Duration 4 Days 24 CPD hours This course is intended for Risk professionals Business analysts Project managers Compliance professionals IT professionals Anyone whose work includes evaluating and mitigating risk Overview This boot camp prepares you to pass the ISACA CGEIT exam, which covers four domain areas designed to reflect the work performed by individuals who have a significant management, advisory or assurance role relating to the governance of IT. Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization This CGEIT Boot Camp is designed for experienced IT governance personnel and those who have responsibilities for the stewardship of IT resources. You will learn how to effectively implement and manage governance across all areas of technology ? as well as align that technology with strategic enterprise goals. This training also explains the CGEIT examination process and helpsprepare you for your CGEIT exam by providing guidance and testing your exam readiness through sample questions. You?ll leave fully prepared to earn your CGEIT certification. Course Outline Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization
10 QLS Endorsed Courses for IT Managers | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Tutor Support
Embark on a transformative journey into Digital Journalism, where storytelling meets technology. This course, meticulously crafted to hone your skills, invites you to delve into the dynamic landscape of modern media. From mastering the art of multimedia storytelling to navigating the ethical complexities of journalism, each module promises a riveting exploration into the digital frontier. Learning Outcomes: Acquire proficiency in crafting compelling narratives across diverse digital platforms. Develop critical thinking skills to discern trustworthy information amidst the vast online landscape. Cultivate resilience and wellness strategies vital for the demanding field of journalism. Gain expertise in utilizing multimedia tools for newsgathering and storytelling. Navigate legal and ethical frameworks with confidence in the digital journalism domain. Why buy this Digital Journalism Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Digital Journalism there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Digital Journalism course for? Aspiring journalists seeking to adapt to the digital age. Communication professionals eager to enhance their storytelling capabilities. Students pursuing careers in media and journalism. Individuals interested in exploring the fusion of technology and storytelling. Anyone keen on understanding the ethical considerations in digital journalism. Prerequisites This Digital Journalism does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Digital Journalism was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Digital Content Creator: £20,000 - £40,000 Per Annum Multimedia Journalist: £25,000 - £45,000 Per Annum Social Media Journalist: £22,000 - £38,000 Per Annum Online News Editor: £28,000 - £50,000 Per Annum Digital News Producer: £24,000 - £42,000 Per Annum Data Journalist: £26,000 - £48,000 Per Annum Course Curriculum Module 01: Digital Journalism Overview Digital Journalism Overview 00:16:00 Module 02: Hypertext and Storyboard Hypertext and Storyboard 00:10:00 Module 03: Digital Storytelling Basics: Writing, Blogging, Photography Digital Storytelling Basics: Writing, Blogging, Photography 00:14:00 Module 04: Digital Storytelling Basics: Audio, Video, Graphics Digital Storytelling Basics: Audio, Video, Graphics 00:14:00 Module 05: Finding Trustworthy Information Online Finding Trustworthy Information Online 00:12:00 Module 06: Multimedia Newsgathering Multimedia Newsgathering 00:12:00 Module 07: Verification and Reporting Verification and Reporting 00:14:00 Module 08: Online Networks Online Networks 00:14:00 Module 09: Wellness and Resilience Wellness and Resilience 00:12:00 Module 10: Technologies and Platform Technologies and Platform 00:12:00 Module 11: Journalism Law and Ethics Journalism Law and Ethics 00:16:00
Overview In the bustling world of healthcare, the role of a medical receptionist is pivotal. Suppose you've ever found yourself intrigued by medical receptionist jobs or wondered about the kind of medical receptionist interview questions you might face. In that case, our 'Medical Receptionist' course is tailor-made for you. Not only will this course guide you through the intricacies of the job, but it will also help you locate medical receptionist jobs near you. Dive deep into a curriculum that covers everything from the basics of healthcare to the nuances of medical jargon. By the end of this course, you'll be well-prepared to embark on a rewarding career and even consider furthering your education with a medical receptionist course. Learning Outcomes: Understand the foundational principles of healthcare and the role of receptionists within the sector. Master the art of organising schedules and maintaining medical records efficiently. Gain proficiency in establishing effective filing systems specific to medical offices. Understand confidentiality's importance in a medical setting and learn the key terminologies used in the healthcare sector. Acquire knowledge about the legal aspects, ethics, and the role of information technology in healthcare. Why buy this Medical Receptionist course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Medical Receptionist you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Medical Receptionist course for? Individuals keen on pursuing a career in the healthcare administrative sector. Those curious about the daily responsibilities and challenges faced by medical receptionists. Aspiring professionals looking to understand the technological and ethical aspects of healthcare administration. Anyone aiming to enhance their knowledge about medical jargon and workplace safety in medical settings. Job seekers wanting to stand out in interviews and secure medical receptionist positions. Prerequisites This Medical Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Medical Receptionist: £18,000 - £22,000 per annum Medical Records Clerk: £20,000 - £24,000 per annum Healthcare Administrator: £23,000 - £28,000 per annum Medical Office Manager: £25,000 - £30,000 per annum Health Information Technician: £22,000 - £26,000 per annum Medical Scheduler: £19,000 - £23,000 per annum Course Curriculum Medical Receptionist Module 1: Introduction to Healthcare and Receptionists 00:32:00 Module 2: Organise Schedules 00:23:00 Module 3: Maintaining Medical Records 00:22:00 Module 4: Effective Filing Systems in Medical Offices 00:19:00 Module 5: Confidentiality in a Medical Environment 00:17:00 Module 6: Time Management 00:37:00 Module 7: Medical Jargon and Terminology 00:27:00 Module 8: Maintaining Workplace Safety 00:22:00 Module 9: Information Technology in Health Care 00:16:00 Module 10: Legal aspects and Ethics 00:21:00 Mock Exam Mock Exam - Medical Receptionist 00:20:00 Final Exam Final Exam - Medical Receptionist 00:20:00
