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Dive into the art of constructing an impactful CV with 'Effective CV Writing: Crafting Impressive Resumes.' In today's competitive job market, it's pivotal to stand out, and a well-curated CV can make all the difference. This course delves deep into the understanding, planning, creation, and adaptation of your CV. Furthermore, it ensures you utilise your CV to its fullest potential and provides insights into the major sections of a chronological CV. The course culminates with a module on crafting the perfect cover letter, giving you a holistic approach to job application. Learning Outcomes Grasp the fundamental concept and significance of a CV. Strategise and outline the structure and content of a CV. Produce and customise a CV suited for varied job applications. Familiarise oneself with the key components of a chronological CV. Develop compelling cover letters complementing the CV. Why buy this Effective CV Writing: Crafting Impressive Resumes? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Effective CV Writing: Crafting Impressive Resumes for? Job seekers aiming to elevate their application game. Graduates entering the workforce and seeking guidance. Individuals considering a career shift and needing CV adaptation. Professionals seeking to refine their current CV and cover letter. Any individual aiming for clarity and finesse in job applications. Career path Recruitment Specialist: £25,000 - £40,000 Human Resources Manager: £35,000 - £60,000 Career Advisor: £20,000 - £35,000 Job Coach: £22,000 - £37,000 Personal Branding Consultant: £28,000 - £50,000 Professional Writer (CVs, Cover letters): £24,000 - £45,000 Prerequisites This Effective CV Writing: Crafting Impressive Resumes does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Concept of a CV Understanding the Concept of a CV 00:12:00 Module 02: Planning Your CV Planning Your CV 00:12:00 Module 03: Creating Your CV Creating Your CV 00:11:00 Module 04: Adapting your CV Adapting your CV 00:13:00 Module 05: Using Your CV Effectively Using Your CV Effectively 00:12:00 Module 06: Major Sections of a Chronological CV Major Sections of a Chronological CV 00:08:00 Module 07: Cover Letter Cover Letter 00:13:00

Explore the nexus of social media and healthcare in this comprehensive course. Investigate the impact of digital platforms on communication, patient engagement, and health behavior transformation. Covering themes from medical social media to the synergy of big data and healthcare, understand content creation, hospital utilization, and participatory health. Delve into gamification techniques, promoting behavioral change via health social media. Learning Outcomes: Understand the intricate relationship between healthcare communication and social media. Evaluate the impact of big data on e-healthcare within the realm of social media. Identify key characteristics that define medical social media and its content. Create compelling and compliant content for medical social media platforms. Analyze the role of social media in driving participatory health initiatives. Develop effective utilization strategies for hospitals and health authorities on social media. Appraise the influence of social media on health-related behavioral changes. Apply gamification techniques to enhance engagement and behavioral shifts on health-focused social platforms. Why buy this Social Media in Healthcare?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Social Media in Healthcare you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Social Media in Healthcare course is ideal for Healthcare professionals aiming to leverage social media's potential for connection and outreach. Marketing and communication experts specializing in healthcare social media. Public health practitioners driving behavior change through social platforms. Students pursuing healthcare, communication, or digital marketing careers. Prerequisites This Social Media in Healthcare was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Social Media Manager: £40,000 - £65,000 E-Health Communication Specialist: £45,000 - £75,000 Digital Marketing Manager (Healthcare): £55,000 - £85,000 Public Health Social Media Strategist: £35,000 - £60,000 Health Behavior Change Coordinator: £30,000 - £50,00. Course Curriculum Module 01: Social Media and Communication Social Media and Communication 00:17:00 Module 02: Social Media, Big Data and E-Healthcare Social Media, Big Data and E-healthcare 00:17:00 Module 03: Medical Social Media Medical Social Media 00:22:00 Module 04: Medical Social Media: Content, Characteristics and Appearance Medical Social Media: Content, Characteristics and Appearance 00:20:00 Module 05: Participatory Health through Social Media Participatory Health through Social Media 00:22:00 Module 06: Use of Social Media by Hospitals and Health Authorities Use of Social Media by Hospitals and Health Authorities 00:21:00 Module 07: Social Media and Health Behaviour Change Social Media and Health Behaviour Change 00:23:00 Module 08: Gamification and Behavioural Change: Techniques for Health Social Media Gamification and Behavioural Change: Techniques for Health Social Media 00:23:00 Module 09: Applications Applications 00:22:00

