18356 Teaching courses in Saffron Walden delivered Online

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your decision-making skills to new heights? Introducing our comprehensive Critical Thinking & Decision Making Training Course, designed to empower you with the tools and strategies necessary to navigate today's complex challenges with clarity and confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Critical Thinking & Decision Making Training Course, learners will explore the fundamentals of critical thinking, including its significance and steps involved. They will learn to identify critical thinkers and understand various strategies employed in critical thinking. Through practical examples, learners will develop problem-solving skills using critical thinking techniques. They will also delve into the evaluation of claims and judgments using critical thinking principles. Moreover, learners will discover the benefits of critical thinking and ways to overcome barriers that may hinder it. Lastly, the course will equip learners with the tools and techniques necessary for making informed decisions by integrating critical thinking into the decision-making process. By the end of the training, learners will possess a comprehensive understanding of critical thinking and its application in various aspects of life and work. Course Curriculum Module 01: Introduction to Critical Thinking Module 02: Importance of Critical Thinking Module 03: What Are the Critical Thinking Steps Module 04: Recognising a Critical Thinker Module 05: Critical Thinking Strategies Module 06: Problem-Solving Through Critical Thinking Module 07: Critical Thinking and the Judgment of Claims Module 08: Benefits and Barriers of Critical Thinking Module 09: Decision Making with Critical Thinking Learning Outcomes: Identify key principles and theories in critical thinking processes. Apply critical thinking steps to analyse and evaluate complex situations. Utilise critical thinking strategies to solve problems effectively and efficiently. Evaluate claims and arguments using critical thinking tools and techniques. Recognise the benefits of critical thinking and overcome common barriers. Make informed decisions by integrating critical thinking principles into decision-making. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance analytical and decision-making skills. Students aiming to develop critical thinking abilities for academic success. Managers and leaders striving to foster a culture of strategic thinking. Individuals navigating complex environments requiring sound judgment and reasoning. Anyone interested in honing problem-solving skills through critical analysis. Career path Policy Analyst Risk Manager Data Analyst Strategy Consultant Quality Assurance Manager Research Scientist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

>>Healthcare Assistant at QLS Level 5 with Free QLS Endorsed Certificate<< The NHS is the largest publicly funded healthcare system in the world. It employs more than 1.5 million people, making it one of the largest employers in the UK. If you're drawn to helping others and passionate about patient well-being, this Healthcare Assistant course is your perfect stepping stone. This Diploma in Healthcare Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Healthcare Assistant course is a customised training programme developed to meet the growing demand for skilled healthcare professionals in the UK. It includes modules on legal and ethical standards, maintaining medical records, ensuring confidentiality, upholding hygiene, infection control, patient mobility, and understanding the rights and responsibilities of healthcare workers. With the UK's healthcare industry showing no signs of slowing down, this Healthcare Assistant course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. So, join us today and gear up for excellence! Learning Outcomes of this Course Navigate diverse healthcare settings as a confident Healthcare Assistant. Master legal and ethical frameworks to uphold professional standards as a Healthcare Assistant. Become a data champion, ensuring accurate medical records and confidentiality for Healthcare Assistant duties. Prioritise patient well-being through effective hygiene and infection control practices as a Healthcare Assistant. Empower patients with knowledge, understanding mobility issues and advocating for their rights Embrace technological advancements, exploring AI, data science, and their role in the future of the Healthcare Assistant profession. With the UK's healthcare industry showing no signs of slowing down, this course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. Why Choose Our Course? FREE certificate endorsed by the Quality Licence Scheme Get a free student ID card with the course This is an affordable and simple-to-understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The comes with 24/7 tutor support So enrol now in this Healthcare Assistant Today to advance your career! Take a step toward a brighter future with our Healthcare Assistant course! *** Course Curriculum *** Here is the curriculum breakdown of the Healthcare Assistant at QLS Level 5 course: Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Healthcare Assistant at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Healthcare Assistant at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Healthcare Assistant course. Career path This Healthcare Assistant Training will allow you to kickstart or take your career to the next stage in the related sector such as: Healthcare Assistant Community Healthcare Assistant healthcare consultant Healthcare Trainer Medical assistant roles. Certificates CPDQS Accredited PDF Certificate Digital certificate - Included Diploma in Healthcare Assistant at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Healthcare Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Course Description Get instant knowledge from this bite-sized Career Development: Part 1 course. This course is very short and you can complete it within a very short time. In this Career Development: Part 1 course you will get fundamental ideas of career development, the key understanding of self-improvement, passion and so on. Enrol in this course today and start your instant first step towards learning about your career. Learn faster for instant implementation. Learning outcome  Understand what career is Deepen your understanding of self-improvement Learn about passion Requirement Our Career Development: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Development: Part 1 Module 01: Career 00:16:00 Module 02: Self-Improvement 00:16:00 Module 03: Passion 00:17:00 Assignment Assignment - Career Development: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Career Development: Part 3 course. This course is very short and you can complete it within a very short time. In this Career Development: Part 3 course you will get fundamental ideas of career development, the key understanding of preparing for success, mastering your mindset and so on. Enrol in this course today and start your instant first step towards learning about mastering your mindset. Learn faster for instant implementation. Learning outcome  Understand job hunting Be prepare for success Know how to master your mindset Be able to prosper in career Requirement Our Career Development: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Development: Part 3 Module 01: Master Your Mindset 00:22:00 Module 02: Preparation for Success 00:27:00 Module 03: Job Hunting 00:26:00 Module 04: Prosper in Career 00:20:00 Assignment Assignment - Career Development: Part 3 00:00:00

