2724 Technician courses

Duration 5 Days 30 CPD hours The Implementing Cisco Application Centric Infrastructure (DCACI) v1.1 course shows you how to deploy and manage the Cisco© Nexus© 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI©) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification. Additional course details: Nexus Humans Cisco Implementing Cisco Application Centric Infrastructure - Advanced v1.2 (DCACIA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Application Centric Infrastructure - Advanced v1.2 (DCACIA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for the following roles: Network designer Network engineer Systems engineer Data center engineer Consulting systems engineer Technical solutions architect Cisco integrators/partners Overview After taking this course, you should be able to: Design Cisco ACI access policies according to best practices Use fabric system settings Design Cisco ACI logical components Design the migration of IP and logical components from an existing data center to Cisco ACI Design Cisco ACI physical structure Migrate existing data center connectivity and physical components from an existing environment to Cisco ACI Design Cisco ACI external Layer 3 connectivity and Cisco ACI Layer 4-7 service insertion, including PBR-based service redirection Design the L4-L7 service insertion in single-pod Cisco ACI, by evaluating the available options and choosing the optimal connectivity flow Design L4-L7 service insertion in Cisco ACI Multi-Pod Design a transit routing solution Design service sharing using vzAny Build a migration plan for Layer 2 and Layer 3 connectivity, including L3Outs and contracts Migrate vSphere compute environment to Cisco ACI Design QoS for interpod and intersite networks Design the DHCP Relay feature, SPAN feature, Port Tracking feature, Import/Export policies, and Snapshot/Rollback feature The Designing Cisco Application Centric Infrastructure (DCACID) v1.0 is a 5-day product training course that provides you with the knowledge and skills to understand and utilize a programmable fabric design built on Cisco Nexus© 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. This course is a deep dive into Cisco ACI design, covering design considerations and best practices, so you can build solid ACI solutions and avoid common mistakes that can impact the network infrastructure. With a focus on various design use cases, this course provides information that can help you practice design decisions, validate your designs, and apply best practices while using Cisco ACI in your multiservice or cloud data centers. Course Outline Designing Access Policies Using Fabric System Settings Designing Logical Components Use Case: Migration of IP and Logical Structure Designing Physical Structure Use Case: Migration of Connectivity and Physical Components Designing L3Outs and Service Insertion Use Case: Service Insertion in Single Pod Use Case: Service Insertion in Cisco ACI Multi-Pod Use Case: L3Out Transit Routing Use Case: Shared Services vzAny and Endpoint Security Groups Use Case: Migration of Layer 2 and Layer 3 Connectivity Use Case: VMware Data Center Migration to Cisco ACI Use Case: IPN and ISN QoS Use Case: DHCP Relay and SPAN Additional course details: Nexus Humans Cisco Designing Cisco Application Centric Infrastructure v1.0 (DCACID) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Designing Cisco Application Centric Infrastructure v1.0 (DCACID) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who need to deploy and manage Endpoint Security within their security environment. Overview Explain how Endpoint Security works to enforce corporate security compliance for end users and their devices. Become familiar with the Check Point Endpoint Security Solution architecture and how it integrates with Check Point Network Security Management. Identify and describe key elements of the SmartEndpoint Management console. Discuss Endpoint Security Software Blade options and how they are managed from the SmartEndpoint Management console. Explain how to create and assign security policies for Endpoint clients using Endpoint Security. Understand deployment methods and server considerations for Endpoint Security Management installation. Identify the different ways to install and configure Endpoint clients. Recognize how to configure VPN connectivity to allow clients connecting outside of the network perimeter to securely access corporate resources. Understand how Endpoint Security authenticates and verifies clients connecting to the Endpoint Security Management Server. Describe additional server configurations