4214 Technology courses in Birmingham delivered Online

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course are Technology Consultants, System Administrators, System Architects, Database Administrators, Help Desk/COE Support, and Program/Project Managers. Overview Presentation in detail of the architecture of SAP NetWeaver Application Server (SAP NetWeaver AS).Learn effective techniques for navigating.Receive an overview of the development process in an SAP system landscape In this course, students gain knowledge about the fundamentals of SAP NetWeaver Application Server. SAP Systems Explaining the Key Capabilities of SAP NetWeaver Explaining the Architecture of an SAP System, Application Server (AS) ABAP and Application Server (AS) Java Navigation Basics Navigating with SAP Graphical User Interface (GUI) for Windows in AS ABAP Systems Navigating with a Browser in AS Java Systems System Core Explaining AS ABAP and AS Java System Architecture Identifying the Processes of an AS ABAP System Processing User Requests in AS ABAP Using Additional Processes of an AS ABAP System Explaining the Processes of an AS Java System Software Development in SAP Systems Outlining the Data Structure of an AS ABAP System Managing Transports in the ABAP Environment Explaining ABAP Workbench Tools Developing and Transporting an ABAP Repository Object Developing Applications in AS Java Developing Applications in Eclipse for ABAP Communication and Integration Technologies Describing Communication with Remote Function Call-Based (RFC) Technology Describing the Basics of Web Services Describing OData in SAP Gateway Application Lifecycle Management (ALM) Explaining Application Lifecycle Management (ALM) Describing the Installation of an SAP System Describing the Maintenance of an SAP System SAP Portfolio Overview Identifying the Platform, Database, and User Experience in the SAP Technology Portfolio Outlining Additional Components of the SAP Technology Portfolio Identifying the Components of the SAP Applications Portfolio SAP User Interfaces Accessing AS ABAP Systems with SAP GUI Accessing SAP Systems Using Other User Interfaces Additional Information Sources Accessing the SAP Service Marketplace (SMP) Accessing the SAP Community Network (SCN)

Regardless of your computer experience, this class will help you become more aware of technology-related risks and what you can do to protect yourself and your organization from them.

Embark on a journey through the fascinating world of food science with our Level 3 Diploma. This course provides a comprehensive understanding of the key principles and practices within the food industry. From the foundations of food science to quality control, microbiology, preservation, packaging, and engineering, you'll gain the knowledge and skills needed for a rewarding career in this field. Learning Outcomes: Grasp the fundamental concepts of food science. Assess and ensure food quality throughout the production process. Understand the role of microbiology in food safety and preservation. Identify factors leading to food deterioration and implement preventative measures. Explore food preservation techniques and processing methods. Master the essentials of food packaging for freshness and presentation. Gain insights into the use and regulation of food additives. Comprehend food engineering and the technological advancements in the industry. Why buy this Food Science Diploma Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Food Science Diploma Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Food Science Diploma Level 3 course is ideal for Aspiring food scientists and technologists. Food industry professionals seeking to enhance their knowledge. Individuals interested in food quality control and safety. Career changers looking to enter the food science field. Prerequisites This Food Science Diploma Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Food Scientist/Technologist: £25,000 - £40,000 per year. Quality Assurance Manager: £30,000 - £50,000 per year. Microbiologist (Food Industry): £25,000 - £45,000 per year. Food Packaging Specialist: £25,000 - £40,000 per year. Food Engineer: £30,000 - £55,000 per year. Course Curriculum Module 01: Introduction to Food Science Introduction to Food Science 00:14:00 Module 02: Food Quality Food Quality 00:11:00 Module 03: Food Microbiology Food Microbiology 00:10:00 Module 04: Food Deterioration Food Deterioration 00:14:00 Module 05: Food Preservation and Processing Food Preservation and Processing 00:14:00 Module 06: Fundamentals of Food Packaging Fundamentals of Food Packaging 00:13:00 Module 07: Food Additives Food Additives 00:12:00 Module 08: Food Engineering and Technology Food Engineering and Technology 00:15:00

