1193 Team Leader courses delivered Online

Embark on a transformative journey to unravel the intricacies of conflict with our comprehensive Conflict Management course. In the dynamic seas of human interaction, conflicts are inevitable, but mastering the art of conflict resolution sets you apart as a skilled navigator. This course opens with a captivating 'Introduction' that paves the way for an exploration into the keys to conflict, unraveling the nuances of how misunderstandings arise, and providing effective solutions. Dive deep into the psychology of personality types in conflict, and discover the secrets to de-escalating conflicts with finesse. The closing section ties it all together, leaving you equipped with invaluable conflict management skills. Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Resolution course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:16:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00

Do you have a desire to meet new people and form beneficial business relationships? If yes, then enrol now and benefit from this course. Description: If you are in business you require every one of the customers you can get, am I right? If you want to do your best in your professional career then you have to meet and connect with the right people, am I right? You know very well that networking can enable you to do various things, that is why you're taking a look at this outline. This course will provide you with an overview, of a networking procedure. It will also introduce you to some excellent tips and techniques that will help you gain more clients make more money and progress further in your professional career. Who is this course for? Technical or professional - who do not feel entirely comfortable in networking situations. Network marketers with frequent customer contact who require better aptitudes to use potential business openings without selling. Managers with new duties around customer confronting activities who lack confidence. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Business Networking Course is a useful qualification to possess, and would be beneficial for the following professionals: Secretary. Receptionist. Office Administrator. Personal Assistant. Office supervisor. Team leader. Office Manager. Advanced Business Networking Course Introduction To Business Networking 00:15:00 How To Run A Successful Multilevel Marketing Business 01:00:00 Tips For Network Marketing Success 01:00:00 Benefits Of Outsourcing 01:00:00 Advantages Of Outsourcing Your Prospecting Efforts In MLM 01:00:00 Process Of Online Outsourcing Work 00:30:00 Outsourcing Tips For Network Marketers 01:00:00 Upgrade Your MLM Campaign With Outsourcing 00:30:00 Where Do Marketers Outsource Their Jobs? 01:00:00 Way To Start With Outsourcing A Job 00:30:00 Way To Pay Your Hired Staff When You Outsource 00:30:00 Building A Team Through Outsourcing Business 01:00:00 How To Make The Most Of Your Outsourcing 01:00:00 About Getting Revisions For Your Outsourced Work 00:30:00 What You Must Never Outsource 00:30:00 Important Tips For Outsourcing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialized course is for you. Industry experts have designed this Health and Safety at Work: Health and Safety at Work Course to help you learn quickly and efficiently, at your own pace and convenience. If you are looking for your first job or want to advance your current career in this field, this fully supported distance learning program will make a difference. Enrol today and take the next step towards your personal and professional goals. Special Offers of this Health and Safety at Work: Health and Safety at Work Course This Health and Safety at Work Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety at Work Course Instant access to this Health and Safety at Work Course Get FREE Tutor Support from Monday to Friday in this Health and Safety at Work Course Other courses are included with Health and Safety at Work: Health and Safety at Work Course Course 01: Health and Safety at Work Course 02: Working at Height Training Course Course 03: Workplace First Aid [ Note: Free PDF certificate as soon as completing the Health and Safety at Work: Health and Safety at Work Course] Health and Safety at Work: Health and Safety at Work Course Online Industry Experts Designed this Health and Safety at Work: Health and Safety at Work Course into 12 detailed modules. Course Curriculum of Health and Safety at work Course Module 01: Foundations of Health and Safety at Work Module 02: Managing Health and Safety Module 03: Organizing for Health and Safety Module 04: Health and Safety Culture Module 05: Health and Safety Policy Module 06: Risk Assessment Module 07: Workplace Hazards and Risk Control Module 08: Accidents and Emergencies Module 09: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function Assessment Method of Health and Safety at Work Course After completing each module of the Health and Safety at Work: Health and Safety at Work Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Safety at Work Course After completing the MCQ/Assignment assessment for this Health and Safety at Work: Health and Safety at Work Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements Health and Safety at Work: Health and Safety at Work Course Online Students who intend to enrol in this Health and Safety at Work: Health and Safety at Work Course must meet the following requirements: Health and Safety at Work: Good command of the English language Health and Safety at Work: Must be vivacious and self-driven. Health and Safety at Work: Basic computer knowledge Health and Safety at Work: A minimum of 16 years of age is required. Career path Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course will help you advance your career. After completing the Health and Safety at Work: Health and Safety at Work Course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life. Certificates Certificate of completion Digital certificate - Included

