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Introduction When it comes to academic writing, referencing is crucial. It’s not just about giving credit where it’s due, but also about enhancing the credibility of your work. Among the various referencing styles, Harvard referencing for word essays is one of the most widely used, especially in the UK. But why is it so popular, and how can you master it? Let’s dive in! Understanding Harvard Referencing Harvard referencing is a system of citation that allows you to acknowledge the sources you’ve used in your academic writing. It’s an author-date system, which means you include the author’s surname and the year of publication within the text, and provide full details in a reference list at the end. Despite its name, Harvard references didn’t originate from Harvard University. The style was first used by a zoologist named Edward Laurens Mark in a paper published in 1881. Over time, it has evolved and become one of the most recognized citation styles worldwide. Harvard referencing consists of two main components: in-text citations and a reference list. In-text citations are brief and are placed within the body of your text, while the reference list provides full details of all the sources you’ve cited. The Basics of Harvard Referencing In-text citations in Harvard referencing include the author’s surname and the year of publication. If you’re quoting directly, you should also include the page number. For example: (Smith, 2020, p. 23). The reference list is where you provide full details of each source cited in your work. Each entry should include the author’s name, year of publication, title of the work, and other relevant information, depending on the type of source. A reference list includes only the sources you’ve directly cited in your text, while a bibliography may include all sources you’ve consulted, whether or not you’ve cited them. How to Cite Different Types of Sources When citing a book, you should include the author’s name, year of publication, title (in italics), edition (if applicable), place of publication, and publisher. For example: Smith, J. (2020). The Art of Referencing (2nd ed.). London: Academic Press. Journal articles should include the author’s name, year of publication, title of the article, title of the journal (in italics), volume number, issue number, and page numbers. For example: Brown, A. (2019). ‘Understanding Harvard Referencing’, Journal of Academic Writing, 12(3), pp. 45-67. For websites, include the author (or organization), year of publication (or last update), title of the webpage (in italics), and the URL. For example: University of Oxford. (2021). Harvard Referencing Guide. Available at: https://www.ox.ac.uk/harvard (Accessed: 10 September 2024). When citing a newspaper article, include the author’s name, year of publication, title of the article, title of the newspaper (in italics), date, and page number. For example: Doe, J. (2022). ‘The Future of Academic Writing’, The Times, 5 May, p. 12. For government documents, include the name of the government department, year of publication, title of the document (in italics), place of publication, and publisher. For example: UK Department for Education. (2020). Education Policy Report. London: HMSO. Cite conference papers by including the author’s name, year of publication, title of the paper, title of the conference (in italics), location, and date of the conference. For example: Jones, M. (2023). ‘Innovations in Academic Writing’, International Writing Conference, Manchester, 10-12 April. Harvard Referencing for Electronic Sources When citing e-books, the format is similar to print books, but you should include the format (e.g., Kindle) or the platform where it’s available. For example: Adams, R. (2018). Digital Referencing (Kindle ed.). Available at: Amazon.co.uk. For online journals, follow the same format as print journals, but include the DOI or the URL where the article can be accessed. For example: Taylor, S. (2021). ‘Harvard Referencing in the Digital Age’, Journal of Modern Research, 15(4), pp. 33-50. DOI: 10.1234/jmr.2021.0987. The format for websites remains the same as mentioned earlier, with the inclusion of the URL and the access date. For social media, include the author (or username), year, content of the post (in italics), platform, and the date of the post. For example: @AcademicWriterUK. (2023). The key to successful referencing is consistency. Twitter, 15 March. Advanced Harvard Referencing Techniques When you can’t access the original source and need to cite a secondary source, mention both the original and secondary source. For example: (Smith, 1989, cited in Brown, 2019). For works with multiple authors, list up to three authors in the in-text citation. For more than