Course Overview Unlock the transformative power of Neuro-Linguistic Programming (NLP) with this dynamic course designed to equip learners with practical frameworks for personal and professional development. Covering the core principles, models, and techniques of NLP, this training enables individuals to improve communication, enhance self-awareness, and foster behavioural change. Learners will explore how language and thought patterns influence actions, developing strategies to set goals, resolve conflicts, and build better relationships. Whether you are looking to enrich your leadership skills, strengthen your emotional intelligence, or support others through coaching, this course offers valuable tools that can be immediately applied across a variety of settings. By the end of the programme, learners will have a solid foundation in NLP methodologies, with the ability to analyse behaviours, shape outcomes, and inspire transformation in themselves and others. Course Description The NLP Training course offers a comprehensive exploration of the foundational theories and practical applications of Neuro-Linguistic Programming. Learners will delve into key topics such as sensory acuity, representational systems, rapport-building, reframing techniques, and anchoring positive states. Through a structured and engaging learning experience, participants will uncover how internal language patterns affect emotional and behavioural responses, and how these can be influenced for personal advancement or supporting others. Emphasis is placed on building a flexible mindset, enhancing communication skills, and mastering strategies for behavioural change. Suitable for both newcomers and professionals across various fields, the course fosters critical thinking and effective interaction techniques. On completion, learners will have developed a strong command of NLP tools, empowering them to foster positive change, support professional growth, and improve interpersonal dynamics in multiple settings. Course Modules Module 01: Introduction to Neuro-Linguistic Programming Module 02: Understanding Human Communication and Behaviour Module 03: Building Rapport and Enhancing Relationships Module 04: Language Patterns and Persuasion Techniques Module 05: Anchoring and Emotional State Management Module 06: Setting Goals and Achieving Outcomes with NLP (See full curriculum) Who is this course for? Individuals seeking to enhance personal and professional communication. Professionals aiming to improve leadership and coaching skills. Beginners with an interest in behavioural psychology and communication models. Anyone aspiring to build stronger relationships and promote positive change. Career Path Life Coach NLP Practitioner Human Resources Specialist Counselling and Mental Health Support Worker Training and Development Professional Sales and Marketing Executive Leadership and Management Consultant
Course Overview: This course provides a comprehensive introduction to the field of renewable energy, focusing on solar energy systems. Learners will explore the fundamentals of solar power, including system components, design, and application. With a practical approach, the course offers insights into both off-grid and on-grid systems, solar water pumping, and system protection. The course equips learners with essential skills for designing and optimising photovoltaic (PV) systems using industry-standard software like PVSyst, MATLAB, and ETAP. Upon completion, participants will be able to contribute to renewable energy projects, enhance their career prospects in the solar energy sector, and implement solar systems with a deeper understanding of the technological and environmental impacts. Course Description: This course delves into the key aspects of solar energy systems, offering a clear overview of essential topics such as solar panel components, battery storage, system design, and optimisation. Learners will gain in-depth knowledge of off-grid and on-grid solar energy systems, solar water pumping, and system protection. The course incorporates theoretical knowledge and system design techniques using industry-standard tools, including PVSyst, MATLAB, and ETAP. Additionally, students will learn how to design and simulate PV systems, as well as the design of system diagrams using Excel. By the end of this course, learners will have acquired the skills to confidently design and optimise solar energy systems for a range of applications, contributing to the growing renewable energy sector and ensuring sustainable energy solutions. Course Modules: Module 01: Basics of Solar Energy System Module 02: Batteries in PV System Module 03: Components and Design of Off Grid Solar Energy System Module 04: Designing of ON Grid Solar Energy System Module 05: Design of PV System Using PVSyst Programme Module 06: Solar Water Pumping System Module 07: Protection of PV System Module 08: Design Using Excel Sheet Module 09: Single Line Diagram of PV System Module 10: MATLAB and ETAP PV Simulation (See full curriculum) Who is this course for? Individuals seeking to enter the renewable energy sector. Professionals aiming to develop expertise in solar energy system design. Beginners with an interest in sustainable energy solutions. Engineers or technicians looking to broaden their knowledge of solar energy applications. Career Path Solar Energy System Designer Renewable Energy Consultant Solar Power Technician Project Manager in Renewable Energy Energy Analyst Sustainability Specialist