that are available to help manage Endpoint clients. Recognize the different types of data security protections available to deploy on end user machines. Describe how Full Disk Encryption technology protects and recovers data accessed and stored on Endpoint computers. Understand how to secure removable media devices. Become familiar with the Remote Help tool and how it supports clients experiencing FDE and Media Encryption issues. Recognize the types of threats that target Endpoint computers. Describe Check Point SandBlast Agent and how to deploy it in the Endpoint Security environment. Explain how SandBlast Agent technology prevents malware from infiltrating Endpoint machines and corporate resources. Identify SmartEndpoint reporting tools used to monitor and respond quickly to security events. Understand how to troubleshoot and debug issues. The goal of this course is to provide a comprehensive understanding of Check Point Endpoint Security and how to deploy it within the corporate network environment. Course Topics Introduction to Endpoint Security Endpoint Security Management Deploying Endpoint Security Additional Endpoint Server Configurations Data Security Protection Advanced Threat Prevention Reporting and Troubleshooting LAB EXERCISES Installing the Endpoint Security Management Solution Deploying Endpoint Client Packages Deploying Endpoint Policy Servers Configuring High Availability for Endpoint Security Modifying Client Installations Working with Deployment Rules Working with SandBlast Agent Additional course details: Nexus Humans CCES Check Point Certified Endpoint Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCES Check Point Certified Endpoint Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: System engineers Network engineers Technical architects Technical support engineers Cisco integrators and partners Overview Upon successful completion of this course, students will be able to meet these overall objectives: Describe Cisco ISE policies and authentication and authorization process Understand different AAA protocols Understand how Cisco ISE fits into Cisco DNA Center architecture Provide configuration examples of Cisco ISE and TrustSec solutions Describe Cisco ISE integration with Cisco DNA Center and policy enforcement using Security Groups Provide configuration examples for wired, wireless, and VPN network access Understand how inline tagging and SGT Exchange Protocol (SXP) works This course shows you how to deploy the Cisco© Identity Services Engine (ISE) to support the Software-Defined Access (SD-Access) solution within your enterprise networks. You will gain an understanding of how Cisco ISE is utilized by the SD-Access solution to provide security policies across the organization. You will learn Cisco ISE fundamentals and get hands-on practice configuring ISE, policies, AAA client configuration, VPN access, integration, wireless guest access, and more. Cisco ISE Overview Exploring the Cisco Identity Services Engine Examining AAA protocols Examining Authentication Examining Authorization Cisco ISE Guest Access Examining Guest Portal Types Examining Guest User Types Examining AAA Policies for Guest Access Cisco ISE and SD-Access Exploring Cisco SD-Access Examining Cisco ISE for SD-Access Cisco ISE SGT Exchange Protocol SD-Access Fabric and Host Provisioning Security Group Exchange Protocol Additional course details: Nexus Humans Cisco Configuring Cisco ISE Essentials for SD- Access v1.0 (ISESDA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring Cisco ISE Essentials for SD- Access v1.0 (ISESDA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network, systems, and consulting systems engineers Network designers, administrators, and managers Overview Upon completing this course, students will be able to meet these objectives: Describe the differences between the Cisco IOS and NX-OS operating systems. Describe the features and functionality of the Cisco NX-OS. Describe how the Cisco NX-OS is used for functionality specific to different Cisco Nexus switching platforms, such as the 7000-series, 5000-series, and 1000-series switches. Understand basic and advanced configurations of the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. Understand basic and advanced configurations of the Cisco Virtual Security Gateway. Understand troubleshooting techniques for the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. This course is designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). The Cisco NX-OS Introduction to the Cisco NX-OS Operational Differences between the Cisco IOS and NX-OS Basic Configuration of Cisco Nexus