three, use “et al.” after the first author’s name. For example: (Jones, Smith, and Brown, 2020) or (Jones et al., 2020). If you’re citing different editions of a book, mention the edition in your reference. For example: Brown, A. (2018). Theories of Learning (3rd ed.). Oxford: Oxford University Press. If some information is missing, like the author or date, use “Anon.” for anonymous authors and “n.d.” for no date. Common Harvard Referencing Mistakes and How to Avoid Them Incorrect formatting can easily occur if you’re not careful. Make sure to follow the correct structure for each type of source, as this can significantly impact your grade. Leaving out essential details like the author’s name or the year of publication is a common mistake. Always double-check your references before submitting your work. Punctuation is crucial in Harvard referencing. Misplacing a comma or period can change the meaning of your citation. Pay attention to the details! Tools and Resources for Harvard Referencing Online citation generators can save you time, but be cautious—always double-check the generated citations for accuracy. Tools like EndNote or Zotero can help you manage your references and ensure consistency throughout your work. Many universities provide specific guidelines for Harvard referencing. Always refer to your institution’s guidelines to ensure you’re following the correct format. The Importance of Consistency in Harvard Referencing Consistency is key in Harvard referencing. Uniformity in your citations not only makes your work look professional but also enhances readability. Inconsistent referencing can confuse readers and may lead to a lower grade. Make sure your citations follow a consistent style throughout your work. Tips for Mastering Harvard Referencing Always double-check your references before submission. Small errors can add up and impact your overall grade. Keep a record of all the sources you consult. This will make it easier to create your reference list and avoid missing any citations. Using a Harvard style guide can help ensure that you’re following the correct format. It’s a handy tool for quick reference. Conclusion Mastering Harvard referencing may seem daunting at first, but with practice and attention to detail, it becomes second nature. Remember, proper referencing not only supports your arguments but also adds credibility to your work. So, take your time, be consistent, and use the resources available to you.

Duration 3 Days 18 CPD hours This course is intended for Developed for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers. Overview How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment How to perform common enterprise mobility management tasks and mobile application managementUnderstand the device enrollment processHow to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution Students will explore how to manage Citrix Endpoint Management in this course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization?s needs. Students will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints. Introduction to Citrix Endpoint Management Citrix Endpoint Management Features Citrix Cloud and Citrix Endpoint Management Citrix Endpoint Management User Experience and Security Citrix Endpoint Management Entitlements Citrix Endpoint Management Architecture Citrix Endpoint Management Prerequisites Citrix Endpoint Management Server Citrix Endpoint Management and Microsoft Intune Apple APNs and Google Firebase Cloud Messaging MDX Architecture and Features Cloud Components Cloud Component Overview Onboarding and Access Cloud Connector and Cloud Resource Locations Cloud Migration Cloud Updates and Features Common Device Management Tasks Administrative Console Overview Delivery Groups Device Policies Device Enrollment Enrollment Methods iOS Device Enrollment Android Device Enrollment Windows 10 Enrollment Other Devices Managing Device Security Security Policies Automated Actions Android for Work ActiveSync Filtering Shared Devices Working with Apps Application Integration Citrix Endpoint Management Productivity Apps Application Security with MDX 3rd Part Applications Integrating Citrix Content Collaboration Citrix Content Collaboration Overview Integrating Citrix Endpoint Management with Content Collaboration Content Collaboration Workflows Maintaining and Troubleshooting Maintaining Citrix Endpoint Management Maintaining Certificates Troubleshooting Citrix Gateway (formerly NetScaler Gateway) Troubleshooting Tools for Citrix Productivity Apps Firewall Issues Monitoring and Reporting Monitoring and Reporting of Devices Monitoring and Reporting of Citrix Content Collaboration Additional course details: Nexus Humans CEM-205 Manage Citrix Endpoint Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CEM-205 