Course Overview This comprehensive course on "Complete After Effects for Graphic Design" is designed to equip learners with the skills necessary to use After Effects effectively in graphic design. Covering everything from creating visual effects and patterns to generating artwork from scratch, this course helps learners develop a deep understanding of After Effects tools and techniques. Learners will gain the confidence to create sophisticated animations and special effects that enhance their design projects. With practical lessons and a focus on industry-relevant skills, this course provides invaluable value to anyone looking to strengthen their graphic design capabilities using After Effects. Course Description In this course, learners will dive deep into the essential features of After Effects, including creating special effects, working with patterns and textures, and generating artwork from minimal input. The course takes a structured approach, starting with a solid introduction to After Effects, followed by advanced techniques for creating visually engaging content. By the end of the course, learners will be able to produce impressive animations and effects for use in graphic design projects. Throughout the course, learners will refine their understanding of animation principles and the software's advanced features, equipping them with the skills to implement creative ideas in a professional context. Course Modules Module 01: Introduction Introduction to After Effects interface Understanding key concepts in animation and motion design Navigating the timeline and workspace Module 02: Creating Special Effects Using effects and presets Creating cinematic effects for design Layering techniques and animation adjustments Module 03: Creating Patterns and Textures Working with textures and patterns Developing seamless loops and animated backgrounds Customising effects to suit design projects Module 04: Generating Artwork from (Almost) Nothing Techniques for generating artwork using basic shapes Exploring fractal animations and procedural design Using plugins to expand creative possibilities Module 05: Where to Go from Here Understanding next steps in advancing your After Effects skills Recommended resources for further learning Tips for building a professional portfolio (See full curriculum) Who is this course for? Individuals seeking to enhance their graphic design expertise. Professionals aiming to integrate animation and effects into their design projects. Beginners with an interest in digital design and animation. Designers wishing to improve their proficiency with After Effects. Career Path Graphic Designer Motion Graphics Designer Visual Effects Artist Animation Artist Digital Content Creator
Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator
Course Overview The Hospitality Management Level 5 course offers a comprehensive insight into the dynamic and fast-paced world of hospitality. Designed to build a strong foundation in management practices, service excellence, and operational efficiency, the course equips learners with the knowledge and leadership skills required for success in the industry. Covering critical areas such as front office operations, food and beverage management, customer satisfaction, and marketing in travel and tourism, it ensures a well-rounded understanding of hospitality business functions. The curriculum also embraces modern developments such as e-hospitality and the use of technology in operations. Upon completion, learners will have developed key competencies in managing service quality, human resources, and financial aspects of hospitality enterprises. This qualification is ideal for those seeking career progression or wishing to enter this vibrant sector, offering valuable insights into creating memorable guest experiences and efficient business practices within hotels, resorts, and related hospitality organisations. Course Description The Hospitality Management Level 5 course delves deeper into the essential principles, operational challenges, and strategic approaches within the hospitality sector. Learners will explore the structure and evolution of the hotel industry, the importance of efficient recruitment and training processes, and the management of core areas including front office, housekeeping, food and beverage, and security operations. In addition, the programme highlights the significance of customer satisfaction, quality service delivery, marketing strategies, and financial management within hospitality environments. Contemporary topics such as e-hospitality and technology adoption are also integrated to reflect current industry trends. Throughout the course, participants will gain valuable knowledge, analytical capabilities, and management techniques that are crucial for sustaining high service standards and fostering business