In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
One of the keys to success today is our ability to effectively influence others.
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Managing Stress and Building Resilience: In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps
This manual handling course is for businesses who have workers who are exposed to the dangers of manual handling. This course will fulfil requirements set out by the HSE to train staff on how to correctly handle items whilst lifting, pushing and pulling.
During this fully tutored life drawing course, you will discover how returning to the essential principles of drawing can help even the more experienced artist to express their ideas and observations more eloquently. Guided by our tutor, you will be encouraged to explore line, movement, and proportion, using simple techniques and exercises that are designed to enhance your the skills, knowledge, and confidence in creating responsive figure drawings. Suitable for even more experienced artists who would like to develop their skills and explore drawing further. This improvers course in life drawing is for those of an intermediate level, and will unite the skills of observation, expression and understanding in one coherent approach. Beginning with the key principles of observation, this course will give you a strong understanding of proportion and tonal value so that you can make well-observed, proportionally accurate drawings. This fully guided course will teach you to observe and understand the influence of anatomical masses such as the skeletal-muscular systems by drawing your attention to key themes and ideas such as: Exploring the Proportions of the Human Body Understanding Movement and Weight DistributionSeeing shape Seeing Variations in Tone Knowledge required: Improvers/beginners level: This course is suitable for beginners or those with experience in drawing who would like to develop their skills and explore life drawing further What we will provide: Table easels Paper & Drawing board A range of drawing pencils, charcoal sharpener and eraser Instructional Handbook By the end of this course, you will be able to confidently produce personal, focused and responsive figure drawings.