Switches using NX-OS Initial Configuration of the Cisco Nexus switches Configuring Basic Layer 2 Features using the NX-OS Basic Layer 3 Features using the NX-OS Advanced Configuration of Cisco Nexus Switches using NX-OS Advanced Layer 2 Features of Cisco Nexus switches Advanced Layer 3 Features of Cisco Nexus switches Integrating the Nexus 1000v with the VMware vCenter Server Configuring Cisco NX-OS on the Virtual Security Gateway Troubleshooting Cisco NX-OS Configuration Issues Understanding High Availability (HA) Feature of the Cisco NX-OS Basic Troubleshooting Techniques Advanced Troubleshooting Techniques Additional course details: Nexus Humans Cisco NX-OS for IOS Administrators v2.0 (DCNXA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco NX-OS for IOS Administrators v2.0 (DCNXA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Duration 2 Days 12 CPD hours This course is intended for This course is ideal for developers and engineers including: Network engineers Systems engineers Data center engineers Consulting systems engineers Technical solutions architects Cisco integrators/partners Field engineers Server administrators Network managers Overview After taking this course, you should be able to: Apply troubleshooting methodology to Cisco ACI networks Troubleshoot logical and physical constructs of the Cisco ACI policy Understand Cisco APIC and its troubleshooting aspects Troubleshoot endpoint learning in Cisco ACI Troubleshoot Layer 2 traffic bridging and Layer 3 routing in the Cisco ACI network Troubleshoot hypervisor integration in Cisco ACI Troubleshoot Layer 4 to Layer 7 service insertion Troubleshoot contracts and route leaking in Cisco ACI The Troubleshooting Cisco Application-Centric Infrastructure (DCACIT) v5.2 course teaches you through a combination of lectures and labs the key components and procedures needed to troubleshoot Cisco Nexus 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. This course is for advanced engineers who have installed and managed existing fabrics or for those who have completed the Implementing Cisco Application-Centric Infrastructure-Advanced (DCACI) course. Course Outline Describing Cisco ACI Troubleshooting Methodology Troubleshooting Logical and Physical Constructs Troubleshooting Cisco APIC Troubleshooting Endpoint Learning Troubleshooting Layer 2 Troubleshooting Layer 3 Routing Troubleshooting VMM Integration Troubleshooting Layer 4-7 Service Insertion Troubleshooting Contracts and Route Leaking Additional course details: Nexus Humans Cisco Troubleshooting Cisco Application Centric Infrastructure v5.2 (DCACIT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Application Centric Infrastructure v5.2 (DCACIT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Channel Partner / Reseller Customer Employee Overview At course completion students will be able to: - Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network - Explain the use of MQC and AutoQoS to implement QoS on the network and describe some of the mechanisms used to monitor QoS implementations - Given a converged network and a policy defining QoS requirements, classify and mark network traffic to implement the policy - Use Cisco QoS queuing mechanisms to manage network congestion - Use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network - Use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic - Given a low speed WAN link, use Cisco link efficiency mechanisms to improve the badwidth efficiency of the link - Describe the recommended best practices and methods used for end-to-end QoS deployment in the enterprise This course provides students with knowledge of IP QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. Introduction to QoS Review Converged Networks Understand QoS Describe Best-Effort and Integrated Services Models Describe the Differentiated Services Model Module Summary Module Self-Check Implement and Monitor QoS MQC Introduction Monitor QoS Define Campus AutoQoS Define WAN AutoQoS Module Summary Module Self-Check Lab 2-1: IP SLA Setup and QoS Baseline Measurement Lab 2-2: Configuring QoS with Cisco AutoQoS Classification and Marking Classification and Marking Overview Case Study 3-1: Classification and Marking MQC for Classification and Marking NBAR for Classification Use of QoS Preclassify Campus Classification and Marking Module Summary Module Self-Check Lab 3-1: Classification and Marking Using MQC Lab 3-2: Using NBAR for Classification Lab 3-3: Configuring QoS Preclassify Lab 3-4: Campus Classification and Marking Using MQC Congestion Management Queuing Introduction Configure WFQ Configure CBWFQ and LLQ Configure