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31734 TEC courses

Bricklaying - CPD Accredited Course

5.0(14)

By Training Express

This Bricklaying CPD Accredited Course offers an essential foundation for anyone interested in mastering the art and science of brickwork. From understanding the fundamental tools to exploring various bonding methods, the course carefully guides learners through each critical aspect of bricklaying. Whether you are starting fresh or wish to enhance your existing knowledge, the curriculum covers a broad spectrum of topics including constructing walls, joint finishes, and building curved arches, ensuring a well-rounded grasp of the subject. Designed for flexibility and convenience, this course provides a structured approach that fits around your schedule without requiring physical attendance. It presents all the technical details and principles clearly and methodically, making it suitable for self-paced learning. By the end, participants will have developed a solid understanding of bricklaying techniques, common issues like defects, and how to maintain quality in brick construction — all delivered in a clear, accessible format tailored to those keen on advancing their skills in this enduring trade. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Bricklayers profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Bricklaying Module 02: Tools of Bricklaying Module 03: Bonding of Bricklaying Module 04: Basic Techniques of Bricklaying Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance of Bricklaying Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Bricklaying - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Bricklaying - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Bricklaying - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Bricklaying - CPD Accredited training.

Bricklaying - CPD Accredited Course
Delivered Online On Demand1 hour
£23

M-Learning Diploma

4.3(43)

By John Academy

Description : Mobile learning or M Learning is defined as the delivery of learning, education or training on mobile devices such as mobile phones, tablets, laptops or PDAS. M Learning allows training and support to be taken anywhere making it flexible and convenient for businesses to use. Many businesses are taking advantage of this new technology to educate their employees and clients. This course will be perfect for you to know more about M-Learning and learn how to improve your business. M-Learning is one of these newly discovered methods that this course is made for. Since technology has been improving throughout the years, learning to adapt to new changes have also been part of our society. Learning about new methods to improve your career is one of these changes. You will know more about M-Learning and its meaning through this course. Then learn the different methods and its benefits. You will also learn to train and create M-Learning. Thus, in this course everything about M-Learning will be provided for you to learn and be successful. Who is the course for? Professionals required to have skills on M-Learning. People who have an interest in M-Learning development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The M-Learning Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Business Development Associate Instructional Designer MLearning Developer Program Analyst Technology Development Specialist. M-Learning Diploma Module One - Getting Started 00:30:00 Module Two - What is MLearning? 01:00:00 Module Three - Common MLearning Devices 01:00:00 Module Four - Ancillary Equipment in MLearning 00:30:00 Module Five - M-Learning vs E-Learning 01:00:00 Module Six - Four C's of MLearning 00:30:00 Module Seven - Aspects of MLearning 01:00:00 Module Eight - Challenges of MLearning 00:30:00 Module Nine - Benefits of MLearning 01:00:00 Module Ten - Getting MLearning Started 00:30:00 Module Eleven - Employee Training 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities M-Learning Diploma- Activities 00:00:00 Mock Exam Mock Exam- M-Learning Diploma 00:20:00 Final Exam Final Exam- M-Learning Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

M-Learning Diploma
Delivered Online On Demand10 hours 10 minutes
£25

Advanced Selling Skills

4.3(43)

By John Academy

Description: Numerous sales representatives are so busy trying to 'sell' their items and services that they sometimes miss completely what the purchaser needs. Our advanced selling skills course is designed to prepare the existing sales people at various levels with the necessary administration abilities to accomplish sales target delivery, through the efficient use of various sales channels such as telesales campaigns, field or rep sales, trade shows, etc. There are plenty of tips and advice available for business people who want to make their business work, and if they are prepared to put in the time and effort, then there is no reason why they won't succeed. Who is this course for? This course would be ideal for Professionals, who work in the business or corporate setting. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Advanced Selling Skills Course is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Much More! Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Increasing Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Salesmanship Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam - Advanced Selling Skills 00:20:00 Final Exam Final Exam - Advanced Selling Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Selling Skills
Delivered Online On Demand19 hours 10 minutes
£25