Are you a leader or head of a team and want to learn how to improve your team dynamics? Do you need to learn how to build your team to be able to help your organization succeed? Or are you someone who aspires to become one? Then you will be able to learn the important team building skills to help your team and organization improve in this course. Description: Teamwork and cooperation are crucial to help any organization or business succeed. Business is composed of people who are working together to attain its goals. To have a successful team, you need to learn the concept and the factors of success in teamwork. You will learn the four phases of team development and how you can apply this to your organization through this. Through this course, you will understand team building strategies and the organization which you can benefit from. More importantly, you will identify the appropriate actions and how to encourage your team in working diligently. Who is the course for? Department heads or team leaders who want to know about teamwork team building. People who want to learn about the importance of teamwork and team building. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Work Team Building Course is a useful qualification to possess, and would be beneficial for the following careers: Chief Executive Department Head Human Resource Manager Supervisor Team Leader. Team Work & Team Building Course Module One - Getting Started 00:30:00 Module Two - Defining Success 00:30:00 Module Three - Types of Teams 00:30:00 Module Four- - The First Stage of Team Development - Forming 00:15:00 Module Five- - The Second Stage of Team Development - Storming 01:00:00 Module Six- - The Third Stage of Team Development - Norming 01:00:00 Module Seven - The Fourth Stage of Team Development - Performing 01:00:00 Module Eight - Team Building Activities 00:30:00 Module Nine - Making the Most of Team Meetings 01:00:00 Module Ten - Solving Problems as a Team 00:30:00 Module Eleven - Encouraging Teamwork 00:15:00 Module Twelve - Wrapping Up 01:00:00 Activities Team Work & Team Building Course- Activities 00:00:00 Mock Exam Mock Exam- Team Work & Team Building Course 00:20:00 Final Exam Final Exam- Team Work & Team Building Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview: In times of crisis and emergencies, being equipped with the right skills can make a significant difference. Welcome to our unique course, "Emergency First Aid and Incident Management at Work," where you will gain the knowledge and expertise to respond effectively to workplace incidents. In a world where unexpected incidents can occur at any moment, being equipped with the knowledge and skills to provide emergency first aid and effectively manage incidents at work is not just an advantage but a necessity. With this course, we empower you to plan and handle emergencies confidently, ensuring the safety and well-being of those around you. Key Features of the Course: CPD certificate upon completion 24/7 Learning Assistance for continuous support and guidance Who is This Course For? This Emergency First Aid and Incident Management at Work course is designed for professionals across all industries who want to enhance their emergency response capabilities and incident management skills. It is particularly beneficial for supervisors, team leaders, and managers responsible for the safety and well-being of their colleagues in the workplace. What You Will Learn: In this comprehensive Emergency First Aid and Incident Management at Work course, you will gain essential knowledge and helpful skills to handle emergencies and manage incidents in the workplace. The course modules include: In the Emergency First Aid and Incident Management at Work course, you will gain vital skills and knowledge to handle emergencies and manage incidents in the workplace. Through modules covering workplace first aid, incident management strategies, primary and secondary surveys, and basic first-aid techniques, you will become adept at swiftly identifying injuries, providing immediate care, and effectively responding to various emergencies. The Emergency First Aid and Incident Management at Work course empowers you with the ability to handle common workplace injuries, address secondary illnesses and injuries, stabilise fractures and dislocations, and communicate essential information when calling for emergency services. Enrolling in this course will enhance your career prospects, contribute to safer work environments, and become a valuable asset capable of safeguarding lives during critical moments. Why Enrol in This Course: By enrolling in this Emergency First Aid and Incident Management at Work course, you will acquire a set of critical skills that are highly sought after in today's job market. This course has garnered top reviews and has been recently updated to reflect the latest industry standards and best practices. With incidents and emergencies becoming increasingly prevalent in various work environments, responding swiftly and effectively will make you a valuable asset to any organisation. Requirements: No prior experience or qualifications are necessary to enrol in this Emergency First Aid and Incident Management at Work course. However, a basic understanding of workplace safety and a willingness to learn and apply new skills are highly recommended. Career Path: Upon completing this Emergency First Aid and Incident Management at Work course, you will have the skills and knowledge to pursue various career opportunities related to emergency response and incident management. Some of the professions you can consider include: Health and Safety Officer - Average UK Salary: £35,000 per year Emergency Response Team Leader - Average UK Salary: £40,000 per year Workplace Safety Coordinator - Average UK Salary: £32,000 per year Incident Manager - Average UK Salary: £45,000 per year First Aid Trainer - Average UK Salary: £27,000 per year Security Supervisor - Average UK Salary: £25,000 per year Safety Consultant - Average UK Salary: £50,000 per year Certification: You will receive a CPD (Continuing Professional Development) certificate upon completing this Emergency First Aid and Incident Management at Work course. This certificate will validate your newly acquired skills and testify to your commitment to workplace safety and emergency preparedness. Course Curriculum 1 sections • 12 lectures • 04:34:00 total length •Introduction to Workplace First Aid: 00:32:00 •Legal Framework for Workplace First Aid: 00:27:00 •Incident Management at Work: 00:30:00 •Primary Survey: 00:16:00 •Secondary Survey: 00:17:00 •Basic First-Aid Techniques: 00:36:00 •Dealing with Minor Injuries at the Workplace: 00:39:00 •Secondary Illness Loss of Responsiveness and CPR: 00:14:00 •Secondary Illness Breathing Problems: 00:13:00 •Secondary Illnesses and Injuries: 00:25:00 •Dealing With Fractures and Dislocations: 00:15:00 •Call for an Emergency: 00:10:00

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This 2 x 2.5 hour workshop is for healthcare managers & leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.