This comprehensive course provides valuable insights into effective risk management within the context of health and social care. Covering fundamental principles, communication, legal aspects, ethical considerations, and promoting equality, you'll gain the necessary skills to navigate risks in this vital sector. Learn to safeguard vulnerable individuals, understand health and safety responsibilities, and implement robust risk management strategies. Learning Outcomes: Gain an introduction to the health and social care sector. Understand the significance of communication in healthcare. Explore rights, responsibilities, and caregiving roles. Promote equality, diversity, and rights within the healthcare framework. Learn essential principles and policies in health and social care. Comprehend legal, professional standards, and ethical aspects of healthcare. Develop skills in safeguarding vulnerable individuals. Implement effective risk management strategies in health and social care. Why buy this Risk Management in Health and Social Care?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Risk Management in Health and Social Care you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Risk Management in Health and Social Care course is ideal for Aspiring healthcare professionals and caregivers. Individuals looking to enter the health and social care sector. Current healthcare workers seeking to enhance their risk management skills. Managers and supervisors responsible for ensuring safety and quality. Anyone interested in understanding risk management within healthcare. Prerequisites This Risk Management in Health and Social Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Manager - Average Earnings: $70,000 - $120,000 per year. Registered Nurse - Average Earnings: $60,000 - $90,000 per year. Social Worker - Average Earnings: $50,000 - $80,000 per year. Care Coordinator - Average Earnings: $40,000 - $70,000 per year. Health and Safety Officer - Average Earnings: $50,000 - $80,000 per year. Course Curriculum Risk Management in Health and Social Care Module 01: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance 00:42:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:38:00 Module 4: Role as A Caregiver and Healthcare Professional 00:26:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:49:00 Module 6: Important Principles and Policies in Health and Social Care Work 00:23:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 9: Safeguarding Vulnerable Individuals 00:52:00 Module 10: Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Risk Management in Health and Social Care 00:20:00 Final Exam Final Exam - Risk Management in Health and Social Care 00:20:00

Learn about HR Management from industry experts and boost your professional skill. This HR Management course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of HR Management. You'll also gain the skills of HR Management to excel in your job and tips to master professional skills in no time. You'll be connected with the community of HR Management professionals and gain first-hand experience of HR Management problem-solving. The HR Management is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the HR Management, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This HR Management will provide you with the latest information and updates of HR Management. It will keep you one step ahead of others and increase your chances of growth. Why buy this HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Course Highlights 00:03:00 Unit 3: Quick Activity 00:02:00 Section 2: Core Concepts Unit 1: What does Talent Management Mean 00:06:00 Unit 2: Steps for Talent Management Process 00:05:00 Unit 3: Meaning of Talent Acquisition 00:06:00 Unit 4: 4 Tips to Hire the Best Employees 00:06:00 Unit 5: Training & Developing Employees + Quick Tips 00:05:00 Unit 6: Why Companies Spend Million Dollars in Training & Development 00:04:00 Unit 7: Why Employee Retention is Important for a Company 00:03:00 Unit 8: Employee Retention Techniques 00:07:00 Section 3: Best Employee Retention Strategies That Actually Work Unit 1: Why These Strategies Are So Useful 00:01:00 Unit 2: 1st Retention Strategy 00:06:00 Unit 3: 2nd Retention Strategy 00:11:00 Unit 4: Quick Activity - Here's How to Use It 00:01:00 Section 4: Employee Benefits & Retention Strategies Used by World's Top Companie Unit 1: Section Introduction 00:01:00 Unit 2: How Google Takes Care of its Employees 00:12:00 Unit 3: How Microsoft Retains it's Employees 00:06:00 Unit 4: Key Takeaway 00:04:00 Section 5: Practical Tips to Retain Employees in Your Organisation Unit 1: Offer Quick Incentives 00:03:00 Unit 2: Show Career Growth 00:02:00 Unit 3: Praising & Rewarding 00:02:00 Unit 4: Make it Convenient 00:03:00 Unit 5: Sponsor Education 00:02:00 Section 6: Bonus Section: Building a Strong Relation with Employees Unit 1: 3 Words to Retain Your Best Employees 00:03:00 Section 7: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - HR Management 00:00:00 Assignment Assignment - HR Management 00:00:00