Phonics Teaching Certificate - CPD Accredited Course

5.0(14)

By Training Express

The Phonics Teaching Certificate - CPD Accredited Course is designed to provide a structured, insightful look into the foundations and techniques of phonics education. Whether you're exploring a teaching career or looking to enhance your existing approach, this course delves into key elements such as early phonics strategies, the Jolly Phonics method, phonological awareness, and approaches tailored to dyslexia and hearing impairments. Each module guides you through essential knowledge, including how to involve parents and carers, support individual needs, and develop systematic assessment methods. With a strong focus on effective classroom instruction, the course also touches on higher-level phonics and cognitive techniques to support learners at every stage. You'll gain an in-depth understanding of how phonics shapes literacy development and how to adapt your teaching to suit a wide range of learners. Designed for anyone passionate about early education and language learning, this online course offers a clear, accessible pathway into the structured teaching of phonics, with CPD accreditation adding further value to your professional development. Comprised of 12 modules, this course will teach you: Understand the different approaches to teaching phonics Demonstrate knowledge of their career options and earning potential Support children with dyslexia in learning how to read Teach the five skills of Jolly Phonics using menu board activities Promote engagement and phonological awareness in children Conduct a phonics assessment and maintain individual achievement records Identify the different types of readers and support their individual needs Use techniques such as blending to promote learning development After completing the course, you will be confident in your skills to nail any interview in this field, and the certification will allow you to get noticed by employers. Yeah, that's right, there's a CPD QS certification available for free after you complete this course! The exams and assessments are also free, so you can focus more on studying the course and less on paying for stuff. This course is a value for money and the 1000 reviews that Training Express already has act as a testament to how good we are at training people. Our courses are designed and developed by teams of people who give their best effort to ensure you get the best learning experience possible for such a low price. Enrol now and learn without worries. Train with Training Express and prepare for a career in Teaching in the UK. Course Curriculum: Module 01: Introduction to Phonics Education Module 02: Role of Early Phonics Teaching Module 03: Career as a Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06:. Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record-Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Phonics Teaching Certificate - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Phonics Teaching Certificate - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Phonics Teaching Certificate - CPD Accredited training.

Phonics Teaching Certificate - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Plant Pathology Course

4.3(43)

By John Academy

Overview Having trees around is vital. They are the reason we can live healthy and happy lives on earth. So, save plants to save the planet. In this Plant Pathology Course, you'll understand the concept of plant pathology to protect plants.  This Plant Pathology Course will introduce you to the fundamental principles of plant pathology. It covers many topics, such as the types of plant pathogens, pathogens life cycles and disease development and diagnostic techniques in plant pathology. The course will also introduce you to the strategies for developing disease resistance in plants. Finally, you'll recognise the latest trends in plant disease control. Course Preview Learning Outcomes Identify the different types of plant-pathogen interactions Learn about various plant pathogens and their characteristics Gain an excellent understanding of plant disease diagnosis Find a comprehensive overview of plant disease management Discover the emerging trends in plant pathology Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Plant Pathology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Plant Pathology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Plant Pathology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Horticulturist Landscape Designer Garden Centre Manager Arborist Plant Breeder Environmental Consultant Module 1: Introduction to Plant Pathology Introduction to Plant Pathology 00:16:00 Module 2: Types of Plant Pathogens Types of Plant Pathogens 00:23:00 Module 3: Pathogen Life Cycles and Disease Development Pathogen Life Cycles and Disease Development 00:20:00 Module 4: Diagnostic Techniques in Plant Pathology Diagnostic Techniques in Plant Pathology 00:23:00 Module 5: Disease Management Strategies Disease Management Strategies 00:22:00 Module 6: Case Studies and Emerging Trends Case Studies and Emerging Trends 00:23:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Plant Pathology Course
Delivered Online On Demand2 hours 7 minutes
£24.99

Ornithology (Study of Birds) Course

4.3(43)

