Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive
Course Overview The Sports Medicine Fundamentals course offers a comprehensive introduction to the key principles, practices, and applications of sports medicine. This engaging programme covers essential areas such as common sports injuries, athlete nutrition, performance enhancement, and the future of sports science. Designed for individuals looking to deepen their understanding of athlete care and physical performance, the course provides valuable insights that can support professional growth or personal interest. Learners will explore the medical challenges faced by athletes, understand imaging techniques used in diagnostics, and examine the role of exercise and nutrition in injury prevention and recovery. By the end of this course, learners will be equipped with a strong foundational knowledge of sports medicine, ready to pursue further study or career opportunities in related fields. The content is suitable for both beginners and those looking to enhance their expertise within the world of sports and health sciences. Course Description This course delves into the core concepts of sports medicine, offering an in-depth understanding of injury management, prevention strategies, and athlete wellbeing. Topics include the study of the most common sports injuries, the use of medicines in treatment plans, and the impact of nutrition and weight management on athletic performance. Learners will explore medical conditions unique to athletes, advancements in imaging technologies, and the science behind performance enhancement techniques. Additionally, the course highlights potential career paths within the sports medicine sector, providing guidance for those considering entering the field. With a carefully structured curriculum, learners will gain theoretical knowledge and critical thinking skills that will prepare them for roles in sports healthcare, rehabilitation, and exercise science. Presented in an accessible format, the course supports diverse learning needs and fosters a solid understanding of the evolving landscape of sports medicine. Course Modules Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science (See full curriculum) Who is this course for? Individuals seeking to understand the fundamentals of sports medicine and athlete care. Professionals aiming to broaden their knowledge of sports healthcare and rehabilitation. Beginners with an interest in sports science, athletic performance, or health studies. Fitness coaches, physical education teachers, or anyone considering a career in sports health. Career Path Sports Medicine Assistant Athletic Trainer Rehabilitation Support Staff Fitness and Wellness Advisor Exercise Scientist Sports Performance Analyst Health and Wellness Coordinator Youth Sports Programme Coordinator
Course Overview The Positive Psychology Masterclass is designed to empower individuals with the mindset and techniques needed to cultivate a more positive, resilient, and thriving life. This engaging course introduces learners to key concepts such as building optimism, developing resilience, enhancing emotional intelligence, and fostering genuine authenticity. Through a carefully structured learning journey, participants will explore how to transform negativity, anxiety, and adversity into opportunities for growth and flourishing. Whether for personal enrichment or professional development, this course offers valuable insights that can be applied across various life domains. Upon completion, learners will be better equipped to lead more fulfilling lives, establish healthier interpersonal boundaries, and inspire positivity within their personal and professional environments. By mastering essential positivity traits and techniques, students will gain the confidence to shift from merely surviving to actively thriving, setting a strong foundation for lifelong well-being and achievement. Course Description The Positive Psychology Masterclass offers an in-depth exploration of the principles and strategies that drive positive emotional and mental well-being. Covering a wide range of transformative topics — from cultivating resilience and mastering grit to setting positive boundaries and fostering authenticity — this course encourages learners to build a robust mental framework for success. Participants will discover how to turn challenges such as negativity, frustration, and adversity into growth opportunities by applying evidence-based psychological techniques. Each section provides clear, accessible guidance, enabling learners to strengthen their positive traits and embrace a thriving mindset. Alongside conceptual understanding, students will also explore real-world applications, such as enhancing leadership effectiveness and building supportive relationships. By the end of the course, learners will have acquired a comprehensive toolkit of strategies to improve both personal satisfaction and professional achievement, making this masterclass a valuable resource for anyone seeking to lead a more positive and purpose-driven life. Course Modules Module 01: Turn Negativity Into Positivity Module 02: Turn Anxiety & Frustrations Into Positivity Module 03: Turn Surviving Into Thriving Module 04: Create A Positive Mental Aptitude Module 05: Master The Top Six Positivity Traits Module 06: Turn Adversity Into Resilience Module 