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Technical professionals who are responsible for installation, deployment, and maintenance of the Cisco ONS 15454 MSTP network Network operations, planners, and designers Network operations engineers Overview Upon completing this course, the learner will be able to meet these overall objectives: Connect to a Cisco ONS 15454 MSTP chassis using Cisco Transport Controller (CTC) Identify Node configurations according to card population Provision DWDM circuits using the Cisco Transport Controller (CTC) Conduct performance monitoring, alarm verification, and fault isolation Provision M12 WSS in linear and M6 SMR nodes in ring topologies Configuration options for the any rate muxponder and crossponder Perform Raman amplifier initialization Isolate optical network issues In this course, you will learn the skills necessary to deploy a Cisco Network Convergence System (NCS) 2000 Series network. You will also learn how to perform node turnup. The course covers three shelf types, the Cisco ONS 15454 M12 Multiservice Transport Platform (MSTP), NCS 2006, and NCS 2002. You will learn how to deploy linear and ring dense-wavelength-division-multiplexing (DWDM) topologies. The course covers multiplexer-demultiplexer cards, Erbium-doped-fiber amplifier cards, Raman amplifiers, transponder cards, and the newest Cisco Any Rate muxponder cards and crossponder cards. These cards are used in terminal, amplifier, and reconfigurable optical add-drop multiplexer (ROADM) node configurations. You configure wavelength-selective switch (WSS) linear and single-module ROADM (SMR) rings. This Optical Technical Training Intermediate course covers 10-gigabit unprotected circuits and 10-gigabit protection using Y-cable, optical channel transport unit-2 (OTU-2), and protection switch module (PSM) cards. Learn more about this NCS 2000 training course below. Course Outline Lesson 1: CTC Operations Lesson 2: MSTP Topologies Lesson 3: Shelf and Card Installation Lesson 4: Fiber jumper installation Lesson 5: Linear Configurations Lesson 6: Node Turn-Up Lesson 7: Optical Channel Network Connection Circuits Lesson 8: Transponder and Optical Channel Client Connection Circuits Lesson 9: Multishelf Lesson 10: MSTP M6 SMR-Based Rings Lesson 11: 10-Gigabit Muxponder and Transponder Cards Lesson 12: 10-Gigabit with Y-Cable Protection Lesson 13: Alternative 10-GB Protection (PSM and OTU-2) Lesson 14: Any Rate Muxponder and Crossponder Lesson 15: Raman Amplifier Lesson 16: 40- and 100-Gigabit Transponder and Muxponder Lesson 17: Troubleshooting Additional course details: Nexus Humans Cisco Optical Technology Intermediate (OPT200) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Optical Technology Intermediate (OPT200) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course takes you through the history of cellular wireless technology and explains the new features that you will experience in 5G technology. From what is an antenna to how can cloud aid 5G and what is frequency to how Voice Over Internet Protocol (VoIP) fits in mobile communication, you will learn it all.

Digital Mindset in Financial Organizations: On-Demand This seminar presents the challenges, benefits, and pitfalls of digital transformation forfend tech companies, wealth management, and relationship management. We will also take a quick look into the future that digital transformation can bring to financial organizations. What You Will Learn At the end of this program, you will be able to: Understand the impact that digital is making on the economy and on customer expectations in the financial services marketplace Assess the nature and drivers of the digital transformation Understand digital change and definition of transformation and the challenge of digitalization on new banking business models, bundling and unbundling services, and disruptive financial technologies Evaluate digital transformation successes and failures in the financial services world Understand how digitalization affects high net worth clients, their access, loyalty, and use of digitalization in their banking and investments Develop an awareness of technology change and trends in banking and financial technology to meet the challenges of customer service and financial technology in the future Getting Started Foundation Concepts: Digital Transformation What is "New" about Digitalization? Driving Forces Digital Transformation Successes Digital Transformation and the High-Value Client Digital Wealth Management Omnichannel Concept Pathway to Digital Wealth Data Transformation Digital Technologies and Relationship Management Relationship Management The Evolution of Touch Points The human factor in Digital Transformations Financial Technology Trends Big Data and Analytics Other Major Trends Preview of Coming Attractions