Is your dashboard glowing with the dreaded engine management light? No, we're not talking about your car. Imagine that light representing a stalled engineering project, missed deadlines, or disengaged team. The solution? Engineering Management. This comprehensive course equips you with the skills to navigate the dynamic world between engineers and business, transforming frustration into high-performance teams and successful projects. In just 12 modules, you'll master the tools and techniques to become an indispensable leader in the engineering field. Learning Outcomes Gain a strategic understanding of engineering management principles. Develop analytical skills for effective decision-making. Master project planning and risk mitigation strategies. Cultivate strong leadership and team management capabilities. Navigate the financial and legal aspects of engineering manager jobs. Why buy this Engineering Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Engineering Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Engineering Management course for? Engineers seeking career progression into management roles. Professionals seeking to bridge the gap between technical and business aspects. Individuals aiming to strengthen their project management expertise. Those seeking to develop strong leadership and communication skills. Anyone interested in a stimulating career in engineering management. Prerequisites This Engineering Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Engineering Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Project Manager - £45,000 - £65,000 Annually Engineering Operations Manager - £50,000 - £70,000 Annually Programme Manager - £55,000 - £80,000 Annually Engineering Consultant - £50,000 - £75,000 Annually Contract Manager - £48,000 - £68,000 Annually Business Development Manager - £52,000 - £78,000 Annually Course Curriculum Module 01: Introduction to Engineering Management Introduction to Engineering Management 00:16:00 Module 02: Engineering Management Career Engineering Management Career 00:16:00 Module 03: Decision Analysis Decision Analysis 00:16:00 Module 04: Strategic Planning Strategic Planning 00:14:00 Module 05: Cost Accounting and Risk Management Cost Accounting and Risk Management 00:12:00 Module 06: Operations and Supply Chain Management Operations and Supply Chain Management 00:18:00 Module 07: Financial Accounting and Management Financial Accounting and Management 00:20:00 Module 08: Marketing Management Marketing Management 00:18:00 Module 09: Management and Technology Management and Technology 00:16:00 Module 10: The Spirit of Entrepreneurship The Spirit of Entrepreneurship 00:16:00 Module 11: Business Law Business Law 00:18:00 Module 12: Systems Engineering Systems Engineering 00:14:00
The 'TEFL/TESOL and Language Teaching Methodologies' course provides comprehensive training in English language teaching and learning, covering linguistic principles, pronunciation, grammar, vocabulary, language teaching methodologies, and more. Participants will gain valuable insights and practical techniques to become effective English language educators. Learning Outcomes: Understand the fundamentals of English language teaching and learning. Comprehend the key concepts of linguistics and their relevance in language education. Master English pronunciation, enabling effective communication with learners. Develop proficiency in teaching grammar and vocabulary in a pedagogically sound manner. Explore various language teaching methodologies and choose suitable approaches for different contexts. Learn strategies for teaching receptive skills such as reading and listening effectively. Enhance teaching of productive skills, including speaking and writing. Gain proficiency in lesson planning and creating engaging teaching materials. Discover the use of games, activities, and technology to create dynamic learning environments. Understand classroom management techniques and student motivation strategies. Familiarize with the situational approach to teaching English. Obtain insights into professional development opportunities and potential employment in English language teaching. Why buy this TEFL/TESOL and Language Teaching Methodologies? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the TEFL/TESOL and Language Teaching Methodologies you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This TEFL/TESOL and Language Teaching Methodologies does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This TEFL/TESOL and Language Teaching Methodologies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This TEFL/TESOL and Language Teaching Methodologies is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum TEFL/TESOL and Language Teaching Methodologies Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:32:00 Module 04: Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00 Mock Exam Mock Exam- TEFL/TESOL and Language Teaching Methodologies 00:20:00 Final Exam Final Exam- TEFL/TESOL and Language Teaching Methodologies 00:20:00
