Then you will get a clear understanding of medical terminology and Jargon. Finally, the course will end with lectures on legal and ethical aspects. So, if you wish to build a long-lasting career in this sector, enrol today and start developing your skills. Course Preview Learning Outcomes Understand how to organise schedules and maintain medical records Learn how to maintain an effective filling system Develop your skills in handling stocks and supplies Enhance your understanding of medical terminology and Jargon Learn the legal and ethical aspects of medical work Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Record Keeping File Management Supply Management Who Should Take this Medical Secretary Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Medical Secretary Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Medical Secretary Training Certification​ After completing and passing the Medical Secretary Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Medical Secretary Training course will equip you with effective skills and abilities and help you explore career paths such as  Medical Secretary Medical Receptionist Module 01:Introduction to Medical Secretary Introduction to Medical Secretary 00:16:00 Module 02:Controlling Stocks and Supplies Controlling Stocks and Supplies 00:09:00 Module 03:Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:16:00 Module 04: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 05:Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 06:Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 07:Maintaining Medical Records Maintaining Medical Records 00:19:00 Module 08:Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 09:Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 10:Organise Schedules Organise Schedules 00:21:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Estate Agent Diploma Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Estate Agent Diploma CPD Accredited is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Estate Agent Diploma CPD Accredited for? This Estate Agent Diploma CPD Accredited is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose This Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Introduction to the Course - Estate Agent Introduction to the Course - Estate Agent 00:03:00 Module 01: Estate Agent: An Introduction Introduction to Estate Agents 00:24:00 Module 02: Different Types of Estate Agents Different Types of Estate Agents 00:19:00 Module 03: Getting Started on the Job Getting Started on the Job 00:19:00 Module 04: Listing Property: Finding the Sellers Listing Property: Finding the Sellers 00:27:00 Module 05: Valuation Process Valuation Process 00:24:00 Module 06: Negotiating as an Estate Agent Negotiating as an Estate Agent 00:12:00 Module 07: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:26:00 Module 08: Letting Property Letting Property 00:34:00 Module 09: Technology for Estate Agents Technology for Estate Agents 00:21:00 Module 10: Regulation of Estate Agents Regulation of Estate Agents 00:16:00 Final Recap to the Course Final Recap to the Course 00:00:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

This course gives you an introduction to Node.js in a practical way. You'll quickly learn the basics of Node.js and understand how to write Node code for faster development.

Web developers working with HTML5 will be able to test their knowledge with this video course.

24 Hour Flash Deal **33-in-1 Medical Assistant Mega Bundle** Medical Assistant Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Medical Assistant package online with Studyhub through our online learning platform. The Medical Assistant bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Medical Assistant course provides complete 360-degree training on Medical Assistant. You'll get not one, not two, not three, but 33 Medical Assistant courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Medical Assistant courses are yours for as long as you want them once you enrol in this course. This Medical Assistant Bundle consists the following career oriented courses: Medical Teaching Anatomy and Physiology of Human Body Human Anatomy, Physiology an Medical Terminology Diploma Biochemistry Molecular Genetics: Unraveling the Secrets of DNA Neurology, Neurological Assessments & Medication Understanding the Immune System Radiography Dermatology Common Childhood Illnesses & Paediatric First Aid Paediatric Care Course Geriatric Nutrition and Well-being Emergency Care Worker Paramedicine Study Basic Cardiac (Heart) Care Medical Jargon for Healthcare Assistant Psychological Wellbeing and Crisis Intervention Mental Health and Psychiatry Training Pharmacology Diploma Clinical Pharmacy Certificate Program and Professional Standards Medical coding Training Medical Transcription Diploma Medical & Clinical Administrator Nurse Prescribing and Medicine Management Infection Control & Medicine Handling Medical Law Clinical Governance in Adult Care Research in Adult Care Clinical Research Administration: Navigating the Healthcare Landscape Leadership Skills for UK Health Care Professionals Health Economics and Health Technology Assessment Public Health International Healthcare Policy In this exclusive Medical Assistant bundle, you really hit the jackpot. Here's what you get: Step by step Medical Assistant lessons One to one assistance from Medical Assistantprofessionals if you need it Innovative exams to test your knowledge after the Medical Assistantcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Medical Assistant courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Medical Assistant certificate and transcript on the next working day Easily learn the Medical Assistant skills and knowledge you want from the comfort of your home The Medical Assistant course has been prepared by focusing largely on Medical Assistant career readiness. It has been designed by our Medical Assistant specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Medical Assistant Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Medical