By John Academy

Overview of Ornithology (Study of Birds) Course Build a comprehensive understanding of the anatomy and psychology of birds by taking this Ornithology (Study of Birds) Course. This Ornithology (Study of Birds) Course aims to teach you about the scientific study of birds. It covers many topics, including bird anatomy, physiology, behaviour, habitats, and conservation. Again, you'll understand how different birds communicate and discover the intriguing aspects of bird migration and navigation. You'll also identify the threats to bird population and understand the significance of bird conservation. Course Preview Learning Outcomes Get a detailed overview of ornithology and its importance Discover the different types of bird migration Understand how birds navigate when they migrate Familiarise yourself with the tracing technology for birds Discover the scientific methods in ornithology Learn about the ethical considerations in avian research Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Ornithology (Study of Birds) Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ornithology (Study of Birds) Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Ornithology (Study of Birds) Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Ornithologist Wildlife Biologist Ecologist Conservation Officer Environmental Consultant Science Educator Module 1: Introduction to Ornithology Introduction to Ornithology 00:18:00 Module 2: Bird Classification and Diversity Bird Classification and Diversity 00:20:00 Module 3: Anatomy, Physiology, and Behaviour Anatomy, Physiology, and Behaviour 00:20:00 Module 4: Bird Habitats and Ecology Bird Habitats and Ecology 00:16:00 Module 5: Bird Communication and Vocalisations Bird Communication and Vocalisations 00:18:00 Module 6: Bird Migration and Navigation Bird Migration and Navigation 00:17:00 Module 7: Bird Conservation and Citizen Science Bird Conservation and Citizen Science 00:19:00 Module 8: Avian Research and Techniques Avian Research and Techniques 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ornithology (Study of Birds) Course
Delivered Online On Demand2 hours 27 minutes
£24.99

Diploma in Renewable Energy

4.3(43)

By John Academy

Are you inspired to create innovative products but still taking into considering the environmental effects? Or would you just like to get into renewing energy strategy? If yes, then the Diploma in Renewal Energy is perfect for you! Description: Renewable energy is a type of energy that is not depleted when used. In this course, you will be learning more about renewable energy and what are the types of renewable energy. You will know that solar power, wind power, hydropower, and biofuel are amongst this type. You will be learning about the future of these renewable energies in this course. Moreover, after this course, you will gain a good knowledge of the development process and the planning process involved in the creation of a new product considering the environmental effects. Who is the course for? Professionals who have an experience in Renewal Energy Beginners who have an interest in learning Renewal Energy Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Renewable Energy will be very beneficial and helpful to individuals who are interested in renewable energy and its different types and how they can affect the life of people. This can also help with the following careers: Energy Systems Specialists Field Service Technicians Power Electronics Engineer Program Manager. Renewable Energy Basics Introduction 00:30:00 What is Renewable Energy? 00:30:00 Types of Renewable Energy 00:15:00 Solar Power 00:30:00 Wind Power 01:00:00 Hydropower 01:00:00 Biofuel 00:30:00 The Possibilities of Renewable Energy 01:00:00 Renewable Energy Applications Government Incentives 01:00:00 Renewable Energy Is Key to Fighting Climate Change 01:00:00 Energy Audits 01:00:00 LEED 01:00:00 BREEAM 01:00:00 EPC 01:00:00 How to Choose Your Renewable Energy Sources 01:00:00 The Advantages and Disadvantages of Renewable Energy 01:00:00 Solar Geometry 01:00:00 Solar Chimney 00:30:00 Solar Wall 00:30:00 PV/Thermal 00:10:00 Passive Solar Heating 01:00:00 Solar Water Heaters 00:30:00 Solar Photovoltaic Technology Basics 00:30:00 Other Energy Saving Technologies 00:15:00 Underground Thermal Energy Storage (UTES) 00:15:00 Trigeneration / CCHP 00:15:00 Rainwater Harvesting 00:15:00 Fuel Cell 00:15:00 Earth Duct 00:15:00 Light Pipe 00:15:00 Conclusion 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Renewable Energy 00:20:00 Final Exam Final Exam- Diploma in Renewable Energy 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Renewable Energy
Delivered Online On Demand20 hours 5 minutes
£25