growth. The course structure is designed to cater to a wide range of learners, providing the flexibility to support both career advancement and entry into this dynamic field. Course Modules Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality management. Professionals aiming to enhance their expertise in hospitality leadership and operations. Beginners with an interest in the hospitality and tourism industries. Entrepreneurs planning to launch or manage hospitality ventures. Employees wishing to transition into supervisory or management roles within hospitality. Career Path Hotel Manager Front Office Manager Food and Beverage Manager Guest Relations Manager Hospitality Operations Manager Housekeeping Manager Resort Manager Travel and Tourism Consultant Event Coordinator within Hospitality Industry Hospitality and Tourism Marketing Executive
Are you an athlete or someone who just loves sports? Or are you someone who is interested in becoming an athlete in the future? Either way, this course will be helpful to athletes or aspiring athletes to know the peak performance techniques which everyone should be aware! Description: Do you know that every one of us has potentials to become an athlete? In this course, you will be able to know the right diet and training course you should undergo. Your body type will be assessed to understand what type of diet and training should be appropriate for you. You will then be informed how to incorporate this into your lifestyle and continue to improve so that you will get used to all the diet and training you have to go through. In this course you will learn the necessary skills, knowledge and information about Athletic Training to become successful. Who is the course for? Sports professionals or athletes who want to become more knowledgeable about their craft. People who have the interest to become an athlete. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Athletic Training Course is a useful qualification to possess, and would be beneficial for the following careers: Athletes Dieticians Sports Administrators Sports Coaches Sports Managers. Module 1 Ace Athlete in how to be a Star 00:30:00 Secrets in Acting out in Peak Performance 00:30:00 Aces in Athlete Performance in How to 00:30:00 How Do I Get Started? 00:30:00 How can I build my plans? 00:15:00 Module 2 Acing out to be an Athlete at Peak Performance 00:30:00 Aerobics in How to be an Ace Athlete 00:30:00 Aspiring Athlete Secrets in how you can be an Ace Performer 01:00:00 Aspiring Athletics Reaching Peak Performance in How to Be an Ace Athlete 00:30:00 Aspiring in How to Be an Ace Athlete 00:30:00 Athlete in how to be an Ace Performer 00:30:00 Module 3 Athlete in How to Be an Ace 00:30:00 Athlete Secrets in How to Be an Ace 00:15:00 Balancing in how you can be an Ace Athlete 01:00:00 Benefits in Strength Training in how to you can be an Ace Athlete 01:00:00 Body Types in How to Be an Ace Athlete 01:00:00 Aspiring Athletes and their secrets in peak performance 00:30:00 Module 4 Dynamic Exercises in how to become an Ace Athlete 01:00:00 Exercising in How to Work Toward Peak Performance Ace Athlete 00:30:00 Goals in How to BE an Ace Athlete 00:30:00 Growing in How to be an Athlete Ace 00:30:00 Herbs in How to become an ace athlete 01:00:00 Hormonal Response in how you can become an Ace Athlete 01:00:00 Module 5 How to Ace Out in Athlete Performance 01:00:00 How to Be a Peak Performance and Ace Athlete 00:30:00 How to Be an Ace Aspiring Athlete 01:00:00 Strength training for the mind 01:00:00 How to Be an Ace Athlete Star in Peak Performance 01:00:00 How to Be an Ace Athlete Star 01:00:00 Module 6 How to become the Next Ace Athlete 00:30:00 Keeping Reality in Mind in How to become an Ace Athlete 00:30:00 Learning Tools in How to be an Ace Athlete 00:30:00 Making Plans in How to become an Ace Athlete 00:30:00 How to Become an Ace Athlete Secrets to Peak Performance 00:30:00 Peak Performance in How to Be an Ace Athlete 00:30:00 Module 7 Purpose in How to Become an Ace Athlete 00:30:00 Reaching the Peaks in How to become an Ace Athlete 00:30:00 Riding the Corners in How to Be an Ace Athlete 00:30:00 Secrets in How to Be an Ace Athlete 00:30:00 Secrets in how you can be an Ace Performance Athlete 01:00:00 Selecting Equipment in How to become an Ace Athlete 01:00:00 Module 8 Setting the Goals in How to become an Ace Athlete 00:30:00 Strength Training in how to you can be an Ace Athlete 00:30:00 Sustaining Life in how you can become an Ace Athlete 00:30:00 The Goals in how you can be an Ace Athlete 01:00:00 Tools in how you can be an Ace Athlete 00:30:00 Types of Exercises in how you can become an Ace Athlete 00:30:00 Module 9 What You Need to Know in How to be an Ace Athlete 01:00:00 What you should know in How to Be an Ace Athlete 01:00:00 Where is your Peak in How to be an Ace Athlete? 