Assistant bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Medical Assistant Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Medical Assistant Elementary modules, allowing our students to grasp each lesson quickly. The Medical Assistant course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Assistant training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Medical Assistant. Requirements To participate in this Medical Assistant course, all you need is - A smart device A secure internet connection And a keen interest in Medical Assistant. Career path You will be able to kickstart your Medical Assistant career because this course includes various courses as a bonus. This Medical Assistantis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Medical Assistant career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Acquiring knowledge about Building Surveying can lead to success in the UK, where the building sector is seeing rapid growth. Building surveyors are in more demand as a result of a 15% increase in construction projects and a 20% increase in building refurbishments across the country. With an average annual salary of £40,000, learning building surveying not only opens doors for a rewarding career but also for personal and professional development. Don't pass up the opportunity to contribute to this thriving sector and create a secure and lucrative future for yourself. Enrol in our Building Surveying Diploma course NOW! Key Features: This Building Surveying Diploma - CPD Certified Course Include: CPD Certified Building Surveying Diploma course Free Certificate from Reed CIQ Approved Building Surveying Diploma course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Building Surveying Diploma course is a smart investment in your professional future. Our Building Surveying Diploma course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Building Surveying Diploma course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Building Surveying Diploma course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Building Surveying Diploma - CPD Certified Course Module 01: Introduction to Building Surveying Module 02: Principles of Building Law Module 03: Building Procurement and Contract Management Module 04: Building Information Modeling (BIM) Module 05: Building Technology Fundamentals Module 06: Process of Building Survey and Historic Building Surveys Module 07: Initial Survey Phase: Foundation Inspection and In-Depth Wall Surveys Module 08: Ground Level Investigation: Flooring and Elevated Inspection: Roofs and Chimneys Module 09: Examination of Joinery and Woodwork Module 10: Finishing and Surface Analysis of Buildings Module 11: Inspection of Building Services Module 12: Building Pathology Exploration Module 13: Building Adaptation Techniques Module 14: Understanding Work Breakdown Structure (WBS) Module 15: Techniques for Effective Report Writing Module 16: Legal Considerations in Building Surveying Learning Outcomes: Building Surveying Diploma - CPD Certified Course Analyse building structures applying principles of building law and procurement. Implement Building Information Modeling (BIM) for effective construction management. Demonstrate expertise in historic building surveys and building pathology exploration. Conduct comprehensive inspections, including foundation, roofing, and joinery examinations. Apply building technology fundamentals for effective building adaptation techniques. Develop skills in legal considerations and produce concise, effective survey reports. Certification After completing this Building Surveying Diploma - CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Building Surveying Diploma - CPD Certified Course 6:04:22 1: Module 01: Introduction to Building Survey 12:17 2: Module 02: Principles of Building Law 14:40 3: Module 03: Building Procurement and Contract Management 28:15 4: Module 04: Building Information Modeling (BIM) 17:42 5: Module 05: Building Technology Fundamentals 11:13 6: Module 06: Process of Building Survey and Historic Building Surveys 12:06 7: Module 07: Initial Survey Phase: Foundation Inspection and In-Depth Wall Surveys 1:07:00 8: Module 08: Ground Level Investigation: Flooring and Elevated Inspection 35:00 9: Module 09: Examination of Joinery and Woodwork 30:00 10: Module 10: Finishing and Surface Analysis of Buildings 23:00 11: Module 11: Inspection of Building Services 23:00 12: Module 12: Building Pathology Exploration 31:00 13: Module 13: Building Adaptation Techniques 18:19 14: Module 14: Understanding Work Breakdown Structure (WBS) 18:00 15: Module 15: Techniques for Effective Report Writing 10:11 16: Module 16: Legal Considerations in Building Surveying 10:39 17: CPD Certificate - Free 01:00 18: Leave A Review 01:00 Who is this course for? This Building Surveying Diplomacourse is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Building Surveying. Moreover, this course is ideal for: Professionals in construction and Building Surveying Individuals aspiring to enhance skills in Building Surveying Architects can enroll this Building Surveying Course. engineers can enroll this Building Surveying Course. project managers interested in construction law and management. Building surveyors and technicians can enroll this Building Surveying Course. Those pursuing expertise in historic building surveying and adaptation techniques. Requirements There are no requirements needed to enrol into this Building Surveying Diplomacourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Building Surveying Diploma course. Career path After finishing this Building Surveying course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Building Surveying are Building Information Modeler - £20K to £40K/year Historic Building Consultant - £35K to £50K/year Building Surveyor - £30K to £50K/year Construction Manager - £35K to £60K/year Building Control Surveyor - £35K to £55K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started The Master of Business Administration is a prestigious postgraduate qualification