Campus Congestion Management Module Summary Module Self-Check Lab 4-1: Configuring Fair Queuing Lab 4-2: Configuring LLQ-CBWFQ Lab 4-3: Configuring Campus-Based Queuing Mechanisms Congestion Avoidance Congestion Avoidance Introduction Configure Class-Based WRED Case Study 5-1: WRED Traffic Profiles Configure ECN Describe Campus-Based Congestion Avoidance Module Summary Module Self-Check Lab 5-1: Configuring DSCP-Based WRED Lab 5-2: Configuring WTD Thresholds Traffic Policing and Shaping Traffic Policing and Shaping Overview Configure Class-Based Policing Campus Policing Configure Class-Based Shaping Configure Class-Based Shaping on Frame Relay Interfaces Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation Module Summary Module Self-Check Lab 6-1: Configuring Class-Based Policing Lab 6-2: Configuring Class-Based Shaping Link Efficiency Mechanisms Link Efficiency Mechanisms Overview Configure Class-Based Header Compression Configure LFI Module Summary Module Self-Check Lab 7-1: Configuring Class-Based Header Compression Lab 7-2: Configuring LFI Deploying End-to-End QoS Apply Best Practices for QoS Policy Design End-to-End QoS Deployments Module Summary Module Self-Check Lab 8-1: Mapping Enterprise QoS Policy to the Service Provider Policy Additional course details: Nexus Humans Cisco Implementing Cisco Quality of Service v2.5 (QOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Quality of Service v2.5 (QOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for After taking this course, you should be able to: Describe cloud architecture, administration, and licensing Understand hardware and features of all product families Implement best practices for troubleshooting and when to contact support Overview After taking this course, you should be able to: Implement core configurations for a full stack solution in the Meraki Dashboard Deploy foundational Meraki product features to meet basic IT requirements Understand and leverage essential Meraki Dashboard tools for troubleshooting The Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.1 is an introductory course that equips you with the technical knowledge and skills to confidently operate Cisco Meraki solutions as a unified management system of an entire network from a centralized dashboard. Through a full day of instruction including live demos and guided lab practice, you will learn how to implement core configurations for a full stack solution in the Meraki Dashboard and leverage essential Meraki Dashboard tools to enforce device security policies, deploy software and apps, and perform remote, live troubleshooting on managed devices. This is the first of two courses that prepare you for the Cisco Meraki Solutions Specialist certification exam. Describing the Cloud and the Cisco Meraki Dashboard Single Pane of Glass Management Cisco Meraki Full Stack Capabilities Describing Cisco Meraki Products and Administration Cisco Meraki MX Security and SD-WAN Appliance Cisco Meraki MS Switches Describing Cisco Meraki Troubleshooting Cisco Meraki Dashboard Sync and Real-Time Tools Integration of Cisco Meraki Monitoring and Troubleshooting Tools in Existing Systems

Duration 5 Days 30 CPD hours This course is intended for Network engineer Systems engineer Wireless engineer Technical solutions architect Network administrator Wireless design engineer Network manager Overview After taking this course, you should be able to: Describe and implement foundational wireless theory Describe and implement basic wireless security and client access Describe and implement a Cisco wireless network architecture Configure Cisco centralized wireless networks Describe and implement WLAN maintenance and troubleshooting Thisÿcourse gives you the knowledge and skills you need to position, plan, implement, operate, and manage a Cisco WLAN network. This course teaches you how to design, install, configure, monitor, and conduct basic troubleshooting tasks on a Cisco WLAN network of any size. Course Outline DESCRIBING AND IMPLEMENTING FOUNDATIONAL WIRELESS THEORY DESCRIBING AND IMPLEMENTING FOUNDATIONAL WIRELESS MATH AND ANTENNAS DESCRIBING AND IMPLEMENTING FOUNDATIONAL WIRELESS OPERATION DESCRIBING AND IMPLEMENTING BASIC WIRELESS SECURITY DESCRIBING AND IMPLEMENTING 802.1X AND EAP IMPLEMENTING WIRELESS GUEST ACCESS AND CONFIGURING WIRELESS SECURITY DESCRIBING AND IMPLEMENTING CISCO WIRELESS NETWORK ARCHITECTURE DESCRIBING AND IMPLEMENTING CISCO WIRELESS NETWORK DESCRIBING AND IMPLEMENTING CISCO WIRELESS NETWORK WIRED SUPPORT CONFIGURING CISCO CENTRALIZED WIRELESS NETWORKS DESCRIBING AND IMPLEMENTING WLAN MAINTENANCE AND TROUBLESHOOTING