07: Master Your Grit Scale Module 08: Turn Physical Dexterity Into Positive Psychology Module 09: Set Positive Boundaries Module 10: Become More Genuine And Authentic Module 11: Live Out Giving First Module 12: Detach Yourself From The End Result (See full curriculum) Who is this course for? Individuals seeking to build resilience and cultivate a positive mindset. Professionals aiming to enhance leadership and emotional intelligence skills. Beginners with an interest in psychology, self-development, or mental well-being. Life coaches, HR specialists, educators, and counsellors looking to expand their expertise. Anyone aspiring to lead a more fulfilling and authentic life. Career Path Life Coach Positive Psychology Practitioner Mental Health Support Worker Human Resources Specialist Career Development Advisor Wellness Programme Coordinator Motivational Speaker Personal Development Consultant
Course Overview The Social Media Marketing Level 5 course provides a comprehensive exploration of the modern digital landscape, equipping learners with the expertise to design, implement, and manage strategic marketing campaigns across major social platforms. Through a structured learning journey, this course offers in-depth insights into the latest marketing techniques, consumer behaviour analysis, and brand growth strategies. Learners will develop a strong understanding of how to engage audiences, optimise content, and leverage data-driven approaches to drive results. By the end of the course, participants will be equipped to contribute to business success through innovative marketing initiatives, whether for personal ventures or organisational objectives. Designed for individuals at various stages of their career, this programme empowers learners to stay ahead in a competitive market by mastering dynamic digital tools and techniques essential for success in the ever-evolving world of social media marketing. Course Description Throughout the Social Media Marketing Level 5 course, learners will delve into a broad range of topics crucial to achieving success in the digital marketing arena. Starting with the fundamentals of digital marketing, the programme moves through growth hacking strategies, customer journey mapping, content development, and search engine optimisation. Dedicated modules explore platform-specific marketing techniques for Facebook, Instagram, Twitter, and YouTube, as well as mobile and e-mail marketing approaches. The course fosters the development of strategic thinking, analytical capabilities, and content management skills essential for enhancing brand visibility and audience engagement. Learners will also explore how to optimise marketing efforts based on key performance metrics and consumer insights. With a curriculum tailored to current industry standards, this course prepares individuals to navigate the complex social media landscape confidently and innovatively, ensuring they are well-positioned for career advancement and professional growth in the digital marketing sector. Course Modules Module 01: Fundamentals of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in digital and social media marketing. Professionals aiming to enhance their marketing strategies and career progression. Beginners with an interest in exploring the world of digital branding and communication. Entrepreneurs and business owners wanting to boost their online presence. Marketing students and graduates looking to deepen their practical knowledge of social media trends. Career Path Social Media Manager Digital Marketing Executive Content Strategist SEO Specialist Brand Communications Officer Online Community Manager E-Commerce Marketing Coordinator Digital Advertising Specialist Influencer Marketing Executive Marketing Consultant
Course Overview The 120 Hours TEFL (TESOL) Masterclass is a comprehensive programme designed for individuals aspiring to teach English as a foreign or second language. This course provides a robust foundation in teaching methodologies, linguistics, grammar, pronunciation, and classroom management. Learners will develop the confidence and competence needed to deliver engaging and effective English lessons across diverse cultural and educational settings. By the end of the course, participants will be equipped with the theoretical knowledge and instructional strategies to teach English successfully to learners of all ages and proficiency levels. This qualification opens the door to teaching opportunities worldwide, enhancing employability in an ever-expanding global market. Whether seeking to start a new career, travel while teaching, or advance existing skills, this course offers valuable expertise and an internationally recognised credential. Course Description This professionally structured TEFL (TESOL) Masterclass covers all the essential aspects of English language teaching. Modules explore topics such as second language acquisition, teaching receptive and productive skills, lesson planning, classroom management, and the integration of technology into teaching. Learners will gain a solid grounding in linguistics, master techniques for teaching grammar, vocabulary, pronunciation, and discover innovative ways to motivate students through games and activities. Throughout the course, participants will build essential skills for creating dynamic learning environments and adapting