Dive deep into the captivating realm of property marketing with our comprehensive 'Property Marketing Course'. As the UK property landscape undergoes significant shifts, understanding how to adeptly market properties has never been more vital. Our meticulously crafted modules unravel every layer of this sector, from grasping the fundamental role of property managers to leveraging the latest digital marketing strategies. Stay a step ahead by discerning the nuances of tenant management, sustainable property promotion, and the ever-evolving regulations that govern this domain. Learning Outcomes Understand the foundational concepts of property marketing and its importance. Grasp the responsibilities and duties of a property manager. Acquire techniques for effective property listings, buyer sourcing, and tenant management. Recognise the transformation in the UK property market and identify emerging opportunities. Implement contemporary digital and green marketing strategies to promote properties. Why buy this Property Marketing Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Property Marketing Course for? Individuals keen on pursuing a career in property marketing or management. Property owners looking to optimise their marketing strategies. Entrepreneurs venturing into the property market. Digital marketers aiming to specialise in the real estate sector. Sustainability advocates focusing on green property marketing. Career path Property Manager: £25,000 - £40,000 Property Marketing Specialist: £30,000 - £50,000 Listing Agent: £20,000 - £35,000 Tenant Relations Manager: £28,000 - £45,000 Digital Marketing Strategist (Real Estate): £35,000 - £55,000 Sustainable Property Consultant: £32,000 - £48,000 Prerequisites This Property Marketing Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Property Marketing Introduction to Property Marketing 00:12:00 Module 02: Understanding the Role of a Property Manager Understanding the Role of a Property Manager 00:08:00 Module 03: Listing Properties and Marketing Listing Properties and Marketing 00:13:00 Module 04: Tenant Selection and Management Tenant Selection and Management 00:13:00 Module 05: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:12:00 Module 06: Regulations of Property Management Regulations of Property Management 00:07:00 Module 07: Changes in the UK Property Market: An Opportunity Changes in the UK Property Market: An Opportunity 00:09:00 Module 08: Digital Marketing Strategies for Property Promotion Digital Marketing Strategies for Property Promotion 00:05:00 Module 09: Sustainable and Green Property Marketing Sustainable and Green Property Marketing 00:12:00

Unlock the fascinating world of Sociology with our comprehensive course. Dive into sociological perspectives, culture, socialization, gender dynamics, and more. Perfect for curious minds seeking a deeper understanding of society. Join us on this enlightening journey! Learning Outcomes: Gain a solid foundation in Sociology's key concepts and theories. Analyze the interplay between society, culture, and individuals. Understand social stratification and its impact on diverse communities. Explore the complexities of gender, sexuality, marriage, and family dynamics. Develop essential research skills to investigate social phenomena effectively. Why buy this Sociology Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this Sociology course for? Students eager to explore the intricacies of human society. Professionals seeking to broaden their understanding of social dynamics. Anyone curious about the forces shaping our world. Aspiring researchers looking to hone their sociological research skills. Individuals interested in fostering a more inclusive and equitable society. Career path Sociologist: £30,000 - £60,000 Per Annum Social Worker: £25,000 - £40,000 Per Annum Human Resources Manager: £35,000 - £60,000 Per Annum Market Research Analyst: £25,000 - £45,000 Per Annum Teacher/ Lecturer: £25,000 - £45,000 Per Annum Non-profit Coordinator: £25,000 - £40,000 Per Annum Prerequisites This Sociology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sociology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Sociology Introduction to Sociology 00:21:00 Module 02: Sociological Perspectives and Theories Sociological Perspectives and Theories 00:20:00 Module 03: Society and Culture Society and Culture 00:21:00 Module 04: Socialisation and Social Interaction Socialisation and Social Interaction 00:19:00 Module 05: Social Stratification Social Stratification 00:19:00 Module 06: Gender, Sex, and Sexuality Gender, Sex, and Sexuality 00:23:00 Module 07: Marriage and Family Marriage and Family 00:20:00 Module 08: Religion and Education Religion and Education 00:20:00 Module 09: Social Change: Collective Behaviour and Social Movements Social Change Collective Behaviour and Social Movements 00:20:00 Module 10: Sociological Research Sociological Research 00:19:00

