24012 TEC courses in Coventry delivered On Demand

Unlock the keys to successful building construction with our 'Building Construction: Comprehensive Techniques Training' course. From Construction Management and CDM Regulations to Risk Assessment, Cost Estimation, and Safety Protocols, gain the skills needed for effective project execution. Elevate your expertise in occupational health, material management, and project management. Join us for a comprehensive learning experience that integrates theory and practice, ensuring you're well-prepared for the dynamic challenges of the construction industry. Enroll now and build your future with confidence.

Level 5 Diploma (Free QLS Endorsed Certificate) | 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

FREE Level 5 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificates| 145 CPD Points | Installment Payment

Overview Construction engineering is the backbone of every great structure, requiring expertise in design, cost estimation, safety, and surveying. Our Construction Engineering: Construction Scheme, Surveying, Design, Estimation & Safety Bundle equips you with the essential knowledge and skills to excel in this dynamic field. If you’re interested in construction management, surveying, or cost estimation, this bundle gives you all the basics you need for your career. With premium courses like Diploma in Construction Management, Building Surveyor, and Land Surveying, you'll gain practical skills in key areas of construction. Learn to estimate costs using RSMeans, understand sustainable building standards like LEED V4 and WELL Building Standard, and dive into safety with Construction Safety, First Aid, and LOLER Training. You’ll also enhance your technical skills with AutoCAD VBA Programming and gain specialized knowledge in bricklaying, construction schemes and more. This Construction Engineering Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Building Surveyor Course 03: Land Surveying Course 04: LEED V4: Building Design and Construction Course 05: WELL Building Standard Course 06: Construction Industry Scheme (CIS) Course 07: AutoCAD VBA Programming - Beginner course Course 08: Construction Cost Estimation Diploma Course 09: Construction Estimation using RSMeans Course 10: Bricklaying Course 11: LOLER Training Course 12: PUWER Course 13: Construction Safety Course 14: First Aid Training Benefits you'll get from this bundle course: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Certificates Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Construction Management) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Description Begin your journey with Apex Learning right away! The Construction Engineering: Construction Scheme, Surveying, Design, Estimation & Safety course provides essential skills for anyone looking to work in construction. This course will help you build a solid foundation for a successful career in the construction industry. Course curriculum: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organization Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 02: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Course 03: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 04: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Materials & Resources Course 05: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 06: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Record Keeping and CIS Certificates Course 07: AutoCAD VBA Programming - Beginner course Introduction VBA Integrated Development Environment (IDE) Understanding AutoCAD Object Model in VBA Using Variables in VBA User Forms and Controls Conditionals and Decisions in VBA Looping and Iterations in VBA Drawings Objects in VBA Code Debugging in VBA Error Handling in VBA Conclusion Course 08: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Cost Estimation in Construction Industry Cost Management Management of Materials for construction Course 09: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 10: Bricklaying Introduction to Bricklaying Tools of Bricklaying Bonding of Bricklaying Basic Techniques of Bricklaying Constructing Walls Basic Joint Finishes Course 11: LOLER Training Introduction to LOLER Selecting Lifting Equipment and Accessories Planning the Lifting Operation Factors Affecting Safe Lifting Operation Roles and Responsibilities Risk Assessment Examination and Inspection Reports and Defects Course 12: PUWER Provision and Use of Work Equipment Regulations Selection and Conformity of Work Equipment Safe Functionality of Work Equipment Monitoring and Evaluation of Work Equipment Maintenance of Work Equipment Course 13: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues Working at Height Excavation Work and Confined spaces And Many More... Course 14: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques And Many More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to start or grow a career in construction. It’s great for people who want to be construction managers, surveyors, designers, or cost estimators, and for those interested in construction safety. If you want to learn about construction projects, from design to cost and safety, this course is for you. Requirements Our Construction Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Completing this course can open up various career opportunities in construction engineering. Construction Assistant – £20,000 to £30,000 Surveyor – £30,000 to £45,000 Cost Estimator – £35,000 to £50,000 Construction Designer – £40,000 to £55,000 Construction Manager – £45,000 to £70,000 Project Manager – £50,000 to £75,000 Health & Safety Officer – £30,000 to £45,000 Senior Surveyor – £50,000 to £70,000

