26126 TEC courses delivered Online

Follow your dreams by enrolling on the Dog Grooming and Cleaning course today and develop the experience, skills and knowledge you need to enhance your professional development. Dog Grooming and Cleaning will help you arm yourself with the qualities you need to work towards your dream job. Study the Dog Grooming and Cleaning training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Dog Grooming and Cleaning course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Dog Grooming and Cleaning course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge.  Receive online tutor support as you study the Dog Grooming and Cleaning course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Dog Grooming and Cleaning course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Dog Grooming and Cleaning course. The Dog Grooming and Cleaning course is designed by industry experts and is tailored to help you learn new skills with ease.  The Dog Grooming and Cleaning is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Dog Grooming and Cleaning when it suits you. Access the Dog Grooming and Cleaning course modules from any internet-enabled device, including computers, tablets, and smartphones. The Dog Grooming and Cleaning course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Dog Grooming and Cleaning now and start learning instantly! What You Get Out Of Studying Dog Grooming and Cleaning With Janets Free PDF certificate upon successful completion of the Dog Grooming and Cleaning Full one-year access to Dog Grooming and Cleaning Course materials Instant assessment results with the Dog Grooming and Cleaning No hidden fees with the Dog Grooming and Cleaning Full tutor support available from Monday to Friday with the Dog Grooming and Cleaning Study the Dog Grooming and Cleaning at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Dog Grooming and Cleaning Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Dog Grooming and Cleaning Study the Dog Grooming and Cleaning in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Dog Grooming and Cleaning Description The Dog Grooming and Cleaning training course is delivered through Janets' online learning platform. Access the Dog Grooming and Cleaning content from any internet-enabled device whenever or wherever you want to. The Dog Grooming and Cleaning course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Dog Grooming and Cleaning course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Dog Grooming and Cleaning course. After successfully passing the Dog Grooming and Cleaning course exam, you will be able to apply for a CPD-accredited certificate as proof of your Dog Grooming and Cleaning qualification. Certification All students who successfully complete the Dog Grooming and Cleaning course can instantly download their digital certificate. You can also purchase a hard copy of the Dog Grooming and Cleaning course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Dog Grooming and Cleaning is ideal for those who already work in this sector or are an aspiring professional. This Dog Grooming and Cleaning course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Dog Grooming and Cleaning is open to all students and has no formal entry requirements. To study the Dog Grooming and Cleaning course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Dog Grooming and Cleaning is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Dog Grooming and Cleaning and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Dog Grooming and Cleaning The History of Dog Grooming 00:15:00 Why Do We Groom? 00:15:00 Anatomy 00:15:00 Breed Groups and Coat Types 00:15:00 Equipment and Techniques 01:00:00 Keep Your Dog Healthy and Clean 01:00:00 Things to Look for Before you Groom a Dog 00:15:00 Pre-grooming and General Care 00:30:00 Preparation 00:30:00 Skin Conditions 01:00:00 How to Bathe Your Dog 00:15:00 How to Get Your Dog to Love Bath Time 00:15:00 Drying Your Dog After a Bath 00:15:00 Bathing and Drying: General Considerations 00:15:00 Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) 00:30:00 Basic First Aid 01:00:00 Mock Exam Mock Exam - Dog Grooming and Cleaning 00:20:00 Final Exam Final Exam - Dog Grooming and Cleaning 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Unlock the secrets to understanding and training dogs with our comprehensive Dog Behaviour and Training course. From the intricacies of dog communication to advanced training techniques and behavior modification, you’ll learn to foster a strong human-dog bond and promote both physical and mental well-being in canines.

Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our best-selling Animal Care Course is a great way to learn how to provide the right kind of care and support for beloved pets. You will be trained on how to deliver medical aid and nutritional diets to a wide range of animals. Whether you are interested in starting a pet-sitting service, becoming a professional dog-walker, or working in a veterinary clinic; all the information you could wish for is here. This extensive tutorial will give you the confidence and skill to really understand an animal's basic needs and put your knowledge to good use. When you enrol for training, you will be given expert coaching in animal hygiene, nutritional diets, and emergency First Aid procedures. In addition to this, you can expect to be given some first-class tuition on the unique requirements needed to look after; cats, dogs, horses, birds, rabbits, fish, reptiles, and more. You will be given a complete learning package that will guarantee the wellbeing of the most commonly encountered pets. The Animal Care Course provides professional training and support for anyone who has been entrusted with the lives of faithful companions. Using proven online study techniques and interactive exercises, you are sure to quickly pick up a natural animal carer's skills. Enrol now, and you can learn to master skills that pet owners will happily make use of. Why choose this Animal Care Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The animal welfare courses are delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the online animal care course at your own pace. You are taught through a combination of: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification Upon successful completion of the Animal Care course, you will be able to obtain your course completion e-certificate. A Print copy by post is also available at an additional cost of £9.99, and PDF Certificate at £4.99. The certificate in animal care will open up many career opportunities for you. What are you waiting for? Enrol today! Who is this course for? This course is primarily aimed at individuals who currently work, or aspire to work, with animals commonly kept as household pets. This can cover a range of professions from Pet-Sitter to Veterinarian Surgeon. Career Path The training given by the Animal Care Course will be of benefit to those involved in the care of animals or have a role in Animal Welfare. It would significantly help the following careers or roles:  Animal Welfare Officer Lecturer in Animal Care Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist Animal Groomer

Master per unit analysis in electrical engineering with our comprehensive course. Learn single and three-phase system analysis techniques for real-world applications.