Ambulance and Emergency Care Assistant Course

4.3(43)

By John Academy

Overview Develop an acute understanding of ambulance care and patient support by taking this Ambulance and Emergency Care Assistant Course. This course will strengthen your ability to provide support for medical transport.  You'll start the Ambulance and Emergency Care Assistant Course with a comprehensive understanding of an ambulance care assistant's duties, skills, entry requirements and level of competence. Gradually, the course will take you through providing paediatric first aid for common illnesses and injuries and ventilating patients with advanced airways. You'll also learn how to conduct CPR, use an AED and treat traumatic injuries. Finally, you'll find a detailed guide on ambulance maintenance. Course Preview Learning Outcomes Familiarise yourself with the duties of ambulance care assistants Learn how to provide first aid in an emergency Identify the steps in advanced airway management Understand how to treat cuts, burns and more Enrich your knowledge of catastrophic bleeding and airway management Gain valuable insights into ambulance maintenance Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Ambulance and Emergency Care Assistant Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ambulance and Emergency Care Assistant Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Ambulance and Emergency Care Assistant Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Ambulance Care Assistant Health Care Assistant Emergency Care Assistant Emergency Medical Technician Ambulance Service Manager Module 01: Basics of Ambulance and Emergency Care Assistant Basics of Ambulance and Emergency Care Assistant 00:11:00 Module 02: Paediatric First Aid Paediatric First Aid 00:13:00 Module 03: Catastrophic Bleeding and Airway Management Catastrophic Bleeding and Airway Management 00:12:00 Module 04: Basic First-Aid Techniques Basic First-Aid Techniques 00:11:00 Module 05: Loss of Responsiveness and CPR Loss of Responsiveness and CPR 00:12:00 Module 06: Dealing with Minor Injuries Dealing with Minor Injuries 00:12:00 Module 07: Trauma Emergencies Trauma Emergencies 00:15:00 Module 08: Ambulance Maintenance Ambulance Maintenance 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ambulance and Emergency Care Assistant Course
Delivered Online On Demand1 hour 38 minutes
£24.99

Customer Care Complaints Management

4.3(43)

By John Academy

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Care Complaints Management
Delivered Online On Demand1 hour 41 minutes
£24.99

Internet Marketing Basics

4.3(43)

By John Academy

Is traditional marketing still effective? Or are we shifting to internet marketing because of the latest technology? One of the effective and used marketing today is internet marketing. If you are a new in Internet Marketing then this course will be able to help you with that. Description: At present, people are marketing through online since technology has been utilised by almost everyone and since online marketing targets everyone globally. It only means that the coverage of the modern marketing is wider. Learning how to be profitable through internet marketing and affiliation will be very helpful in terms of convenience if you know how to use it efficiently. In the Marketing Industry, you need to learn more about communicating and promoting to your customers effectively since this will be the key to success. If you are having a difficulties in internet marketing, then this course will help you with that. This Course will help you step‐by‐step through the process of beginning affiliate marketing, selecting a product to promote, setting up a basic website blog and promoting your site. This course will start with a basic discussion on affiliate marketing and teach you in the end how to promote and create your own website. Who is the course for? Businessmen and employees of the online and marketing business industry who want to learn how to promote effectively through affiliate marketing and advertising. People who have an Internet Marketing Basics through affiliate marketing email and how to effectively communicate with their audience. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background and experience related to marketing, communication and technology will be of great advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Internet Marketing Basics course will be very beneficial and helpful, especially to the following careers: Businessmen Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Many More! Internet Marketing Basics What is Internet Marketing? 00:15:00 Creating an Internet Marketing Plan 00:15:00 Extending Your Influence 00:15:00 E-mail Marketing 00:15:00 Search Engine Optimization (SEO) 01:00:00 Advertising Online 00:15:00 Internet Marketing INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Mock Exam Mock Exam- Internet Marketing Basics 00:20:00 Final Exam Final Exam- Internet Marketing Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Internet Marketing Basics
Delivered Online On Demand12 hours 40 minutes
£25