4121 Technology courses in Bradford delivered Online

Agile for Non-IT Practitioners - How Agile Project Management is Different and How It Can be Used for Non-IT Projects (On-Demand) As a Project Management Institute (PMI)®Registered Education Provider (R.E.P.), IIL has agreed to abide by PMI®-established quality assurance criteria. In today's world of fast paced technology, continually changing requirements and project scope, the need for Agile Project Management has greatly increased. Responding to this demand, the Project Management Institute (PMI®) launched the PMI Agile Certified Practitioner (PMI-ACP)®certification. A result of this certification is the creation of a new space where Project Management and Agile Practices for Software Development meet. The foundation of Agile is the Agile Manifesto for Software Development. Agile has been used for software development for a number of years, even prior to the creation of the Agile Manifesto in 2001. The success of Agile for software development projects has piqued interest in successfully employing Agile in many other fields. How can Agile practices be used for projects which are not software or IT in nature? This course will provide guidance on how Agile can be used beyond software development projects, including how it differs from traditional project management. The course also will provide an overview of the Agile Scrum framework, which is one of the most popular Agile methodologies used. This course provides practical skills, concepts, and principles you can take back to the job and use to implement Agile practices in projects, as applicable. The goal of this course is to acquaint participants with the concepts of agile development methods and the specifics of the Scrum management framework. At the end of this course, participants will understand: Agile Practices - what makes Agile projects 'agile' Scrum and how Scrum applies to the Agile Practices Specific Agile practices which you can use to improve the execution of your projects Practices which can be used in conjunction with Scrum for Non-IT projects Course goal and objectives Importance of Agile development and project management What Agile is and is not Faster, better, cheaper Delivers better fit for purpose Agile versus Waterfall and the big paradigm shift Agile characteristics, behaviors, approaches Agile concerns and pitfalls Introducing Agile Overview of Agile Agile values and principles Overview of Scrum Scrum methodology Scrum terminology Scrum Framework Scrum roles Scrum meetings Sprints Requirements and Product Definition User stories Product backlog Planning Agile Estimating in Scrum Sprint planning session Release planning Agile Practices Agile development Analysis practices Validation practices Other practices Running a Sprint Conducting a Sprint Negotiating changes Tracking progress End of Spring meetings Release planning Closing the project

Description Pedagogy Diploma Embark on a transformative learning journey with the Pedagogy Diploma - a meticulously crafted online course designed to fortify teaching professionals with the knowledge and skills necessary for navigating through the dynamic educational landscape of the modern era. This digital learning experience ensures not just theoretical wisdom but also empowers enrollees with practical insights into the multi-faceted world of education and instructional strategies. Through the Pedagogy Diploma, participants explore a wealth of topics that seamlessly blend traditional educational theories with contemporary methodologies. In the domain of The Foundations of Teaching, participants unravel the core principles and theories that have shaped the educational realm. From exploring various instructional strategies to understanding the pedagogical underpinnings that facilitate effective teaching, this segment sets the stage for a comprehensive understanding of the teaching-learning paradigm. Profound insights into Curriculum Development and Design ensure that learners gain robust knowledge in curating, evaluating, and implementing curricula that cater to diverse learning needs and contexts. Here, the emphasis doesn't merely linger on content creation but extends to fostering an environment that is conducive to learning, thereby enhancing the overall educational experience for students across various learning spectrums. As we navigate towards Classroom Management and Discipline, the Pedagogy Diploma helps participants to develop strategic approaches to foster a positive, structured learning environment. It integrates pivotal strategies for managing classroom dynamics, ensuring discipline, and crafting a space where every student thrives. When it comes to Teaching in the Digital Age, the course catapults participants into the realms of technology-enhanced learning, exploring diverse tools, platforms, and methodologies that facilitate effective online teaching and learning. From navigating through virtual classrooms to leveraging technology to enhance learning outcomes, this segment ensures educators are adept in a digitally dominant educational landscape. Inclusive Education and Diversity finds its strong presence in the course, guiding educators through the complexities of cultivating a learning environment that is sensitive, inclusive, and embracing of diverse learning needs, cultural contexts, and abilities. It instills approaches for integrating inclusive practices and celebrating diversity within the educational framework. A deep exploration into Assessments and Feedback within the Pedagogy Diploma equips participants with the acumen to design, implement, and evaluate assessments, whilst also framing constructive feedback that catalyses student growth and learning. It magnifies the role of assessments not just as evaluative tools but as instrumental elements in fostering learning and development. The realm of Professional Development and Lifelong Learning unravels the imperative of continuous learning and development for educators. It fosters a mindset that perceives education as an evolving entity, thereby facilitating a commitment towards continual professional enhancement and lifelong learning. Educational