that leading employers highly value. The programme is designed to enhance business managers' strategic thinking and decision-making and develop their critical understanding of business management. This programme covers the core business sectors: entrepreneurship, marketing, accounting, statistics, finance, business ethics, business law, managerial economics, business strategy and analysis, operations, administration and communication. This programme, qualified from UK business schools, is well acknowledged and globally respected as it dominates critical thinking and research. MBA can also help you specialise in a new industry you want to move to or in your current sector. This professional qualification improves the chances of progression in a career path. This qualification helps the learner to oversee, supervise and allocate the operations in a business firm. The programme aims to make the candidate capable of understanding the functional aspects of a company and acquiring the skills for communication and decision-making. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Strategic Management and Leadership awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MBA Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector one chooses to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 7 Diploma in Strategic Management and Leadership Programme Structure To attain 120 credits, learners must complete the six compulsory units and select at least two optional units. Mandatory Units Unit 702: Manage Team Performance to Support Strategy Unit code: Y/506/9067 TQT : 150 Credit: 15 This unit's objective is to enable learners to delve into the evaluation and enhancement of team performance to achieve strategic goals. Additionally, learners will be introduced to various management models, concepts, and ideas that can assist in establishing objectives for departments, projects, teams, and individual performance. Unit 704: Information Management and Strategic Decision Taking Unit code: H/506/9068 TQT : 150 Credit: 15 This unit aims to tackle the abundance and intricacy of data and information accessible to organisations and to teach how to analyse, apply, and ascertain its value in shaping strategic decisions. Unit 705: Leading a Strategic Management Project Unit code: L/506/9065 TQT : 150 Credit: 15 This unit will engage the learner in crafting research and methodologies to bolster a strategic management project. They will need to assess options and data sources critically before presenting the outcomes of the project. Unit 706: Strategic Direction Unit code: D/506/9068 TQT : 150 Credit: 15 The purpose of this unit is to delve into the strategic aims and objectives of an organisation and to understand their importance in defining direction, as well as gauging success and progress for the organisation. Additionally, the unit will examine how various strategic options may lead the organisation to alter its course. Unit 711: Strategic Planning Unit code: Y/506/9070 TQT : 150 Credit: 15 This unit focuses on the significance of the strategic planning process in crafting suitable strategies and creating a plan that garners support from stakeholders and other organizational leaders. Learners will also engage in a critical evaluation of the program and its subsequent success. Unit 724: Development as a Strategic Manager Unit code: J/506/9064 TQT : 150 Credit: 15 This unit aims to foster organizational and self-awareness in learners. It lays the groundwork for a self-critical and reflective approach to personal development, which is essential when operating strategically. Additionally, it considers broader contextual factors within the organization and the environment, recognizing their role in contributing to the overall strategic success of both the individual and the organization.   Optional Units Unit 703: Finance for Managers Unit code: D/506/9071 TQT : 150 Credit: 15 The purpose of this unit is to assist learners in comprehending and applying financial information and data. This unit holds significance for learners as it aids in making informed financial decisions. Unit 708: Strategic Marketing Unit code: M/506/9074 TQT : 150 Credit: 15 This unit will explore the foundational models, techniques, and theories that form the basis of marketing and can contribute to achieving strategic objectives. It will also give learners a critical comprehension of the marketing function within intricate organizations. Unit 710: Organisational Change Strategies Unit code: K/506/9073 TQT : 150 Credit: 15 The primary objective of this unit is to equip learners with the knowledge and skills to understand, plan, and execute organizational change effectively. While prevailing wisdom in the business world often emphasizes the need for fast, large-scale, and transformative change for corporate survival, there is evidence to suggest that many successful organizations adopt a slower and more cautious approach. Moreover, change initiatives have a reported failure rate of around 70%. This underscores the complexity of managing organizational change, making it a critical skill for successful leaders and organizations. This unit will scrutinize the evolving nature of organizations and the associated challenges they encounter. It will explore the key approaches to change management and demonstrate how these align with the various types of changes organizations undergo, particularly concerning individual, group, and organizational behaviour. Unit 712: Human Resource Planning Unit code: H/506/9072 TQT : 150 Credit: 15 This unit will cover key considerations in planning for and acquiring a workforce capable of achieving strategic objectives. It will also examine the limitations and external factors that impact an organization's HR practices.   Phase 2 - MBA Top-Up Programme Structure Dissertation (Major Project) Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Strategic Management and Leadership awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MBA Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.