00:30:00 Working Hard in How to Be an Ace Athlete 00:30:00 Performers Reaching their Peak in Ace Athlete 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam - Athletic Training Course 00:20:00 Final Exam Final Exam - Athletic Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The advantage of digital photography is that you can take as much of photos you want without considering the film. You can take as much as your memory card can handle compared to a film that is very limited in quantity. Learning about digital photography will help you utilize the digital camera and its abilities. You will be able to produce good quality products that you can use if you aspire to be a professional photographer. This course will provide you the necessary knowledge and skills you will need to become one. Who is the course for? Photographers and other hobbyists who want to upgrade their photography skills People who have an interest in photography and want to acquire photography skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Photography Bundle Course will be useful and would be beneficial for every kind of occupations and careers like: Camera Operator Digital Photographer Film and Video Editor Graphic Designer Photography Edit Professional Photographer. Stepping Into Photography Choosing Areas of Specialization in Digital Photography FREE 00:30:00 What Makes A Good Photographer? 01:00:00 Types of Cameras for Photography 00:45:00 Know About Your Camera How Does a Camera Capture an Image? 00:15:00 Which Digital Camera Features Do You Really Need? 00:30:00 Know The Basic Elements Of Your Digital Camera 00:45:00 RAW vs JPEG 00:15:00 Know About The Photographic Lenses Photographic Lenses 00:45:00 Framing Your Subject Rule of Thirds 00:15:00 The Modes of Your Camera Understanding Digital Camera Modes 00:45:00 Using Automatic Camera Modes 00:30:00 Capturing Light Exposure 00:30:00 Introduction to Aperture 00:45:00 Introduction to Shutter Speed 00:45:00 Introduction to ISO 00:45:00 Compositional Rules in Photography 00:30:00 Another Mode Of Your Camera Semi-Automatic Shooting Modes 01:00:00 Photography With Flash Flash Photography 01:00:00 Color in Photography Understanding Color in Photography 00:45:00 Edit Photos How to Edit Photos in Adobe Lightroom 00:45:00 Photo Editing Workflow Tutorial 01:00:00 Post Production Considerations 00:45:00 Shooting Landscapes Shooting Landscapes 00:45:00 Landscape Photography Tips 01:00:00 Basics of Photography How to Become a Digital Photographer? 02:00:00 Getting into the Scene 02:00:00 Choosing the Right Camera 02:00:00 Making Pictures for a Living 03:00:00 The Tools and Software for Editing the Images 02:00:00 The Most Commonly Asked Questions 01:00:00 Digital Photography How to Get the Most Out of Your Digital Camera Purchase 00:30:00 Why Having a DSLR is Like Having a Second Camera 00:30:00 What You Should Look for in a Digital Camera 01:00:00 The Benefits of Purchasing a DSLR Camera 01:00:00 Are You Getting the Most Out of Your Digital Camera? 00:30:00 Learning to Use Your Flash Properly on Your Digital Camera 00:30:00 Learn to Use Your Presets on Your Digital Camera 00:30:00 What Brand of Digital Camera is Best? 00:30:00 Understanding Shooting Speed on Your DSLR 00:30:00 Become a Good Photographer Before Buying Expensive Equipment 01:00:00 8 Digital Camera Brands You Should Know About 00:30:00 Do You Know the Best Digital Cameras to Buy? 00:30:00 Digital Camera and the Role of ISO 00:30:00 Digital Cameras Have Revolutionized Photography 00:30:00 Low Light Photography Tips 01:00:00 5 Rules of Buying a Point and Shoot Camera 00:30:00 4 Digital Camera Features You Should Understand 01:00:00 Nikon D5200 or Sony Alpha NEX-6 - Which is the Best Buy? 00:30:00 3 Basics to Consider While Buying a Digital Camera 00:15:00 Freelance Photography FREELANCE PHOTOGRAPHY AND YOU 00:30:00 SHOULD YOU BE IN THIS BUSINESS FOR YOURSELF? 01:00:00 WEDDINGS 01:00:00 PORTRAITS 01:00:00 CARDS 01:00:00 NEWSPAPERS 01:30:00 SPECIALTY PHOTOGRAPHY 01:00:00 COPYRIGHTING YOUR WORK 01:00:00 ESTABLISHING YOUR BUSINESS 00:30:00 Wedding Photography Techniques Know Why A Professional Wedding Photographer Is Best 01:00:00 The Importance Of A Wedding Photography Shot List 00:30:00 Mistakes First Time Wedding Photographers Make 00:30:00 A Wedding Photographer Cannot Be Timid 00:30:00 Are You Using RAW? 00:30:00 Getting Great Detail Wedding Shots 00:30:00 Make The Most Of The Unexpected With Wedding Photography 01:00:00 Problems On The Site For Wedding Photographers 01:00:00 Use Continuous Shooting Features 00:30:00 Wedding Photographer Gets Up High 01:00:00 Showcase Your Photos At The Wedding Reception 00:15:00 Wedding Photography With Two Cameras? 00:30:00 Selecting Property Wedding Photo Backgrounds 00:30:00 Wedding Photographer Tips For Changing Things Up 01:00:00 Wedding Photographers Should Check Out The Location 00:05:00 Wedding Photography And Diffused Light 00:30:00 Wedding Photographer Tips For Back Up Support 00:30:00 Wedding Photographer Tip For What Couples Expect From You 00:30:00 Wedding Photography: Handling The Family Photo 00:30:00 Wedding Photography Tip For Deleting As You Go 00:15:00 Wedding Photography Is Profitable 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Photography Bundle Course 00:30:00 Final Exam Final Exam- Photography Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you someone who is in the business industry and is part of the management? Or are you someone who has the potential to become part of the executive team? Or do you want to become one in the future? If one of these situations you are in, then you will surely benefit from this. Description: Management is important in the organisation of any business or institution. To be able to be an expert in this field, you have to acquire the right skills. In this course, you will be learning about how managers must be developed and what skills they need. Strategies and the importance of management will be thoroughly discussed. Learning about the roles and competencies of a manager will be taught. This will help you understand that development for managers is a never-ending process and you will be able to apply what you've learned to your organization. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Organizational Management Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Business Ethics What are Ethics? 00:15:00 Taking Your Moral Temperature 00:15:00 Why Bother with Ethics? 00:30:00 Some Objective Ways of Looking at the World 00:30:00 What Does Ethical Mean? 00:30:00 Avoiding Ethical Dilemmas 00:30:00 Pitfalls and Excuses 00:15:00 Developing an Office Code of Ethics 00:30:00 22 Keys to an Ethical Office 00:15:00 Basic Decision Making Tools 01:30:00 Ethical Decision-Making Tools 00:45:00 Dilemmas with Company Policy 00:15:00 Dilemmas with Clients 00:15:00 Dilemmas and Supervisors 00:30:00 What to Do When You Make a Mistake 00:30:00 Taking Your Moral Temperature II 00:15:00 Activities Advanced Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Advanced Management Diploma 00:20:00 Final Exam Final Exam- Advanced Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
ð§ Master the Art of Support: Service Helpdesk & Technical Support Training Course! ð Ready to become the go-to expert in service helpdesk and technical support? Enroll in our comprehensive training course designed to equip you with the skills and knowledge needed to excel in the dynamic field of technical support. Join us on a journey where problem-solving meets customer service, and turn your passion for technology into a rewarding career. ð Module 1: Introduction to Service Helpdesk & Technical Support Embark on your learning journey with Module 1, offering a comprehensive introduction to the world of service helpdesk and technical support. Dive into the fundamental principles, industry best practices, and the crucial role these functions play in ensuring customer satisfaction. Lay the foundation for your career in technical support. ð ï¸ Module 2: Technical Troubleshooting Become a troubleshooting maestro with Module 2, dedicated to technical troubleshooting. Explore systematic approaches to identify, analyze, and resolve technical issues efficiently. Develop critical thinking and problem-solving skills that are essential for addressing a diverse range of technical challenges. ð Module 3: Remote Technical Support Navigate the digital landscape with Module 3, focusing on remote technical support. Learn to provide effective assistance and troubleshoot issues without being physically present. Explore the tools and technologies that enable remote assistance, ensuring seamless support for clients across different locations. ð Module 4: Network Support Dive into the backbone of technology with Module 4, dedicated to network support. Explore the intricacies of networking, including protocols, configurations, and troubleshooting common network issues. Master the skills required to ensure the smooth functioning of computer networks, a critical aspect of technical support. ð Module 5: Helpdesk Operations Become the anchor of customer support with Module 5, focusing on helpdesk operations. Learn about ticketing systems, customer communication, and service level agreements (SLAs). Understand how to streamline helpdesk processes, prioritize tasks, and provide timely and efficient support to end-users. ð Why Choose Our Service Helpdesk & Technical Support Training Course? Industry-Experienced Instructors: Learn from seasoned professionals with extensive experience in service helpdesk and technical support. Practical Learning: Engage in hands-on simulations, real-world scenarios, and role-playing exercises to apply your knowledge in a practical setting. Cutting-Edge Tools: Familiarize yourself with the latest support tools and technologies used in the industry. Soft Skills Development: Enhance your communication, customer service, and interpersonal skills, ensuring a holistic approach to technical support. Don't miss the chance to become a technical support champion! Enroll now in the Service Helpdesk & Technical Support Training Course and position yourself for success in a field where your technical prowess and customer service skills will shine. Your journey into the dynamic world of technical support begins here! ð§â¨ð Course Curriculum Module 1_ Introduction to Service Helpdesk Technical Support. Introduction to Service Helpdesk Technical Support. 00:00 Module 2_ Technical Troubleshooting. Technical Troubleshooting. 00:00 Module 3_ Remote Technical Support. Remote Technical Support. 00:00 Module 4_ Network Support. Network Support. 00:00 Module 5_ Helpdesk Operations. Helpdesk Operations. 00:00