18622 Teaching courses in Waltham Abbey delivered Online

Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

SEN Coordinators - Course Online This SEN Coordinators - Course is designed for those interested in or who are currently in a SENCO role in the early years setting. This SEN Coordinators - Course qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this SEN Coordinators - Course is to help learners progress to further and higher education and develop new practical skills in health and social care. Courses are included in this SEN Coordinators Bundle Course Course 01: SEN Coordinators Course 02: Level 1 Award in Working With Children Course 03: Level 2 Award in Preparation for the Responsibilities of Parenting [ Note: Free PDF certificate as soon as completing the SEN Coordinators - Course] SEN Coordinators - Course Course Curriculum of SEN Coordinators - Course Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans Assessment Method of SEN Coordinators - Course After completing each module of the SSEN Coordinators - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of SEN Coordinators - Course After completing the MCQ/Assignment assessment for this SEN Coordinators - Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? SEN Coordinators - Course This SEN Coordinators - Course is ideal for those already working in a SENCo role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements SEN Coordinators - Course Students who intend to enrol in this SEN Coordinators - Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path SEN Coordinators - Course This SEN Coordinators - Course is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

Discover the transformative power of play with our Level 3 Play Therapy Course. Dive into the principles and techniques of play therapy, learn how to facilitate healing and growth through play-based interventions, and embark on a rewarding journey towards becoming a certified play therapist.

Dive into the essentials of child safeguarding with our CPDQS Accredited Bundle Course — a focused, online learning experience designed to suit your schedule without the fuss. Whether you’re involved in education, care, social work, or simply wish to broaden your knowledge, this course offers clear, structured guidance on protecting young people from harm. From understanding key legislation to recognising signs of abuse and knowing how to respond appropriately, every module is thoughtfully crafted to keep you informed and confident in your role. Our Safeguarding Children course strips away the jargon and gives you exactly what you need — straightforward knowledge delivered in a professional yet engaging style. With flexible online access and lifetime updates, you can learn at your own pace, revisit the content whenever needed, and stay ahead of the curve. It’s all about giving you the tools to respond with confidence and awareness in situations where it matters most — because when it comes to child safety, clarity and vigilance are key. Key Features of Safeguarding children Bundle CPD Accredited Safeguarding children Course Instant PDF certificate Fully online, interactive Safeguarding childrencourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Safeguarding children Bundle course to excel! To become successful in your profession, you must have a specific set of Safeguarding children skills to succeed in today's competitive world. In this in-depth Safeguarding childrentraining course, you will develop the most in-demand Safeguarding children skills to kickstart your career, as well as upgrade your existing knowledge & skills. Safeguarding children Curriculum Course 01: Safeguarding and Child Protection Training Course 02: Child Care Diploma Level 3 Course 03: Nanny / Governess Course 04: Child Psychology and Mental Health Development Course 05: Childcare and Homeschooling Course 06: Child Health and Safety Course 07: Creating Children's Room Course 08: Safeguarding Children: Internet Safety Course 09: Child Neglect Awareness & Protection Course 10: Child Playwork Course 11: Child Language Disorder (CLD) Course 12: Child Counselling Course 13: How to Save Children from Abuse Course 14: Child Psychology & Development Course 15: Speech Therapy for Children Course 16: Cognitive Behavioural Therapy (CBT) Course 17: Understanding Autism Level 3 Course 18: EYFS Teaching Assistant Course 19: ADHD Awareness Course 20: Paediatric First Aid Level 3 Accreditation This Safeguarding children bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Safeguarding children course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Safeguarding children basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Safeguarding children Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Register on the Introduction to Podcasting today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Introduction to Podcasting is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Introduction to Podcasting Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Introduction to Podcasting, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Podcasting Fundamentals Podcasting Fundamentals 00:18:00 Module 02: Planning Podcast Planning Podcast 00:26:00 Module 03: Podcasting Tools Podcasting Tools 00:15:00 Module 04: Recording a Podcast Recording a Podcast 00:15:00 Module 05: Power Voice Coaching Power Voice Coaching 00:18:00 Module 06: Editing Your Podcast Editing Your Podcast 00:25:00 Module 07: Publishing Podcast Publishing Podcast 00:22:00 Module 08: Creating a Video Podcast Creating a Video Podcast 00:16:00 Module 09: Promoting and Marketing Promoting and Marketing 00:14:00 Module 10: Podcast Outsourcing Podcast Outsourcing 00:13:00 Assignment Assignment - Introduction to Podcasting 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you an athlete? Do you want to be a Champion? The course is designed to help the sport's practitioners to achieve success in their respective field. Course Description: Do you want to know the tricks and strategies used by a champion competitor? The course guide you to walk on the paths ace athletes takes to reach sports success. The course illustrates the success story of an ace athlete so that you can get a clear idea about the techniques and procedures of their success. The course does not train you to win the battle rather it gives pointers on having a permanence of ace sportsmanship. It is believed that to be a hero for a lifetime is much better than to be a champion once. The course guides you to understand the fact that to be a real competitor is better than to win in a diversion. Course Highlights Performance Secrets for Athletes is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Performance Secrets for Athletes into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Performance Secrets for Athletes Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Performance Secrets for Athletes is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Performance Secrets for Athletes is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. INTRODUCTION 00:15:00 THE REAL ATHLETE 00:30:00 THE MIND OF AN ACE ATHLETE 01:00:00 THE BODY OF AN ACE ATHLETE 01:00:00 LIFE OF AN ACE ATHLETE 01:00:00 UNSEEN NEEDS OF ATHLETES 01:00:00 SECRET WAYS OF HONING SOME SPORTS SKILLS 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam

Is your lack of personal development making your difficult maybe even miserable? Does it seem like you've tried and tried to learn and apply all you can when it comes to personal development, and yet, despite your best intentions, you're still plagued with: Not knowing how to figure out what is missing or understand how to write out a personal development plan. If this sounds like you, then you have come to the right place today. Get a grip on your personal development that will have an enormous impact on your life in this course. This course will cover various aspects of personal development and will equip you with the skills to enhance your personal development or others. Course Highlights Personal Development Course: Quantum Leap Strategy is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development Course: Quantum Leap Strategy into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development Course: Quantum Leap Strategy Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development Course: Quantum Leap Strategy is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development Course: Quantum Leap Strategy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Personal Development Basics 00:30:00 Have A Critical Look At Yourself 0 00:30:00 Explicitly Defines What You Want To Work On 02:00:00 Write Out A Personal Development Plan 01:00:00 Learn How To Use Imagery To Manifest 01:00:00 The Importance Of Believing In Yourself 00:30:00 Wrapping 00:15:00 Mock Exam Final Exam

This Diploma in Baby Care course covers vital components of baby care in the most caring way possible. You will learn to set an atmosphere that develops the baby's physical, emotional, and social disciplines. Explore how babies develop and learn how to look after a baby. Upon completion of this course, you will be able to take care of babies more comfortably and confidently. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module: 01 Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:20:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 Module: 02 The Benefits of Breastfeeding 00:25:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:20:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:20:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Mock Exam Mock Exam-Diploma in Baby Care 00:20:00 Final Exam Final Exam-Diploma in Baby Care 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Unlock the secrets to successful collaboration with our How to Create Profitable Partnerships course. Imagine embarking on a journey where each step teaches you the art of building connections that are not just beneficial but transformative for your business. The course opens with an Introduction to Building Effective Partnerships, a module designed not just to inform but to inspire. Here, you begin to see partnerships as more than agreements; they become gateways to mutual growth and success. This isn't just a learning experience; it's a paradigm shift in how you view business relationships. Delve deeper as you progress through a carefully structured path from creating your Partner Checklist to understanding the Mindset of a Win-Win-Win situation. Each step, like conducting thorough Research for Genuine Connections and crafting your Partner Wishlist, is about honing your skills in identifying and nurturing profitable partnerships. The course goes beyond the basics, teaching you to devise an Attraction Plan that draws the right partners to your venture. As you reach the Conclusion - Key to Success, you won't just have a theoretical understanding; you'll possess a practical toolkit that turns potential partnerships into lucrative realities. This course is more than an educational journey; it's a blueprint for building partnerships that foster long-term profitability and success. Learning Outcomes Understand the fundamentals of building effective business partnerships. Learn how to create a checklist for identifying potential partners. Develop a mindset focused on creating mutually beneficial partnerships. Gain skills in researching and making genuine connections with potential partners. Master the art of creating an attraction plan to draw in the right partners. Why choose this How to Create Profitable Partnerships course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this How to Create Profitable Partnerships course for? Business owners and entrepreneurs seeking to expand through partnerships. Marketing and sales professionals focusing on strategic alliances. Start-up founders looking to build profitable business networks. Managers and team leaders aiming to foster collaborative business relationships. Anyone interested in learning the dynamics of effective partnership building. Career path Business Development Manager: £30,000 - £50,000 Partnership Manager: £28,000 - £48,000 Entrepreneur/Business Owner: Variable Marketing Strategist: £27,000 - £45,000 Sales Director: £35,000 - £60,000 Corporate Relations Officer: £26,000 - £42,000 Prerequisites This How to Create Profitable Partnerships does not require you to have any prior qualifications or experience. You can just enrol and start learning.This How to Create Profitable Partnerships was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum How to Create Profitable Partnerships Introduction to Building Effective Partnerships 00:01:00 Step 1 - Create Your Partner Checklist 00:07:00 Step 2 - Mindset of a Win-Win-Win 00:09:00 Step 3 - Do Your Research to Make A Genuine Connection 00:05:00 Step 4 - Create Your Partner Wishlist 00:08:00 Step 5 - Create an Attraction Plan 00:06:00 Conclusion - Key to Success 00:03:00 Additional Materials Resource - How to Create Profitable Partnerships 00:00:00