Master the techniques of building EDU and GOV links for your website with the Edu and Gov Backlinking Training course. Both EDU and GOV backlinks are recognized as one of the great ways of backlinking as they are authority sites. The course teaches you the methods of building link easily. You will learn how to contact the different institutions and obtain links manually. The procedures for registering EDU and GOV websites for finding links, offering discounts and perks to students and universities for link building will be covered in the course. Apart from these, you will explore why manual backlinks are more powerful and best than the automated link. The course also trains you to do keyword research that will help you to boost your site easily. Next, the course shows you how to optimize your articles that you submit to the institute. Finally, the course explains the ways of doing keyword research with various paid and free tools. What you'll learn You will learn how to build EDU & GOV links to your website You will learn how these links are seen as valuable and rare to Google for search engine rankings You will learn how to communicate with different institutions and garner links manually You will learn how why automatic backlinks are THE PAST and now the best links are gotten MANUALLY You will learn how to register for EDU & GOV websites to get your first link You will learn how to submit articles to EDU & GOV websites You will learn how to offer discounts & perks to students & universities in return for a link back to your site You will learn how to research the best keywords to rank for You will learn how to choose a research keyword vs a buyer keyword You will learn how to optimize an article you submit to these institutions You will learn how to perform keyword research with FREE & PAID tools You will receive a FREE SOFTWARE for keyword research Requirements You should know how to use a PC at a beginner level Who is the target audience? Online Marketers Link Builders Anyone with a website Anyone with a product to sell or affiliate SEO Firms & Companies Anyone who wants more traffic from Google, Yahoo & Bing   Introduction Introduction 00:01:00 What are EDU Links? 00:06:00 Google Aggregate Ranking Algorithm 00:11:00 Posting Comments on EDU & GOV Blogs 00:10:00 Creating Profiles at EDU & GOV Websites 00:05:00 Scholarship Backlinks from EDU & GOV Websites 00:07:00 Resources for EDU & GOV Websites 00:04:00 Resources II 00:01:00 Student Groups 00:06:00 Keyword Research KW Research Section 00:03:00 Difference Between Short & Longtail Keywords 00:06:00 What Are Local Keywords 00:02:00 Research vs Buyer Keywords 00:06:00 Google Auto Complete Search Engine 00:02:00 Free Software Walkthrough 00:03:00 Using Keyword Planner 00:05:00 Keyword Planner Sorting 00:10:00 LongTail Pro Keyword Research 00:10:00 KW Finder Keyword Research 00:05:00 Free Keyword Search Volume Tool 00:01:00 Mouse Recorder 00:04:00 How to Deliver Keyword Research as a Freelancer 00:10:00 Optimize Readability 00:08:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:07:00

Explore the surefire ways of boosting your website with Citation SEO Training course. Search Engine Optimization is a challenging and longtime process. However, citation makes it fast to rank. The course focuses on the local citation which denotes to the online mention of the name, address, and phone number for a local business. Throughout the course, you will learn how to use citation for ranking your websites. The course shows you the procedures for claiming a business page on Google Map and guides you to create your exact location on Google Map. You will also learn how to get places in the maps section of desktop, mobile and voice searches. The strategies of building Trust Flow and Domain authority of your website will be discussed in the course. Finally, the course also provides you with the instruction for outsourcing the entire process and explains the methods of getting more traffic using the above-mentioned technique. What you'll learn You'll know how to claim a business page on Google Maps You'll know how to use citations to rank your website faster You'll know how to DIY or outsource the entire process You'll know how to get more SEO traffic from these techniques You'll know how to build Trust Flow, Domain Authority and more for your website You'll know how to get placing in the maps section of desktop, mobile & voice searches Requirements You should know how to use a PC at a beginner level Who is the target audience? Online Marketers Local Businesses Anyone with a physical location or P.O. box Anyone who wants to rank better in Google Maps, Bing Maps, Yahoo Maps, Yelp and more Anyone who wants a rush of business by simply claiming a local city for better LOCAL SEO RANKINGS! Introduction FREE 00:02:00 Citation SEO 00:09:00 An Example Citation Setup 00:03:00 Google My Business 00:06:00 Google Review Management & Marketing 00:19:00 The Difference in Citation Websites 00:05:00 Additional Business Sites for Reviews 00:12:00 WhiteSpark for Citation Analysis 00:03:00 Outsource Local Citations 00:05:00 Course Certification