Overview Get started in setting up your own floristry business and learn the art of flower arranging with this floristry masterclass! In the Floristry & Plant Care Training, you will learn how to create stunning floral displays for special occasions such as weddings and festive holidays. You will also deepen your knowledge of the role of the florist as well as the fundamental elements and principles of floral design. Take your first steps towards a career in the floral industry and learn how to create stunning floral bouquets, displays, and more, with this introductory training course! Why buy this Floristry & Plant Care Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Floristry & Plant Care Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Floristry & Plant Care Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Floristry & Plant Care Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Floristry & Plant Care Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Floristry & Plant Care Training Module 01: Introduction to Floristry 00:15:00 Module 02: The Florist 00:30:00 Module 03: Flower Colors & Symbolism 00:30:00 Module 04: Different Flowers and Their Meaning 01:00:00 Module 05: Potted Plant Care 00:30:00 Module 06: Cut Flowers 01:00:00 Module 07: Plant Diseases 01:00:00 Module 08: Common Cultural Disorders 00:30:00 Module 09: Insects and Pests of Roses 00:30:00 Module 10: Garden Care to Prevent Diseases 01:00:00 Module 11: Principles of Floral Arrangement 01:00:00 Module 12: Floral Design 01:00:00 Module 13: Types of Greenery 01:00:00 Module 14: Role of Foliage in Arrangements 00:15:00 Module 15: Popular Styles and Arrangements 01:00:00 Module 16: Making Floral Arrangements 00:30:00 Module 17: Container Preparation 00:30:00 Module 18: Corsage & Boutonniere 00:30:00 Module 19: Wedding Bouquet 00:15:00 Module 20: Funeral Flowers & Meanings 00:15:00 Module 21: Funeral Wreath 00:15:00 Module 22: Surviving in Florist Sector 00:15:00 Mock Exam Mock Exam - Diploma in Floristry and Flower Arrangement Training Courses 00:20:00 Final Exam Final Exam - Diploma in Floristry and Flower Arrangement Training Courses 00:20:00

Overview Learn about Mindfulness and Self Control from industry experts and boost your professional skill. This Mindfulness and Self Control course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Mindfulness and Self Control. You'll also gain the skills of Mindfulness and Self Control to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Mindfulness and Self Control professionals and gain first-hand experience of Mindfulness and Self Control problem-solving. The Mindfulness and Self Control is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Mindfulness and Self Control, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Mindfulness and Self Control will provide you with the latest information and updates of Mindfulness and Self Control. It will keep you one step ahead of others and increase your chances of growth. Why buy this Mindfulness and Self Control? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mindfulness and Self Control there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Mindfulness and Self Control course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Mindfulness and Self Control does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindfulness and Self Control was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Mindfulness and Self Control is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum The Why of No - why No matters and why it's hard to say Why is No Important? 00:07:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:09:00 The What of No - What to say No to, and when to say it What to do to Challenge your Instincts on No 00:05:00 What to Say No to 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:09:00 When to Say No to Relationships 00:04:00 What does No Mean? 00:04:00 What is Special Time? 00:05:00 The How of No - Here's the meat: how to say NO in lot's of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:05:00 How to Make No Feel Easier 00:09:00 How to Say No 00:04:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:04:00 How to Say No to your Colleagues at Work 00:03:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:05:00 The What if of No - Oh wait! What if? ...Don't worry; I've got you covered What if they Resist your No? 00:12:00 What if you want to Say Yes? 00:04:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? 00:02:00 Assignment Assignment - Mindfulness and Self Control 00:00:00