Psychology and Motivation navigates through the psychological theories and principles that underscore learning and motivation, ensuring that educators comprehend and leverage these to facilitate enriched learning experiences for their students. Education Policies and Legislations section enlightens participants on the legal and policy-driven framework within the educational arena, ensuring adherence to, and understanding of, regulatory requirements and legislations that govern educational practices. Lastly, Future Perspectives and Global Challenges section facilitates a forward-looking perspective, enabling participants to comprehend, anticipate, and strategically navigate through the global challenges and emerging trends within the educational sector. In essence, the Pedagogy Diploma offers a 360-degree exploration of the multifarious elements within education, meticulously designed for the contemporary educator. It does not merely serve as a repository of knowledge but stands as a beacon that guides teaching professionals towards impactful, informed, and enlightened instructional practices in a globally connected, digital age. Enrollees embark on a journey that not only amplifies their instructional prowess but also molds them into catalysts, capable of shaping the future of education with competence, compassion, and comprehensive understanding. The course thus stands as a pivotal milestone in an educator's journey, fostering a realm where knowledge, skills, and insights converge to sculpt educational experiences that are truly transformative. What you will learn 1:The Foundations of Teaching 2:Curriculum Development and Design 3:Classroom Management and Discipline 4:Teaching in the Digital Age 5:Inclusive Education and Diversity 6:Assessments and Feedback 7:Professional Development and Lifelong Learning 8:Educational Psychology and Motivation 9:Education Policies and Legislations 10:Future Perspectives and Global Challenges Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Corpus Linguistics Diploma Embarking on a journey through the Corpus Linguistics Diploma course, learners are introduced to the intricate world of language, focusing on the specialised field of corpus linguistics. This comprehensive online course offers a deep exploration into how language functions in real contexts and how computer-assisted analysis can reveal the nuanced patterns of language usage. The course is meticulously structured to provide an extensive understanding of corpus linguistics, ensuring that students are well-versed in both the theory and application of this discipline. The course initiates with 'Introduction to Corpus Linguistics', where students are acquainted with the fundamental concepts and methodologies that form the bedrock of this discipline. It sets the stage for what corpus linguistics entails and prepares students for the subsequent material that they will encounter throughout the course. Moving forward, 'Designing a Corpus' immerses students in the practical aspects of corpus construction. Here, emphasis is placed on learning how to design a balanced, representative corpus that reflects authentic language use, an essential skill for anyone seriously considering a career in this field. In the sections on 'Quantitative Approaches in Corpus Linguistics' and 'Qualitative Approaches in Corpus Linguistics', students engage with the methods and techniques used in the analysis of corpora. They learn how to approach language data statistically, and also how to interpret the data contextually and inferentially, striking a balance between numbers-driven and context-driven insights. These modules illuminate the paths through which language can be quantified and qualitatively understood, enriching students' research capabilities. 'Tools and Software in Corpus Analysis' is a practical segment that arms students with the technical skills necessary for corpus analysis. Learners will engage with various software and digital tools, learning the ins and outs of these technologies, ensuring they are capable of conducting their own corpus-based research efficiently and effectively. 'Corpus Linguistics in Language Teaching', another integral module, demonstrates the pedagogical applications of corpus linguistics. Participants discover how insights from corpus analyses can inform language teaching practices, contribute to curriculum design, and enhance learners' linguistic competence. Exploring the intersection between corpus linguistics and dictionary compilation, 'Corpus Linguistics and Lexicography' enlightens students on how corpus findings influence modern lexicography. They gain insights into how language variability and change are documented, understanding the dynamic nature of language. 'Corpus-Based Sociolinguistic Research' introduces students to the realm of language in its social context. They learn how corpus methods contribute to sociolinguistic studies, enhancing understanding of language variation and change across different social groups, regions, and cultures. Addressing the practical constraints researchers often face, 'Challenges and Limitations of Corpus Linguistics' provides a candid overview of the potential stumbling blocks in this field. It prepares students to anticipate, recognise, and strategically navigate any hurdles they might encounter in their corpus linguistic research journey. Lastly, 'Corpus Linguistics in the Digital Age' looks towards the future, pondering the implications of digitalisation for the field of corpus linguistics. Students explore the evolving landscape, considering how advances in technology are continually shaping and reshaping the way linguists handle and analyse language data. Throughout this Corpus Linguistics Diploma, students not only accumulate theoretical knowledge but also engage in hands-on activities that bolster their practical skills. Each module is designed with an interactive approach, allowing participants to apply their learning in real-time scenarios, thus bridging the gap between theory and practice. This course stands as a beacon for those who aspire to forge their path in the world of language research, education, or technology. Upon completion of the Corpus Linguistics Diploma, students are fully equipped with the knowledge and skills, ready to make their mark in various professional arenas where language is the focal point of investigation and understanding. What you will learn 1:Introduction to Corpus Linguistics 2:Designing a Corpus 3:Quantitative Approaches in Corpus Linguistics 4:Qualitative Approaches in Corpus Linguistics 5:Tools and Software in Corpus Analysis 6:Corpus Linguistics in Language Teaching 7:Corpus Linguistics and Lexicography 8:Corpus-Based Sociolinguistic Research 9:Challenges and Limitations of Corpus Linguistics 10:Corpus Linguistics in the Digital Age Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