Manage Citrix Endpoint Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learning Outcomes Learn how to apply makeup on girls and guys Enrich your knowledge of making tools and beauty products Develop the skills required for manicures and pedicures Build the expertise to give different types of haircuts Learn to identify the right hairstyle for different face shapes Enrich your knowledge about health and safety in the hairdressing Description The beauty industry allows you to be creative, earn well, work on your own time and become your own boss. Therefore, it has become a lucrative industry. If you want to become a part of this promising sector start your training with the Makeup Artist, Nail Technician And Hairdressing Course. It will assist you in grasping a wide range of skills in one place.  In this comprehensive course, you will get the chance to develop a bunch of beauty skills. The course will teach you tips and tricks to create beautiful makeup looks. You will be able to build advanced makeup skills in no time. In addition, the course will deliver detailed lessons on manicures and pedicures. Also, you will get the chance to learn about different hairstyles. The course will teach you how to choose the right haircut for different shapes of faces. At the end of this course, you will be able to secure valuable skill sets and a CPD-accredited certificate of achievement. This certificate of achievement will boost your career in the relevant field. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Makeup Artist Beautician Beauty Salon Owner Nail Technician Hairdresser Course Content Makeup Professional Makeup and Beauty Tips Manicure Pedicure Hairdressing Hairstyling

Do you want to work as a Skin Analyst (Skincare)? Understand Skin Analysis (Skincare) and become a Professional Beauty Therapist with this exclusive Beauty Skincare course. Through this Beauty Skincare course, you will learn the technique of Skin Analysis (Skincare). This Beauty Skincare course will provide you in-depth knowledge about the beauty therapy Skin Analysis, as well as the skills that are much needed in beauty therapy. As Skin Analysis (Beauty Therapy) involves cosmetic treatments and their proper application to protect the skin, students will be given detailed information about the skin, its types, and so on. They will also be able to become familiar with various skin types. Skin Analysis is required to become an effective beauty therapist; thus, in this Beauty Skincare course, you will learn about the Introduction to the Skin, different layers and types of skin, Skin Analysis, and consultation and analysis procedure. Furthermore, this Beauty Skincare course is also beneficial for individuals who want to keep a complete check on their beauty. Learning Outcomes After completing this Beauty Skincare course, learner will be able to: Gain a thorough understanding of the skin anatomy Have a solid understanding skin nutrients Understand skin care for various skin types Understand skin care for people of different ethnicities Know how to reduce the effects of ageing Understand examined hair removal Understand diagnosis of skin disease Understand basic information of eczema Understand disorders of keratinization and papulosquamous skin Recognise skin infections Know how to treat skin that is prone to acne Understand seasonal skincare Understand the sun's effects and treatments Why Choose Beauty Skincare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Beauty Skincare course. 24/7 support via live chat, phone call or email. [ Note: Free PDF certificate as soon as completing the Beauty Skincare course] Course Curriculum ** Beauty Skincare ** Module 1: An Overview of The Skin Anatomy Module 2: Understand Skin Nutrients Module 3: Understand Skin Care for Various Skin Types Module 4: Skin Care for People of Different Ethnicities Module 5: Reducing the Effects of Ageing Module 6: Examined Hair Removal Module 7: Understand Diagnosis of Skin Disease Module 8: Basic Information of Eczema Module 9: Disorders of Keratinization and Papulosquamous Skin Module 10: Recognise Skin Infections Module 11: Learn How to Treat Skin That Is Prone to Acne Module 12: Understand Seasonal Skincare Module 13: The Sun's Effects and Treatments Assessment Method After completing each module of the Beauty Skincare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Skincare course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone interested in learning about Beauty Skincare or working in Beauty Skincare related jobs. Requirements Students who intend to enrol in this Beauty Skincare course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Beauty Skincare course, you may be able to pursue a variety of promising career opportunities in the Beauty-Skincare related sector.