People in today's stressed-out society frequently deal with academic stress, divorce, losing their jobs, and many other issues. This Counselling course can assist you if you're interested in guiding people through challenging life issues in individuals, families, and communities. So Enrol in our course to gain the counselling skills you need to assist people in leading fulfilling lives. The notion of counselling, mental health and the laws governing it, as well as how to raise awareness of mental health, are some of the significant topics covered in this bundle course. You will gain knowledge about neuropsychology, child development, marital therapy, and counselling techniques for enhancing relationships. You'll learn how to improve your self-awareness and problem-solving skills by altering the way you think and act by utilising the power of painting, sketching, and modelling. Additionally, you will learn how to control your emotions and unsettling ideas with the Emotional Freedom Technique (EFT). The Counselling bundle also includes information on antisocial behaviour, body and brain optimisation for optimal performance, and dealing with addiction while also suffering from despair, anxiety, or another mental health issue. You will also comprehend domestic abuse and autism awareness. Additionally, you will discover how to enhance mental wellness through diet and nutrition. After completing this Counselling course along with further education and training, you may engage in the counselling profession. With experience, you can specialise in addiction, relationships, or bereavement support or work your way up to supervisor or trainer status for counsellors. You might transition into management or consulting as you gain expertise. This Counselling Bundle Consists of the following Premium courses: Course 01: Counselling Course Course 02: Mental Health Course Course 03: Mental Health Laws and Awareness - Level 2 Course 04: Neuropsychology and Development of Children Course 05: Couples Therapy & Counselling Course 06: Level 2 Art Therapy Course Course 07: Cognitive behavioural therapy Course 08: EFT - Emotional Freedom Technique Course 09: Anti Social Behaviour Course 10: Biohacking Your Physical and Mental Health Course 11: Addiction and Mental Health - Dual Diagnosis Course 12: Domestic Violence and Abuse Awareness - Level 2 Course 13: Understanding Autism Awareness and Diagnosis Level 2 Course 14: Food and Mood: Improving Mental Health Through Diet and Nutrition Learning outcome: Discover the qualities required to work as a counsellor. Learn more about the concept of mental health. Recognise mental health laws and learn how to be informed. Comprehend child development and neuropsychology. Know about couples therapy and counselling for improving relationships. Increase self-awareness with modelling, drawing, and painting. Improve your problem-solving skills by altering the way you think and act. Try the EFT for managing emotions and troubling thoughts. Uncover the various forms of antisocial behaviour which can be seen. Use biohacking to enhance your body's function and the health of your brain. Learn how to manage mental health issues while addressing addiction. Know the concept of domestic violence and how to recognise abuse. Have a basic understanding of autism awareness and the diagnosis process. Discover how to enhance one's mental health through diet and nutrition. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Counselling expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to improve their talents or advance their professions should take this Counselling course. Students with a passion for psychology will find this course especially engaging. Leaders/managers, coaches, teachers, and parents can get benefit from counselling course. This course might be useful to professionals studying counselling techniques or to anyone who enjoys learning new things for their own benefit. Requirements Our Counselling course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path After completing this Counselling course along with further education, training, and experience, you might be qualified to apply for a variety of trendy and in-demand occupations. Youth worker - Salary: £18,000 to £33,000 Social work assistant - Salary: £18,200 to £28,000 Cognitive behavioural therapist - Salary: £33,706 to £47,672 Art therapist - Salary: £33,706 to £47,672 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Counselling Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Counselling Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This video course takes you through the basic and advanced JavaScript methods, enabling you to understand and implement them in a correct way. The course is filled with tips and tricks that will help you tackle tough interview questions to get a job.