  Being ISO 27701 Certified proves your Information Privacy Systems Audit experience, skills and knowledge, and demonstrates you are capable in the assessment of vulnerabilities, Compliance with GDPR and institutional controls within the enterprise.   Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards Enhance your existing or learn with new skills in the field of Data Protection Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements Become a Technical expert on the preparation required for ISO 27701 Certification Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit About This Course   ISO 27701 Internal Auditor Certification;    Confirms your knowledge and experience Quantifies and markets your expertise Demonstrates that you have gained and maintained the level of knowledge required to meet the dynamic challenges of a modern enterprise Is globally recognized as the mark of excellence for the Information Privacy Audit professional Increases your value to your organization Gives you a competitive advantage over peers when seeking a new role Is administered by the International Examination & Certification Board (IECB), based in Estonia, and fully aligned to the ISO/IEC 17024:2012 standard (Conformity assessment - General requirements for bodies operating certification of persons)   Certified Individuals:    Are highly qualified, experienced professionals in the field of Data Protection Systems Audit Provide the enterprise with a Certification route for Information Privacy Assurance that is recognized by multinational clients, lending credibility to the enterprise Are excellent indicators of proficiency in control requirements creation and monitoring Demonstrate competence in five domains, including standards and practices; organization and management; processes; integrity, confidentiality and availability; and software development, acquisition and maintenance Demonstrate a commitment to providing the enterprise with trust in and value from your Privacy Compliance Framework Maintain ongoing professional development for successful on -the -job performance   The below job practice is organized by domains. Each domain is covered in the course.   Domain 1-The Process of Auditing Information Privacy Systems and Solutions   Provide audit services in accordance with ISO 19011 audit standards to assist the organization in protecting and controlling information privacy systems.    Domain 2 - Governance and Management of Information Privacy Technology   Provide assurance that the necessary leadership and organizational structures and processes are in place to achieve objectives and to support the organization's strategy.    Domain 3-Information Systems Acquisition, Development and Implementation   Provide assurance that the practices for the acquisition, development, testing and implementation of information systems meet the organization's strategies and objectives.    Domain 4-Information Systems Operations, Maintenance and Service Management Provide assurance that the processes for information systems operations, maintenance and service management meet the organization's strategies and objectives.   Domain 5-Protection of Personally Identifiable Information (PII) Assets   Provide assurance that the organization's policies, standards, procedures and controls ensure the confidentiality, integrity and availability of PII.   Prerequisites   A thorough understanding of current Data Protection legislation, Information Security & Risk Management knowledge as well as ISO 19011 Auditing Standards is required to successfully pass the examination. What's Included?   Teas, Coffees, refreshments and a full Lunch* Course Slides Study Guide Exam Fees * For Classroom based Courses only Accreditation   Who Should Attend?   Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII)   Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 3 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE.   *FREE training offered for retakes - come back within a year and train for free. Provided by   This course is Accredited by NACS and Administered by the IECB

In today's modern world, the role of a School Counsellor is indispensable, addressing the diverse emotional and psychological needs of students. This School Counsellor Online Training Course is essential for anyone looking to embark on this vital profession. With modules ranging from understanding the fundamentals of School Counselling to employing methodological approaches in school-based settings, participants gain invaluable insights into working effectively with children, adolescents, and their families. Moreover, the curriculum equips learners with the necessary skills to navigate challenging contexts and utilize technology in counselling practices. Given the increasing demand for mental health support in educational institutions, mastering the art of school counselling opens doors to lucrative job opportunities in the UK, with average salaries ranging from £30,000 to £40,000 per annum. Enrolling in this School Counsellor course not only offers the advantage of honing counselling expertise but also ensures readiness to make a meaningful impact in the lives of students. Don't miss the chance to become a proficient School Counsellor; enroll in this School Counsellor course today to gain comprehensive knowledge and skills in this critical field. Enrol now and become the catalyst for positive change in young lives. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to School Counselling Module 02: The School Counsellor Module 03: School-Based Counselling Module 04: Counselling In School: A Methodological Approach (Part-1) Module 05: Counselling In School: A Methodological Approach (Part-2) Module 06: Working with Children and Adolescents Module 07: Working with Parents and Families Module 08: Working With Technology in School Counselling Module 09: Counselling Children with Psychological Problems Module 10: Some Challenging Context in School Counselling Learning Outcomes: Understand the fundamentals of school counselling and its importance. Develop skills to effectively counsel children and adolescents in schools. Apply methodological approaches to counselling within a school setting. Utilize technology to enhance counselling services in educational environments. Identify and address psychological problems commonly encountered in school counselling. Navigate challenging contexts in school counselling with confidence and proficiency. CPD 10 CPD hours / points Accredited by CPD Quality Standards School Counsellor Online Training 2:28:00 1: Module 01: Introduction to School Counselling Preview 08:43 2: Module 02: The School Counsellor 14:18 3: Module 03: School-Based Counselling 09:58 4: Module 04: Counselling In School: A Methodological Approach (Part-1) 18:17 5: Module 05: Counselling In School: A Methodological Approach (Part-2) 14:20 6: Module 06: Working with Children and Adolescents 13:10 7: Module 07: Working with Parents and Families 18:27 8: Module 08: Working With Technology in School Counselling 11:03 9: Module 09: Counselling Children with Psychological Problems 25:22 10: Module 10: Some Challenging Context in School Counselling 13:22 11: CPD Certificate - Free 01:00 Who is this course for? This School Counsellor course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of School Counsellor. Moreover, this School Counsellor course is ideal for: Aspiring school counsellors seeking comprehensive training and knowledge. Educators interested in expanding their skill set to include counselling roles. Psychologists aiming to specialize in counselling within educational settings. Social workers desiring to work closely with children and adolescents. Parents or guardians looking to understand and support school counselling efforts. Requirements There are no requirements needed to enrol into this School Counsellor course. We welcome individuals from all backgrounds and levels of experience to enrol into this School Counsellor course. Career path After finishing this School Counsellor course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of School Counsellor are: School Counsellor - £24K to 40K/year. Educational Psychologist - £30K to 45K/year. Family Support Worker - £20K to 30K/year. Child and Adolescent Mental Health Worker - £25K to 35K/year. Youth Outreach Worker - £18K to 28K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Prepare for a dynamic career in human resource administration as you immerse yourself in our comprehensive training program.

Course Overview Master one of the most versatile operator interface options in the business when you take this training for HMI Panelview 800 Configuring and Programming Level 3. Panelview monitors have revolutionised the way in which operators use keypads and touch screens. By completing this course, you can become skilled in the configuration and practical uses of the most popular models. This HMI course will provide invaluable competencies for the total set-up of Human Machine Interface screens, giving you the edge when it comes to industry and manufacturing roles in prominent business sectors. You will be shown a wealth of technological tips, such as connecting outputs to the HMI, programming counters, and adding screens. This is the total learning package for those that want to be at the forefront of touchscreen technology. This best selling HMI Panelview 800 Configuring and Programming Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth HMI Panelview 800 Configuring and Programming Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The HMI Panelview 800 Configuring and Programming Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The HMI Panelview 800 Configuring and Programming Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the HMI Panelview 800 Configuring and Programming Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the HMI Panelview 800 Configuring and Programming Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the HMI Panelview 800 Configuring and Programming Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Gain the technical skills you need to excel in the computing industry and gain the knowledge employers want when you take this course for CompTIA A+ (220-1002). CompTIA A+ training is dedicated to preparing IT students for troubleshooting and resolving problems in a broad range of disciplines and domains. You can learn how to pass the A+ exam and specialise in a wider variety of issues that will boost your earning potential to new levels of opportunity as an IT technician.  This CompTIA A+ tutorial focuses on 220-1002 principles with practical awareness given to system and operational recoveries. You will be given expert guidance for installing and configuring operating systems, expanding security, troubleshooting software, and maintaining operational procedures. This learning package is an absolute must for the budding IT technician who wants to gain the most sought-after skills. Enrol now for an assured future in IT technology. This best selling CompTIA A+ (220-1002) has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth CompTIA A+ (220-1002) is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The CompTIA A+ (220-1002) is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The CompTIA A+ (220-1002) is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the CompTIA A+ (220-1002), you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the CompTIA A+ (220-1002) will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the CompTIA A+ (220-1002) to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

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