Overview Learn about Clinical Governance - Level 3 from industry experts and boost your professional skill. This Clinical Governance - Level 3 course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Clinical Governance - Level 3. You'll also gain the skills of Clinical Governance - Level 3 to excel in your job and tips to master professional skills in no time. You'll be connected with the community of Clinical Governance - Level 3 professionals and gain first-hand experience of Clinical Governance - Level 3 problem-solving. The Clinical Governance - Level 3 is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Clinical Governance - Level 3, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This Clinical Governance - Level 3 will provide you with the latest information and updates of Clinical Governance - Level 3. It will keep you one step ahead of others and increase your chances of growth. Why buy this Clinical Governance - Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Clinical Governance - Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Clinical Governance - Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Clinical Governance - Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Clinical Governance - Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Clinical Governance Introduction to Clinical Governance 00:16:00 Module 02: The 7 Pillars of Clinical Governance The 7 Pillars of Clinical Governance 00:14:00 Module 03: National Health Services National Health Services 00:28:00 Module 04: Clinical Effectiveness: Part 1 Clinical Effectiveness: Part 1 00:23:00 Module 05: Clinical Effectiveness: Part 2 Clinical Effectiveness: Part 2 00:22:00 Module 06: Clinical Audit Clinical Audit 00:33:00 Module 07: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 08: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 09: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 10: Maintaining Workplace Safety Maintaining Workplace Safety 00:22:00 Module 11: Covid-19 Awareness COVID-19 Awareness 00:29:00 Assignment Assignment - Clinical Governance - Level 3 00:00:00
Course Description The Hospitality Management: Part 3 course is designed to give you a deeper understanding of different aspects of hospitality management. In this bite-size course, you will learn about the different marketing strategies that are used in the travel, tourism and hospitality industries. You will learn about the importance of market research in these industries. In addition, you will learn the principles of accounting. You will find out how important consistency is in delivering customer satisfaction. If all these sound good, enrol today and start learning! Learning outcome Broaden your understanding of compliance Familiarise yourself with the five essential components of compliance Learn about the compliance management system Enrich your knowledge of compliance audit How Much Do Facilities Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management: Part 3 Module 01: Marketing in Travel and Tourism Business 00:21:00 Module 02: Accounting in Hospitality Industry 00:23:00 Module 03: Customer Satisfaction 00:20:00 Module 04: E-Hospitality and Technology 00:19:00 Assignment Assignment - Hospitality Management: Part 3 00:00:00
Course Description The Estate Agent: Part 2 course is designed to equip you with the skills of an excellent estate agent. In this course, you will acquire practical negotiation skills. You will grasp the strategies to find the buyers and sell the properties. This course will help you understand the process of letting properties. You will be introduced to the technologies used in real estate. The course will also help you understand the regulations of real estate. Enrol in the Estate Agent: Part 2 get ready to shine in this industry. Learning outcome Build excellent negotiation skills Understand the techniques of finding the buyers and selling properties Familiarise yourself with the letting process Enrich your knowledge about the technologies used in real estate How Much Do Real Estate Agents Earn? Senior - £47,000(Appx.) Average - £21,000(Appx.) Starting - £15,000(Appx.) Requirement Our Estate Agent: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Estate Agent: Part 2 Negotiating as an Estate Agent 00:12:00 Selling Property - Finding the Buyers 00:22:00 Letting Property 00:30:00 Technology for Estate Agents 00:21:00 Regulation of Estate Agents 00:13:00 Assignment Assignment - Estate Agent: Part 2 00:00:00
Getting Started With highly experienced tutors guiding the completion of an MBA dissertation, this programme fosters personal and managerial development, encouraging students to make unique contributions. The MBA programme has earned an excellent reputation among employers in private, public and voluntary sectors, enabling graduates to pursue senior positions within organisations or even continue their academic journey with a Doctor of Business Administration (DBA) degree. For those seeking to specialise, the Research Specialisation Certificate is an optional add-on, allowing students to choose a management area of interest, such as finance, marketing, human resources, or operations and conduct in-depth research. Successful completion of the MBA Dissertation module earns students this exclusive certificate, recognised by the University and emphasises their commitment to academic research and specialised knowledge. The programme MBA Top Up is awarded and delivered by the University of Central Lancashire. This programme offers the same high-quality education as its on-campus counterparts, with access to video lectures, interactive assessments and online discussion forums. Students also benefit from comprehensive support services, including academic and technical assistance and access to online resources. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Strategic Management and Leadership Applicants should normally have a good first degree or equivalent and be working in or have recently worked within business management area. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. An MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector you choose to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA Top-Up Programme Structure Dissertation Module Delivery Methods The MBA Top Up, awarded and delivered by the University of Central Lancashire through distance learning. The University of Central Lancashire (UCLan) offers a range of distance learning options for students who require the flexibility to study remotely. These options include online courses, blended learning, and supported distance learning. UCLan's distance learning courses are designed to provide students with the same high-quality education as on-campus courses, with access to resources such as video lectures, online discussion forums, and interactive assessments. The University also provides a range of support services for distance learning students, including academic support, technical support, and access to the University's library and online resources. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.