RESILIA™ Foundation: Virtual In-House Training AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls
About this Training Course Within the energy industry, it is a requirement, both contractual and in some areas legislative, to ensure effective internal systems are in place which support employee development and provide evidence of their competence. A Competence Management and Assurance process - if correctly developed and applied - provides employees and organisations with the tools to demonstrate competence and contributes to career development of the individual. The 3 full-day course focuses on Competence Management Systems (CMS) which are typically in use within the Energy Industry, their structure and process development requirements. In addition, the course details the assessment process, the role of the competency assessors within the organisation and the relationship between competence management and training provision. For impactful learning, the course instructor uses a variety of instructional methodologies such as lectures, discussions, individual reflection, games, mystery puzzles, video, case studies, team syndication, group presentations, sharing and feedback. Training Objectives This course will provide attendees with an understanding of: The role of competencies in the Energy industry The benefits of Competency Management System to the organisation The components of a Competency of Competency Management System The know how to implement the Competency Management System The roles and responsibilities within a Competency Management System The know how to develop Competency Models The relationship between Competency Management and Capability Development The know how to conduct Organisational Analysis The know how to conduct Job Analysis and Task Analysis The know how to develop Competency Standards and Development Guides using the 70:20:10 principle The competency assessment process, tools and methodologies The know how to package and communicate the Competency Assessment Reports to Management Competency Management Case Studies in the Energy Industry Target Audience This course will benefit professionals from Human Resource and Capability Development as well as Line Managers. Course Level Basic or Foundation Trainer Your expert course leader is an independent consultant trainer with more than 30 years of experience in People & Organizational Development. She has retired from her full-time job and is currently serving as an Associate Consultant / Trainer with several Learning & Development organizations operating in Malaysia and Singapore. A chemist by training, her interest in People & Organizational Development was so intense that she decided to switch profession during her earlier years of employment, and she has never looked back since. She has gathered extensive hands-on experience, leading key projects and delivering learning programs in her field of expertise with numerous leading organizations in South East Asia, the Middle East and Europe. A project that she is particularly proud in completing was the transformation of PETRONAS Management Training Institute into a regional Leadership Centre. While leading this project, she was given the opportunity to be seconded to General Electric (GE), a Fortune 500 multinational known for its cutting-edge leadership development innovation. She was instrumental in the development of the existing leadership model for PETRONAS. In addition, she was also extensively involved in the development and implementation of Technical Competency Development process that is currently being used by more than 20 disciplines in the organization. Another massive project that she was heavily involved in was the creation of the quality culture for PETRONAS. The project saw the establishment of PETRONAS' own quality principles where she played a key role in propagating the desired mindset towards the creation of a high performing culture. Her involvement in this project took her to many PETRONAS Operating Companies which spanned into several countries across the globe including Malaysia, Indonesia, Vietnam, Sudan, South Africa and Switzerland, creating awareness through learning programs and consultancy services. The PETRONAS Quality Principles have since evolved into shared values that are now known as the PETRONAS Culture Beliefs. In keeping her expertise current after retiring from full-time employment since 2017, she has continued to deliver learning programs, providing coaching and consultancy services to selected Oil & Gas companies in Malaysia, Indonesia, Singapore, India, Oman and Thailand. Among her most recent work are virtual learning deliveries and consultancies during the COVID-19 pandemic to some government linked companies / agencies in Malaysia and PTT Exploration & Production Company of Thailand. Outside her professional circle, she is an avid cyclist, a jungle tracker and a mount climber. She is also an accredited trainer from the Human Resource Development Corporation (HRD CORP). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Duration 2 Days 12 CPD hours Overview Identify and configure basic functions of Tableau. Connect to data sources, import data into Tableau, and save Tableau files Create views and customize data in visualizations. Manage, sort, and group data. Save and share data sources and workbooks. Filter data in views. Customize visualizations with annotations, highlights, and advanced features. Create and enhance dashboards in Tableau. Create and enhance stories in Tableau As technology progresses and becomes more interwoven with our businesses and lives, more and more data is collected about business and personal activities. This era of "big data" has exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantage. The creation of data-backed visualizations is a key way data scientists, or any professional, can explore, analyze, and report insights and trends from data. Tableau© software is designed for this purpose. Tableau was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Tableau's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, allowing users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action. Prerequisites To ensure your success in this course, you should have experience managing data with Microsoft© Excel© or Google Sheets?. Lesson 1: Tableau Fundamentals Topic A: Overview of Tableau Topic B: Navigate and Configure Tableau Lesson 2: Connecting to and Preparing Data Topic A: Connect to Data Topic B: Build a Data Model Topic C: Save Workbook Files Topic D: Prepare Data for Analysis Lesson 3: Exploring Data Topic A: Create Views Topic B: Customize Data in Visualizations Lesson 4: Managing, Sorting, and Grouping Data Topic A: Adjust Fields Topic B: Sort Data Topic C: Group Data Lesson 5: Saving, Publishing, and Sharing Data Topic A: Save Data Sources Topic B: Publish Data Sources and Visualizations Topic C: Share Workbooks for Collaboration Lesson 6: Filtering Data Topic A: Configure Worksheet Filters Topic B: Apply Advanced Filter Options Topic C: Create Interactive Filters Lesson 7: Customizing Visualizations Topic A: Format and Annotate Views Topic B: Emphasize Data in Visualizations Topic C: Create Animated Workbooks Topic D: Best Practices for Visual Design Lesson 8: Creating Dashboards in Tableau Topic A: Create Dashboards Topic B: Enhance Dashboards with Actions Topic C: Create Mobile Dashboards Lesson 9: Creating Stories in Tableau Topic A: Create Stories Topic B: Enhance Stories with Tooltips
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Total sFlow training course description A comprehensive hands on course covering sFlow. The course starts with the basics of flows moving swiftly onto configuring sFlow and studying the information it provides. What will you learn Describe sFlow. Use Nmap. Recognise how sFlow can be used. Describe the issues in using sFlow. Compare SFlow with SNMP and NetFlow. Total sFlow training course details Who will benefit: Technical staff working with sFlow. Prerequisites: TCP/IP foundation for engineers. Duration 1 day Total sFlow training course content What is SFlow? Where to monitor traffic. Packet based sampling, Time based sampling. Adaptive sampling. Flow samples, Counter samples. Hands on Wireshark flow analysis. Getting started with sFlow sFlow configuration. Enabling sFlow. Per interface. Hands on Accessing sFlow data using the CLI. sFlow architecture SFlow agents and collectors. When flows are exported. Distributed sFlow architecture, subagents. sFlow reporting products. SolarWinds. Hands on Collector software. sFlow features and benefits Troubleshooting with sFlow, controlling congestion, security and audit trail analysis. Hands on Using sFlow. sFlow versus other technologies Flows. sFlow impact and scalability. sFlow versus SNMP and RMON, SFlow versus NetFlow/IPFIX. Hands on Advanced sFlow configuration.