Course Overview Learn all the essential skills to become an expert in Functional IT. From this comprehensive Functional Skills - IT course, you will be able to understand the principles of Functional IT. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Functional Skills - IT is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Get a deep understanding of the fundamentals of Information Technology (IT) Master all the IT Components Understand how operating systems work Master software building tools and languages Learn how information flows within IT and how Storage Companies and Technologies work Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Functional Skills - IT course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Functional Skills - IT course, learn the vital abilities and knowledge you require to succeed in your life. Section 01: Introduction Unit 01: Introduction 00:01:00 Unit 02: Course Outline 00:06:00 Section 02: Information Technology Unit 01: Facts about Information Technology (IT) 00:05:00 Unit 02: What is Information Technology & How IT Works 00:02:00 Section 03: Components of IT Unit 01: IT Components 00:02:00 Section 04: Hardware Unit 01: What is Hardware 00:02:00 Unit 02: Examples of Computer 00:02:00 Unit 03: Computer Hardware Manufacturers 00:04:00 Unit 04: Hardware Jobs 00:05:00 Section 05: Operating System Unit 01: What is Operating System 00:02:00 Unit 02: Examples of Operating System 00:08:00 Unit 03: Operating System Jobs 00:10:00 Unit 04: OS Tools Related Jobs 00:02:00 Section 06: Application/Software Unit 01: What is Application/Software 00:03:00 Unit 02: Software Building Tools and Languages 00:03:00 Unit 03: Software/Application Building Jobs 00:03:00 Unit 04: Software/Application User Jobs 00:03:00 Section 07: Networking Unit 01: What is Computer Networking 00:02:00 Unit 02: Computer Network Companies 00:02:00 Unit 03: Network Jobs 00:04:00 Section 08: Security Unit 01: What is Computer Security 00:02:00 Unit 02: Security Companies 00:01:00 Unit 03: Security Jobs 00:03:00 Section 09: Traffic Flow & Enterprise Level IT Components Unit 01: How Information Flow within IT 00:02:00 Unit 02: Enterprise Level IT Components 00:02:00 Section 10: Storage Unit 01: What is Storage 00:05:00 Unit 02: Storage Companies and Technologies 00:02:00 Unit 03: Jobs in Storage 00:02:00 Section 11: Database Unit 01: What is Database 00:02:00 Unit 02: Database Type and Technologies 00:04:00 Unit 03: Database Jobs 00:02:00 Section 12: Virtualisation & Cloud Unit 01: What is Virtualisation 00:03:00 Unit 02: What is Cloud Technology 00:02:00 Unit 03: Virtualisation and Cloud Companies 00:02:00 Unit 04: Virtualisation and Cloud Jobs 00:02:00 Section 13: Management & Other IT Jobs Unit 01: IT Management Jobs 00:03:00 Unit 02: Other IT Jobs 00:09:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Preparing for Digital Transformation: Virtual In-House Training Organizations today must keep pace with changing technology to stay abreast of the market demand. Keeping pace means a transformation of the entire organization into the digital age. This workshop presents the challenges, benefits, and pitfalls of digital transformation and how it will affect you, and how you can be better prepared and positioned for the upcoming digital transformation. The goal of this course is to enable you to become knowledgeable about the technologies behind a digital transformation in your organization and the driving forces compelling such a transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients What you will Learn Describe the impact that digital is making on the economy and on customer expectations Examine the nature and drivers of the digital transformation Evaluate new technologies such as Blockchain, Big Data, Artificial Intelligence, and other technologies and see how they work to bring about digital transformation Assess the impact of digital technologies on the current roles and positions in the organization Discuss both the demand that customers have for digital technologies and the impact the digital technologies have on the customer and its relationship with the organization Recognize the new technology trends in the digital transformation and what they mean to the future of the organization Identify how digital transformation will affect all roles and how to be prepared for the upcoming and continuing digital transformation Foundation Concepts Digital transformation versus automation Driving forces behind the digital transformation Learning from digital transformation successes Digital Transformation and Customer Orientation The Digital Customer Customer touch points and the customer journey Omnichannel concept Transform to the customer Digital Technologies and the Organization Relationship Management Big Data: The Basis for it All The Human Factor in Digital Transformations Risks of Digital Transformation Technology Trends Data and Business Analytics Other Major Trends Preview of Coming Attractions Pathway to Digital Transformation

Getting Started The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects.The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects. Key Benefits This qualification will bring you many vital benefits, such as; Learners can gain the essential subject knowledge needed to progress successfully into further study or the world of work. Refreshed content that is closely aligned with employer and higher education needs Develop a comprehensive knowledge of classical data analytics, including statistical inference, predictive modelling, time series analysis and data reduction. Become familiar with and use the tools and techniques used in data visualisation. Assessments that consider cognitive skills along with affective and applied skills Key Highlights Do you wish to be a Data Scientist? Then, The OTHM Level 7 Diploma in Data Science program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Data Science can open many career pathways including, but not limited to: Data scientist- Est. Salary £59,680 Data Analyst- Est. Salary £42,984 Business Analyst-Est. Salary £54,413   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Data Science Foundations Reference No : Unit 1 - F/650/5562 Credit : 20 || TQT : 200 Hours This unit introduces various data science concepts, including data administration, governance, and big data sources. UNIT2- Probability and Statistics for Data Analysis Reference No : Unit 2 - H/650/5563 Credit : 20 || TQT : 200 Hours The objective of this unit is to offer a comprehensive introduction to the fundamental principles of probability and statistics, starting from the basics. It will cover a wide spectrum of data analysis procedures and methodologies. UNIT3- Advanced Predictive Modeling Reference No : Unit 3 - J/650/5564 Credit : 20 || TQT : 200 Hours You will become acquainted with key predictive modelling methods and their underlying foundational principles in this unit. UNIT4- Data Analysis and Visualisation Reference No : Unit 4 - K/650/5565 Credit : 20 || TQT : 200 Hours This unit serves as a crucial foundation for grasping the core concepts of the data analysis process, encompassing data collection, data cleansing, data analysis, and the effective communication of insights through visualisations and dashboard tools. UNIT5- Data Mining Machine Learning and Artificial Intelligence Reference No : Unit 5 - J/650/5573 Credit : 20 || TQT : 200 Hours The primary aim of this unit is to provide an introduction to the scientific principles underpinning machine intelligence and to explore the philosophical discourse surrounding the endeavour to simulate human intelligence for addressing real-world challenges. UNIT6- Advanced Computing Research Methods Reference No : Unit 6 - L/650/5566 Credit : 20 || TQT : 200 Hours This unit aims to enhance learners' skills in preparing for diverse forms of academic computing research by guiding them through creating and designing a research proposal. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.