Learn to redirect your URL correctly to another URL with the 301 Redirect SEO course. Redirection is the method of forwarding one URL to a different URL. There are different types of URL such as 301 (that means moving permanently), 302 (found or move temporarily), 307, etc. The course teaches you how to code 301, 302, 307 redirects through your .htaccess. The basics of 30X will be discussed thoroughly where you will learn various methods of redirecting from one website to another. You will learn how to choose the best-expired domain based on different metrics and how to use 301 redirect processes for the domain. You will know how to boosts the new domain to rank in page 1. The course shows you the systems of transferring 100% of your SEO backlink from one website to another. Shortly, the course familiarizes you the mandatory rules of redirection. What Will I Learn? You'll know the basics of 30X Redirects You'll know how to redirect any page or website using a variety of methods You'll know how to code the 301, 302 & 307 redirects through your .htaccess You'll know how to use these redirects to YOUR ADVANTAGE and get higher SEO rankings in Google You'll know how to transfer 100% of your SEO link building from one website to another You'll know how to buy expired domains You'll know how to choose the best expired domains based on different metrics we cover inside You'll know how much to pay for a certain domain and if it's valuable TO YOU and your business You'll know how to buy domains with Key Relevancy to your niche/industry and benefit from the YEARS of work others put into link building (and scoop it up IN MINUTES) Requirements You should know how to use a PC at a beginner level Who is the target audience? Online Marketers Everyone with a Website SEO Marketers & Engineers Brick & Mortar Businesses Everyone with a Product Link Builders Bloggers Content Creators who want to get more traffic from their work Module: 01 Introduction FREE 00:02:00 What is a 30X Redirect 00:05:00 Types of 30X Redirects 00:03:00 How to Write the 30X Redirects 00:06:00 Redirection of SEO Timeline 00:02:00 Module: 02 Why You Can Lose Redirect SEO Link Juice 00:05:00 How Long Should I Keep These Redirects 00:02:00 Redirects with Google Penalties 00:04:00 Your First Redirect is Called Canonicalization 00:03:00 Module: 03 How Much SEO Juice is Passed in Google 00:04:00 How Much SEO Juice is Passed in Google II 00:02:00 3 Methods to Use Expired Domains 00:09:00 DomCop Overview 00:16:00 FreshDrop Overview 00:17:00 Course Certification

Course Description Get instant knowledge from this bite-sized Career Development: Part 2 course. This course is very short and you can complete it within a very short time. In this Career Development: Part 2 course you will get fundamental ideas of career development, the key understanding of passion, money and so on. Enrol in this course today and start your instant first step towards learning about how to chase the passion. Learn faster for instant implementation. Learning outcome  Know how to chase the passion Learn about passion and money Be good at your passion Requirement Our Career Development: Part 2  is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Development: Part 2 Module 01: Chase the Passion 00:17:00 Module 02: Be Good at Your Passion 00:27:00 Module 03: Passion and Money 00:15:00 Assignment Assignment - Career Development: Part 2 00:00:00

Description: Microsoft InfoPath 2007 is created to be used for designing, distributing, filling and submitting electronic forms containing structured data. In this course, you will learn how to operate the slide show while you deliver your presentation and how to use all the tools you need to create, manage, and fill out for Microsoft InfoPath 2007. Understand how the different control for the program control types can be used for. In this course you will learn the necessary skills, knowledge and information about the Microsoft InfoPath 2007.  Who is the course for? Professionals who want to learn about the basic features of Microsoft InfoPath 2007. People who have an interest in knowing the essentials in Microsoft InfoPath 2007. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft InfoPath 2007 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Administrative Assistant Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager. Microsoft InfoPath 2007 Essentials Module One - Getting Started 00:30:00 Module Two - Opening and Closing InfoPath 01:00:00 Module Three - Filling Out a Form 01:00:00 Module Four - Designing a Form Framework 01:00:00 Module Five - Adding Labels 01:00:00 Module Six - Adding Controls 01:00:00 Module Seven - Formatting Controls 01:00:00 Module Eight - Working with Data Sources 01:00:00 Module Nine - Creating a View 01:00:00 Module Ten - Finishing the Form 01:00:00 Module Eleven - Distributing Your Form 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft InfoPath 2007 Essentials 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00