Essential SD-WAN training course description SD-WAN is rapidly growing in use. This vendor neutral course starts with an introduction to what SD-WAN is and when it is useful. Each main area of SD-WAN is then studied in more detail to enable delegates to recognise the technologies used in SD-WAN and then use this information to evaluate SD-WAN products. What will you learn Describe what SD-WAN is (and isn't). Explain how SD-WAN works. Evaluate SD-WAN products. Compare and contrast SD-WAN with other technologies such as MPLS, Ethernet, SDN, NFV and WAN optimisation. Essential SD-WAN training course details Who will benefit: Anyone wishing to learn about SD-WAN. Prerequisites: Network fundamentals. Duration 1 day Essential SD-WAN training course contents What is SD-WAN? What is SD and SDN? What is WAN? Branch/ Office. MPLS, MPLS vs Internet, Ethernet, Broadband, LTE/4G, Cable, Satellite. The impact of the cloud. Single console, Dynamic path selection, automation. Why SD-WAN? Single console Network management, orchestration, administration. Example GUI interfaces. Northbound and southbound APIs. Dynamic path selection SD-WAN transports, Overlay networks, security. VPNs, IPsec. QoS and prioritization. Policies, traffic path rules. Application specific routing, bonding, optimisation. Automation Time saving, removing errors. Zero touch, ZOOM, ZTP. The role of the orchestrator. Real time monitoring of the network. APIs. Architecture and products Hardware solutions, software solutions, virtual appliances. Clouds. SD-WAN edge devices, SDWAN controllers, Orchestrators. HA and SD-WAN. Riverbed, Cisco, Juniper, others. Summary SD-WAN doesn't replace MPLS, virtualisation and SD-WAN. Relationship with SDN and NFV. SDWAN versus WAN optimisation.
Definitive SRv6 course description This one day SRv6 training course is a condensed, intensive program designed to provide network professionals with a fast-track introduction to SRv6 (Segment Routing over IPv6). SRv6 is a revolutionary networking technology that combines the power of IPv6 with the flexibility of Segment Routing, enabling efficient and scalable network operations. In just one day, participants will gain essential knowledge and practical skills to understand, configure, and work with SRv6 in modern network environments. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Explain packet paths when implementing SLB. Explain how SRv6 works. Explain the difference between SR and SRv6. Implement SRv6. Troubleshoot SRv6. Definitive SRv6 course details Who will benefit: Network engineers, architects, and administrators who want to quickly grasp the fundamentals of SRv6 and its practical applications in their network. Prerequisites: Definitive Segment Routing for engineers Duration 1 day Definitive SRv6 course contents Introduction to SRv6 What is SRv6? Source based routing, difference between SR-MPLS and SRv6. IPv6 headers review, routing headers. SRv6 simplified solution. Hands on Enabling IPv6 in the legacy network. SRv6 transport Segment Routing Extension Header. SRv6 segment identifiers. End SID, End.X SID. ISIS distribution of SIDs. Header processing in a SRv6 topology. Locators. Hands on Configuring SRv6 transport. Analysing SRv6 operation. SRv6 services End.DT4 SID, End.DT6 SID. SRH encapsulation modes: Insert and Encap modes. SRv6 TE policy. Hands on Migrating to SRv6, TI-LFA protection. Micro loop avoidance. SRv6 integration with 'older' technologies MPLS. The role of iBGP and eBGP v6 sessions. Hands on Integration with legacy network. Troubleshooting SRv6 SRv6 ping and traceroute. Hands on: Used throughout the course during exercises.
AgilePM® Practitioner: In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why
FOR THE FIRST TIME EVER, WORLD CHAMPION INTERNATIONAL ARTIST MIRIAM BEGANOVA (@LIMITLESSPMU) TEACHES YOU HOW TO ACHIEVE HER AWARD-WINNING HYPER-REALISM BROWS TECHNIQUE FOR YOUR OWN CLIENTS ONLINE FROM THE COMFORT OF YOUR OWN HOME OR CLINIC!