Manicure & Pedicure Do you want to start a career as a Nail Technician? Do you want to provide professional manicures, pedicures, and nail art treatments? Enrol on this Manicure & Pedicure with Nail Art course today and start your career in the beauty industry! Our beauty experts created this Manicure and Pedicure course to teach you everything you need to know to start a successful career as an amazing Nail Technician. Through this Manicure & Pedicure course you will learn the necessary skills and knowledge to become self-employed and begin acquiring clients for your Nail Technician business. This Manicure and Pedicure course will provide you a clear understanding of the art of being a Nail Technician. Learn how to perform manicures and pedicures, as well as gel, shellac, and nail art treatments. You will also learn about common nail diseases and disorders as well as the fundamentals of chemistry. This Manicure and Pedicure course is the complete package for aspiring Nail Technicians and can be completed at your own pace. Special Offers of this Manicure and Pedicure Course This Manicure and Pedicure Course includes a FREE PDF Certificate. Lifetime access to this Manicure and Pedicure: Manicure and Pedicure Course Instant access to this Manicure and Pedicure: Manicure and Pedicure Course Get FREE Tutor Support from Monday to Friday in this Manicure and Pedicure: Manicure and Pedicure Course [ Note: Free PDF certificate will provide as soon as completing the Manicure and Pedicure course ] Manicure & Pedicure Industry Experts Designed this Manicure & Pedicure course into 08 detailed modules. Assessment Method of Manicure and Pedicure After completing each module of the Manicure and Pedicure: Manicure and Pedicure Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Manicure and Pedicure After completing the MCQ/Assignment assessment for this Pedicure: Manicure and Pedicure course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Manicure & Pedicure This Manicure and Pedicure course is ideal for anyone interested in learning about Nail Technician (Manicure, Pedicure, Nail Art). Requirements Manicure & Pedicure Students who intend to enroll in this Manicure Pedicure course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Manicure & Pedicure This Manicure and Pedicure course will help you get hired in Nail Technician (Manicure, Pedicure, Nail Art)-related jobs. Certificates Certificate of completion Digital certificate - Included

***Manicure and Pedicure*** Do you want to start a career as a Nail Technician? Do you want to provide professional manicures, pedicures, and nail art treatments? Enrol on this course today and start your career in the beauty industry! Our beauty experts created this Manicure and Pedicure course to teach you everything you need to know to start a successful career as an amazing Nail Technician. Through this Manicure and Pedicure course you will learn the necessary skills and knowledge to become self-employed and begin acquiring clients for your Nail Technician business. This Manicure and Pedicure course will provide you a clear understanding of the art of being a Nail Technician. Learn how to perform manicures and pedicures, as well as gel, shellac, and nail art treatments. You will also learn about common nail diseases and disorders as well as the fundamentals of chemistry. This Manicure and Pedicure course is the complete package for aspiring Nail Technicians and can be completed at your own pace. Learning Outcomes After completing this Manicure and Pedicure course, learner will be able to: Explore the history of being a Nail Technician. Gain a thorough understanding of nail diseases and disorders. Understand the anatomy and physiology in relation to nail treatments. Know how to provide the perfect manicure. Know how to carry out a professional pedicure. Know how to provide nail art treatments. Know how to carry out gel and shellac manicures. Gain a solid understanding of nail product chemistry. Why Choose Manicure and Pedicure Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Others Benefits of this Manicure and Pedicure Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Manicure and Pedicure course ] ***Manicure and Pedicure*** Detailed Course Curriculum Module 1: Introduction Module 2: Anatomy and Physiology as Related to Nail Treatments Module 3: Essential Chemistry of Artificial Nails Module 4: Applying Tips To The Nails Module 5: Applying Overlays Module 6: Manicure & Pedicure Module 7: The Art And Skill Of Applying Sculptured Nails Module 8: Nail Art Assessment Method After completing each module of the Manicure and Pedicure Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Manicure and Pedicure course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Manicure and Pedicure course is ideal for anyone interested in learning about Nail Technician (Manicure, Pedicure, Nail Art). Requirements There are no specific requirements for this Manicure and Pedicure course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Social media technology has brought about a revolutionary change in the marketplace with its increased influence over consumers, marketers, and brands. Consumers now have more opportunities to interact with each other and voice their opinions regarding any product or issue. Thus, digital marketing has taken the front seat in the campaign for any brand or product. If you're an entrepreneur, marketer or want to master social media marketing, SEO, and online marketing- this Social Media Marketing Level 7 is perfect for you.  Do you want to market your business for free without any costly adverts? This Social Media Marketing Level 7 will train you how to set up a simple yet powerful digital marketing strategy for your business online. This social media marketing course will also give you a detailed overview of the science and art of using social media marketing to drive more traffic to your website for free. You'll also learn how to create attractive and SEO friendly content that will engage your target audience.  Our Social Media Marketing Level 7 will help you familiarise with all the useful tips and tricks which you'll need to create a powerful digital marketing strategy. Enrol now and acquire the tools to master social media marketing for your business.  Learning Outcomes of The Social Media Marketing Level 7 Expand your knowledge of social media marketing and understand how it boosts business Get a solid understanding of leading social media platforms and learn how to use them effectively for your business Explore various SEO techniques to help your blog or website rank higher in Google search Learn how to create an engaging social media marketing post Understand how to create a social media schedule to help your organise your marketing goals and objectives Learn how to write engaging blogs and content to drive more traffic to your website Understand how a powerful social media community can help you with brand building Familiarise with consumer psychology and learn how to use consumer trends to increase sales for your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certification from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Social Media Marketing Level 7 is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