teaching methods to different learner needs. With a focus on academic excellence and professional development, this course prepares learners for a rewarding career in English language teaching across schools, private institutions, and online platforms. Upon completion, learners will possess a deep understanding of English teaching practices, ready to inspire students and contribute meaningfully to educational communities around the world. Course Modules Module 01: Introduction to English Language Teaching and Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment (See full curriculum) Who is this course for? Individuals seeking to teach English to speakers of other languages. Professionals aiming to transition into the education sector or broaden their teaching credentials. Beginners with an interest in English language teaching and global communication. Travellers and expatriates looking to pursue international teaching opportunities. Recent graduates considering a career in education and language instruction. Career Path English as a Foreign Language (EFL) Teacher English as a Second Language (ESL) Instructor Online English Tutor Academic English Teacher English Language Programme Coordinator English Curriculum Developer Private Language Institute Teacher International School English Teacher
Course Overview This comprehensive course offers a deep dive into three essential technologies for data science: Python, JavaScript, and Microsoft SQL. Learners will gain foundational knowledge and practical skills in each of these key areas, which are crucial for handling data, creating interactive websites, and working with databases. By the end of the course, students will be proficient in writing Python code for data analysis, creating dynamic web content with JavaScript, and managing data with Microsoft SQL. The course is designed to equip learners with the technical skills needed to succeed in data science, making it a valuable investment for anyone looking to excel in this growing field. Course Description In this course, learners will explore the core principles of Python, JavaScript, and Microsoft SQL, all tailored to the needs of data science professionals. The curriculum covers Python’s data structures, functions, and libraries essential for data analysis, while JavaScript introduces students to web development skills, including client-side validation and data visualisation. The Microsoft SQL section focuses on data management, including filtering, joining, and structuring queries. Learners will develop a solid understanding of these technologies, which will enable them to manipulate data, automate processes, and design interactive applications. The course also includes real-world applications, ensuring learners are well-prepared for future opportunities in data science and web development. Course Modules: Module 01: JavaScript Getting Started Module 02: JavaScript Fundamentals Module 03: JavaScript Strings Module 04: JavaScript Operators Module 05: JavaScript Conditional Statements Module 06: JavaScript Control Flow Statements Module 07: JavaScript Functions Module 08: Data Visualization (Google Charts) Module 09: JavaScript Error Handling Module 10: JavaScript Client-Side Validations Module 11: Python Introduction Module 12: Python Basic Module 13: Python Strings Module 14: Python Operators Module 15: Python Data Structures Module 16: Python Conditional Statements Module 17: Python Control Flow Statements Module 18: Python Core Games Module 19: Python Functions Module 20: Python Args, KW Args for Data Science Module 21: Python Project Module 22: Publish Your Website for Live Module 23: MS SQL Statements Module 24: MS SQL Filtering Data Module 25: MS SQL Functions Module 26: MS SQL Joins Module 27: MS SQL Advanced Commands Module 28: MS SQL Structure and Keys Module 29: MS SQL Queries Module 30: MS SQL Structure Queries Module 31: MS SQL Constraints Module 32: MS SQL Backup and Restore (See full curriculum) Who is this course for? Individuals seeking to enhance their skills in data science. Professionals aiming to expand their knowledge in programming and database management. Beginners with an interest in Python, JavaScript, and SQL. Anyone looking to enter the field of data science or web development. Career Path Data Scientist Web Developer Database Administrator Data Analyst Front-End Developer Full Stack Developer Data Engineer
Course Overview The Makeup Artist Training course offers a comprehensive introduction to makeup artistry, covering essential skills from sanitation and hygiene to advanced makeup techniques. Learners will explore colour theory, skin preparation, foundation matching, and eye makeup application, building a strong foundation for makeup artistry. This course is designed to provide students with the necessary knowledge and techniques to create a variety of looks, from natural everyday styles to glamorous evening makeup. By the end of the course, learners will be equipped with the skills to cater to different skin tones and facial features, enabling them to enter the makeup industry with confidence and expertise. Course Description This course delves deeper into the art of makeup, starting with the basics of sanitation, hygiene, and brush application. It guides learners through essential skills such as colour theory, foundation matching, and the application of