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Embark on a journey into the world of Android app development with our comprehensive Kotlin Programming: Android Coding Bible course. This in-depth training will equip you with the knowledge and skills to master Kotlin, a modern and powerful programming language specifically designed for Android development. Whether you're a complete beginner or an experienced programmer seeking to expand your skillset, this course will guide you through the fundamentals of Kotlin, covering topics such as syntax, data types, variables, operators, control flow statements, functions, error handling, and null safety. You'll gain a solid understanding of object-oriented programming principles and learn how to effectively utilize collections to manage and process data. Learning Outcomes Master the fundamentals of Kotlin programming language for Android development Gain a thorough understanding of syntax, data types, variables, operators, and control flow statements Learn how to create and utilize functions to structure and modularize code Effectively handle errors and exceptions to ensure robust and reliable applications Implement null safety mechanisms to prevent NullPointerExceptions and enhance code stability. Why choose this Kotlin Programming: Android Coding Bible course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Kotlin Programming: Android Coding Bible course for? Aspiring Android developers seeking to master Kotlin programming language Individuals with prior programming experience looking to transition to Android development Software engineers aiming to expand their skillset with Kotlin and Android development expertise Students of computer science or related fields interested in learning Android app development Enthusiasts passionate about creating mobile applications for the Android platform. Career path Android Developer (£35,000 - £55,000) Senior Android Developer (£45,000 - £65,000) Android App Architect (£55,000 - £75,000) Mobile Application Developer (£30,000 - £50,000) Software Engineer (£40,000 - £60,000) Full-Stack Developer (£45,000 - £65,000) Prerequisites This Kotlin Programming: Android Coding Bible does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Kotlin Programming: Android Coding Bible was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction & Setup Introduction To This Course 00:02:00 Windows Setup 00:13:00 Mac Setup 00:10:00 Linux Setup 00:12:00 Online Code Editor 00:02:00 Section 02: Basics Variables 00:06:00 Data Types 00:06:00 String 00:05:00 Array 00:07:00 Data Type Conversion 00:05:00 Comments 00:04:00 Arithmetic Operators 00:07:00 Relational Operators 00:06:00 Assignment Operators 00:06:00 Unary Operators 00:05:00 Bitwise Operators 00:09:00 Logical Operators 00:04:00 Input & Output 00:03:00 Section 03: Control Statements Conditional if Statement 00:05:00 When Statement 00:07:00 For Loop 00:04:00 While Loop 00:04:00 do while Loop 00:04:00 Break Statement 00:04:00 Continue Statement 00:04:00 Section 04: Functions Basic Functions 00:03:00 Function Parameters 00:04:00 Return Values 00:04:00 Recursion 00:04:00 Default & Named Arguments 00:06:00 Lambda Function 00:04:00 Higher Order Function 00:05:00 Inline Function 00:02:00 Section 05: Error/Exception Handling Try Catch Block 00:04:00 Try Catch Expression 00:05:00 Multiple Catch Block 00:05:00 Nested Try Catch Block 00:05:00 Finally Block 00:02:00 Throw Keyword 00:02:00 Section 06: NULL Safety Nullable & Non Nullable Types 00:03:00 Smart Cast 00:02:00 Unsafe and Safe Cast 00:03:00 Elvis Operator 00:04:00 Section 07: Collections List: listOf Function 00:06:00 List: mutableListOf Function 00:05:00 List: arrayListOf Function 00:06:00 Map: mapOf Function 00:07:00 Map: HashMap 00:08:00 Map: hashMapOf Function 00:05:00 Map: mutableMapOf Function 00:04:00 Set: setOf Function 00:04:00 Set: mutableSetOf Function 00:04:00 Set: HashSet 00:04:00 Section 08: Classes & Objects Basic Example 00:07:00 Nested and Inner Class 00:06:00 Constructors 00:05:00 Visibility Modifiers 00:06:00 Inheritance 00:05:00 Method Overriding 00:04:00 Property Overriding 00:02:00 Abstract Class 00:03:00 Superclass 00:03:00 Data Class 00:05:00 Multiple Class Inheritance & Interfaces 00:03:00 Sealed Class 00:03:00 Extension Function 00:03:00 Generics 00:05:00 Section 09: Extras Integer Type Range 00:05:00 Regex 00:04:00 Call Java from Kotlin 00:03:00 Call Kotlin from Java 00:02:00 Section 10: Resource Resource 00:00:00 Assignment Assignment - Kotlin Masterclass Programming Course: Android Coding Bible 00:00:00