***Become a Master in Waiter with our Comprehensive Waiter Training Course!*** Restaurants are looking for individuals who can provide exceptional customer service. This Waiter Training Course is designed to equip you with the theoretical knowledge and foundation to excel in this rewarding profession. This Waiter Training Course is a comprehensive bundle that covers everything you need to know to become a confident and successful waiter. Through a series of in-depth modules, you'll gain a thorough understanding of customer service principles, proper equipment handling techniques, hygiene protocols, beverage and tobacco service, risk management strategies, and effective food and beverage control and selling methods. Learning Outcomes: By completing this Waiter Training course, you will be able to: Master the Art of Service: Waiter Training will refine your customer service skills, ensuring you deliver exceptional experiences for every guest. Become a Beverage Connoisseur: Waiter Training covers everything from beverage knowledge to proper handling techniques. Ensure Food Safety: Gain in-depth knowledge of hygiene protocols and food safety measures to guarantee a healthy dining environment across Waiter Training. Minimize Risks, Maximize Success: Waiter Training teaches you to identify potential risks and implement preventative measures for a smooth operation. Boost Sales and Control Inventory: Develop adequate food and beverage control techniques to optimize sales and minimize waste through this Waiter Training course. Become a Service Superstar: Learn valuable tips and secrets from Waiter Training to stand out and build a successful career as a waiter. This Waiter Training bundle takes you on a step-by-step journey to becoming a polished and professional waiter. Waiter Training covers the essentials of exceptional customer service, ensuring you can confidently greet, seat, and guide your guests throughout their dining experience. Waiter Training equips you with proper equipment handling techniques for smooth and efficient service, from carrying plates and trays to using various serving tools. Next, Waiter Training delves into the importance of hygiene in the restaurant setting. You'll learn about proper sanitation procedures, food safety protocols, and how to maintain a clean and inviting environment. Waiter Training also covers beverage and tobacco service, from identifying different types of drinks and glassware to mastering the art of tableside service. The Waiter Training course then explores risk management strategies; Waiter Training equips you to identify potential hazards and implement preventive measures to ensure a safe and enjoyable experience for both guests and staff. Waiter Training also dives into food and beverage control and selling techniques. You'll learn about menu knowledge, upselling strategies, and how to handle guest inquiries and special requests with professionalism. Finally, Waiter Training provides valuable tips and insights from experienced waiters, providing you with the edge you need to succeed in this competitive field. Curriculum Breakdown of the Waiter Training Course Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in the Waiter Profession CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Waiter Training course is ideal for: Individuals with a passion for hospitality and a desire to build a career in the restaurant industry through Waiter Training courses. Anyone seeking to develop exceptional customer service skills that can be applied in various service-oriented professions. Those considering a career change and looking to enter the dynamic world of restaurant service by Waiter Training. Restaurant owners or managers are seeking to train new staff members on essential service protocols through a waiter training course. Individuals interested in enhancing their knowledge and theoretical understanding of Waiter Training principles. Uphold the highest hygiene standards to create a safe and healthy dining environment through Waiter Training Course. Requirements ***There are no formal prerequisites to enrol in this Waiter Training course!*** This Waiter Training course is designed to be accessible to anyone interested in launching a career in waiting, regardless of prior experience. Whether you're completely new to the industry or a seasoned waiter looking to sharpen your skills, this Waiter Training course provides all the essential knowledge and theoretical foundation you need to excel in this role. Career path After completing this Waiter Training course, you can explore trendy and in-demand jobs related to Waiter Training. Waiter/Waitress Restaurant Server Food Runner Bartender Head Waiter/Waitress Restaurant Supervisor Restaurant Manager Event Staff -catering companies Hospitality Management Roles This Waiter Training empowers you to launch a successful career in the exciting world of hospitality. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each