concealer, highlighter, and contour. Participants will gain insights into creating diverse looks, including everyday eye makeup, smoky eyes, and makeup tailored for different skin tones and ethnicities. With a focus on client consultations and business management, this course also offers valuable insights into running a makeup artistry business. Whether aiming for a career as a professional makeup artist or refining personal makeup skills, learners will leave this course with a strong portfolio and confidence in their abilities. Course Modules Module 01: Introduction Module 02: Sanitation & Hygiene Module 03: Brushes Introduction & Application Module 04: Make Up Appointment & Preparations Module 05: Colour Theory & Colour Correcting Module 06: Skin Prep & Primers Module 07: Foundation Matching Module 08: Foundation: Different Coverages, Textures & Finishes Module 09: Foundation Application Module 10: Concealer Application Module 11: Highlight & Contour Module 12: Blush Application Module 13: Eye Make Up: Everyday Eye Makeup Look Module 14: Eyeliner Application Module 15: Mascara Application Module 16: False Lashes Module 17: Eyebrow Application Module 18: Lip Product Application Module 19: Clients Consultation & How to Manage Your Business Module 20: Apply Your Skills & Level Up: Welcome to the Master Make Up Class Section Module 21: Day to Evening Make Up Look on Dark Complexions Module 22: Glamorous Make Up Look on Asian Model Module 23: Golden Brown Half Cut Crease Eye Make Up Look on a Fair Model Module 24: Makeup on South Asian Model Module 25: Day to Evening Make Up on South European Model with Tanned Skin Module 26: Day to Evening Make Up for Wearer of Glasses Module 27: Smokey Eyeliner with Bordeaux & Rose Gold Eyeshadow Shades Module 28: NEW UPDATE: Classic Smokey Eye Makeup Look Module 29: NEW UPDATE: Roségold Eye Makeup Look (See full curriculum) Who is this course for? Individuals seeking to become professional makeup artists. Professionals aiming to expand their makeup skills. Beginners with an interest in makeup artistry. Individuals wishing to start their own makeup business. Makeup enthusiasts wanting to learn new techniques and trends. Career Path Professional Makeup Artist Bridal Makeup Artist Freelance Makeup Artist Makeup Artist for Fashion Shows Makeup Artist for Film & TV Beauty Consultant Makeup Instructor Product Specialist for Makeup Brands
Course Overview The Adobe Illustrator Masterclass offers a comprehensive journey through the essential tools and features of this powerful design software. Learners will gain proficiency in using Illustrator for various creative projects, from graphic design to digital artwork. This course equips students with a clear understanding of key tools such as the Pen Tool, Selection Tools, and the Blend Tool, enabling them to create professional-level designs. Through the modules, learners will develop the ability to work with typography, drawing tools, and advanced colour manipulation, empowering them to elevate their creative skills. By the end of the course, students will be confident in applying their knowledge to industry-standard design tasks, whether for personal projects or professional use. Course Description This course delves into the full scope of Adobe Illustrator’s capabilities, providing learners with in-depth knowledge of both fundamental and advanced tools. Starting with a solid foundation in selection and drawing tools, the course moves on to cover more sophisticated techniques, such as using the Pen Tool, Typography Tools, and Gradient Tool. Learners will also explore the Symbolism Tools and Graph Tools to further enhance their design capabilities. Emphasis is placed on both efficiency and creativity, allowing learners to unlock the potential of Illustrator for creating sophisticated vector graphics, illustrations, and layout designs. Each module is designed to build a strong understanding of Illustrator’s functions and how they can be applied to real-world projects. Upon completion, learners will possess the technical expertise and creative confidence to execute complex design projects with Illustrator. Course Modules Module 01: Introduction Module 02: How To Use The Selection Tools Module 03: How To Use the Pen Tool and the Gang in Illustrator? Module 04: How To Use the Typography Tools in Illustrator Module 05: How To Use The Drawing Tools in Illustrator Pt 1 Module 06: How To Use The Drawing Tools in Illustrator Pt 2 Module 07: How to Use the Paintbrush Tools Module 08: How to Use the Pencil Tools Module 09: The Eraser Tools Module 10: The Rotate and Reflect Tools Module 11: The Liquify Tools Module 12: The Shape Builder and Live Paint Tools Module 13: The Perspective Grid Tool Module 14: How to Use the Gradient Tool Module 15: How To Use the Blend Tool Module 16: How To Use the Technical Tools Module 17: How To Use the Symbols and the Symbolism Tools Module 18: How To Use the Graph Tools Module 19: How To Use Slicing and the Slice Tools Module 20: How To Use the Color Tools and Drawing Modes Module 21: Summary (See full curriculum) Who is this course for? Individuals seeking to enhance their graphic design skills. Professionals aiming to improve their digital design portfolio. Beginners with an interest in graphic design or illustration. Anyone interested in mastering Adobe Illustrator for creative projects. Career Path Graphic Designer Illustrator Digital Artist Visual Designer Print Designer Web Designer Packaging Designer