HR and Leadership Course is designed for those who wants to become a leader and successful HR manager. There is no such thing as born leaders. Everyone can become one, if they want to. For this, proper guideline and resource is required. We are here to provide you these with our special course. From this course, you will learn about leadership and how it is related to HR management, how to manage a team, planning commitment and recruiting talented people for your company. Besides that, you will learn about building a expert team, recognising people, setting up goals, evaluate performance and also motivate your team to complete their responsibilities with ease. To become a successful leader and HR manager, you will need to think out of the box and do something exceptional. Only you can do these if you want to. All you will need is our special HR and Leadership Course. Our expert trainers have prepared this course just for you so that you can perform as a good HR manager and lead your team like a superstar. Course Highlights HR and Leadership Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR and Leadership Course into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR and Leadership Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR and Leadership Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR and Leadership Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Mock Exam Mock Exam- HR and Leadership Course 00:20:00 Final Exam Final Exam- HR and Leadership Course 00:20:00

Getting Started The OTHM Level 7 Diploma in Immersive Software Engineering aims to equip learners with advanced-level knowledge and skills to design, develop, and evaluate immersive software engineering systems. By completing this qualification, learners will acquire the skills to support research and innovation in various domains, such as Web and cloud technologies, Security, Automation, Data analytics, and Project methodologies. The primary objective of this diploma is to develop critical thinking and research skills in learners to identify and address complex problems in the software engineering field. Key Benefits This qualification will bring you many vital benefits, such as; The study program is designed to be both stimulating and challenging, providing learners with a chance to gain essential subject knowledge to help them succeed in further studies or the workforce. The program's content has been updated to match the latest employer and higher education requirements. Assessments evaluate both cognitive and affective skills, along with applied skills. Learners will develop valuable knowledge and academic skills, including active research, effective writing and analysis, creative problem-solving, decision-making, and digital literacy. Key Highlights Are you aspiring to become a Software Developer? Then, the OTHM Level 7 Diploma in Immersive Software Engineering program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Immersive Software Engineering can open many career pathways including, but not limited to: Chief technology officer; Est. Salary £1,41,489 per annum Senior software engineer; Est. Salary £55,913 per annum Junior software engineer; Est. Salary £25,904 per annum Team Leader; Est. salary £27,903 per annum     About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Security Engineering Reference No : Unit 1 - F/650/7994 Credit : 20 || TQT : 200 Hours This unit teaches secure software development, system hardening, authentication, encryption, network security, and web application architecture. UNIT2- Software Programming Principles and Practices in Java I Reference No : Unit 2 - H/650/7995 Credit : 20 || TQT : 200 Hours This unit teaches learners about programming languages, including what it is, how it works, and how to interact with computers. Learners will learn the basics through real-world coding examples and regular coding assignments. UNIT3- Agile Project Management Reference No : Unit 3 - J/650/7996 Credit : 20 || TQT : 200 Hours This unit covers project management, Scrum, and Kanab for IT product development. Build products iteratively and optimize value flow for customers. UNIT4- Cloud Computing & DevOps Reference No : Unit 4 - K/650/7997 Credit : 20 || TQT : 200 Hours This unit teaches cloud computing, DevOps, and various cloud models (IaaS, PaaS, SaaS), including different cloud services. UNIT5- Database & SQL Programming Reference No : Unit 5 - L/650/7998 Credit : 20 || TQT : 200 Hours The unit teaches learners the limitations of traditional storage systems, how modern relational databases overcome these challenges, and programming skills to communicate with databases using SQL. UNIT6- Web Designing Reference No : Unit 6 - M/650/7999 Credit : 20 || TQT : 200 Hours This course teaches learners to create HTML, CSS, and JavaScript web pages. Design sites, use styles, tables, lists, and HTML user input properties, and learn JavaScript basics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Qualification Number 600/3775/1 Minimum entry age 19 Guided Learning Hours 55 What does this qualification cover? This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team. Who is it suitable for? This qualification is for those individuals who wish to develop their knowledge and understanding of leading a team and / or are planning to move into a team leading role This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Team Leading Responsibilities • Unit 2 Managing yourself and providing direction to your team • Unit 3 Communicating Information and Knowledge in the Workplace How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.