Do you want to work as a Skin Analyst (Skincare)? Understand Skin Analysis (Skincare) and become a Professional Beauty Therapist with this exclusive Beauty Skincare course. Through this Beauty Skincare course, you will learn the technique of Skin Analysis (Skincare). This Beauty Skincare course will provide you in-depth knowledge about the beauty therapy Skin Analysis, as well as the skills that are much needed in beauty therapy. As Skin Analysis (Beauty Therapy) involves cosmetic treatments and their proper application to protect the skin, students will be given detailed information about the skin, its types, and so on. They will also be able to become familiar with various skin types. Skin Analysis is required to become an effective beauty therapist; thus, in this Beauty Skincare course, you will learn about the Introduction to the Skin, different layers and types of skin, Skin Analysis, and consultation and analysis procedure. Furthermore, this Beauty Skincare course is also beneficial for individuals who want to keep a complete check on their beauty. Learning Outcomes After completing this Beauty Skincare course, learner will be able to: Gain a thorough understanding of the skin anatomy Have a solid understanding skin nutrients Understand skin care for various skin types Understand skin care for people of different ethnicities Know how to reduce the effects of ageing Understand examined hair removal Understand diagnosis of skin disease Understand basic information of eczema Understand disorders of keratinization and papulosquamous skin Recognise skin infections Know how to treat skin that is prone to acne Understand seasonal skincare Understand the sun's effects and treatments Why Choose Beauty Skincare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Beauty Skincare course. 24/7 support via live chat, phone call or email. [ Note: Free PDF certificate will provide as soon as completing the Beauty Skincare course] Course Curriculum ** Skincare : Beauty Skincare ** Module 1: An Overview of The Skin Anatomy Module 2: Understand Skin Nutrients Module 3: Understand Skin Care for Various Skin Types Module 4: Skin Care for People of Different Ethnicities Module 5: Reducing the Effects of Ageing Module 6: Examined Hair Removal Module 7: Understand Diagnosis of Skin Disease Module 8: Basic Information of Eczema Module 9: Disorders of Keratinization and Papulosquamous Skin Module 10: Recognise Skin Infections Module 11: Learn How to Treat Skin That Is Prone to Acne Module 12: Understand Seasonal Skincare Module 13: The Sun's Effects and Treatments Assessment Method After completing each module of the Beauty Skincare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Skincare course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone interested in learning about Beauty Skincare or working in Beauty Skin care related jobs. Requirements There are no specific requirements for this Skincare : Beauty Skincare course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Beauty Skincare course, you may be able to pursue a variety of promising career opportunities in the Beauty-Skincare related sector.

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

Beauty Therapy Training - Course Online If you want to learn about Beauty Therapy Training - Course and become an expert in the field, you have arrived at the right place. Industry experts designed this Beauty Therapy Training - Course to enable you to learn quickly and efficiently and at your own pace and convenience. If you want to start or advance your career in the beauty industry, you've come to the right place. The purpose of this Beauty Therapy course is to provide you with the skills and knowledge needed in this sector, including the workplace environment, related anatomy and physiology, consultation, skin analysis and hair care treatment. Enrol on our exclusive Beauty Therapy Training - Course now and learn how to pamper people, enhance their beauty, and provide a relaxing experience for them. Courses are included in this Beauty Therapy Course Course 01: Beauty - Therapy Course 02: Level 2 Certificate in Understanding Nutrition and Health Course 03: Level 5 Nutritional Therapy Course [ Note: Free PDF certificate as soon as completing the Beauty Therapy Training - Course ] Beauty Therapy Training - Course Course Curriculum of Beauty Therapy Training - Course Module 01: Understand How to Create a Healthy Workplace Environment Module 02: Understanding Anatomy and Physiology Module 03: Understanding the Analysis of Skin Module 04: Understanding Facial Skin Conditions Treatment Module 05: The Process of Preparing Work Area and the Client for the Application of Makeup Module 06: Understanding the Professional Make-Up Procedures Module 07: Understanding Manicure & Pedicure Procedures Module 08: Hair Care Treatment Assessment Method of Beauty Therapy Training - Course After completing each module of the Beauty Therapy Training - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Beauty Therapy Training - Course After completing the MCQ/Assignment assessment for this Beauty Therapy Training - Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Beauty Therapy Training - Course This Beauty Therapy Training - Course is ideal for those looking to start or advance their career in the beauty industry. This Beauty - Therapy course is also beneficial for those who want to work as self-employed beauty therapists or start their own Beauty Therapy business. Requirements Beauty Therapy Training - Course There are no specific requirements for this Beauty Therapy Training - Course because it does not require any advanced knowledge or skills. Career path Beauty Therapy Training - Course After completing this Beauty Therapy Training - Course, candidates may choose to start their Beauty Therapy businesses, work in established salons, or work as a freelance Beauty therapist from home. Certificates Certificate of completion Digital certificate - Included