Overview: Phlebotomy is the process of taking our blood sample from the body. The blood sample is usually taken from the arm vein. It is also known as Venipuncture. Blood samples are required to detect and diagnose many health-related issues. Phlebotomy skills are fundamental for healthcare workers. Our Phlebotomy online course will help you understand the basics of phlebotomy step by step. The phlebotomy course aims to thoroughly explain the venipuncture process, including supplies and equipment, safety and infection control, and specimen handling and processing. You will learn the anatomy and physiology of veins and the methods to complete a venipuncture safely and correctly to take a blood sample. So, enroll now! Learning Outcomes of the Phlebotomy Training Course: Gain the knowledge, skills and guidelines to work as a healthcare technician specialising in phlebotomy. Get the primary job responsibilities of a phlebotomist. Accumulate knowledge of Medical Terminology that involves drawing and preparing blood for lab testing. Learn to use blood collection equipment and perform hand hygiene. Discover infection control and safety standards of working as a phlebotomist and how to prevent hematomas and nerve damage. Be updated about modern diagnostic methods and the latest lab technology. Understand more about the precautions required for patients with special needs and appropriate ways to communicate with patients. Key Features of the Phlebotomy Training Course: FREE Phlebotomy Training CPD-accredited certificate Get a free student ID card with Phlebotomy Training training (£10 applicable for international delivery) Lifetime access to the Phlebotomy Training course materials The Phlebotomy Training program comes with 24/7 tutor support Get instant access to this Phlebotomy Training course Learn Phlebotomy Training training from anywhere in the world The Phlebotomy Training training is affordable and simple to understand The Phlebotomy Training training is an entirely online Who is This Course For? This Phlebotomy Training course is perfect for individuals passionate about healthcare and aspiring to embark on a career combining scientific knowledge with patient care. Whether you are a medical student or a healthcare professional looking to expand your skill set, this Phlebotomy Training course will provide you with a solid foundation in phlebotomy and open doors to exciting opportunities in the field. What You Will Learn: Throughout this comprehensive Phlebotomy Training course, you will delve into various topics and modules vital to your understanding of phlebotomy. In the first module, you will explore infection control and risk management, gaining insights into maintaining a safe and hygienic environment for patients and practitioners. In subsequent modules, you will delve into the intricacies of venipuncture techniques, blood collection equipment, patient interaction, and laboratory processes. With a focus on theoretical knowledge and relevant skills, this Phlebotomy Training course will empower you to confidently perform venipuncture procedures and contribute to the accurate diagnosis and treatment of various medical conditions. Why Enroll in This Course: This course is regularly updated to align with industry standards and practices, ensuring you receive the most relevant and up-to-date knowledge. Don't just take our word for it. This Phlebotomy Training course has received top reviews from our learners, who have praised its comprehensive content and ability to provide a solid foundation for a successful career in phlebotomy. Requirements: No prior experience or specific qualifications are required to enroll in this Phlebotomy Training course. However, a passion for healthcare and a genuine desire to positively impact people's lives will serve as your guiding light throughout this journey. Career Path: Upon completing this Phlebotomy Training course, you will be equipped with the necessary skills for various career paths in phlebotomy. Here are seven course-related professions, along with their corresponding average salaries in the UK: Phlebotomist: £22,000 - £26,000 per year Medical Laboratory Assistant: £16,000 - £20,000 per year Blood Donor Technician: £18,000 - £22,000 per year Clinical Research Assistant: £20,000 - £24,000 per year Healthcare Assistant: £17,000 - £22,000 per year Laboratory Technician: £18,000 - £24,000 per year Pathology Collector: £18,000 - £22,000 per year Certification: Upon completing our Phlebotomy Training course, you will receive a CPD certificate, recognized and valued by employers in the healthcare industry. Enroll today and unlock a world of endless possibilities as you become a vital part of the healthcare system and touch lives through the art of blood collection. Course Curriculum 11 sections • 11 lectures • 03:37:00 hours total •Introduction to Phlebotomy •Blood Circulation, Function, and Composition •Phlebotomy Equipment •Routine Venipuncture •Venipuncture Complications and Pre-Examination Variables •Dermal Puncture •Quality Assessment and Management in Phlebotomy •Special Blood Collection Procedure •Infection Control and Risk Management •Mock Exam - Phlebotomy •Final Exam - Phlebotomy
Description: Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00