Tired of browsing and searching for a Horse Care and Stable Management course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Horse Care and Stable Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Horse Care and Stable Management course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Horse Care and Stable Management and help you along your learning journey. Advanced audio-visual learning modules of these Horse Care and Stable Management courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Horse Care and Stable Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Horse Care and Stable Management Bundle Consists of the following Premium courses: Course 01: Horse Care and Stable Management Course 02: Animal Science Course 03: Animal Nutrition & Diet Course 04: Animal Behaviour and Psychology Course 05: Exotic Animal Care Course 06: Veterinary Nursing and Medical Emergencies Course 07: Online Veterinary Medicine Course Course 08: Veterinary Physiology & Psychotherapy Course 09: Pet First Aid Course 10: Pet Business Course Course 11: Basic Business Finance Course 12: Strategic Planning and Analysis for Marketing Course 13: Stress Management Training Course 14: Time Management Enrol now in Horse Care and Stable Management to advance your career, and use the premium study materials from Apex Learning. Course Curriculum: Course 01: Horse Care and Stable Management Module 01: Introduction to Stable Management Module 02: Environment Module 03: Diet Module 04: The Healthy Horse Module 05: Nursing the Sick Horse Module 06: Tethering Module 07: Plants Poisonous to Horses Module 08: Zoonotic and Notifiable Diseases Module 09: Pre-purchase Vetting Module 10: Yard Work and Riding Out Module 11: Health and Safety Module 12: Manure Management Module 13: Travelling Horses Course 02: Animal Science Module 01: Principles of Animal Science Module 02: Animal Anatomy and Physiology Module 03: Cell Biology Module 04: Biochemistry Module 05: Animal Microbiology Module 06: Genetics and Evolution Module 07: Animal Nutrition Module 08: Animal Disease and Medicine Module 09: Animal Behavioural Ecology Module 10: Pet Care Module 11: Wildlife Management Module 12: Animal Welfare Course 03: Animal Nutrition & Diet Module 01: Animal Care & Welfare Module 02: Animal Nutrition Module 03: Basic Animal Health Course 04: Animal Behaviour and Psychology Module 01: Introduction to Animal Care Module 02: Basic Animal Health Module 03: Evolution and Ecosystem Module 04: Animal Behaviour Module 05: Animal Psychology Course 05: Exotic Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid for Animals Module 05: Exotic Animals and Zoonotic Diseases Module 06: Learning about Horses Module 07: Learning about Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care of Chipmunks, Chinchillas and Degus Module 10: More about Ornamental Fish Module 11: Taking Care of Amphibians Module 12: Specific information on Reptiles Course 06: Veterinary Nursing and Medical Emergencies Module 01. Introduction to Veterinary Nursing Module 02. Basic Care and Animal Welfare of All Species Module 03. Career Prospect and Development Module 04. Veterinary Nursing Legislation Module 05: Collapse & Unconsciousness Module 06: Cardiopulmonary Resuscitation Module 07. Shock Module 08. Bleeding Module 09. Bandage Module 10. Fractures Module 11. Seizures Module 12. Choking & Drowning Module 13. Heat Stroke & Hypothermia Module 14. Burns & Scalds Module 15. Poisoning Module 16. Bites and Stings Module 17. Common Emergencies Module 18. Managing a First Aid Scenario Module 19. Pet First Aid Kit Course 07: Online Veterinary Medicine Course Module 01: Introduction to Veterinary Medicine Module 02: Making a Diagnosis Module 03: The Physical Examination Module 04: The Medical History Module 05: Biosecurity and Infection Control Module 06: Practical Antimicrobial Therapeutics Module 07: Diseases of the Alimentary Tract Module 08: Diseases of the Liver and Pancreas Module 09: Diseases of the Cardiovascular System Module 10: Diseases of the Haemolymphatic and Immune Systems Module 11: Diseases of the Respiratory System Module 12: Diseases of the Urinary System Module 13: Diseases of the Nervous System Module 14: Diseases of the Musculoskeletal System Module 15: Diseases of the Skin, Eye, Conjunctiva, and External Ear Module 16: Diseases of the Mammary Gland Module 17: Decision Making in Veterinary Emergency Medicine Module 18: Veterinary Herbal Medicine Module 19: Clinical Procedures Module 20: Diagnostic Procedures Module 21: Veterinary Medicine for Exotic Pets, Zoo and Wildlife Species Course 08: Veterinary Physiology & Psychotherapy Module 1: Physiotherapy Module 2: Animal Behaviour Module 3: Structure and Function of the Musculoskeletal System Module 4: Comparative Exercise Physiology Module 5: Small Animal Neurological and Muscular Conditions Module 6: Physiotherapy Assessment for Animals Module 7: Setting Up a Physiotherapy Clinic Course 09: Pet First Aid Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns Module 04: Impalement Injuries, Drowning and Choking Module 05: Pet First Aid for Fainting, Fever and Dehydration Module 06: First Aid for Breathing Problems Module 07: Diarrhoea and Vomiting Module 08: Treatment for Difficult Labour and Poisoning Module 09: Straining, Sunburn and Wounds Module 10: Shock and Regular Check-Ups Module 11: Cardiopulmonary Resuscitation (CPR) Module 12: Tips for Handling Pets Course 10: Pet Business Course Introduction Legal Requirements Running Your Own Business Marketing Setting Your Prices Business Costs Forms & Record Keeping Pre-Service Visit Difficulties & Challenges Course 11: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 12: Strategic Planning and Analysis for Marketing Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Course 13: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Horse Care and Stable Management bundle. Requirements Our Horse Care and Stable Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Horse Care and Stable Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This comprehensive course will show you how to use SQL Server, ASP.NET Core, Angular 14, and Bootstrap to build a blog from scratch.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited